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The Kings Arms Hotel Hampton Court
Self Assessed 4 Stars Hotel
Hotel
Guest Rating: 3.7
See all 195 reviews
2 Lion Gate, Hampton Court

Hampton Court, 

Greater London, 


KT8 9DD,  England
Average Guest Rating for The Kings Arms Hotel, Hampton Court
Guest reviews for The Kings Arms Hotel, Hampton Court are provided by real guests who have actually stayed at the property.
Rooms:
3.5
Value:
3.5
Friendliness:
4.2
Cleanliness:
4.0
Facilities:
3.6
Staff service:
4.1
Location:
4.5
Breakfast:
4.0
Guest Rating:
3.7
From 195 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
Belinda
Alone
Stayed: Jul '14
4
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
3
Staff service:
5
Location:
5
"Friendly enterprise, very convenient for Hampton Court"
I was attending a friend's wedding at Hampton Court House and booked the King's Arms for its proximity (100 yards walk). The staff were very helpful in allowing me to drop off my bags early and then t… Read more
"Friendly enterprise, very convenient for Hampton Court"
I was attending a friend's wedding at Hampton Court House and booked the King's Arms for its proximity (100 yards walk). The staff were very helpful in allowing me to drop off my bags early and then turn in very late after the festivities had finished. Read less
Likes:
Extremely helpful staff.
Dislikes:
None
Guest Review for The Kings Arms Hotel, Hampton Court
Peter
Mature Couple
Stayed: Jul '14
2
Would not recommend to others.
Rooms:
2
Value:
2
Friendliness:
2
Cleanliness:
2
Facilities:
2
Staff service:
2
Location:
4
Breakfast:
3
"Lied to by staff !"
Booked deluxe double. On arrival shown to below-average double on 2nd floor. Told by staff member that the room I had booked was "shut". Then told it had suffered from a leak. Then told it had been gi… Read more
"Lied to by staff !"
Booked deluxe double. On arrival shown to below-average double on 2nd floor. Told by staff member that the room I had booked was "shut". Then told it had suffered from a leak. Then told it had been given to other guests.
Deliberate lies ! Evening Duty Manager later apologised and gave partial refund, but I would not trust this place again. Read less
Likes:
Location is very good, as is the Badger Bitter in the bar.
Dislikes:
Not being given the very specific room that was booked and clearly confirmed through the Hotel WebSite. Being repeatedly lied-to by a staff member.
Guest Review for The Kings Arms Hotel, Hampton Court
Geraldine
Alone
Stayed: Jul '14
3
Would not recommend to others.
Rooms:
4
Value:
2
Friendliness:
4
Cleanliness:
5
Facilities:
3
Staff service:
4
Location:
5
Breakfast:
4
"too expensive"
adequate though the staff were lovely and friendly… Read more
"too expensive"
adequate though the staff were lovely and friendly Read less
Likes:
location
Dislikes:
pillows of poor quality & very uncomfortable; no internet in room; no long mirror;no radio access; no tissues; no bathrobe
Guest Review for The Kings Arms Hotel, Hampton Court
Michael
Mature Couple
Stayed: Jul '14
4
Would recommend to others.
Rooms:
3
Value:
3
Friendliness:
3
Cleanliness:
4
Facilities:
4
Staff service:
3
Location:
4
Breakfast:
5
"Good Pub stay"
just one night, excellent evening meal and breakfast for a pub… Read more
"Good Pub stay"
just one night, excellent evening meal and breakfast for a pub Read less
Likes:
Food
Dislikes:
Carpet in room could do with replacement, generally the accommodation was a bit worn
Guest Review for The Kings Arms Hotel, Hampton Court
Charles M
Mature Couple
Stayed: Jun '14
2
Would not recommend to others.
Rooms:
2
Value:
1
Friendliness:
2
Cleanliness:
2
Facilities:
2
Staff service:
2
Location:
2
Breakfast:
1
"Two night stay for wedding"
Weird room and furnishings. Tiny en suite bathroom facilities.… Read more
"Two night stay for wedding"
Weird room and furnishings. Tiny en suite bathroom facilities. Read less
Likes:
Car parking
Dislikes:
None
Guest Review for The Kings Arms Hotel, Hampton Court
SIMON
Mature Couple
Stayed: Jun '14
1
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
2
Cleanliness:
1
Facilities:
1
Staff service:
2
Location:
4
Breakfast:
3
"Filthy"
Mould in shower, windows filthy, plaster off walls, noisy room, dirty cups at breakfast and one hundred and seventy pounds for the privilege… Read more
"Filthy"
Mould in shower, windows filthy, plaster off walls, noisy room, dirty cups at breakfast and one hundred and seventy pounds for the privilege Read less
Likes:
Nothing
Dislikes:
See above
Guest Review for The Kings Arms Hotel, Hampton Court
Gary
Mature Couple
Stayed: Jun '14
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Excellent location for Hampton Court"
Yearly visit to Festival… Read more
"Excellent location for Hampton Court"
Yearly visit to Festival Read less
Likes:
Quirky rooms excellent location
Dislikes:
None
Guest Review for The Kings Arms Hotel, Hampton Court
Steve
Mature Couple
Stayed: Jun '14
2
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
4
Cleanliness:
2
Facilities:
2
Staff service:
3
Location:
4
Breakfast:
1
"It'll do for one night wouldn't like to stay longer"
The room was rain damaged and damp with the walls still damp, wallpaper peeling and smelt musty. The bedding was clean but the bed cover smelt dreadful.
Breakfast was truly awful, bacon was both unde… Read more
"It'll do for one night wouldn't like to stay longer"
The room was rain damaged and damp with the walls still damp, wallpaper peeling and smelt musty. The bedding was clean but the bed cover smelt dreadful.
Breakfast was truly awful, bacon was both undercooked and burnt, sausages were burnt on the outside but not heated through, the egg was not completely cooked mushrooms was scarce. Read less
Likes:
Staff were lovely and friendly.
Dislikes:
None
Guest Review for The Kings Arms Hotel, Hampton Court
Michael
Mature Couple
Stayed: Jun '14
5
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Shame about the room"
We stayed here so we could visit Hampton Court. The location was excellent, next to Lion Gate. There is limited parking and we were lucky to get a space. the room was very small with peeling wallpaper… Read more
"Shame about the room"
We stayed here so we could visit Hampton Court. The location was excellent, next to Lion Gate. There is limited parking and we were lucky to get a space. the room was very small with peeling wallpaper and no chairs but the bathroom was good. The breakfast was excellent and despite the room we would return. Weboth had a good nights sleep. Read less
Likes:
The location, the staff and breakfast
Dislikes:
A chair-less small room.
Guest Review for The Kings Arms Hotel, Hampton Court
James
Mature Couple
Stayed: Jun '14
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
3
"Hampton Court Festival"
We arrived about 2.30pm, and were welcomed and shown to reception. Check in was very efficient, and we were made to feel important. All aspects of the hotel were explained and we were shown to our roo… Read more
"Hampton Court Festival"
We arrived about 2.30pm, and were welcomed and shown to reception. Check in was very efficient, and we were made to feel important. All aspects of the hotel were explained and we were shown to our room Read less
Likes:
Friendliness of staff and comfort of bed
Dislikes:
The young lady serving breakfast was on her own, she could have done with ahand to clear tables etc.
Guest Review for The Kings Arms Hotel, Hampton Court
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
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