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Royal Lodge Ross on Wye
AA 4 Stars Guest Accommodation
Apartment
Guest Rating: 4.2
See all 336 reviews
Symonds Yat East

Ross on Wye, 

Herefordshire, 


HR9 6JL,  United Kingdom
Average Guest Rating for Royal Lodge, Ross on Wye
Guest reviews for Royal Lodge, Ross on Wye are provided by real guests who have actually stayed at the property.
Rooms:
3.9
Value:
3.9
Friendliness:
4.6
Cleanliness:
4.2
Facilities:
3.7
Staff service:
4.4
Location:
4.8
Breakfast:
4.2
Guest Rating:
4.2
From 336 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
javed
Alone
Stayed: Sep '18
3
Would not recommend to others.
Rooms:
3
Value:
1
Friendliness:
3
Cleanliness:
3
Facilities:
2
Staff service:
2
Location:
3
"Won't be staying here again."
Having stayed in many 4 & 5 star hotels I am astounded that this is classed as 4 star. I normally stay at the Coldra Court also a 4 start & the 2 are leagues apart. Ended up eating at Saracens down th… Read more
"Won't be staying here again."
Having stayed in many 4 & 5 star hotels I am astounded that this is classed as 4 star. I normally stay at the Coldra Court also a 4 start & the 2 are leagues apart. Ended up eating at Saracens down the road & will stay & eat there in future - amazing/attentive staff there. Read less
Likes:
Location.
Dislikes:
Tatty hotel - design stuck in the 80's,pay for parking [build it into the room cost!],no heating,small towels like sandpaper, no phone in room,very poor customer service,expensive menu, unhappy staff.
Guest Review for Royal Lodge, Ross on Wye
Kate
Mature Couple
Stayed: Aug '18
5
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
4
Cleanliness:
3
Facilities:
5
Staff service:
4
Location:
5
Breakfast:
4
"Relaxing break"
Stayed for 2 nights as a short break,arrived late on the first night then spent the following day walking in this beautiful area.… Read more
"Relaxing break"
Stayed for 2 nights as a short break,arrived late on the first night then spent the following day walking in this beautiful area. Read less
Likes:
The room was beautiful and the ability to walk straight out onto the terrace was appreciated. We ate in the restaurant on the second night and enjoyed both the food and service.
Dislikes:
Sometimes it was a little difficult to find staff. Something indescribable stuck to back of bathroom door. Used make up pads behind chairs in room.
Guest Review for Royal Lodge, Ross on Wye
David
Mature Couple
Stayed: Aug '18
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Location excelent, well presented rooms, everything was perfect"
My wife and my self was very happy with the service and would definitely stay again.… Read more
"Location excelent, well presented rooms, everything was perfect"
My wife and my self was very happy with the service and would definitely stay again. Read less
Likes:
Location
Dislikes:
No
Guest Review for Royal Lodge, Ross on Wye
Paul
Young Couple
Stayed: Aug '18
3
Would not recommend to others.
Rooms:
2
Value:
3
Friendliness:
4
Cleanliness:
2
Facilities:
3
Staff service:
2
Location:
5
Breakfast:
4
"Great location, tired hotel"
Nice location but room facilities were poor and public areas were very tired and dirty. We even had a pile of animal excrement next to us inside while eating in the restaurant. Service was quite poor,… Read more
"Great location, tired hotel"
Nice location but room facilities were poor and public areas were very tired and dirty. We even had a pile of animal excrement next to us inside while eating in the restaurant. Service was quite poor, much to do with clear understaffing (receptionist absent a lot of time as taking orders, serving restaurant etc). Could be so much improved with some small changes to make full potential of fantastic location and building structure. Easy to see why lost an AA*. Read less
Likes:
Location, spacious room with nice view, good breakfast
Dislikes:
Awful bed, no stand up shower, no air con, poor service (understaffed), dirty public areas, overpriced restaurant for very average food
Guest Review for Royal Lodge, Ross on Wye
Neil
Mature Couple
Stayed: Aug '18
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
5
"Beautiful location...great hotel"
Relaxing… Read more
"Beautiful location...great hotel"
Relaxing Read less
Likes:
Location
Dislikes:
None
Guest Review for Royal Lodge, Ross on Wye
alun
Mature Couple
Stayed: Aug '18
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Two happy guests"
Calm, relaxing location. Stayed for one night, enjoyed the ambience of the River Wye from the hotel, both the room, gardens and restaurant. Had a delicious evening meal, good wine, slept well followed… Read more
"Two happy guests"
Calm, relaxing location. Stayed for one night, enjoyed the ambience of the River Wye from the hotel, both the room, gardens and restaurant. Had a delicious evening meal, good wine, slept well followed by a fine selection for breakfast. Nothing was too much trouble for the staff. Felt so at home at this hotel we will definitely return in the future. Read less
Likes:
See above
Dislikes:
Disappointing shower facilities in the room we had (Room 13)
Guest Review for Royal Lodge, Ross on Wye
Geoffrey
Mature Couple
Stayed: Jul '18
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Efficiently run hotel in a scenic environment"
Short break for a walking holiday… Read more
"Efficiently run hotel in a scenic environment"
Short break for a walking holiday Read less
Likes:
Good quality breakfast and dinner service. Enthusiastic and helpful staff. Hotel location good for exploring the loca area on foot or participating in other leisure activities.
Dislikes:
Insufficient water pressure for a good shower. This was in a top floor room. Hopefully the problem is less in lower floors. Bathroom hot water temperature only high enough in the morning.
Guest Review for Royal Lodge, Ross on Wye
MARY
Group of Adults
Stayed: Jul '18
2
Would not recommend to others.
Rooms:
2
Value:
1
Friendliness:
5
Cleanliness:
4
Facilities:
2
Staff service:
5
Location:
5
Breakfast:
3
"|One night stay in Royal Lodge Symmonds Yat"
Chose this Hotel because of the venue and because it had four stars. |However was not at all impressed with our stay and came away very disappointed.… Read more
"|One night stay in Royal Lodge Symmonds Yat"
Chose this Hotel because of the venue and because it had four stars. |However was not at all impressed with our stay and came away very disappointed. Read less
Likes:
The natural environment - beautiful scenery - second to none! Friendly staff
Dislikes:
There were many things which proved disappointing. No information in rooms, bathroom accessories inadequate, shower gel dispenser did not work and no alternative - very noisy
Guest Review for Royal Lodge, Ross on Wye
Ruth
Mature Couple
Stayed: Jul '18
4
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
4
"Relaxing and comfy"
We had a great overnight in the Oak Suite, the largest room in the Royal Lodge. The location was perfect for walks, we loved the room (especially watching the house martin nests!) and found the staff… Read more
"Relaxing and comfy"
We had a great overnight in the Oak Suite, the largest room in the Royal Lodge. The location was perfect for walks, we loved the room (especially watching the house martin nests!) and found the staff very friendly and helpful. We also had dinner there and it was delicious. Read less
Likes:
Peaceful, old-fashioned ambience
Dislikes:
None
Guest Review for Royal Lodge, Ross on Wye
Anne
Group of Adults
Stayed: Jul '18
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
4
Cleanliness:
3
Facilities:
4
Staff service:
3
Location:
5
Breakfast:
3
"Lovely location"
Hotel was a great place to stay when walking the River Wye.… Read more
"Lovely location"
Hotel was a great place to stay when walking the River Wye. Read less
Likes:
The hotel's location was unbeatable, right on the riverside.
Dislikes:
Some updating of carpeted required
Guest Review for Royal Lodge, Ross on Wye
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
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