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Winchmore Hotel Llandudno
Welsh Tourist Board 2 Stars Hotel
Hotel
Guest Rating: 4.5
See all 44 reviews
7-8 Mostyn Crescent

Llandudno, 

Gwynedd, 


LL30 1AR,  Wales
Average Guest Rating for Winchmore Hotel, Llandudno
Guest reviews for Winchmore Hotel, Llandudno are provided by real guests who have actually stayed at the property.
Rooms:
4.2
Value:
4.3
Friendliness:
4.7
Cleanliness:
4.6
Facilities:
4.1
Staff service:
4.6
Location:
4.8
Breakfast:
4.4
Guest Rating:
4.5
From 44 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 Next
Gwenda
Family with young Children
Stayed: Dec '14
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Very convenient hotel"
We stayed one night in Llandudno because we were going to Venue Cymru to see Cinderella. Winchmore Hotel is ideally situated between the theatre and the shops.… Read more
"Very convenient hotel"
We stayed one night in Llandudno because we were going to Venue Cymru to see Cinderella. Winchmore Hotel is ideally situated between the theatre and the shops. Read less
Likes:
The friendliness of the staff, the family room, the breakfast, the location of the hotel.
Dislikes:
Only one very small omplaint - the bathroom door did not shut properly.
Response from Winchmore Hotel:
Thank you so much for reviewing your recent visit, we are delighted you enjoyed your stay. So very sorry about the bathroom door, on receipt of this review we checked the room and made a small adjustment, thanks for telling us. We do hope we will have the opportunity of welcoming you back sometime in the New Year?
Guest Review for Winchmore Hotel, Llandudno
Anne
Group of Adults
Stayed: Nov '14
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
4
"Good accommodation in an excellent location."
We spent two nights as a group taking part in a local event. The sea view was lovely, the rooms were very clean and the beds comfortable. Bathrooms are quite small but adequate.… Read more
"Good accommodation in an excellent location."
We spent two nights as a group taking part in a local event. The sea view was lovely, the rooms were very clean and the beds comfortable. Bathrooms are quite small but adequate. Read less
Likes:
The choice at breakfast was excellent and the beds were very comfortable. The manager was very entertaining!
Dislikes:
The temperature of the shower fluctuated somewhat.
Response from Winchmore Hotel:
Thank you very much for reviewing your recent visit and the great comments contained therein, we are delighted you enjoyed your stay. Thank you for mentioning the shower temperature which upon investigation found the thermostat needed adjusting! In a Victorian building we do have little gremlins so we will now keep an eye on the shower in that room to ensure future guests do not have a similar problem. We do hope to have the opportunity of welcoming you back sometime in the future?
Guest Review for Winchmore Hotel, Llandudno
david
Mature Couple
Stayed: Oct '14
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
3
Staff service:
5
Location:
4
Breakfast:
4
"friendly hotel"
this is a lovely hotel with friendly staff especially nicki on reception,who was pleased to help in any way she could,gave us good advice on places to visit.could have done with an exta person on duty… Read more
"friendly hotel"
this is a lovely hotel with friendly staff especially nicki on reception,who was pleased to help in any way she could,gave us good advice on places to visit.could have done with an exta person on duty at night as person on reception had to do bar duty as well as other things which meant we had to ring bell on reception desk everytime we wanted serving.having said that, we would stay at this hotel again. Read less
Likes:
location
Dislikes:
nothing
Response from Winchmore Hotel:
Thank you so much for your review and kind comments, we are delighted you enjoyed your stay. With regard to evening staff, I can only apologise if the person who was on the duty rota when you were here left their post!! I personally was on duty all night on the last night of your visit! We have spoken to the person in question and apologise unreservedly. We do hope we will have the opportunity to welcome you back sometime in the future?
Guest Review for Winchmore Hotel, Llandudno
kevin
Family with young Children
Stayed: Oct '14
5
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"very friendly,clean and good value for money. are 2nd stay this year"
Just a one night stay with my wife,daughter and grandson.very enjoyable stay… Read more
"very friendly,clean and good value for money. are 2nd stay this year"
Just a one night stay with my wife,daughter and grandson.very enjoyable stay Read less
Likes:
Staff very friendly and helpful. Breakfast 10 out of 10
Dislikes:
None
Response from Winchmore Hotel:
Thank you for reviewing your recent visit and for the great scores! We are delighted you enjoyed your stay. We do hope we will have the opportunity of welcoming you back to the Winchmore sometime in the future.
Guest Review for Winchmore Hotel, Llandudno
Angela
Family with young Children
Stayed: Oct '14
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
5
"Friendly welcoming place to stay"
A short stay but enjoyable. Basic but it was all we needed. Friendly service and breakfast was good. Room was clean and comfortable.… Read more
"Friendly welcoming place to stay"
