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Winchmore Hotel Llandudno
Welsh Tourist Board 2 Stars Hotel
Hotel
Guest Rating: 4.4
See all 47 reviews
7-8 Mostyn Crescent

Llandudno, 

Gwynedd, 


LL30 1AR,  Wales
Average Guest Rating for Winchmore Hotel, Llandudno
Guest reviews for Winchmore Hotel, Llandudno are provided by real guests who have actually stayed at the property.
Rooms:
4.2
Value:
4.3
Friendliness:
4.7
Cleanliness:
4.6
Facilities:
4.0
Staff service:
4.6
Location:
4.8
Breakfast:
4.4
Guest Rating:
4.4
From 47 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 Next
Joanne
Young Couple
Stayed: Mar '15
4
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
4
"Cheerful little hotel, excellent location and seaviews, very friendly staff. would definitely return"
only stayed for one night as we went to watch the snooker at venue Cymru. the hotel was really near thevenue, shops, seafront and pier. reception staff really friendly and helpful. car parking was a g… Read more
"Cheerful little hotel, excellent location and seaviews, very friendly staff. would definitely return"
only stayed for one night as we went to watch the snooker at venue Cymru. the hotel was really near thevenue, shops, seafront and pier. reception staff really friendly and helpful. car parking was a godsend. good value for money. llandudno's a lovely little town. arrived early and were permitted to park the car before we'd checked in & the following day the hotel let us use their car park until the evening despite the fact we'd checked out at 10am. an excellent trip from start to finish. Read less
Likes:
everything.
Dislikes:
None
Response from Winchmore Hotel:
Thank you for your review we are delighted you enjoyed your stay. Little concerned re the comment about the room we have now addressed that, thank you. We do hope to welcome you back to the Winchmore sometime in the future.

