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The Grapes Hotel Blaenau Ffestiniog
Inn
Guest Rating: 4.4
See all 55 reviews
Maentwrog

Blaenau Ffestiniog, 

Gwynedd, 


LL41 4HN,  United Kingdom
Average Guest Rating for The Grapes Hotel, Blaenau Ffestiniog
Guest reviews for The Grapes Hotel, Blaenau Ffestiniog are provided by real guests who have actually stayed at the property.
Rooms:
4.1
Value:
4.1
Friendliness:
4.7
Cleanliness:
4.4
Facilities:
4.1
Staff service:
4.6
Location:
4.6
Breakfast:
4.5
Guest Rating:
4.4
From 55 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 Next
Ray
Mature Couple
Stayed: Oct '18
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"super stay"
well up to expectations… Read more
"super stay"
well up to expectations Read less
Likes:
everything was super
Dislikes:
None
Guest Review for The Grapes Hotel, Blaenau Ffestiniog
Bernard
Alone
Stayed: Oct '18
2
Would not recommend to others.
Rooms:
3
Value:
2
Friendliness:
2
Cleanliness:
4
Facilities:
3
Staff service:
1
Location:
4
Breakfast:
3
"a repeat stay which disappointed due to staff service"
I arrived late off the Irish ferry and seemed to be treated as a bit of a nuisance.… Read more
"a repeat stay which disappointed due to staff service"
I arrived late off the Irish ferry and seemed to be treated as a bit of a nuisance. Read less
Likes:
the real ale was very good.
the food was OK
The cottage was very clean
Dislikes:
Having traveled for eleven hours I was asked to wait while two customers were served at the bar. The staff managed to simultaneously to express friendliness whilst giving the opposite impression .
Response from The Grapes Hotel:
Were pleased that you enjoyed our ale, food and your stay at the cottage. We pride our self on our service and friendliness of our staff , we apologies that you had to wait a short time to be served, we can get quite busy, but to base the entire stay and negative review all on that is a bit harsh.
Guest Review for The Grapes Hotel, Blaenau Ffestiniog
Angela
Mature Couple
Stayed: Oct '18
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Warm, friendly, charming"
Very comfortable… Read more
"Warm, friendly, charming"
Very comfortable Read less
Likes:
Ambiance
Dislikes:
No
Guest Review for The Grapes Hotel, Blaenau Ffestiniog
Maria
Mature Couple
Stayed: Sep '18
3
Would not recommend to others.
Rooms:
2
Value:
4
Friendliness:
5
Cleanliness:
2
Facilities:
3
Staff service:
5
Location:
3
Breakfast:
3
"Great and frendly staff, good food, building needs a refurbishment"
We stayed for one week, and had dinner every day at your hotel. It was a pleasent stay, the food is good, but the rooms need to be refurbished. The staff was very frendly and professional.… Read more
"Great and frendly staff, good food, building needs a refurbishment"
We stayed for one week, and had dinner every day at your hotel. It was a pleasent stay, the food is good, but the rooms need to be refurbished. The staff was very frendly and professional. Read less
Likes:
Staff, food and surroundings
Dislikes:
The rooms are old. We would recommend everything, but not the rooms.
Guest Review for The Grapes Hotel, Blaenau Ffestiniog
marian
Mature Couple
Stayed: Sep '18
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"great little stay"
A quick overnight stay to visit family.This is the area I grew up in. Perfect location and really friendly staff. Great base to get around.… Read more
"great little stay"
A quick overnight stay to visit family.This is the area I grew up in. Perfect location and really friendly staff. Great base to get around. Read less
Likes:
Cosy bar with good selection of drinks. Lovely coay rooms too. Really tastefully decorated.
Dislikes:
We chose here as we have eaten here so many times and the food has always been excellent. Thus time we had to send 4 out of 5 soups back as they were cold, and 1 main back as it was all dried up.
Guest Review for The Grapes Hotel, Blaenau Ffestiniog
jonathan
Group of Adults
Stayed: Sep '18
4
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Three comfortable rooms within a friendly and bustling Pub / Restaurant."
