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Library London
Self Assessed 4 Stars Hotel
Hotel
Guest Rating: 3.7
See all 22 reviews
112 St. Martin's Lane

London, 

Greater London, 


WC2N 4BD,  United Kingdom
Average Guest Rating for Library, London
Guest reviews for Library, London are provided by real guests who have actually stayed at the property.
Rooms:
4.0
Value:
3.3
Friendliness:
4.3
Cleanliness:
4.0
Facilities:
3.7
Staff service:
4.0
Location:
4.8
Breakfast:
2.3
Guest Rating:
3.7
From 22 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 Next
Zelga
Alone
Stayed: Oct '17
1
Would not recommend to others.
Rooms:
2
Value:
1
Friendliness:
2
Cleanliness:
1
Facilities:
1
Staff service:
2
Location:
5
Breakfast:
1
"very disappointing"
Unfortunately I joined and planning to stay two nights a week for the next two years. Yesterday after this week's two night stay I cancelled all bookings up to Christmas and am awaiting my 1700 refund… Read more
"very disappointing"
Unfortunately I joined and planning to stay two nights a week for the next two years. Yesterday after this week's two night stay I cancelled all bookings up to Christmas and am awaiting my 1700 refund to my account.
I am pleased you are asking for feedback as you do need it and as a business woman I hope you are able to address the weaknesses and turn them around.
You do not have enough word count here to explain but I think the manager should call me to look at the issue (mrs Miller) Read less
Likes:
location
Dislikes:
None
Guest Review for Library, London
Jeremy
Mature Couple
Stayed: Oct '17
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
3
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
3
"Lovely large room, convenient for Library club and theatre land"
Lovely large quiet room, with a very comfortable bed. Breakfast is DIY, if you want eggs, you'll need to get to grips with the machinery! But there are some nice yoghurts, muesli ham and cheese and cr… Read more
"Lovely large room, convenient for Library club and theatre land"
Lovely large quiet room, with a very comfortable bed. Breakfast is DIY, if you want eggs, you'll need to get to grips with the machinery! But there are some nice yoghurts, muesli ham and cheese and croissants. The teas and comes are of good quality too.
Very convenient for the Library club and for the whole of theatre land, Chinatown, Covent Garden etc Read less
Likes:
Quiet and comfort
Dislikes:
Only tepid water in the shower - told reception, so hopefully this will be fixed next time
Guest Review for Library, London
Amit
Young Couple
Stayed: Jul '17
4
Would recommend to others.
Rooms:
5
Value:
3
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
1
"the stay was very pleasent"
Our stay was very pleasant apart of being extremely disapointed with the breakfast .… Read more
"the stay was very pleasent"
Our stay was very pleasant apart of being extremely disapointed with the breakfast . Read less
Likes:
the location and the room
Dislikes:
the level of Cleanliness was average, the towells where very dated.
Guest Review for Library, London
Mark
Mature Couple
Stayed: Jun '17
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
2
"Loved our stay"
Loved our stay. Great find. Not many know about this place. Including taxi drivers!… Read more
"Loved our stay"
Loved our stay. Great find. Not many know about this place. Including taxi drivers! Read less
Likes:
Location was perfect. Staff all very friendly. Bed very comfy. Loved it, really.
Dislikes:
None
Guest Review for Library, London
Martin
Alone
Stayed: May '17
4
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
5
Cleanliness:
3
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
3
"Great central location and sense of privacy"
Short one-night stay, and did not have time to use any of the facilities apart from my room. The room has a spacious terrace, which probably hasn't been used this year before my visit, but it looked v… Read more
"Great central location and sense of privacy"
Short one-night stay, and did not have time to use any of the facilities apart from my room. The room has a spacious terrace, which probably hasn't been used this year before my visit, but it looked very sad and unkempt - plants need replacing, some minor repairs necessary, and perhaps it's time to change the cushions. Read less
Likes:
Great central location,friendly staff.
Dislikes:
Not sure about the "Breakfast Master"... I wanted a boiled egg, but couldn't see how everything was supposed to fit together. The laminated instructions should include diagrams. Could not find manual.
Guest Review for Library, London
Jeremy
Young Couple
Stayed: May '17
5
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
4
"Wonderful short stay. Before heading to west London."
My wife and I stayed here for two nights. It was our first trip to London and first off you could not ask for a better location. The staff was amazingly nice and helpful. The location is worth the… Read more
"Wonderful short stay. Before heading to west London."
My wife and I stayed here for two nights. It was our first trip to London and first off you could not ask for a better location. The staff was amazingly nice and helpful. The location is worth the price of admission, literally 30 second walk to so many places. Read less
Likes:
Location, location, location. Staff was awesome and room was beautiful.
Dislikes:
None
Response from Library:
Dear Jeremy