Guest Review for Winchmore Hotel, Llandudno
Kevin
Group of Adults
Stayed: Jan '15
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Great two night stay"
Stayed of two nights to attend an event at The Venue. Rooms were very clean, staff helpful and friendly, breakfast excellent and location only 3 minute walk from the venue. Free car park was busy but… Read more
"Great two night stay"
Stayed of two nights to attend an event at The Venue. Rooms were very clean, staff helpful and friendly, breakfast excellent and location only 3 minute walk from the venue. Free car park was busy but parking outside was only one fifty per day (traffic wardens were keen so make sure you pay early). Only issue was that we entered the Wifi code but still didn't seem to get a signal. No other issues. Excellent location and excellent value for money. Highly recommended an will be staying again. Read less
Likes:
Staff, food, location.
Dislikes:
Free WiFi is great addition but still couldn't pick it up.
Response from Winchmore Hotel:
Many thanks for your review which seems to indicate you enjoyed your stay for the most part? Any problems with the WiFi should be reported to reception, we have a seperate log in area when the main one is down for any reason, just this morning I put a business group on to that system with no problem. We do hope we have the opportunity to welcome you back sometime, in the event of no WiFi please let me know straight away. Thanks again.
Guest Review for Winchmore Hotel, Llandudno
sonia
Mature Couple
Stayed: Jan '15
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
5
Facilities:
3
Staff service:
4
Location:
5
Breakfast:
2
"Night with a Rugby Team :-)"
One night out of season stay. We were the only independent visitors, the remainder of the guests being a private party of young males who formed a Rugby team at their presentation evening.… Read more
"Night with a Rugby Team :-)"
One night out of season stay. We were the only independent visitors, the remainder of the guests being a private party of young males who formed a Rugby team at their presentation evening. Read less
Likes:
The hotel is conveniently positioned for all that LLandudno has to offer. The availability of parking is a massive bonus.Lift provision to some floors. Clean rooms, clean bedding. Nice view room 11.
Dislikes:
Informed on arrival that price paid was wrong and based on the players rate. Wish we had been informed of the group booking as we felt we were intruding on their space & would have booked elsewhere.
Response from Winchmore Hotel:
Thank you for your review. The Hotel is closed until 23rd Jan until Warrington Wolves asked to hold their training weekend. When entering the booking into our Eviivo diary in that split moment your booking came through, which of course we were delighted to honour. It picked up their DBB rate of £49.50 as you say, the bonus we hope was that you had a Premier room for half price? Your booking was made through the internet Eviivo portal they would not have known about the block booking to be fair.
Guest Review for Winchmore Hotel, Llandudno
Gwenda
Family with young Children
Stayed: Dec '14
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Very convenient hotel"
We stayed one night in Llandudno because we were going to Venue Cymru to see Cinderella. Winchmore Hotel is ideally situated between the theatre and the shops.… Read more
"Very convenient hotel"
We stayed one night in Llandudno because we were going to Venue Cymru to see Cinderella. Winchmore Hotel is ideally situated between the theatre and the shops. Read less
Likes:
The friendliness of the staff, the family room, the breakfast, the location of the hotel.
Dislikes:
Only one very small omplaint - the bathroom door did not shut properly.
Response from Winchmore Hotel:
Thank you so much for reviewing your recent visit, we are delighted you enjoyed your stay. So very sorry about the bathroom door, on receipt of this review we checked the room and made a small adjustment, thanks for telling us. We do hope we will have the opportunity of welcoming you back sometime in the New Year?
Guest Review for Winchmore Hotel, Llandudno
Anne
Group of Adults
Stayed: Nov '14
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
4
"Good accommodation in an excellent location."
We spent two nights as a group taking part in a local event. The sea view was lovely, the rooms were very clean and the beds comfortable. Bathrooms are quite small but adequate.… Read more
"Good accommodation in an excellent location."
We spent two nights as a group taking part in a local event. The sea view was lovely, the rooms were very clean and the beds comfortable. Bathrooms are quite small but adequate. Read less
Likes:
The choice at breakfast was excellent and the beds were very comfortable. The manager was very entertaining!
Dislikes:
The temperature of the shower fluctuated somewhat.
Response from Winchmore Hotel:
Thank you very much for reviewing your recent visit and the great comments contained therein, we are delighted you enjoyed your stay. Thank you for mentioning the shower temperature which upon investigation found the thermostat needed adjusting! In a Victorian building we do have little gremlins so we will now keep an eye on the shower in that room to ensure future guests do not have a similar problem. We do hope to have the opportunity of welcoming you back sometime in the future?
Guest Review for Winchmore Hotel, Llandudno
david
Mature Couple
Stayed: Oct '14
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
3
Staff service:
5
Location:
4
Breakfast:
4
"friendly hotel"
this is a lovely hotel with friendly staff especially nicki on reception,who was pleased to help in any way she could,gave us good advice on places to visit.could have done with an exta person on duty… Read more
"friendly hotel"
this is a lovely hotel with friendly staff especially nicki on reception,who was pleased to help in any way she could,gave us good advice on places to visit.could have done with an exta person on duty at night as person on reception had to do bar duty as well as other things which meant we had to ring bell on reception desk everytime we wanted serving.having said that, we would stay at this hotel again. Read less
Likes:
location
Dislikes:
nothing
Response from Winchmore Hotel:
Thank you so much for your review and kind comments, we are delighted you enjoyed your stay. With regard to evening staff, I can only apologise if the person who was on the duty rota when you were here left their post!! I personally was on duty all night on the last night of your visit! We have spoken to the person in question and apologise unreservedly. We do hope we will have the opportunity to welcome you back sometime in the future?
Guest Review for Winchmore Hotel, Llandudno
kevin
Family with young Children
Stayed: Oct '14
5
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"very friendly,clean and good value for money. are 2nd stay this year"
Just a one night stay with my wife,daughter and grandson.very enjoyable stay… Read more
"very friendly,clean and good value for money. are 2nd stay this year"
Just a one night stay with my wife,daughter and grandson.very enjoyable stay Read less
Likes:
Staff very friendly and helpful. Breakfast 10 out of 10
Dislikes:
None
Response from Winchmore Hotel:
Thank you for reviewing your recent visit and for the great scores! We are delighted you enjoyed your stay. We do hope we will have the opportunity of welcoming you back to the Winchmore sometime in the future.
Guest Review for Winchmore Hotel, Llandudno
Angela
Family with young Children
Stayed: Oct '14
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
5
"Friendly welcoming place to stay"
A short stay but enjoyable. Basic but it was all we needed. Friendly service and breakfast was good. Room was clean and comfortable.… Read more
"Friendly welcoming place to stay"
A short stay but enjoyable. Basic but it was all we needed. Friendly service and breakfast was good. Room was clean and comfortable. Read less
Likes:
I like the room, service, food ,hygiene was good and it was a simple and friendly place to be.
Dislikes:
The heating was a tad over whelming in the dining room.
Response from Winchmore Hotel:
Thank you for your review which seems to indicate for the most part that you enjoyed your stay? We are sorry you felt a little warm in the dining room, we are having such a mild October it is difficult to please everybody. What a shame you did not mention this at the time we could have offered you a table near the window! We hope to see you again sometime.
Guest Review for Winchmore Hotel, Llandudno
Lowri
Alone
Stayed: Oct '14
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
5
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
4
"A lovely hotel in a great location"
Had a very pleasant two night stay at the Winchmore Hotel. Good facilities and great location.… Read more
"A lovely hotel in a great location"
Had a very pleasant two night stay at the Winchmore Hotel. Good facilities and great location. Read less
Likes:
Friendly staff. Nice cosy, clean room and a comfortable bed. Quiet location.
Dislikes:
The wifi did not work in the room but could get it to work in the lobby which was useful.
Response from Winchmore Hotel:
Thank you for your review and kind comments. The FREE WiFi of course does work, but on the date of your visit, obviously after you had left, a guest did report difficulties. After some investigation we found that somebody had removed a router and put it behind the bar!!!! We are sorry and hope it did not spoil your visit. We look forward to welcoming you back to the Winchmore sometime in the future.
Guest Review for Winchmore Hotel, Llandudno
John
Mature Couple
Stayed: Sep '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Very enjoyable stay"
Mon-Fri in a bedroom with bay window overlooking the promenade.… Read more
"Very enjoyable stay"
Mon-Fri in a bedroom with bay window overlooking the promenade. Read less
Likes:
Everything was excellent.
Dislikes:
Not one thing.
Response from Winchmore Hotel:
Thank you so much for your review and wonderful ratings, this gives the team a great boost. You stayed in our Premier double room which is very popular, as is our other Premier room which is a twin. We could let these rooms 10 times over as the bay windows give a 3D view of the resort. We do hope we will have the opportunity of welcoming you both back sometime in the future?
Guest Review for Winchmore Hotel, Llandudno
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