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The Blue Keys Hotel Southampton
Self Assessed 3 Stars Guest House
Townhouse hotel
Guest Rating: 4.4
See all 141 reviews
82 Northlands Road

Southampton, 

Hampshire, 


SO15 2LH,  England
Average Guest Rating for The Blue Keys Hotel, Southampton
Guest reviews for The Blue Keys Hotel, Southampton are provided by real guests who have actually stayed at the property.
Rooms:
4.2
Value:
4.4
Friendliness:
4.7
Cleanliness:
4.4
Facilities:
4.1
Staff service:
4.7
Location:
4.3
Breakfast:
4.5
Guest Rating:
4.4
From 141 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
Michael
Mature Couple
Stayed: Jun '15
5
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"welcoming"
Very relaxing… Read more
"welcoming"
Very relaxing Read less
Likes:
Two things needed replacing and where done straight away.
Dislikes:
N/A
Response from The Blue Keys Hotel:
Thank you for your kind review
Guest Review for The Blue Keys Hotel, Southampton
Mike
Mature Couple
Stayed: Jun '15
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"A great place to stay especially before or after a cruise"
We really enjoyed the stay both before and after out cruise. It was such a wonderful atmosphere in a relaxing environment.… Read more
"A great place to stay especially before or after a cruise"
We really enjoyed the stay both before and after out cruise. It was such a wonderful atmosphere in a relaxing environment. Read less
Likes:
Nothing was too much trouble and all the staff worked hard to ensure our stay was a enjoyable as we could ever wish for.
Dislikes:
None
Response from The Blue Keys Hotel:
Thank you for your kind review
Guest Review for The Blue Keys Hotel, Southampton
Louise
Family with older Children
Stayed: Jun '15
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Friendly staff, great location and good value"
Arrival and check in was fast, efficient and speedy. Our room was very pleasant and the beds were super comfortable.
We weren't particularly hungry in the evening and were tired from travelling so o… Read more
"Friendly staff, great location and good value"
Arrival and check in was fast, efficient and speedy. Our room was very pleasant and the beds were super comfortable.
We weren't particularly hungry in the evening and were tired from travelling so opted to stay in and have a snack and drink at he bar. Lovely decor. Staff were so friendly and welcoming. Food was good.
Breakfast was great as was the service. Read less
Likes:
Friendliness and location.
Dislikes:
The toilet made a noise all night but this was such a minor thing.
Response from The Blue Keys Hotel:
Thank you for your review and we hope to see you again in the future.
Guest Review for The Blue Keys Hotel, Southampton
Bharath
Alone
Stayed: Jun '15
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
"Quite, clean and pleasent atmosphere"
-… Read more
"Quite, clean and pleasent atmosphere"
- Read less
Likes:
-
Dislikes:
-
Response from The Blue Keys Hotel:
Thank you for your kind review
Guest Review for The Blue Keys Hotel, Southampton
Robin
Mature Couple
Stayed: Jun '15
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
3
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
5
"Good Modest Hotel"
One nights B&B with an evening meal. Very welcoming, helpful and courteous staff. Facilities in room good.… Read more
"Good Modest Hotel"
One nights B&B with an evening meal. Very welcoming, helpful and courteous staff. Facilities in room good. Read less
Likes:
The very helpful member of staff who greeted us, provided all the information we required, served in the bar, waited on the table for dinner and breakfast and dealt with our problems effectively.
Dislikes:
None
Response from The Blue Keys Hotel:
Thank you for your review and I'd like to apologise again for the issue raised and thank you for bringing it to our attention.
Guest Review for The Blue Keys Hotel, Southampton
Gail
Mature Couple
Stayed: Jun '15
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
4
"Welcoming"
We had an enjoyable stay - staff were friendly, helpful and polite. Facilities were good.… Read more
"Welcoming"
We had an enjoyable stay - staff were friendly, helpful and polite. Facilities were good. Read less
Likes:
Friendly atmosphere
Dislikes:
No
Response from The Blue Keys Hotel:
Thank you for your review and we look forward to seeing you again one day in the future.
Guest Review for The Blue Keys Hotel, Southampton
W G Arthur
Mature Couple
Stayed: May '15
4
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
4
"Comfortable clean accomodation"
We only spent one night with breakfast. It was comfortable & clean & the breakfast was good.… Read more
"Comfortable clean accomodation"
We only spent one night with breakfast. It was comfortable & clean & the breakfast was good. Read less
Likes:
It was convenient for our visit to our son.
Dislikes:
No
Response from The Blue Keys Hotel:
Thank you for your review, we enjoyed having you stay with us.
Guest Review for The Blue Keys Hotel, Southampton
Stephanie
Young Couple
Stayed: May '15
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
4
"Late Arrival"
We showed up just in the nick of time. We were very late because of a huge ordeal with the bus. We knocked for a little while,but no one heard us. Luckily they were getting ready to leave for the nig… Read more
"Late Arrival"
We showed up just in the nick of time. We were very late because of a huge ordeal with the bus. We knocked for a little while,but no one heard us. Luckily they were getting ready to leave for the night so they let us in as they were leaving (they saw us to our room first of course). We were exhausted from our bus ordeal so we went to sleep right away. Read less
Likes:
The staff could not be friendlier and it is a cozy setting.
Dislikes:
There was a light that was not working and we were unable to get online.
Response from The Blue Keys Hotel:
Thank you for your review
Guest Review for The Blue Keys Hotel, Southampton
Marsha J
Alone
Stayed: May '15
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
3
Breakfast:
5
"Would Visit Again"
I had a one night layover before boarding the QM2 in Southampton. A homey alternative to the big box hotels, this is a 19th century building with modest rooms en suite, no luxury, but very friendly.… Read more
"Would Visit Again"
I had a one night layover before boarding the QM2 in Southampton. A homey alternative to the big box hotels, this is a 19th century building with modest rooms en suite, no luxury, but very friendly. Train station and ship terminal were a short taxi ride. Efficient, friendly staff called taxis and helped with questions--excellent level of service. Read less
Likes:
Owners are serious about good food. I had duck for dinner, unexpected in a boutique hotel menu. Good food and full bar. Homey lobby area to read or wait for taxis.
Dislikes:
The location is not within walking distance of much, but that wasn't a concern because I just wanted a clean, reasonably priced place over-night while waiting for the ship.
Response from The Blue Keys Hotel:
Thank you for your review.
Guest Review for The Blue Keys Hotel, Southampton
Graham
Group of Adults
Stayed: Apr '15
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
5
Facilities:
5
Staff service:
4
Location:
4
Breakfast:
5
"Good hotel for a short stay."
We wanted an overnight hotel before joining a cruise ship at Southampton dock.… Read more
"Good hotel for a short stay."
We wanted an overnight hotel before joining a cruise ship at Southampton dock. Read less
Likes:
We received a friendly welcome. There was free wifi in the room which was nice. The meals were excellent, especially the breakfast.
Dislikes:
There was little to do in the immediate neighbourhood and it was a fair walk to the town centre with hills to contend with.
Response from The Blue Keys Hotel:
Thank you for your review
Guest Review for The Blue Keys Hotel, Southampton
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
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