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The Kings Arms Hotel Hampton Court
Self Assessed 4 Stars Hotel
Hotel
Guest Rating: 3.7
See all 200 reviews
2 Lion Gate, Hampton Court

Hampton Court, 

Greater London, 


KT8 9DD,  England
Average Guest Rating for The Kings Arms Hotel, Hampton Court
Guest reviews for The Kings Arms Hotel, Hampton Court are provided by real guests who have actually stayed at the property.
Rooms:
3.5
Value:
3.5
Friendliness:
4.2
Cleanliness:
3.9
Facilities:
3.5
Staff service:
4.1
Location:
4.5
Breakfast:
4.0
Guest Rating:
3.7
From 200 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
Katie
Young Couple
Stayed: Sep '14
2
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
4
Cleanliness:
2
Facilities:
2
Staff service:
4
Location:
5
Breakfast:
3
"Needs refurbishment"
The location was excellent (as we were attending a wedding just 5mins away in the Carlton Mitre Hotel), but the room we were given (no. 14) was in a very bad state. There were damp / mould stains on t… Read more
"Needs refurbishment"
The location was excellent (as we were attending a wedding just 5mins away in the Carlton Mitre Hotel), but the room we were given (no. 14) was in a very bad state. There were damp / mould stains on the ceiling and down two walls, and there was a yellow stain on the bathroom floor. Whilst there was a good provision of tea and coffee in the room, the tray it was presented on was heavily stained and therefore we did not feel tempted to use any of the items. Read less
Likes:
It was close to where we needed to be. The variety of things on offer for breakfast was good. The member of staff who checked us in, took our order for breakfast and checked us out was very friendly.
Dislikes:
See above. The building is in need of repair and re-decoration. It would be good to have tea provided for breakfast (this is England after all!) rather than having to ask for it separately.
Guest Review for The Kings Arms Hotel, Hampton Court
Kerryn
Mature Couple
Stayed: Sep '14
4
Would recommend to others.
Rooms:
4
Value:
3
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
1
"Good small hotel in fabulous location"
Stayed 2 nights B&B. room was good, characterful, well maintained and clean. Location is excellent if you want to visit Hampton Court Palace.… Read more
"Good small hotel in fabulous location"
Stayed 2 nights B&B. room was good, characterful, well maintained and clean. Location is excellent if you want to visit Hampton Court Palace. Read less
Likes:
the location and the characterful bedroom
Dislikes:
Breakfast! This let the hotel down. Cold buffet choice was very limited and kept running out. Tea machine was broken, hot selection was poorly cooked and served lukewarm.
Guest Review for The Kings Arms Hotel, Hampton Court
linda
Mature Couple
Stayed: Aug '14
4
Would recommend to others.
Rooms:
2
Value:
3
Friendliness:
4
Cleanliness:
4
Facilities:
2
Staff service:
4
Location:
4
Breakfast:
4
"Location ideal for purpose of visit, wedding reception at Hampton Court"
Very short but comfortable.… Read more
"Location ideal for purpose of visit, wedding reception at Hampton Court"
Very short but comfortable. Read less
Likes:
The location for our visit.
Dislikes:
None
Guest Review for The Kings Arms Hotel, Hampton Court
Jennie
Young Couple
Stayed: Aug '14
1
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
2
Cleanliness:
1
Facilities:
2
Staff service:
2
Location:
3
Breakfast:
2
"Damp and unclean room and grumpy service."
We stayed in room 14 which has a serious damp and mold problem. The TV did not work properly and the coffee table was filthy. When we spoke to the person behind the desk when he checked out he confirm… Read more
"Damp and unclean room and grumpy service."
We stayed in room 14 which has a serious damp and mold problem. The TV did not work properly and the coffee table was filthy. When we spoke to the person behind the desk when he checked out he confirmed that the hotel was aware of the problem. I think it is shocking to charge people to stay in a room like that. Read less
