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Comfotel Blu Shepherds Bush
Self Assessed 3 Stars Guest House
Hotel
Guest Rating: 3.7
See all 35 reviews
114 Shepherds Bush Road

Shepherds Bush, 

Greater London, 


W6 7PD,  England
Average Guest Rating for Comfotel Blu, Shepherds Bush
Guest reviews for Comfotel Blu, Shepherds Bush are provided by real guests who have actually stayed at the property.
Rooms:
3.4
Value:
3.8
Friendliness:
3.8
Cleanliness:
3.9
Facilities:
3.5
Staff service:
3.7
Location:
4.1
Breakfast:
3.8
Guest Rating:
3.7
From 35 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 Next
Teresa
Group of Adults
Stayed: Jul '15
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Nice hotel and great value for money."
Stayed for 3 nights in a twin room.… Read more
"Nice hotel and great value for money."
Stayed for 3 nights in a twin room. Read less
Likes:
The room was clean, the staff were friendly and the breakfast was very good.
Dislikes:
The room was a bit small.
Guest Review for Comfotel Blu, Shepherds Bush
Sharon
Alone
Stayed: Jul '15
2
Would not recommend to others.
Rooms:
2
Value:
3
Friendliness:
3
Cleanliness:
2
Facilities:
2
Staff service:
3
Location:
2
"I could hear everything in the room next door."
I slept ok until the next door "neighbours" returned from being out and I could hear every word, the light switches, the tv on etc.… Read more
"I could hear everything in the room next door."
I slept ok until the next door "neighbours" returned from being out and I could hear every word, the light switches, the tv on etc. Read less
Likes:
Before my "neighbours" in the next room came back it was nice and quiet.
Dislikes:
It was too noisy when the next door occupants came back.
Guest Review for Comfotel Blu, Shepherds Bush
Kathrin
Young Couple
Stayed: May '15
3
Would not recommend to others.
Rooms:
1
Value:
4
Friendliness:
4
Cleanliness:
2
Facilities:
1
Staff service:
3
Location:
4
Breakfast:
3
"Very small room with very short bed"
Very small room with a rather small bed for two persons. Average to tall people are to large for this bed. Not very comfortable as the wall had a crack in it and no friendly decoration.… Read more
"Very small room with very short bed"
Very small room with a rather small bed for two persons. Average to tall people are to large for this bed. Not very comfortable as the wall had a crack in it and no friendly decoration. Read less
Likes:
The location is not to bad. Nice neighbourhood with cafes and restaurants.
Dislikes:
None
Guest Review for Comfotel Blu, Shepherds Bush
Anthony
Group of Adults
Stayed: Apr '15
4
Would recommend to others.
Rooms:
4
Value:
3
Friendliness:
3
Cleanliness:
4
Facilities:
3
Staff service:
4
Location:
4
"Clean hotel near to the Apollo"
One night stay to enable us to attend a concert at the Hammersmith Eventim Apollo.… Read more
"Clean hotel near to the Apollo"
One night stay to enable us to attend a concert at the Hammersmith Eventim Apollo. Read less
Likes:
Very convenient for the Apollo. 2 minute walk to the pubs, shops and the Apollo. 3rd time in 3 years have stayed at the same hotel.
Dislikes:
The room wasn't as advertised (see below) but the very nice man on reception let us have another room for free which one of our party stayed in (double bed only).Not ideal - no chance if full.
Guest Review for Comfotel Blu, Shepherds Bush
nathalie
Family with young Children
Stayed: Feb '15
2
Would not recommend to others.
Rooms:
3
Value:
3
Friendliness:
1
Cleanliness:
2
Facilities:
3
Staff service:
1
Location:
3
Breakfast:
3
"the man who works here isn't honest. but i spend a very good time in london !"
For 9 persons who can't expand a lot of money, it's a choice not too bad... but the windows wasn't repaired and he said he can't do it cause it was the week end, but nobody did it on monday!(someone t… Read more
"the man who works here isn't honest. but i spend a very good time in london !"
For 9 persons who can't expand a lot of money, it's a choice not too bad... but the windows wasn't repaired and he said he can't do it cause it was the week end, but nobody did it on monday!(someone talk about this window few week ago)And the last day i asked for 2 old english cabs for victoria station (what i took the first day for 40 . He called someone and told me i could have 2 Taxi for 48 (+ 10% because i paid by card!)he wasn't sympathic and i didn't have old cabs but private taxi .. Read less
Likes:
Bus Near the hotel to hammersmith station at 5 minutes.
The person who prepare the breakfast.
He proposed to change our room the 2nd day on the evening but it was too late for the children,
Dislikes:
this man who pretends not to understand my english when he doesn't want to do something!
And when we arrived to the station,the taxi asked for 58 and didn't want me to pay by card!Not honest
Guest Review for Comfotel Blu, Shepherds Bush
Rickmer
Family with older Children