Thank you very much for taking the time to leave such a wonderful feedback about your experience at LIBRARY.

Your positive feedback makes us feel proud of our job!

We are very much looking forward to welcoming you back.

Best Wishes,
Guest Review for Library, London
Celia
Mature Couple
Stayed: Apr '17
3
Would not recommend to others.
Rooms:
3
Value:
3
Friendliness:
3
Cleanliness:
3
Facilities:
4
Staff service:
3
Location:
4
Breakfast:
2
"Great location, lovely room let down by ensuite"
Great loacation exactly where wanted to be and size and decor of room good. Ensuite shower room - lights weren't working properly. The sink didn't drain properly, the shower went cold whilst showering… Read more
"Great location, lovely room let down by ensuite"
Great loacation exactly where wanted to be and size and decor of room good. Ensuite shower room - lights weren't working properly. The sink didn't drain properly, the shower went cold whilst showering and cobwebs in ensuite and lots of dust round extractor. Would have been good to know private event at time of booking instead of being informed by note in our room Read less
Likes:
The location size of bedroom good
Dislikes:
Ensuite not fully functional and breakfast a bit lack lustre
Response from Library:
Dear Celia

Thank you for taking the time to leave an online feedback about your experience at LIBRARY. We always appreciate feedback and are constantly working on improving our service.

We are sorry to hear that your experience was far from excellent and we hope you will give us a chance to redeem ourselves. Please let us know about your next visit to LIBRARY on bookeeper@lib-rary.com

Best Wishes,
Guest Review for Library, London
angela
Mature Couple
Stayed: Mar '17
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
3
"Terrific unique bolt hole"
Excellent spacious quiet room, lovely welcome. Ideal location will definitely be back.… Read more
"Terrific unique bolt hole"
Excellent spacious quiet room, lovely welcome. Ideal location will definitely be back. Read less
Likes:
Room, staff, location
Dislikes:
Not enough breakfast offer. Pastries had run out.
Response from Library:
Dear Angela,

We are glad you enjoyed your stay with us here at Library and hope to see you soon in the near future.

Warm Regards,

Laila
Guest Review for Library, London
Fiona
Mature Couple
Stayed: Feb '17
5
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
4
"Fantastic location, great staff, gorgeous interior"
Overnight for Tate exhibitions and theatre. Bed was comfy, bathroom clean, staff were helpful and breakfast was tasty. All good.… Read more
"Fantastic location, great staff, gorgeous interior"
Overnight for Tate exhibitions and theatre. Bed was comfy, bathroom clean, staff were helpful and breakfast was tasty. All good. Read less
Likes:
Stepping off the street into such a haven of books and eclectic decor was a bit like entering Narnia
Dislikes:
One small niggle. The murakami room toilet hates women. The seat and the bowl don't line up.
There was a function in the bar area but the mezzanine had space and no noise travelled up to our room
Guest Review for Library, London
Dan
Family with young Children
Stayed: Jan '17
2
Would not recommend to others.
Rooms:
2
Value:
2
Friendliness:
3
Cleanliness:
3
Facilities:
3
Staff service:
2
Location:
3
"A little disappointing"
The room lacked care and attention, many light bulbs out, phone not plugged in for use, no pole to shut roof window blinds.… Read more
"A little disappointing"
The room lacked care and attention, many light bulbs out, phone not plugged in for use, no pole to shut roof window blinds. Read less
Likes:
Space, view from room. Concept of home from home for members.
Dislikes:
General maintenance in the room not up to the standard required for rates charged and for members who may stay frequently.
Guest Review for Library, London
Page: 1 | 2 | 3 Next
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