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Guest Rating: 2
See all 46 reviews
6 Dorset Square, Gloucester Place

London, 

Greater London, 


NW1 6QA,  United Kingdom
Somerset Hotel was established during the Georgian Times in 1885. It is a traditional, comfortable and safe hotel ideally located in the heart of Central London.
  • Friendly staff
  • Well priced
  • Centrally located
  • Close to public transport
Check Prices and Availability
Single-Basic-Shared BathroomSingle-Basic-Shared Bathroom
from£39.00
Single-Standard-EnsuiteSingle-Standard-Ensuite
from£49.00
Double-Standard-EnsuiteDouble-Standard-Ensuite
from£59.00
Twin-Standard-EnsuiteTwin-Standard-Ensuite
from£59.00
Triple-Standard-EnsuiteTriple-Standard-Ensuite
from£79.00
Quad-Standard-EnsuiteQuad-Standard-Ensuite
from£99.00
Family-Standard-Ensuite-Family for 5Family-Standard-Ensuite-Family for 5
from£119.00
Family-Standard-Ensuite-Family for 6Family-Standard-Ensuite-Family for 6
from£139.00
No imageBungalow-Ensuite-Offline Room!
No imageTriple-Ensuite-*
No imageDouble-Ensuite-*
No imageQuad-Ensuite-*
No imageFamily-Ensuite-For 5*
No imageSingle-Basic-Ensuite-*
No imageTwin-Standard-Ensuite-Twin Room
Guest Reviews
Guest reviews for Somerset Hotel, London are provided by real guests who have actually stayed at the property.
Rooms:
2.1
Value:
2.3
Friendliness:
2.8
Cleanliness:
2.3
Facilities:
1.8
Staff service:
2.4
Location:
4.0
Breakfast:
1.5
Guest Rating: 2
See all 46 reviews
Holly
Alone
Stayed: Oct '18
1
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
1
Cleanliness:
1
Facilities:
1
Staff service:
1
Location
1
"If I could give it a 0 I would, a 1 feels generous. Extremely poor all round, will not stay again."
Poor customer service, the person how came to reception was not friendly nor interested in giving any good service. The room was dirty and dusty, bedding covered in hair, pillows and duvet had sweat s… Read more
"If I could give it a 0 I would, a 1 feels generous. Extremely poor all round, will not stay again."
Poor customer service, the person how came to reception was not friendly nor interested in giving any good service. The room was dirty and dusty, bedding covered in hair, pillows and duvet had sweat stains and hair all over. In bathroom with was not clean there was no hand soap or toiletries provide. TV small, mounted in wrong place and didn't work properly. Toilet paper was wet. Curtain rail was cover in dilust and also curtains with stains on. And the room smelt very unpleasant. Read less
Likes:
No thing. I would not stay again. There is no one reception after I checked in and I felt unsafe as the front door was not locked. A friend booked also but was unable to check in as no one was there.
Dislikes:
Everything. Not only could me friend not check in, a lady in reception was waiting for an hour when my friend arrived and this lady had rung & emailed to no reply itvs unacceptable & refunds needed.
Guest Review for Somerset Hotel, London
Stela
Family with older Children
Stayed: Jul '18
1
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
1
Cleanliness:
1
Facilities:
1
Staff service:
1
Location
3
"Dirty, dirty, dirty"
Awful! Fortunately had busy schedule so did not have to spend too much time in hotel. Felt like paying guests were an imposition on staff that had to do you a favour by checking you in/out. Worst hote… Read more
"Dirty, dirty, dirty"
Awful! Fortunately had busy schedule so did not have to spend too much time in hotel. Felt like paying guests were an imposition on staff that had to do you a favour by checking you in/out. Worst hotel I've ever been to. Read less
Likes:
location
Dislikes:
It was dirty, furniture falling to pieces. There was no kettle, cups nor even one single glass in the room. Dingy, dirty ensuite. Curtain rail falling down with dirty curtains. More to say, no space
Guest Review for Somerset Hotel, London
Saadia
Alone
Stayed: Jun '18
1
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
1
Cleanliness:
1
Facilities:
1
Staff service:
1
Location
5
Breakfast:
1
"Worst experience ever"
I came for one night to attend a meeting at Royal College as I am a doctor. I had worst experience ever. My room was changed from double ensuite room to single room on my arrival. I was told there was… Read more
"Worst experience ever"
I came for one night to attend a meeting at Royal College as I am a doctor. I had worst experience ever. My room was changed from double ensuite room to single room on my arrival. I was told there was no other room available and no explanation or apology was offered. They also refused to refund the balance for downgrading my booking, as per terms and conditions and asked me to contact eviivo the company that takes payment. I have already sent an email explaining the situation but have not heard Read less
Likes:
The only plus is the location however this place does not live up to standard.
Dislikes:
This is a basic level hotel with dated decor and horrible stench throughout. My room was not made and bed sheets were not clean. Mattress was uncomfortable. The room lacked basic furniture like table
Guest Review for Somerset Hotel, London
More Information
3 Stars Self Assessed Hotel
Types of Payment Accepted at Somerset Hotel
Cash (GBP), Credit card, Debit card
Payment Cards accepted at the property
Master Card Maestro Visa Solo 
Check-in: 2:00 PM till 2:00 PM
Check-out: 11:00 AM
Late check-out available on request
Policies
Children Policy: Children welcome
Smoking Policy: No smoking
Pet Policy: No pets
Cancellation Policy
Booking Terms and Conditions
Accessibility
Languages Spoken
English
Situated in the leafy and affluent borough of Marylebone, Somerset Hotel is a charming 2 star townhouse hotel.
The rooms are medium sized and have all the basic facilities which allow for a comfortable stay for all our guests.
Historic surroundings such as Dorset Square, which used to be the original Lord's Cricket Ground, Harley Street and Regents Park are all but a few minutes away.
Style of property
Boutique, Comfortable, Homely, Stylish
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