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Derby Inn Hook
Self Assessed 3 Stars Guest House
Restaurant with rooms
Guest Rating: 3.5
See all 26 reviews
Bartley Heath, North Wanborough

Hook, 

Hampshire, 


RG29 1HD,  United Kingdom
Average Guest Rating for Derby Inn, Hook
Guest reviews for Derby Inn, Hook are provided by real guests who have actually stayed at the property.
Rooms:
3.8
Value:
3.5
Friendliness:
4.1
Cleanliness:
4.0
Facilities:
3.3
Staff service:
3.9
Location:
4.0
Breakfast:
2.6
Guest Rating:
3.5
From 26 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 Next
Kay
Mature Couple
Stayed: Jul '18
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
3
"Everything we needed"
The staff were very helpful and cheerful. The evening meal was delicious and well presented. We were meeting friends and the staff guided them to us as they arrived as we were in the pleasant garden.… Read more
"Everything we needed"
The staff were very helpful and cheerful. The evening meal was delicious and well presented. We were meeting friends and the staff guided them to us as they arrived as we were in the pleasant garden. It is situated near the motorway but quiet. It was easy to find . We wish that it was busier for the proprietor sake but it was ideal for us. Read less
Likes:
The welcome and helpfulness
Dislikes:
None
Guest Review for Derby Inn, Hook
Gary
Alone
Stayed: Jun '18
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Great Hotel, Freindly and helpfull staff"
Excellent… Read more
"Great Hotel, Freindly and helpfull staff"
Excellent Read less
Likes:
Clean Room, Comfy bed
Dislikes:
No
Guest Review for Derby Inn, Hook
Richard
Alone
Stayed: Jun '18
3
Would not recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
3
Facilities:
3
Staff service:
3
Location:
4
Breakfast:
1
"Lots to recommend"
Convenient place to stay when working between Basingstoke & London and a very nice area to walk around in the evening.… Read more
"Lots to recommend"
Convenient place to stay when working between Basingstoke & London and a very nice area to walk around in the evening. Read less
Likes:
Quiet & convenient location. Good sized & comfortable room, with en-suite bath. Good dinner menu & beer. Friendly & helpful staff.
Dislikes:
Pitiful "continental breakfast" comprising 3 small stale pastries from Lidl, without any juices or milk for the cereals that had been left. Staff only available during lunch & evening.
Guest Review for Derby Inn, Hook
paul
Mature Couple
Stayed: Apr '18
1
Would not recommend to others.
Rooms:
2
Value:
3
Friendliness:
2
Cleanliness:
1
Facilities:
1
Staff service:
2
Location:
1
Breakfast:
1
"Weird"
Told bar shut on arrival at 5.00pm.no record of our stay available, had to show my phone as proof of payment.
room was OK but not clean, wc bin had sanitary towels in it, hairs in the bed. Worst matt… Read more
"Weird"
Told bar shut on arrival at 5.00pm.no record of our stay available, had to show my phone as proof of payment.
room was OK but not clean, wc bin had sanitary towels in it, hairs in the bed. Worst mattress ever, so thin. No heating, really cold. Breakfast included was a bag of corn flakes in a cupboard outside. No tea. Asked for milk and was delivered after. Smoke detector was removed from ceiling. Shower head was broken. A couple of croissants were left for us in the cupboard covered in cling fi Read less
Likes:
Location
Dislikes:
Everything else
Guest Review for Derby Inn, Hook
Phil
Alone
Stayed: Mar '18
2
Would not recommend to others.
Rooms:
2
Value:
2
Friendliness:
5
Cleanliness:
3
Facilities:
2
Staff service:
5
Location:
4
Breakfast:
2
"Over priced for accommodation."
Friendly staff, pub food excellent but accommodation was under standard.… Read more
"Over priced for accommodation."
Friendly staff, pub food excellent but accommodation was under standard. Read less
Likes:
Evening food and friendly staff
Dislikes:
Too expensive
Guest Review for Derby Inn, Hook
Denys
Mature Couple
Stayed: Dec '17
1
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
1
Cleanliness:
1
Facilities:
1
Staff service:
1
Location:
3
Breakfast:
1
"Avoid This Place"
Bedroom was adequate. Bathroom was unclean, unhygienic and in need of a deep clean The promised continental breakfast did not arrive. There was no one to complain to in the morning. They charge you… Read more
"Avoid This Place"
Bedroom was adequate. Bathroom was unclean, unhygienic and in need of a deep clean The promised continental breakfast did not arrive. There was no one to complain to in the morning. They charge you upfront and despite offering an opportunity to answer my complaint via e mail they have ignored this - indicative of the lack of care, Not worth the price charged. Read less
Likes:
Nothing
Dislikes:
As noted above
Guest Review for Derby Inn, Hook
Iona
Mature Couple
Stayed: Feb '17
3
Would not recommend to others.
Rooms:
3
Value:
1
Friendliness:
3
Cleanliness:
4
Facilities:
3
Staff service:
3
Location:
4
Breakfast:
1
"Expensive for what it is"
Room is clean and comfortable and a reasonable size.… Read more
"Expensive for what it is"
Room is clean and comfortable and a reasonable size. Read less
Likes:
Location
Dislikes:
Expensive for what ultimately is a bed for the night. Breakfast can't really be classed as anything - it's just cereal and juice
Guest Review for Derby Inn, Hook
Dave
Mature Couple
Stayed: Oct '16
3
Would recommend to others.
Rooms:
3
Value:
3
Friendliness:
3
Cleanliness:
4
Facilities:
2
Staff service:
3
Location:
4
Breakfast:
2
"Reasonable accomodation"
Arrived late afternoon, stayed in room until early evening then went out and returned late. Awoken by fire alarm at 10am and left soon afterwards.… Read more
"Reasonable accomodation"
Arrived late afternoon, stayed in room until early evening then went out and returned late. Awoken by fire alarm at 10am and left soon afterwards. Read less
Likes:
Quiet with comfortable bed and relaxing hot bath. Coffee was nice.
Dislikes:
Couldn't log on to the internet as the only router appearing was an extension. The TV didn't work and we were woken by a seemingly unnecessary fire alarm. Breakfast was uninspiring.
Guest Review for Derby Inn, Hook
Robin
Mature Couple
Stayed: Sep '16
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
4
"good for us and the dog"
Breakfast is left in your room but good. The bed was somewhat hard and there was no extra heating possible (but it was still September). There is a rough wood area about 75 yards away so very useful f… Read more
"good for us and the dog"
Breakfast is left in your room but good. The bed was somewhat hard and there was no extra heating possible (but it was still September). There is a rough wood area about 75 yards away so very useful for the dog and no problem parking. Read less
Likes:
Interesting food and good friendly staff. Dog made welcome. Price is cost effective. Room good size.
Dislikes:
None
Guest Review for Derby Inn, Hook
Rolf
Mature Couple
Stayed: Aug '16
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
3
"Excellent venue for short stay"
Overall very pleasant… Read more
"Excellent venue for short stay"
Overall very pleasant Read less
Likes:
Room very comfortable, meals in restaurant excellent, service very friendly.
Breakfast of pastries and croissants on first morning delicious
Dislikes:
On second morning no pastries provided. Needed to ring someone. Manageress prepared cooked breakfast for us, but time delay of over 1 hour for departure. Luckily not in a great hurry.
Guest Review for Derby Inn, Hook
Page: 1 | 2 | 3 Next
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