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The Blue Keys Hotel Southampton
Self Assessed 3 Stars Guest House
Townhouse hotel
Guest Rating: 4.5
See all 209 reviews
82 Northlands Road

Southampton, 

Hampshire, 


SO15 2LH,  England
Average Guest Rating for The Blue Keys Hotel, Southampton
Guest reviews for The Blue Keys Hotel, Southampton are provided by real guests who have actually stayed at the property.
Rooms:
4.2
Value:
4.5
Friendliness:
4.7
Cleanliness:
4.4
Facilities:
4.2
Staff service:
4.7
Location:
4.4
Breakfast:
4.5
Guest Rating:
4.5
From 209 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
Chris
Group of Adults
Stayed: Jun '16
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
5
"Very nice place to stay"
Fine for a family reunion… Read more
"Very nice place to stay"
Fine for a family reunion Read less
Likes:
Cozy well appointed with friendly staff
Dislikes:
Attic room bit hot and low ceiling.
Response from The Blue Keys Hotel:
Dear Mr Williams,

Thank you for your kind review. It was our pleasure to welcome you and your family, we are glad you enjoyed your stay. Please book direct on your next visit (02380 224517) and we will ensure you are allocated a first floor room!

Kindest regards, James
Guest Review for The Blue Keys Hotel, Southampton
Rodric
Mature Couple
Stayed: Jun '16
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
4
"Outstanding hotel for the price!"
My wife and I and my parents stayed here for 2 nights and received excellent service from the moment we walked through the door. Rooms were nice and comfortable, power shower bonus, very quiet and st… Read more
"Outstanding hotel for the price!"
My wife and I and my parents stayed here for 2 nights and received excellent service from the moment we walked through the door. Rooms were nice and comfortable, power shower bonus, very quiet and staff were very friendly and helpful. Only 15 minute walk into city too. Will be staying again. Read less
Likes:
Friendly atmosphere, quiet at nights which meant we had a good sleep and got on well with the staff especially Colin who served us well at breakfast.
Dislikes:
None
Response from The Blue Keys Hotel:
Thank you for your lovely review, we are pleased you enjoyed your stay and look forward to welcoming you again.
Guest Review for The Blue Keys Hotel, Southampton
Philip
Mature Couple
Stayed: Jun '16
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
4
"Ideal overnight accommodation following our theatre visit."
Comfortable room, friendly and very helpful staff and sociable fellow guests.… Read more
"Ideal overnight accommodation following our theatre visit."
Comfortable room, friendly and very helpful staff and sociable fellow guests. Read less
Likes:
Please see comments above.
Dislikes:
N/A
Response from The Blue Keys Hotel:
Thank you for your kind review and we look forward to serving you again one day.
Guest Review for The Blue Keys Hotel, Southampton
Robert
Mature Couple
Stayed: May '16
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
"very pleased"
One night stay prior to going on a cruise ship… Read more
"very pleased"
One night stay prior to going on a cruise ship Read less
Likes:
Staff was great, room very nice and clean
Dislikes:
None
Response from The Blue Keys Hotel:
Dear Mr Brady,

Thank you for your kind review. We are glad that you enjoyed your stay, and hope you had a pleasant cruise!

We look forward to welcoming you back to The Blue Keys.

