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The Kings Arms Hotel Hampton Court
Self Assessed 4 Stars Hotel
Hotel
Guest Rating: 3.7
See all 208 reviews
2 Lion Gate, Hampton Court

Hampton Court, 

Greater London, 


KT8 9DD,  England
Average Guest Rating for The Kings Arms Hotel, Hampton Court
Guest reviews for The Kings Arms Hotel, Hampton Court are provided by real guests who have actually stayed at the property.
Rooms:
3.5
Value:
3.5
Friendliness:
4.2
Cleanliness:
3.9
Facilities:
3.5
Staff service:
4.1
Location:
4.5
Breakfast:
4.0
Guest Rating:
3.7
From 208 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
Penelope
Mature Couple
Stayed: Dec '14
3
Would not recommend to others.
Rooms:
2
Value:
3
Friendliness:
4
Cleanliness:
1
Facilities:
2
Staff service:
4
Location:
5
Breakfast:
4
"It did the job."
Good location but place in need of care and attention. Dirty bedspread, missing pelmet and faded green curtains. Black mould in too many places in the shower, cracked sink and in the main bar all gla… Read more
"It did the job."
Good location but place in need of care and attention. Dirty bedspread, missing pelmet and faded green curtains. Black mould in too many places in the shower, cracked sink and in the main bar all glasses and coffee machine required proper cleaning.
However, all staff extremely friendly and helpful. I found it sad to see what the pace had been and the potential. Just a makeover on decor and a little money spent on repairs and our room would have been perfect. Read less
Likes:
Location and parking. Time the staff member took to try to find me a room that was less noisy and had no road noise. Really nice barman.
Dislikes:
Industrial cleaning required for main areas.
Guest Review for The Kings Arms Hotel, Hampton Court
Nicola
Alone
Stayed: Nov '14
2
Would not recommend to others.
Rooms:
3
Value:
4
Friendliness:
2
Cleanliness:
3
Facilities:
3
Staff service:
2
Location:
4
Breakfast:
3
"Quirky place, great history and good design - more attention to quality required"
Brief, but comfortable… Read more
"Quirky place, great history and good design - more attention to quality required"
Brief, but comfortable Read less
Likes:
The bed was really comfortable
Dislikes:
Draft from window next to the bed and the shower room needed a deep clean to remove mould in shower and fix the bin lid.
Guest Review for The Kings Arms Hotel, Hampton Court
Victoria
Alone
Stayed: Nov '14
4
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
3
Location:
5
"Very good, shame about the fire"
Some of the staff were friendly, some were mute. The food was great. The room was excellent. I want to know what happened on the 12th at 3am when I was awoken by the fire alarm. I was nearly at the fi… Read more
"Very good, shame about the fire"
Some of the staff were friendly, some were mute. The food was great. The room was excellent. I want to know what happened on the 12th at 3am when I was awoken by the fire alarm. I was nearly at the fire escape when the alarm went off. I went back to my room and turned on the extraction in the bathroom to be met with the smell of burning wood. Nobody came up to check on the guests. When I asked the mute girl behind the bar about it (after standing there for 10 minutes without acknowledgement) she Read less
Likes:
Some members of staff were friendly and chatty and remembered my choice of drink, I loved the food and the room was perfect.
Dislikes:
See point above about the fire and the mute bargirl. I was also a bit concerned about the flies that turned up everytime I ate in the pub - especially since it is mid November.
Guest Review for The Kings Arms Hotel, Hampton Court
Paul
Mature Couple
Stayed: Oct '14
4
Would recommend to others.
Rooms:
5
Value:
3
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
3
"Autumn Family Visit"
Means of visiting grandchildren… Read more
"Autumn Family Visit"
Means of visiting grandchildren Read less
Likes:
On the 111 bus route to Hampton and meeting Jean, your cleaner, who is always pleased to see us.
Dislikes:
We missed the happy helpful waitress serving breakfast on our last day.
Guest Review for The Kings Arms Hotel, Hampton Court
John
Alone
Stayed: Oct '14
3
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
3
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
5
"If you like staying in pubs, this is as good as it gets."
One night whilst attending a nearby conference… Read more
"If you like staying in pubs, this is as good as it gets."
One night whilst attending a nearby conference Read less
Likes:
The pub is a proper pub - reasonable up market - good beer and VERY good food.
Dislikes:
Décor of the rooms is starting to date. And having stayed here a few times in the past, some rooms are better that others and this time I had a smaller room.