Stayed: Oct '14
4
Would recommend to others.
Rooms:
4
Value:
3
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
4
"Refuge for intense London visit"
We were staying six days and five night. It was a quiet place after a busy day. Clean bathroom, quiet at night, great english breakfast. What could you want more.… Read more
"Refuge for intense London visit"
We were staying six days and five night. It was a quiet place after a busy day. Clean bathroom, quiet at night, great english breakfast. What could you want more. Read less
Likes:
clean bathroom
quiet room
Dislikes:
None
Guest Review for Comfotel Blu, Shepherds Bush
Peter
Alone
Stayed: Oct '14
1
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
2
Cleanliness:
1
Facilities:
2
Staff service:
2
Location:
3
Breakfast:
1
"Very dissapointing DIRTY!!!!!!!!!!!!"
I was booked in for one night on a business trip. I understand that for the price I paid in London your are not going to get 5* accommodation but the minimum I expect is a clean room. their were numer… Read more
"Very dissapointing DIRTY!!!!!!!!!!!!"
I was booked in for one night on a business trip. I understand that for the price I paid in London your are not going to get 5* accommodation but the minimum I expect is a clean room. their were numerous stains on the walls and celling even on the part of the bedding, there was also mould all around the window are and I had to remove 4 fly's in the room as well as the mould on the tiles in the bath room. if there is one thing I would say about Comfotel Blu it is look elsewhere!!!!! Read less
Likes:
Nothing
Dislikes:
I have rated the breakfast quality Poor as although I did not eat there I was disgusted with the cleanliness so had no intention of risking my health eating at the hotel.
Guest Review for Comfotel Blu, Shepherds Bush
Nicola
Young Couple
Stayed: Sep '14
2
Would not recommend to others.
Rooms:
3
Value:
2
Friendliness:
1
Cleanliness:
4
Facilities:
2
Staff service:
1
Location:
4
Breakfast:
3
"Not bad in general but..."
The room was pretty much clean but Wifi wasn't working and the stuff don't speak english very well. The breakfast room was really small but the food was quite good.… Read more
"Not bad in general but..."
The room was pretty much clean but Wifi wasn't working and the stuff don't speak english very well. The breakfast room was really small but the food was quite good. Read less
Likes:
The room was clean
Dislikes:
Wifi not working, small room and pricy
Guest Review for Comfotel Blu, Shepherds Bush
Tim
Family with older Children
Stayed: Aug '14
2
Would not recommend to others.
Rooms:
2
Value:
2
Friendliness:
3
Cleanliness:
2
Facilities:
2
Staff service:
3
Location:
4
Breakfast:
2
"Musty and confined family room in basement"
We had a family room with 2 queen size beds and a single bed. With "only" four people and four suitcases the room was overly full. The room was musty and wet feeling. Very small bath room w/o window -… Read more
"Musty and confined family room in basement"
We had a family room with 2 queen size beds and a single bed. With "only" four people and four suitcases the room was overly full. The room was musty and wet feeling. Very small bath room w/o window - ventilation was working in principle but the fan grid was so full of dust that not much air went through it.
No table/desk. 2 chair only, one broken. Toilet seat with crack. 1 small wardrobe only.
This room would have been a perfect stay for 5 young budget travelers at, say, a third of the price. Read less
Likes:
Kensington is a nice area. Different tube stations in 10-15 minutes walking distance.
Dislikes:
None
Guest Review for Comfotel Blu, Shepherds Bush
ALBERTO
Family with young Children
Stayed: Aug '14
1
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
1
Cleanliness:
1
Facilities:
1
Staff service:
1
Location:
5
Breakfast:
3
"Hotel description does not match reality at all."
The description of the hotel does not correspond to reallity. The rooms are tiny, they say there is a wardrobe and a desk and they are not. Double bed is small for 2 people. The rooms are not cleaned… Read more
"Hotel description does not match reality at all."
The description of the hotel does not correspond to reallity. The rooms are tiny, they say there is a wardrobe and a desk and they are not. Double bed is small for 2 people. The rooms are not cleaned daily. Read less
Likes:
Sheets were clean (this the least to expect), good location close to Hammersmith and breakfast fine with a nice lady that seems to be the only one that cleans and care about you in that hotel.
Dislikes:
Apart from everything, I have just already explained : does not correspond to description, not clean, tiny room and small beds the staff does not seem to care at all about wath they are doing.
Guest Review for Comfotel Blu, Shepherds Bush
Page: 1 | 2 | 3 | 4 Next
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