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The New County Hotel Gloucester
Self Assessed 3 Stars Hotel
Hotel
Guest Rating: 3.5
See all 29 reviews
44 Southgate Street

Gloucester, 

Gloucestershire, 


GL1 2DR,  England
Average Guest Rating for The New County Hotel, Gloucester
Guest reviews for The New County Hotel, Gloucester are provided by real guests who have actually stayed at the property.
Rooms:
3.7
Value:
3.6
Friendliness:
4.0
Cleanliness:
3.9
Facilities:
3.5
Staff service:
3.9
Location:
4.3
Breakfast:
3.2
Guest Rating:
3.5
From 29 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 Next
Peter
With a colleague
Stayed: Sep '14
2
Would not recommend to others.
Rooms:
4
Value:
3
Friendliness:
4
Cleanliness:
2
Facilities:
2
Staff service:
2
Location:
4
Breakfast:
1
"Not nearly as nice as the web site suggests"
Overnight stay during business trip… Read more
"Not nearly as nice as the web site suggests"
Overnight stay during business trip Read less
Likes:
Hotel was cheap and located in the city centre. WiFi was free and worked well. Room was clean although in need of some maintenance. Comfortable bed.
Dislikes:
No breakfast available! Unclear whether there is a restaurant at all, although the web site says there is. The public areas generally rather shabby.
Guest Review for The New County Hotel, Gloucester
Julie
Group of Adults
Stayed: Sep '14
4
Would not recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
2
Staff service:
5
Location:
5
"Local to all amenities"
On checking in we were advised that there were no longer breakfast facilities being offered and that it was unclear as to how to refund the separate fee that was charged for breakfast.

On arrival i… Read more
"Local to all amenities"
On checking in we were advised that there were no longer breakfast facilities being offered and that it was unclear as to how to refund the separate fee that was charged for breakfast.

On arrival in the room it was clean however when I went to use the shower there was no bracket on the wall to enable a shower to be taken. I advised and we were given another room.

For the money I paid it was good value but not sure that i would stay there again especially with a view to the forthcoming Ru Read less
Likes:
See above
Dislikes:
See above
Guest Review for The New County Hotel, Gloucester
Craig
Young Couple
Stayed: Sep '14
4
Would recommend to others.
Rooms:
5
Value:
3
Friendliness:
3
Cleanliness:
4
Facilities:
4
Staff service:
3
Location:
5
"Perfect night with my boyfriend"
Romantic one night break. Close to amazing local restaurants, amazingly clean room and entire hotel looked clean and tidy.… Read more
"Perfect night with my boyfriend"
Romantic one night break. Close to amazing local restaurants, amazingly clean room and entire hotel looked clean and tidy. Read less
Likes:
Everything! Room was clean, nice tv with loads of channels. Bed was really comfortable. I would've preferred a fitted sheet rather than a flat bed sheet but that's just because I move a lot inmy sleep
Dislikes:
None
Guest Review for The New County Hotel, Gloucester
Nicola
Young Couple
Stayed: Aug '14
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
4
"Convenient stay in a good hotel"
Attended a wedding in the cathedral on Saturday afternoon so needed somewhere to stay which was near to the venue.… Read more
"Convenient stay in a good hotel"
Attended a wedding in the cathedral on Saturday afternoon so needed somewhere to stay which was near to the venue. Read less
Likes:
The staff were great. Easily arranged an early check in. Good communication. Easy directions from car park and useful parking voucher issued. Great location.
Dislikes:
Only the noise from the street but you have to take that if you stay in the centre of a city.
Guest Review for The New County Hotel, Gloucester
Christine
Alone
Stayed: Aug '14
2
Would not recommend to others.
Rooms:
2
Value:
2
Friendliness:
4
Cleanliness:
2
Facilities:
2
Staff service:
4
Location:
4
"Ok for one night"
Ok… Read more
"Ok for one night"
Ok Read less
Likes:
It was close to the office
Dislikes:
Small room, hot but comfortable bed. Shower and toilet were not clean
Guest Review for The New County Hotel, Gloucester
Penny
Family with young Children
Stayed: Aug '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Excellent value - would choose again."
I stayed with 2 young grandsons for a mini-break. The hotel standard was excellent in all respects - the staff were perfect, everything was clean and the beds were super-soft; a big plus. The only bli… Read more
"Excellent value - would choose again."
I stayed with 2 young grandsons for a mini-break. The hotel standard was excellent in all respects - the staff were perfect, everything was clean and the beds were super-soft; a big plus. The only blip was the shower was a bit ancient, but it sort of worked ok! Read less
Likes:
Beds and breakfasts!
Dislikes:
Shower not too great.
Guest Review for The New County Hotel, Gloucester
Deborah
Alone
Stayed: Aug '14
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
3
Facilities:
4
Staff service:
4
Location:
5
"Good standard"
Short overnight stay between journeys… Read more
"Good standard"
Short overnight stay between journeys Read less
Likes:
Bedroom and bathroom was modern and facilities were good! Location was great as it is in the city center with shops surrounding. Also easy to get to from the train station.
Dislikes:
Cleaning could be improved.
Guest Review for The New County Hotel, Gloucester
Paula
Mature Couple
Stayed: Aug '14
3
Would not recommend to others.
Rooms:
2
Value:
3
Friendliness:
3
Cleanliness:
3
Facilities:
3
Staff service:
3
Location:
4
Breakfast:
3
"tiny noisy room"
The room was really small and hot. The location seemed great but opposite a busy bar meant lots of noise until 3am on both weekend nights.… Read more
"tiny noisy room"
The room was really small and hot. The location seemed great but opposite a busy bar meant lots of noise until 3am on both weekend nights. Read less
Likes:
Cleanliness good
Dislikes:
Size of the room. Too noisy to opem windows and no air conditioning
Guest Review for The New County Hotel, Gloucester
jim
Young Couple
Stayed: Jul '14
1
Would not recommend to others.
Rooms:
1
Value:
2
Friendliness:
4
Cleanliness:
2
Facilities:
2
Staff service:
4
Location:
4
"weekend stay"
rooms far too hot, could not open the window as it was too loud with noise from fans and kitchens, kept windows and it was far too hot and very uncomfortable.… Read more
"weekend stay"
rooms far too hot, could not open the window as it was too loud with noise from fans and kitchens, kept windows and it was far too hot and very uncomfortable. Read less
Likes:
location
Dislikes:
None
Response from The New County Hotel:
Dear guest many thanks for your comments, as you are no doubt aware when the fans came on you came to check out telling reception that you could not sleep. This was 11am in the morning. Please be aware we are a fully functioning hotel in the city centre and noise at 11am is more than a guarentee. You also declined to move rooms.
Guest Review for The New County Hotel, Gloucester
Kirsty
Young Couple
Stayed: Jul '14
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
4
"Pleasant"
Very pleasant and helpful staff.… Read more
"Pleasant"
Very pleasant and helpful staff. Read less
Likes:
I liked everything about my stay
Dislikes:
The noise of the seagulls but that is now being remedied by the Hotel.
Guest Review for The New County Hotel, Gloucester
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