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Plaza Hotel London
Self Assessed 2 Stars Guest House
Hotel
Guest Rating: 2.4
See all 9 reviews
53 Shepherds Bush Road

London, 

Greater London, 


W6 7LU,  United Kingdom
Average Guest Rating for Plaza Hotel, London
Guest reviews for Plaza Hotel, London are provided by real guests who have actually stayed at the property.
Rooms:
2.2
Value:
2.8
Friendliness:
3.0
Cleanliness:
2.0
Facilities:
1.9
Staff service:
2.6
Location:
4.0
Breakfast:
2.4
Guest Rating:
2.4
From 9 reviews
Sort:Guest Reviews
Minser
Mature Couple
Stayed: Jun '16
1
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
1
Cleanliness:
1
Facilities:
1
Staff service:
1
Location:
4
Breakfast:
1
"There is no basics in this hotel."
They gave me too small room( 6㎡ , they say 11/22㎡ in the Internet) in top floor, and I paid more and changed the room from 2nd day. They do not change the bed sheet. I found moldy bread.… Read more
"There is no basics in this hotel."
They gave me too small room( 6㎡ , they say 11/22㎡ in the Internet) in top floor, and I paid more and changed the room from 2nd day. They do not change the bed sheet. I found moldy bread. Read less
Likes:
only Location
Dislikes:
They have to change the mind of managing the Hotel.
Guest Review for Plaza Hotel, London
Amanda
Family with older Children
Stayed: May '16
2
Would not recommend to others.
Rooms:
2
Value:
2
Friendliness:
3
Cleanliness:
2
Facilities:
2
Staff service:
3
Location:
3
Breakfast:
1
"Left feeling very tired"
not great, hardly any sleep due to being in the bedroom below the Office/dining room… Read more
"Left feeling very tired"
not great, hardly any sleep due to being in the bedroom below the Office/dining room Read less
Likes:
friendly people
Dislikes:
website says hair dryer in room....No there wasn't
website says fridge in room....NO there wasn't
There was an electric socket hanging off the wall
Guest Review for Plaza Hotel, London
Leia
Young Couple
Stayed: Jul '15
1
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
1
Cleanliness:
1
Facilities:
1
Staff service:
1
Location:
4
Breakfast:
1
"Do yourself a favour, steer clear, or get your boosters."
Someone was smoking weed in the room next door.
Shower broken dial on which I cut my hand and needed a stitch, no hot water in room
Mould all over wall in room where the shower was just dumper in th… Read more
"Do yourself a favour, steer clear, or get your boosters."
Someone was smoking weed in the room next door.
Shower broken dial on which I cut my hand and needed a stitch, no hot water in room
Mould all over wall in room where the shower was just dumper in the corner and no fan
Ripped carpet
Dirty bedsheets
Dead insects on table
Staff absolutely appalling when we checked out early
Took them to small claims court to get the money back for the nights we didn't stay. Read less
Likes:
Leaving
Dislikes:
Absolutely everything. How this place is allowed to stay open is beyond me.
Guest Review for Plaza Hotel, London
Daniel
Group of Adults
Stayed: Apr '15
4
Would recommend to others.
Rooms:
3
Value:
5
Friendliness:
5
Cleanliness:
3
Facilities:
2
Staff service:
4
Location:
5
"Cheap and cheerful"
Went with a group of colleagues to England to see a football game and get drunk. This place was cheap and cheerful and well located. it fit the bill perfectly as it left more money for booze.… Read more
"Cheap and cheerful"
Went with a group of colleagues to England to see a football game and get drunk. This place was cheap and cheerful and well located. it fit the bill perfectly as it left more money for booze. Read less
Likes:
Well located, easygoing atmosphere, cheap.
Dislikes:
Showers were a bit hit and miss, we rented 4 rooms and some had a little cubicle shower just added in, others had to use a shared shower. Wasn't really a problem but a shower for each room would have
Guest Review for Plaza Hotel, London
Lotta
Family with older Children
Stayed: Apr '15
1
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
1
Cleanliness:
1
Facilities:
1
Staff service:
1
Location:
3
Breakfast:
1
"would't recommend it!!!"
I don´t call this a hotel, not even a youth hospice. Very poor standard, lousy breakfast, overall very bad service.… Read more
"would't recommend it!!!"
I don´t call this a hotel, not even a youth hospice. Very poor standard, lousy breakfast, overall very bad service. Read less
Likes:
location of the "hotel"
Dislikes:
None
Guest Review for Plaza Hotel, London
akther
Alone
Stayed: Apr '15
3
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
4
Cleanliness:
2
Facilities:
2
Staff service:
4
Location:
5
Breakfast:
3
"Not as bad as the reviews I have seen but was adequate for my needs."
Was nice and quite.… Read more
"Not as bad as the reviews I have seen but was adequate for my needs."
Was nice and quite. Read less
Likes:
Location
Dislikes:
Toilet on the third floor does not flush well to do the job once!
Guest Review for Plaza Hotel, London
Lewis
Young Couple
Stayed: Feb '15
3
Would not recommend to others.
Rooms:
3
Value:
4
Friendliness:
4
Cleanliness:
3
Facilities:
2
Staff service:
3
Location:
4
Breakfast:
3
"Fit for Purpose"
Accomodated us well for a night out in london, wasn't looking for a posh place, so this fitted the bill nicely… Read more
"Fit for Purpose"
Accomodated us well for a night out in london, wasn't looking for a posh place, so this fitted the bill nicely Read less
Likes:
Close to everything we needed, 5 minutes from shepherd's bush empire, 7-10 minutes from train station.
Dislikes:
Shower did not seem up to date, or even particularly safe, reminded me of a port-a-loo
Guest Review for Plaza Hotel, London
Anze
Family with young Children
Stayed: Oct '14
4
Would recommend to others.
Rooms:
3
Value:
5
Friendliness:
5
Cleanliness:
3
Facilities:
4
Staff service:
3
Location:
5
Breakfast:
5
"excellent"
It was cool and peacefull stay. I would recommend it to all… Read more
"excellent"
It was cool and peacefull stay. I would recommend it to all Read less
Likes:
Everything
Dislikes:
/
Guest Review for Plaza Hotel, London
Teresa
Alone
Stayed: May '14
3
Would recommend to others.
Rooms:
3
Value:
2
Friendliness:
3
Cleanliness:
2
Facilities:
2
Staff service:
3
Location:
3
Breakfast:
4
"Good"
Not bad at all… Read more
"Good"
Not bad at all Read less
Likes:
Le disponibility of the staff
Dislikes:
Only stayed a night
Guest Review for Plaza Hotel, London
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