A short stay but enjoyable. Basic but it was all we needed. Friendly service and breakfast was good. Room was clean and comfortable. Read less
Likes:
I like the room, service, food ,hygiene was good and it was a simple and friendly place to be.
Dislikes:
The heating was a tad over whelming in the dining room.
Response from Winchmore Hotel:
Thank you for your review which seems to indicate for the most part that you enjoyed your stay? We are sorry you felt a little warm in the dining room, we are having such a mild October it is difficult to please everybody. What a shame you did not mention this at the time we could have offered you a table near the window! We hope to see you again sometime.
Guest Review for Winchmore Hotel, Llandudno
Lowri
Alone
Stayed: Oct '14
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
5
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
4
"A lovely hotel in a great location"
Had a very pleasant two night stay at the Winchmore Hotel. Good facilities and great location.… Read more
"A lovely hotel in a great location"
Had a very pleasant two night stay at the Winchmore Hotel. Good facilities and great location. Read less
Likes:
Friendly staff. Nice cosy, clean room and a comfortable bed. Quiet location.
Dislikes:
The wifi did not work in the room but could get it to work in the lobby which was useful.
Response from Winchmore Hotel:
Thank you for your review and kind comments. The FREE WiFi of course does work, but on the date of your visit, obviously after you had left, a guest did report difficulties. After some investigation we found that somebody had removed a router and put it behind the bar!!!! We are sorry and hope it did not spoil your visit. We look forward to welcoming you back to the Winchmore sometime in the future.
Guest Review for Winchmore Hotel, Llandudno
John
Mature Couple
Stayed: Sep '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Very enjoyable stay"
Mon-Fri in a bedroom with bay window overlooking the promenade.… Read more
"Very enjoyable stay"
Mon-Fri in a bedroom with bay window overlooking the promenade. Read less
Likes:
Everything was excellent.
Dislikes:
Not one thing.
Response from Winchmore Hotel:
Thank you so much for your review and wonderful ratings, this gives the team a great boost. You stayed in our Premier double room which is very popular, as is our other Premier room which is a twin. We could let these rooms 10 times over as the bay windows give a 3D view of the resort. We do hope we will have the opportunity of welcoming you both back sometime in the future?
Guest Review for Winchmore Hotel, Llandudno
Linda
Group of Adults
Stayed: Sep '14
4
Would recommend to others.
Rooms:
5
Value:
3
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
4
"Small, friendly hotel on the sea front"
Pleasant short break… Read more
"Small, friendly hotel on the sea front"
Pleasant short break Read less
Likes:
Nice room, comfortable bed, good pillows (not too thick), friendly staff, free wifi (though the signal didn't reach my room very well).
Dislikes:
As with most hotels, the cost of a single room is too high compared to a double/twin. As I was travelling with a couple, my only option was a single room and I paid almost double per head.
Response from Winchmore Hotel:
Tthank you for the review, we are glad you enjoyed your stay The reference to single room rate with respect is not quite accurate! Low season-Oct/Mar single room £35 and a double x 2 people £60 so a difference of £5? This is the same ratio mid season and slightly higher in high season? You paid £45, Jane & John whom you were with would have paid £85 which is £42.50 per person. However it may be as a regular we upgraded her for her birthday foc. We do hope that clarifies the situation?
Guest Review for Winchmore Hotel, Llandudno
Jean
Group of Adults
Stayed: Sep '14
4
Would recommend to others.
Rooms:
4
Value:
3
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
4
"Lovely location, friendly staff"
Holiday with elderly parents. Accomodation very suitable, lift to all floors.… Read more
"Lovely location, friendly staff"
Holiday with elderly parents. Accomodation very suitable, lift to all floors. Read less
Likes:
Relaxed attitude
Dislikes:
No
Response from Winchmore Hotel:
Thank you for taking the trouble to write a review following your recent visit. The Hotel was two Victorian houses made into one building with as you say a lift to every floor. However only 50% of the rooms are directly accessible from the lift, the others on every floor, from exiting the lift are accessed from a few shallow steps. It is always important for guests when booking to be aware of this. We are delighted you enjoyed your stay and hope to see you again sometime in the future.
Guest Review for Winchmore Hotel, Llandudno
elizabeth
Alone
Stayed: Aug '14
5
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
4
Cleanliness:
5
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
5
"excellent"
lovely hotel room was very clean with lovely view food was very good with plenty of choise… Read more
"excellent"
lovely hotel room was very clean with lovely view food was very good with plenty of choise Read less
Likes:
everything
Dislikes:
no
Response from Winchmore Hotel:
Thank you for your review, we are delighted you enjoyed your stay. We do hope to see you again sometime in the not too distant future.
Guest Review for Winchmore Hotel, Llandudno
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