Kind regards, James & The Team
Guest Review for The Blue Keys Hotel, Southampton
shirley
Mature Couple
Stayed: May '16
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"brilliant stay"
Very good hotel.Great for a nights stay before going on a cruise,the hotel is within walking distance of town center and not far from a park. we had evening meal there very good,also breakfast plenty… Read more
"brilliant stay"
Very good hotel.Great for a nights stay before going on a cruise,the hotel is within walking distance of town center and not far from a park. we had evening meal there very good,also breakfast plenty of choice,our room was a good size at the back so nice and quiet,kettle ect in room,nice to have brew when you arrive. Read less
Likes:
The staff were great,James and Kirsty were on duty when we arrived they made us feel very welcome. Colin arranged a taxi to the port for us, nothing was to much trouble, we will use the hotel again
Dislikes:
None
Response from The Blue Keys Hotel:
Thank you for your kind review, we are pleased you enjoyed your stay and we look forward to welcoming you back again soon.
Guest Review for The Blue Keys Hotel, Southampton
Ben
Alone
Stayed: May '16
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Great hotel!"
A really great hotel, normally I stay with one of the big chain hotels but I much preferred this hotel.… Read more
"Great hotel!"
A really great hotel, normally I stay with one of the big chain hotels but I much preferred this hotel. Read less
Likes:
Great service from all staff, really friendly from the moment I walked in till the moment I left. I just felt really welcomed.
Dislikes:
None
Response from The Blue Keys Hotel:
Thank you very much for your kind review Mr Hillier. We look forward to serving you again one day.
Guest Review for The Blue Keys Hotel, Southampton
Ralph
Mature Couple
Stayed: May '16
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Great host and accomadations"
Arrived in afternoon. Had an excellent dinner followed by a great breakfast in the morning.… Read more
"Great host and accomadations"
Arrived in afternoon. Had an excellent dinner followed by a great breakfast in the morning. Read less
Likes:
Everything. Gets our highest rating. We would stay here again.
Dislikes:
No
Response from The Blue Keys Hotel:
Dear Mr Jenkins,

Thank you for your kind review. I will be sure to pass your comments on to Becky!

We hope to welcome you back soon, James
Guest Review for The Blue Keys Hotel, Southampton
SUSAN
Mature Couple
Stayed: May '16
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Good value excellent breakfast ideal place before cruise"
A pleasant overnight stay before cruise. Hotel on the outskirts of town but a nice walk into Southampton. Hotel has its own parking which is great and the staff are friendly. The breakfast was excelle… Read more
"Good value excellent breakfast ideal place before cruise"
A pleasant overnight stay before cruise. Hotel on the outskirts of town but a nice walk into Southampton. Hotel has its own parking which is great and the staff are friendly. The breakfast was excellent Read less
Likes:
Handy location for cruise ports, excellent breakfast and friendly staff and good parking facilities
Dislikes:
Problem with toilet not flushing but was quickly fixed when mentioned to staff
Response from The Blue Keys Hotel:
Dear Guest,

Thank you for your kind review. We are glad you enjoyed your stay and hope to welcome you back in the future!


Kind regards, The Blue Keys Team
Guest Review for The Blue Keys Hotel, Southampton
Vivian
Mature Couple
Stayed: May '16
4
Would recommend to others.
Rooms:
3
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
4
"Really friendly small hotel - ideal for an overnight stay."
We needed an place to stay overnight whilst attending a friends birthday part locally. On arrival we asked for a taxi to take us to our venue and this was arranged very quickly. We were provided with… Read more
"Really friendly small hotel - ideal for an overnight stay."
We needed an place to stay overnight whilst attending a friends birthday part locally. On arrival we asked for a taxi to take us to our venue and this was arranged very quickly. We were provided with front door keys as we expected to be back quite late. Excellent service the next morning at breakfast. Not a very inspiring breakfast menu but all cooked quickly and well and served by the man in charge with a smile ! Read less
Likes:
A problem-free stay. Everything we needed was there and the friendliness/helpfulness of the staff was fantastic. This is a well run establishment and I would certainly stay here again.
Dislikes:
Although comfortable our room was very small. I booked it online and it would be helpful if the size was mentioned on the website - it was described as a double room but was actually very cramped.
Response from The Blue Keys Hotel:
Dear Guest,

Thank you for your kind review. We are glad you enjoyed your stay. Due to the age and design of the hotel, all our rooms are of different sizes and shapes, so putting sizes of the rooms on our website is problematic.

We hope to be able to welcome you back to The Blue Keys soon,

James
Guest Review for The Blue Keys Hotel, Southampton
Tiina
Mature Couple
Stayed: May '16
3
Would not recommend to others.
Rooms:
2
Value:
3
Friendliness:
4
Cleanliness:
4
Facilities:
3
Staff service:
4
Location:
3
Breakfast:
3
"."
.… Read more
"."
. Read less
Likes:
.
Dislikes:
.
Response from The Blue Keys Hotel:
Dear Guest,

Thank you for taking the time to leave a review of your stay. We are constantly trying to improve our offering to our guests, please feel free to contact us on thebluekeyshotel@gmail.com with any issues you had.

Kind regards, James @ Blue Keys
Guest Review for The Blue Keys Hotel, Southampton
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
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