Guest Review for The Kings Arms Hotel, Hampton Court
Elaine
Mature Couple
Stayed: Oct '14
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
5
Facilities:
3
Staff service:
4
Location:
4
Breakfast:
5
"Loved the quirky nature"
very pleasant; everything we needed… Read more
"Loved the quirky nature"
very pleasant; everything we needed Read less
Likes:
The sheets were soooo soft and the furnishings were not standard or dull; very riccoco
Dislikes:
no
Guest Review for The Kings Arms Hotel, Hampton Court
Robert
Group of Adults
Stayed: Sep '14
5
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
5
"Highly recommend wonderful historic hotel, full of character and charm."
First impression was a very friendly welcome from Front of the House and Housekeeping staff (Bella and Jean). Second impression, the hotel and pub was very atmospheric with character and charm. We s… Read more
"Highly recommend wonderful historic hotel, full of character and charm."
First impression was a very friendly welcome from Front of the House and Housekeeping staff (Bella and Jean). Second impression, the hotel and pub was very atmospheric with character and charm. We stayed three nights and found our room (Henry Tudor) comfortable and clean, with all the amenities. We ate well. Breakfasts were good and the two dinners we had were very good pub food. An excellent experience and a fine end to our time in London. Read less
Likes:
The location beside Lion Gate meant that we were convenient to Hampton Court Palace and spent a full day there and we were able to walk to Richmond along the Thames Path from Kingston.
Dislikes:
No.
Guest Review for The Kings Arms Hotel, Hampton Court
jonathan
Mature Couple
Stayed: Sep '14
2
Would not recommend to others.
Rooms:
2
Value:
3
Friendliness:
4
Cleanliness:
2
Facilities:
2
Staff service:
4
Location:
3
Breakfast:
4
"Disappointing"
Only one member of staff working trying to do bar work, hotel reception, breakfast service, clean tables - she couldn't do it all so things started to suffer.… Read more
"Disappointing"
Only one member of staff working trying to do bar work, hotel reception, breakfast service, clean tables - she couldn't do it all so things started to suffer. Read less
Likes:
Close to Hampton Court which we were visiting
Dislikes:
Bathroom - the shower had mouldy grouting. The room was quite oppresive. The food choices were poor - as wheat intolerant there was nothing for me for lunch which did not contain bread.
Guest Review for The Kings Arms Hotel, Hampton Court
Katie
Young Couple
Stayed: Sep '14
2
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
4
Cleanliness:
2
Facilities:
2
Staff service:
4
Location:
5
Breakfast:
3
"Needs refurbishment"
The location was excellent (as we were attending a wedding just 5mins away in the Carlton Mitre Hotel), but the room we were given (no. 14) was in a very bad state. There were damp / mould stains on t… Read more
"Needs refurbishment"
The location was excellent (as we were attending a wedding just 5mins away in the Carlton Mitre Hotel), but the room we were given (no. 14) was in a very bad state. There were damp / mould stains on the ceiling and down two walls, and there was a yellow stain on the bathroom floor. Whilst there was a good provision of tea and coffee in the room, the tray it was presented on was heavily stained and therefore we did not feel tempted to use any of the items. Read less
Likes:
It was close to where we needed to be. The variety of things on offer for breakfast was good. The member of staff who checked us in, took our order for breakfast and checked us out was very friendly.
Dislikes:
See above. The building is in need of repair and re-decoration. It would be good to have tea provided for breakfast (this is England after all!) rather than having to ask for it separately.
Guest Review for The Kings Arms Hotel, Hampton Court
Kerryn
Mature Couple
Stayed: Sep '14
4
Would recommend to others.
Rooms:
4
Value:
3
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
1
"Good small hotel in fabulous location"
Stayed 2 nights B&B. room was good, characterful, well maintained and clean. Location is excellent if you want to visit Hampton Court Palace.… Read more
"Good small hotel in fabulous location"
Stayed 2 nights B&B. room was good, characterful, well maintained and clean. Location is excellent if you want to visit Hampton Court Palace. Read less
Likes:
the location and the characterful bedroom
Dislikes:
Breakfast! This let the hotel down. Cold buffet choice was very limited and kept running out. Tea machine was broken, hot selection was poorly cooked and served lukewarm.
Guest Review for The Kings Arms Hotel, Hampton Court
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