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The Great Western Hotel Basingstoke
Self Assessed 2 Stars Guest House
Hostel
Guest Rating: 1.9
See all 20 reviews
Vyne Road

Basingstoke, 

Hampshire, 


RG21 5ND,  United Kingdom
Average Guest Rating for The Great Western Hotel, Basingstoke
Guest reviews for The Great Western Hotel, Basingstoke are provided by real guests who have actually stayed at the property.
Rooms:
1.8
Value:
1.9
Friendliness:
2.6
Cleanliness:
2.1
Facilities:
1.5
Staff service:
2.1
Location:
3.0
Breakfast:
1.4
Guest Rating:
1.9
From 20 reviews
Sort:Guest Reviews
Page: 1 | 2 Next
Harry
Alone
Stayed: Sep '17
1
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
1
Cleanliness:
1
Facilities:
1
Staff service:
1
Location:
1
Breakfast:
1
"Worst hotel experience of my life."
Honestly this was one of the worst hotels ever. It didnt even have a closet to hang any clothes, the trains kept you up half the night, in the morning the cold water didn't work in the communal bathro… Read more
"Worst hotel experience of my life."
Honestly this was one of the worst hotels ever. It didnt even have a closet to hang any clothes, the trains kept you up half the night, in the morning the cold water didn't work in the communal bathroom so I had to brush my teeth with warm water. The barest rooms with several clear safety hazards like shattered plug sockets. I advise nobody ever try to stay there. Read less
Likes:
Nothing.
Dislikes:
Everything.
Guest Review for The Great Western Hotel, Basingstoke
Emily
Alone
Stayed: Sep '17
3
Would recommend to others.
Rooms:
4
Value:
3
Friendliness:
4
Cleanliness:
3
Facilities:
2
Staff service:
3
Location:
5
"good overall for short stay"
Overall, my stay wasn't bad. Very convenient location to the train station, though I didn't actually go into the town so I can't say how convenient it would have been for that. I booked a single room… Read more
"good overall for short stay"
Overall, my stay wasn't bad. Very convenient location to the train station, though I didn't actually go into the town so I can't say how convenient it would have been for that. I booked a single room but got one with both a double and single bed, so the extra space was nice. There was also a filled electric kettle, mug, spoon, instant coffee, tea, and milk and sugar in the room when I arrived. Fine experience on the whole, the room was nice enough, though the bathrooms left enough to be desired Read less
Likes:
nice room, great location, friendly service, coffee and tea facility in room
Dislikes:
wifi didn't work, bathrooms could use updating and some light maintenance (the toilet seat was broken in one and the shower head had to be held in another)
Guest Review for The Great Western Hotel, Basingstoke
David
Alone
Stayed: Mar '17
2
Would not recommend to others.
Rooms:
1
Value:
2
Friendliness:
2
Cleanliness:
3
Facilities:
1
Staff service:
1
Location:
4
"Really, really basic."
More a hostel. Room has a new IKEA type bed a table with a flat screen TV and three low tables. A jug and two cups with two tea bags. The only light was in the middle of the room. A single chair.… Read more
"Really, really basic."
More a hostel. Room has a new IKEA type bed a table with a flat screen TV and three low tables. A jug and two cups with two tea bags. The only light was in the middle of the room. A single chair.
When I was asked is it okay? I replied, "well, it's very very basic. There's nowhere to hang anything. Can I have an iron?" Still, I survived. There was nobody around the whole time. They fitted a new door lock to the building with a code and didn't tell me the code. Read less
Likes:
Location
Dislikes:
Everything else.
Guest Review for The Great Western Hotel, Basingstoke
Elizabeth
Alone
Stayed: Mar '17
2
Would not recommend to others.
Rooms:
2
Value:
2
Friendliness:
2
Cleanliness:
1
Facilities:
1
Staff service:
1
Location:
2
Breakfast:
2
"Smokey room with a window that didn't open."
Bad… Read more
"Smokey room with a window that didn't open."
Bad Read less
Likes:
Not great.
Dislikes:
None
Guest Review for The Great Western Hotel, Basingstoke
lee
Alone
Stayed: Jan '17
1
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
1
Cleanliness:
1
Facilities:
1
Staff service:
1
Location:
1
Breakfast:
1
"Quite possably the worst experience I have had....including staying in hotels in Port Hardcout Niger"
Crap....loud music till 1 am, more stains on the carpet than there are stars in the sky, no food served period.....including breakfast! shared bathroom....