Likes:
Nothing.
Dislikes:
See description of stay above.
Guest Review for The Kings Arms Hotel, Hampton Court
richard
Young Couple
Stayed: Aug '14
4
Would recommend to others.
Rooms:
3
Value:
3
Friendliness:
5
Cleanliness:
3
Facilities:
3
Staff service:
4
Location:
5
Breakfast:
5
"excellent breakfast"
enjoyed my stay specially breakfast… Read more
"excellent breakfast"
enjoyed my stay specially breakfast Read less
Likes:
location was perfect staff friendly and brekafast exceptional
Dislikes:
room smelt a bit damp
Guest Review for The Kings Arms Hotel, Hampton Court
Belinda
Alone
Stayed: Jul '14
4
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
3
Staff service:
5
Location:
5
"Friendly enterprise, very convenient for Hampton Court"
I was attending a friend's wedding at Hampton Court House and booked the King's Arms for its proximity (100 yards walk). The staff were very helpful in allowing me to drop off my bags early and then t… Read more
"Friendly enterprise, very convenient for Hampton Court"
I was attending a friend's wedding at Hampton Court House and booked the King's Arms for its proximity (100 yards walk). The staff were very helpful in allowing me to drop off my bags early and then turn in very late after the festivities had finished. Read less
Likes:
Extremely helpful staff.
Dislikes:
None
Guest Review for The Kings Arms Hotel, Hampton Court
Peter
Mature Couple
Stayed: Jul '14
2
Would not recommend to others.
Rooms:
2
Value:
2
Friendliness:
2
Cleanliness:
2
Facilities:
2
Staff service:
2
Location:
4
Breakfast:
3
"Lied to by staff !"
Booked deluxe double. On arrival shown to below-average double on 2nd floor. Told by staff member that the room I had booked was "shut". Then told it had suffered from a leak. Then told it had been gi… Read more
"Lied to by staff !"
Booked deluxe double. On arrival shown to below-average double on 2nd floor. Told by staff member that the room I had booked was "shut". Then told it had suffered from a leak. Then told it had been given to other guests.
Deliberate lies ! Evening Duty Manager later apologised and gave partial refund, but I would not trust this place again. Read less
Likes:
Location is very good, as is the Badger Bitter in the bar.
Dislikes:
Not being given the very specific room that was booked and clearly confirmed through the Hotel WebSite. Being repeatedly lied-to by a staff member.
Guest Review for The Kings Arms Hotel, Hampton Court
Geraldine
Alone
Stayed: Jul '14
3
Would not recommend to others.
Rooms:
4
Value:
2
Friendliness:
4
Cleanliness:
5
Facilities:
3
Staff service:
4
Location:
5
Breakfast:
4
"too expensive"
adequate though the staff were lovely and friendly… Read more
"too expensive"
adequate though the staff were lovely and friendly Read less
Likes:
location
Dislikes:
pillows of poor quality & very uncomfortable; no internet in room; no long mirror;no radio access; no tissues; no bathrobe
Guest Review for The Kings Arms Hotel, Hampton Court
Michael
Mature Couple
Stayed: Jul '14
4
Would recommend to others.
Rooms:
3
Value:
3
Friendliness:
3
Cleanliness:
4
Facilities:
4
Staff service:
3
Location:
4
Breakfast:
5
"Good Pub stay"
just one night, excellent evening meal and breakfast for a pub… Read more
"Good Pub stay"
just one night, excellent evening meal and breakfast for a pub Read less
Likes:
Food
Dislikes:
Carpet in room could do with replacement, generally the accommodation was a bit worn
Guest Review for The Kings Arms Hotel, Hampton Court
Charles M
Mature Couple
Stayed: Jun '14
2
Would not recommend to others.
Rooms:
2
Value:
1
Friendliness:
2
Cleanliness:
2
Facilities:
2
Staff service:
2
Location:
2
Breakfast:
1
"Two night stay for wedding"
Weird room and furnishings. Tiny en suite bathroom facilities.… Read more
"Two night stay for wedding"
Weird room and furnishings. Tiny en suite bathroom facilities. Read less
Likes:
Car parking
Dislikes:
None
Guest Review for The Kings Arms Hotel, Hampton Court
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