3 Adults stayed in 3 separate internal rooms for two nights. We were using The Grapes as a base whilst we went Mountain Biking and visiting other sites. For all three of us - Very comfy beds, quiet ro… Read more
"Three comfortable rooms within a friendly and bustling Pub / Restaurant."
3 Adults stayed in 3 separate internal rooms for two nights. We were using The Grapes as a base whilst we went Mountain Biking and visiting other sites. For all three of us - Very comfy beds, quiet rooms - therefore all slept well. Food (Breakfast and evening meal) and drink was great and the service was friendly and professional. The Grapes was very busy but the staff maintained service throughout. Read less
Likes:
Great, friendly atmosphere with good food. Ideal location for visiting most of Snowdonia.
Dislikes:
There was an issue with all three bath drains in the rooms (toilets were fine). They seemed to take a long time to empty. Probably goes with the old building. Staff were informed.
Guest Review for The Grapes Hotel, Blaenau Ffestiniog
Kenneth
Mature Couple
Stayed: Sep '18
5
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Fantastic location and friendly staff"
We used the hotel as a base to visit family… Read more
"Fantastic location and friendly staff"
We used the hotel as a base to visit family Read less
Likes:
The room was adequately furnished and had plenty of storage. The bed was comfortable and the stay very restful. The breakfast was superb.
Dislikes:
No
Guest Review for The Grapes Hotel, Blaenau Ffestiniog
Corey
Young Couple
Stayed: Aug '18
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Welcoming and Friendly"
The staff were very helpful, friendly and accommodative for the entirety of our stay. The room was clean and homely, the food was great and the hotel was very nice.… Read more
"Welcoming and Friendly"
The staff were very helpful, friendly and accommodative for the entirety of our stay. The room was clean and homely, the food was great and the hotel was very nice. Read less
Likes:
The staff accommodated towards dietary needs and we're helpful towards any queries. The bathroom was clean. The location was remote and quiet.
Dislikes:
None
Guest Review for The Grapes Hotel, Blaenau Ffestiniog
Daniel
Young Couple
Stayed: Aug '18
4
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
5
Cleanliness:
2
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Fantastic hospitality, very accommodating staff and excellent location for an Adventure weekend!"
We were staying for one night over the bank holiday weekend to go to Zip World for Titan, Velocity 2 and Bounce Below, for which the Grapes Hotel is situated in a prime location. We arrived around 3,… Read more
"Fantastic hospitality, very accommodating staff and excellent location for an Adventure weekend!"
We were staying for one night over the bank holiday weekend to go to Zip World for Titan, Velocity 2 and Bounce Below, for which the Grapes Hotel is situated in a prime location. We arrived around 3, tried to book for the restaurant around 4, fully booked, but they provided us a slot for 8:45 as orders end. They still ensured we got all of our food orders through, and the food was lovely. We were leaving before breakfast in the morning, they made us sandwiches, crisps and juice to go instead. Read less
Likes:
Fantastic staff, despite the restaurant being booked, they gave us a booking as food orders closed and made sure we got our food. We were leaving before breakfast, and they prepared us lunch instead.
Dislikes:
There were stains on the Duvet cover, and there was a lot of noise until around midnight, on account of thin windows not blocking noise of people outside, and hearing the bar below us.
Guest Review for The Grapes Hotel, Blaenau Ffestiniog
David
Mature Couple
Stayed: Aug '18
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
3
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Break in Snowdonia"
(him) golf at Harlech. (her) working on a laptop.… Read more
"Break in Snowdonia"
(him) golf at Harlech. (her) working on a laptop. Read less
Likes:
Excellent location. One staff member was exceptionally hospitable and attentive to detail.
Dislikes:
None
Guest Review for The Grapes Hotel, Blaenau Ffestiniog
Page: 1 | 2 | 3 | 4 | 5 | 6 Next
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