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Hill Hotel London
Self Assessed 3 Stars Guest House
Guest house
Guest Rating: 2.4
See all 18 reviews
311 Uxbridge Road, Acton

London, 

Greater London, 


W3 9QU,  United Kingdom
Average Guest Rating for Hill Hotel, London
Guest reviews for Hill Hotel, London are provided by real guests who have actually stayed at the property.
Rooms:
2.7
Value:
2.8
Friendliness:
2.0
Cleanliness:
2.8
Facilities:
2.3
Staff service:
1.7
Location:
3.5
Breakfast:
1.0
Guest Rating:
2.4
From 18 reviews
Sort:Guest Reviews
Page: 1 | 2 Next
Simon
Alone
Stayed: Mar '18
1
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
1
Cleanliness:
1
Facilities:
1
Staff service:
1
Location:
1
Breakfast:
1
""unsavoury""
The person I booked for did not his stay at all.… Read more
""unsavoury""
The person I booked for did not his stay at all. Read less
Likes:
"unsavoury"
Dislikes:
None
Guest Review for Hill Hotel, London
Robert
Young Couple
Stayed: Feb '18
2
Would not recommend to others.
Rooms:
4
Value:
3
Friendliness:
1
Cleanliness:
3
Facilities:
2
Staff service:
1
Location:
3
"No staff present, especially when problems arose"
The way in which this hotel is run is a good idea in principle until something goes wrong. There are no staff present, room numbers and door codes are given to you via email beforehand. On our last ni… Read more
"No staff present, especially when problems arose"
The way in which this hotel is run is a good idea in principle until something goes wrong. There are no staff present, room numbers and door codes are given to you via email beforehand. On our last night the fire alarm went off at 5:45 in the morning, luckily there was no fire. We rang the contact number thats provided to ask if it could be turned off, no answer so had to call the fire birgade to get them to stop the alarm. This took over a hour to sort and obviously a disrupted sleep. Read less
Likes:
Location
Dislikes:
Still haven't heard back from staff, about a discount or some sort of compensation about our disruption
Guest Review for Hill Hotel, London
Robert
Mature Couple
Stayed: Dec '17
2
Would not recommend to others.
Rooms:
3
Value:
2
Friendliness:
1
Cleanliness:
4
Facilities:
4
Staff service:
1
Location:
4
"Good stay but a nightmare to check in, as was the experience of another guest."
OK… Read more
"Good stay but a nightmare to check in, as was the experience of another guest."
OK Read less
Likes:
Adequate
Dislikes:
None
Guest Review for Hill Hotel, London
YOVCHO
Young Couple
Stayed: Dec '17
3
Would not recommend to others.
Rooms:
3
Value:
2
Friendliness:
1
Cleanliness:
3
Facilities:
3
Staff service:
1
Location:
3
"normal"
We dond have a hot water in room.I want to back me а certain amount of money for this!!!… Read more
"normal"
We dond have a hot water in room.I want to back me а certain amount of money for this!!! Read less
Likes:
We dond have a hot water in room.I want to back me а certain amount of money for this!!!
Dislikes:
We dond have a hot water in room.I want to back me а certain amount of money for this!!!
Guest Review for Hill Hotel, London
Steve
Mature Couple
Stayed: Dec '17
3
Would recommend to others.
Rooms:
3
Value:
3
Friendliness:
1
Cleanliness:
3
Facilities:
3
Staff service:
1
Location:
4
Breakfast:
1
"Room was good, clean and handy for overnight stay"
Our stay was ok, and close to family we were visiting… Read more
"Room was good, clean and handy for overnight stay"
Our stay was ok, and close to family we were visiting Read less
Likes:
Room was good, and position enabled us to do the things we planned to do
Dislikes:
It was very odd not seeing any staff at all during our stay. Ran out of milk, so couldn't have a hot drink in the morning. My wife's bed had springs in her back
Guest Review for Hill Hotel, London
Tom
Alone
Stayed: Nov '17
2
Would not recommend to others.
Rooms:
3
Value:
4
Friendliness:
3
Cleanliness:
4
Facilities:
1
Staff service:
1
Location:
4
Breakfast:
1
"Clean, Tidy & cheap - however no hot water at all for showers or washing"
A short low budget visit - the room was clean & tidy but the lack of hot water at all times was a major downer... good job I`m used to camping !!… Read more
"Clean, Tidy & cheap - however no hot water at all for showers or washing"
A short low budget visit - the room was clean & tidy but the lack of hot water at all times was a major downer... good job I`m used to camping !! Read less
Likes:
Clean Tidy - well presented for the money
Dislikes:
No hot water !! No reception personnel to speak of - if you have a problem, you have to call, if they pick up ??
Guest Review for Hill Hotel, London
Nikhil
Alone
Stayed: Nov '17
2
Would not recommend to others.
Rooms:
3
Value:
2
Friendliness:
3
Cleanliness:
2
Facilities:
1
Staff service:
2
Location:
4
"best avoided if you find other cheap options"
The hotel is reasonably clean. However there was no hot water on 3 out of 12 days that I stayed there. The room heating also had a mind of its own, switching off every now and then. The house keeping… Read more
"best avoided if you find other cheap options"
The hotel is reasonably clean. However there was no hot water on 3 out of 12 days that I stayed there. The room heating also had a mind of its own, switching off every now and then. The house keeping would clean my room once in 3 days. She didn't understand a word of English either. The first few days I was there, I had to use sign language to request her to clean my room and even then it was rarely done. On one occasion, the plug points stopped working too. Read less
Likes:
Location is good - close to the airport and decent take away restaurants and bars. Not too many good restaurants though.
Dislikes:
None
Guest Review for Hill Hotel, London
Hayato
Alone
Stayed: Oct '17
2
Would not recommend to others.
Rooms:
3
Value:
3
Friendliness:
1
Cleanliness:
3
Facilities:
2
Staff service:
1
Location:
4
"no access to staff"
I haven't met any staff through my stay.
It was a self-check in/ out, I got a text about entrance code and key was in the room.
There was a electricity problem on the first night but not able to ask… Read more
"no access to staff"
I haven't met any staff through my stay.
It was a self-check in/ out, I got a text about entrance code and key was in the room.
There was a electricity problem on the first night but not able to ask staff to repair as there were no staff in the hotel.