I am a forgiving person, I do not like t… Read more
"Quite possably the worst experience I have had....including staying in hotels in Port Hardcout Niger"
Crap....loud music till 1 am, more stains on the carpet than there are stars in the sky, no food served period.....including breakfast! shared bathroom....

I am a forgiving person, I do not like to respond in such a way but if you carry on representing hotels like this then it will damage your reputation. Read less
Likes:
leaving
Dislikes:
everything
Guest Review for The Great Western Hotel, Basingstoke
Davinia
Young Couple
Stayed: Jan '17
3
Would recommend to others.
Rooms:
2
Value:
3
Friendliness:
4
Cleanliness:
3
Facilities:
3
Staff service:
4
Location:
4
"Good"
It was a nice, little hotel with really friendly staff. Local to Festival Place.… Read more
"Good"
It was a nice, little hotel with really friendly staff. Local to Festival Place. Read less
Likes:
How friendly the staff were. Surprised at the value for money, was better than expected.
Dislikes:
The only problem would be that there was no bin inside the room and, for some reason, when we first entered the room, it stunk of smoke.
Guest Review for The Great Western Hotel, Basingstoke
Nada
Alone
Stayed: Dec '16
4
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
5
Cleanliness:
3
Facilities:
3
Staff service:
5
Location:
5
"Needed a cheap room after work Christmas party, was basic but served a purpose and staff friendly."
The room and shared bathroom were basic but had everything I needed. The staff were very friendly and helpful when I needed a hairdryer and I called ahead to check there was parking and queried how I… Read more
"Needed a cheap room after work Christmas party, was basic but served a purpose and staff friendly."
The room and shared bathroom were basic but had everything I needed. The staff were very friendly and helpful when I needed a hairdryer and I called ahead to check there was parking and queried how I could get back into the hotel late at night as worried the pub wouldn't be open but was given a key. Read less
Likes:
I had a nice drink at the pub before my colleague picked me up for my work Christmas party. All being well I'll be back next year to stay over for next year's Christmas party.
Dislikes:
I couldn't work out how to put on the shower on the floor I was on so I went and used another one, which was fine.
Guest Review for The Great Western Hotel, Basingstoke
rob
Alone
Stayed: Aug '16
1
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
2
Cleanliness:
1
Facilities:
1
Staff service:
2
Location:
2
"Awful"
Bathroom was really dirty. Stains on wall in shower and around toilet. Used toilet paper behind toilet. 1 hook behind door with dodgy lock to hang jacket on but no other storage for clothes. Stains on… Read more
"Awful"
Bathroom was really dirty. Stains on wall in shower and around toilet. Used toilet paper behind toilet. 1 hook behind door with dodgy lock to hang jacket on but no other storage for clothes. Stains on carpet, and could hear conversation clearly in room next to mine. Didn't stay the night booked into another hotel, although I had already paid for this stay Read less
Likes:
Nothing
Dislikes:
See above
Guest Review for The Great Western Hotel, Basingstoke
sally
Alone
Stayed: Jul '16
1
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
1
Cleanliness:
1
Facilities:
1
Staff service:
1
Location:
1
Breakfast:
1
"Do not stay here"
Stayed for one night as going out for the evening, arrived back at midnight whereby the builders were drilling and hammering. As I was on my own I didn't feel able to complain. The place was so run do… Read more
"Do not stay here"
Stayed for one night as going out for the evening, arrived back at midnight whereby the builders were drilling and hammering. As I was on my own I didn't feel able to complain. The place was so run down and unkempt that I really thought about sleeping in my car instead. Do not stay here unless you really don't have a choice. Read less
Likes:
Nothing
Dislikes:
None
Guest Review for The Great Western Hotel, Basingstoke
Jan
Mature Couple
Stayed: May '16
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
3
Staff service:
5
Location:
5
"A nice little hotel with perfect location near railstation"
Just an overnight stay to meet a friend… Read more
"A nice little hotel with perfect location near railstation"
Just an overnight stay to meet a friend Read less
Likes:
A very nice big room and comfortable bed.
Dislikes:
There were problems with the toilets, one out of order and difficulties to flush
Guest Review for The Great Western Hotel, Basingstoke
Page: 1 | 2 Next
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