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The New County Hotel Gloucester
Self Assessed 3 Stars Hotel
Hotel
Guest Rating: 3.5
See all 21 reviews
44 Southgate Street

Gloucester, 

Gloucestershire, 


GL1 2DR,  England
Average Guest Rating for The New County Hotel, Gloucester
Guest reviews for The New County Hotel, Gloucester are provided by real guests who have actually stayed at the property.
Rooms:
3.7
Value:
3.6
Friendliness:
3.9
Cleanliness:
4.1
Facilities:
3.7
Staff service:
3.9
Location:
4.3
Breakfast:
3.3
Guest Rating:
3.5
From 21 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 Next
jim
Young Couple
Stayed: Jul '14
1
Would not recommend to others.
Rooms:
1
Value:
2
Friendliness:
4
Cleanliness:
2
Facilities:
2
Staff service:
4
Location:
4
"weekend stay"
rooms far too hot, could not open the window as it was too loud with noise from fans and kitchens, kept windows and it was far too hot and very uncomfortable.… Read more
"weekend stay"
rooms far too hot, could not open the window as it was too loud with noise from fans and kitchens, kept windows and it was far too hot and very uncomfortable. Read less
Likes:
location
Dislikes:
None
Response from The New County Hotel:
Dear guest many thanks for your comments, as you are no doubt aware when the fans came on you came to check out telling reception that you could not sleep. This was 11am in the morning. Please be aware we are a fully functioning hotel in the city centre and noise at 11am is more than a guarentee. You also declined to move rooms.
Guest Review for The New County Hotel, Gloucester
Kirsty
Young Couple
Stayed: Jul '14
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
4
"Pleasant"
Very pleasant and helpful staff.… Read more
"Pleasant"
Very pleasant and helpful staff. Read less
Likes:
I liked everything about my stay
Dislikes:
The noise of the seagulls but that is now being remedied by the Hotel.
Guest Review for The New County Hotel, Gloucester
Elizabeth
Mature Couple
Stayed: Jul '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Lovely hotel in every way which was a great part of our break rather than just somewhere to stay."
We had a lovely big comfortable room on the 1st floor at the front. The whole hotel was immaculate and the staff very friendly and helpful. Very calm and peaceful atmosphere throughout. We would defin… Read more
"Lovely hotel in every way which was a great part of our break rather than just somewhere to stay."
We had a lovely big comfortable room on the 1st floor at the front. The whole hotel was immaculate and the staff very friendly and helpful. Very calm and peaceful atmosphere throughout. We would definitely stay there again The hotel is in a central location and an easy walk from all the places of interest. Read less
Likes:
Everything
Dislikes:
As far as I could see all the bedrooms were up at least one flight of stairs. However there may have been a lift which I didn't notice. Would recommend you to check first if they have limited mobility
Guest Review for The New County Hotel, Gloucester
kay
Mature Couple
Stayed: Jul '14
4
Would recommend to others.
Rooms:
4
Value:
3
Friendliness:
3
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
2
Breakfast:
4
"Overnight stay"
Pleasant enough… Read more
"Overnight stay"
Pleasant enough Read less
Likes:
Nice room. Bar and food all good
Dislikes:
Parking facilities
Guest Review for The New County Hotel, Gloucester
Philippa
Family with older Children
Stayed: Jul '14
3
Would recommend to others.
Rooms:
3
Value:
2
Friendliness:
4
Cleanliness:
4
Facilities:
3
Staff service:
4
Location:
4
"Convenient"
All was fine till about 11pm when doors were constantly being noisily opened and shut. It went on for at least half an hour. Having been up since 5 and having another early start was not great.… Read more
"Convenient"
All was fine till about 11pm when doors were constantly being noisily opened and shut. It went on for at least half an hour. Having been up since 5 and having another early start was not great. Read less
Likes:
The reception staff were friendly and the room was clean and comfortable.
Dislikes:
As stated above.
Guest Review for The New County Hotel, Gloucester
Donna
With a colleague
Stayed: Jul '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"A great stay in a lovely little hotel!"
We stayed over night as we were booked on a training event the day after. The rooms were clean and modern, the food was good (dinner and breakfast), staff were friendly and helpful.… Read more
"A great stay in a lovely little hotel!"
We stayed over night as we were booked on a training event the day after. The rooms were clean and modern, the food was good (dinner and breakfast), staff were friendly and helpful. Read less
Likes:
Great location
Friendly helpful staff
Good food
Dislikes:
We did wait for about 15 minutes to check in which wasn't good after a long journey.
Guest Review for The New County Hotel, Gloucester
stephen
Alone
Stayed: Jul '14
3
Would not recommend to others.
Rooms:
3
Value:
3
Friendliness:
3
Cleanliness:
3
Facilities:
3
Staff service:
3
Location:
4
Breakfast:
3
"cheap but it showed"
one night for business… Read more
"cheap but it showed"
one night for business Read less
Likes:
very central location
Dislikes:
The bed didn't smell very fresh
Guest Review for The New County Hotel, Gloucester
George
Young Couple
Stayed: Jul '14
2
Would not recommend to others.
Rooms:
2
Value:
2
Friendliness:
3
Cleanliness:
3
Facilities:
3
Staff service:
4
Location:
2
"Needs a revamp"
We stayed at the New County Hotel because it seemed like a good offer at fifty pound for a double en suite. However we were put in an "economy" double which basically means it used to be a single room… Read more
"Needs a revamp"
We stayed at the New County Hotel because it seemed like a good offer at fifty pound for a double en suite. However we were put in an "economy" double which basically means it used to be a single room and they had rammed a double bed in there, which meant a single towel!?! The view of the roof was a little disappointing, and coupled with a broken window, old bathroom and cigarette smell throughout the hotel left us feeling a little less than happy. Parking in NCP is also annoying and felt unsafe Read less
Likes:
The staff were quite friendly although no one was in reception. The staff behind the bar seemed to be fixing a leak all night.
Dislikes:
None
Guest Review for The New County Hotel, Gloucester
Susan
Mature Couple
Stayed: Jul '14
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
5
"Served our purpose well"
Good location for short visit… Read more
"Served our purpose well"
Good location for short visit Read less
Likes:
Location
Dislikes:
None
Guest Review for The New County Hotel, Gloucester
James
Alone
Stayed: Jun '14
2
Would not recommend to others.
Rooms:
4
Value:
3
Friendliness:
2
Cleanliness:
4
Facilities:
4
Staff service:
1
Location:
4
"Nice room. That's it."
2 Nights, as I was visiting family and friends.… Read more
"Nice room. That's it."
2 Nights, as I was visiting family and friends. Read less
Likes:
The room was nice to look at.
Dislikes:
The bed seemed to be made of two mattresses put together and the firmness was different between the two. Poor water pressure for a shower. First night noise was unbearable. Staff lacklustre food awful
Guest Review for The New County Hotel, Gloucester
Page: 1 | 2 | 3 Next
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