Quite noisy party was held in one of the room on Friday night, and I was unable to sleep .
Since there were no staff, no one could ask them to tone down. Read less
Likes:
close to Morrison
Dislikes:
No staff at hotel
Guest Review for Hill Hotel, London
Vic
With a colleague
Stayed: Oct '17
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
5
Staff service:
4
Location:
5
Breakfast:
1
"Value for money great location would reco.end and stay again"
Nice clean room ideally located for work around Acton.
Breakfast n/a… Read more
"Value for money great location would reco.end and stay again"
Nice clean room ideally located for work around Acton.
Breakfast n/a Read less
Likes:
Quiet clean great location large choice of food pubs and takeaways within walking distance
Dislikes:
Parking limited but it is london parking is available on the street after 6.30
Guest Review for Hill Hotel, London
Harry
Alone
Stayed: Sep '17
3
Would recommend to others.
Rooms:
3
Value:
5
Friendliness:
3
Cleanliness:
3
Facilities:
3
Staff service:
2
Location:
5
"Good but little things need to improve"
Room was good, it was clean, TV worked however I had no towels so had to find a member of staff to get me some, no soap for sink so had to use complimentary shower gel. No tea or coffee but did have k… Read more
"Good but little things need to improve"
Room was good, it was clean, TV worked however I had no towels so had to find a member of staff to get me some, no soap for sink so had to use complimentary shower gel. No tea or coffee but did have kettle and cups which was annoying. Bathroom was stupidly small, I had to put my feet in the shower cubicle when sitting on the toilet, it was also a little smelly in there due to drains. I slept well, however I wouldn't stay longer than 1 night, but for the location and price it was fine. Read less
Likes:
Location (I was on a course in Acton), the price was very good and I slept well.
Dislikes:
Bathroom was way too small, no towels, no soap.
Guest Review for Hill Hotel, London
Page: 1 | 2 Next
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