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Gresham Hotel London
Self Assessed 3 Stars Hotel
Hotel
Guest Rating: 2.6
See all 8 reviews
116 Sussex Gardens, Hyde Park

London, 

Greater London, 


W2 1UA,  England
Average Guest Rating for Gresham Hotel, London
Guest reviews for Gresham Hotel, London are provided by real guests who have actually stayed at the property.
Rooms:
2.6
Value:
2.6
Friendliness:
3.4
Cleanliness:
3.0
Facilities:
2.4
Staff service:
3.1
Location:
3.5
Breakfast:
1.5
Guest Rating:
2.6
From 8 reviews
Sort:Guest Reviews
Sarah
Young Couple
Stayed: Dec '14
3
Would recommend to others.
Rooms:
2
Value:
3
Friendliness:
2
Cleanliness:
2
Facilities:
2
Staff service:
2
Location:
4
"Good location, decent price!"
We stayed for 2 nights for a short break just prior to Christmas.… Read more
"Good location, decent price!"
We stayed for 2 nights for a short break just prior to Christmas. Read less
Likes:
The hotel is right near to Hyde park and Paddington. There are lots of pubs and restaurants within walking distance and the tube station is just a 5 minute walk away.
Dislikes:
The floorboards creek and the walls are thin. The carpets could do with replacing as they are a bit tatty looking. Otherwise, the water is hot and the room was warm, it has everything you need.
Guest Review for Gresham Hotel, London
Linda
Family with older Children
Stayed: Dec '14
2
Would not recommend to others.
Rooms:
1
Value:
2
Friendliness:
4
Cleanliness:
4
Facilities:
1
Staff service:
3
Location:
4
"Feels like Faulty towers"
Myself and my 17 yr old daughter stayed for 2 nights. We arrived to be told the lift wasn't working and we were on 3rd floor. No offer to carry bags up until u asked if some one could help us. The sta… Read more
"Feels like Faulty towers"
Myself and my 17 yr old daughter stayed for 2 nights. We arrived to be told the lift wasn't working and we were on 3rd floor. No offer to carry bags up until u asked if some one could help us. The staff were very pleasant. But the hotel has thin wall. We had a foreign man staying next door who arrived home at 3:45am and was do loud he woke us up. The street noise is very loud too. Room was tiny and smelled. Location was great. Would not stay there again. Read less
Likes:
Location
Dislikes:
See comments above
Guest Review for Gresham Hotel, London
Bernadette
Mature Couple
Stayed: Dec '14
1
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
2
Cleanliness:
2
Facilities:
1
Staff service:
2
Location:
4
"Very poor quality room, terrible condition, would NOT recommend"
Peeling wall paper, cold room, no heat in bathroom. Mould on walls and ceiling, very very tired decor. A really horrible room. Room gave no feeling as to want to be in it let alone sleep in it. We lef… Read more
"Very poor quality room, terrible condition, would NOT recommend"
Peeling wall paper, cold room, no heat in bathroom. Mould on walls and ceiling, very very tired decor. A really horrible room. Room gave no feeling as to want to be in it let alone sleep in it. We left after one night out of two and lost money on it. Never again at this place. Read less
Likes:
Can't say I liked it at all. The shower was hot. The sheets 'appeared' clean. That was it.Location was good.
Dislikes:
Everything.
Guest Review for Gresham Hotel, London
Coskun
Young Couple
Stayed: Jun '14
1
Would not recommend to others.
Rooms:
4
Value:
2
Friendliness:
4
Cleanliness:
2
Facilities:
2
Staff service:
4
Location:
1
Breakfast:
1
"Disappointment"
Before I was booking, there is an information about that room price includes breakfast. Altough, when we came to the hotel, receptionist said that you have to paid for breakfast. Also, the room has n… Read more
"Disappointment"
Before I was booking, there is an information about that room price includes breakfast. Altough, when we came to the hotel, receptionist said that you have to paid for breakfast. Also, the room has no wi-fi. For this reason, I have to go the receptionist desk at 12.30 am in order to use the internet. Read less
Likes:
The night receptionist (4th June) so kind. He tries to help me to find out university.
Dislikes:
When I was checking hotel destination from google map, the hotel's destination is on Gower Street. When ı was checking the online receipt, I realized that destination was so irrelavant.
Guest Review for Gresham Hotel, London
Annie
Alone
Stayed: May '14
1
Would not recommend to others.
Rooms:
1
Value:
2
Friendliness:
1
Cleanliness:
2
Facilities:
1
Staff service:
1
Location:
2
"horrendous Customer service"
Not a very nice experience… Read more
"horrendous Customer service"
Not a very nice experience Read less
Likes:
n/a
Dislikes:
One member of staff was very rude, the bookings system caused alot of hassle upon arrival - the shower room was a bit dirty- and in general the hotel reminded me of a run down guest house.
Guest Review for Gresham Hotel, London
Kathleen
Alone
Stayed: May '14
4
Would recommend to others.
Rooms:
4
Value:
3
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
5
"comfortable, convenient room"
I was arriving from the West Country and staying one night before I flew out of Heathrow the next day so I was looking for someplace comfortable and inexpensive and close to Paddington Station.… Read more
"comfortable, convenient room"
I was arriving from the West Country and staying one night before I flew out of Heathrow the next day so I was looking for someplace comfortable and inexpensive and close to Paddington Station. Read less
Likes:
The room was clean and the bed comfortable. The window opened for fresh air. The television worked easily. The curtains were heavy so the room was dark. There is not much noise from outside.
Dislikes:
Bathroom was clean but there were towels on the floor and across the toilet when I arrived. I mentioned this to reception and the towels were removed but were not replaced so I was short a towel.
Guest Review for Gresham Hotel, London
Freddie
Young Couple
Stayed: Feb '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
"Time of my life"
Perfect. Best time of my life, with the best girl of my dreams.… Read more
"Time of my life"
Perfect. Best time of my life, with the best girl of my dreams. Read less
Likes:
Her.
Dislikes:
Too short!
Guest Review for Gresham Hotel, London
Linsey
Alone
Stayed: Feb '14
4
Would recommend to others.
Rooms:
3
Value:
3
Friendliness:
5
Cleanliness:
3
Facilities:
3
Staff service:
4
Location:
3
Breakfast:
2
"I've enjoyed my stay, but I was bummed that the wi-fi didn't work in my room"
It was a short stay. I only slept and took a shower.… Read more
"I've enjoyed my stay, but I was bummed that the wi-fi didn't work in my room"
It was a short stay. I only slept and took a shower. Read less
Likes:
The friendly staff and the quietness...
Dislikes:
The fact that I couldn't use wi-fi in my room.
Guest Review for Gresham Hotel, London
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