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Royal Lodge Ross on Wye
AA 4 Stars Guest Accommodation
Apartment
Guest Rating: 4.2
See all 316 reviews
Symonds Yat East

Ross on Wye, 

Herefordshire, 


HR9 6JL,  United Kingdom
Average Guest Rating for Royal Lodge, Ross on Wye
Guest reviews for Royal Lodge, Ross on Wye are provided by real guests who have actually stayed at the property.
Rooms:
3.9
Value:
4.0
Friendliness:
4.6
Cleanliness:
4.2
Facilities:
3.7
Staff service:
4.4
Location:
4.8
Breakfast:
4.2
Guest Rating:
4.2
From 316 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
David
Mature Couple
Stayed: Oct '17
5
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
5
"excellent location"
enjoyable .nice dinner… Read more
"excellent location"
enjoyable .nice dinner Read less
Likes:
a very pleasent location
Dislikes:
None
Guest Review for Royal Lodge, Ross on Wye
Charlotte
Mature Couple
Stayed: Oct '17
4
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
3
"A lovely location with stunning views if a little dated in decor and attitude."
A quite few days away from it all.… Read more
"A lovely location with stunning views if a little dated in decor and attitude."
A quite few days away from it all. Read less
Likes:
Lovely location, clean, friendly staff. Reliable wi-fi
Dislikes:
Seemed a little dated in its decor and approach. Plastic flowers on the tables, lift music playing during evening meal, UHT milk in the rooms. Food, especially breakfast, a bit uninspired.
Guest Review for Royal Lodge, Ross on Wye
Paul
Alone
Stayed: Oct '17
1
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
1
Cleanliness:
2
Facilities:
2
Staff service:
1
Location:
3
Breakfast:
1
"Dreadful. The single worst experience I’ve ever had on a hotel."
Awful, antagonistic staff. Can’t deal with complaints. Simply take it personally and blame the guest.… Read more
"Dreadful. The single worst experience I’ve ever had on a hotel."
Awful, antagonistic staff. Can’t deal with complaints. Simply take it personally and blame the guest. Read less
Likes:
Nothing. I found a new (and far better) hotel for the second night.
Dislikes:
The one, older woman, member of staff was a disgrace to the hotelier trade. I don’t think Basil Fawlty still existed, but he does in female form at the Riyal Lodge.
Guest Review for Royal Lodge, Ross on Wye
Sian
Group of Adults
Stayed: Sep '17
3
Would recommend to others.
Rooms:
3
Value:
3
Friendliness:
4
Cleanliness:
3
Facilities:
2
Staff service:
3
Location:
5
Breakfast:
4
"great location, place needs a bit of a tidy up and bringing upto date"
we stayed for 2 days. had dinner on first night which was ok but didn't have wow factor. Breakfast was very nice other than noisy toast making machine.… Read more
"great location, place needs a bit of a tidy up and bringing upto date"
we stayed for 2 days. had dinner on first night which was ok but didn't have wow factor. Breakfast was very nice other than noisy toast making machine. Read less
Likes:
location and view great. staff very friendly. able to accommodate dog which was great. I would recommend but advise on the negatives as well
Dislikes:
place was a bit tatty and in need of modernising throughout. Wedding party prevented access to bar in evening on sat night but disco finished before we needed to go to sleep.
Guest Review for Royal Lodge, Ross on Wye
Louise
Young Couple
Stayed: Aug '17
3
Would recommend to others.
Rooms:
2
Value:
5
Friendliness:
3
Cleanliness:
2
Facilities:
2
Staff service:
3
Location:
5
Breakfast:
3
"not as good as before"
Stayed here once before and thoroughly enjoyed it, this time We didn't enjoy the visit as much. Our room wasn't as nice, it was large in itself but the bathroom was really tiny. The shower wasn't over… Read more
"not as good as before"
Stayed here once before and thoroughly enjoyed it, this time We didn't enjoy the visit as much. Our room wasn't as nice, it was large in itself but the bathroom was really tiny. The shower wasn't overly clean either. You could also hear everything above and next door. Not sure if this was just this room but we didn't experience this before. The breakfast on our last morning took ages to come, not sure why but we waited about 40 minutes. The other two morning's were absolutely fine. Read less
Likes:
The price and location.
Dislikes:
The cleanliness wasn't as good as before. Also, the benches in the garden need numbering. The poor waiting staff walk up and down calling orders for no reason, the service would vastly.
Guest Review for Royal Lodge, Ross on Wye
Brett
Group of Adults
Stayed: Aug '17
5
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Perfect base in friendly surroundngs"
The purpose of our stay was to take aged (90 and 86) parents back to a location where they share happy memories but are now too old to make the trip on their own. The location of the hotel was ideal f… Read more
"Perfect base in friendly surroundngs"
The purpose of our stay was to take aged (90 and 86) parents back to a location where they share happy memories but are now too old to make the trip on their own. The location of the hotel was ideal for them and the friendly staff made it a very enjoyable stay. It is difficult tampering with peoples fond memories as you could so easily sour the past rather than add something positive. The hotel experience was vital to a happy break and the Royal did not disappoint. Read less
Likes:
The staff. The Breakfast. The ease of Parking. The view from the Room.
Dislikes:
Not really
Guest Review for Royal Lodge, Ross on Wye
Rachael
Group of Adults
Stayed: Aug '17
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
5
"Enjoyable"
Meeting up with friends to catch up… Read more
"Enjoyable"
Meeting up with friends to catch up Read less
Likes:
Staff were very friendly and helpful
Dislikes:
Breakfast was brilliant
Guest Review for Royal Lodge, Ross on Wye
Barry
Mature Couple
Stayed: Jul '17
5
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
4
"Beautiful Birthday's Treat"
Sunday to Wednesday break for our birthdays. My 65 wife's 72.… Read more
"Beautiful Birthday's Treat"
Sunday to Wednesday break for our birthdays. My 65 wife's 72. Read less
Likes:
The staff could not have been more helpful, arranging flowers and champagne on my wifes birthday, plus a card and some chocolate for us both. Ungraded when we mentioned wifes problems with stairs.
Dislikes:
Lack of menu change.
Guest Review for Royal Lodge, Ross on Wye
Alan
Mature Couple
Stayed: May '17
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
5
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
4
"Great location"
This was for a long weekend to go walking in and around the Forest of Dean...… Read more
"Great location"
This was for a long weekend to go walking in and around the Forest of Dean... Read less
Likes:
The hotel was in a great location, rooms were nice and staff were very friendly
Dislikes:
Being brutally honest the evening meal was that great and in the end we spent most meal times at the Saracens Head Inn next door...
Guest Review for Royal Lodge, Ross on Wye
steve
Mature Couple
Stayed: May '17
3
Would recommend to others.
Rooms:
2
Value:
3
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
3
"overnight stay"
overnight stay with evening meal and a few drinks in the bar.… Read more
"overnight stay"
overnight stay with evening meal and a few drinks in the bar. Read less
Likes:
hotel set in scenic wye valley hotel staff very good drinks good although a little expensive
Dislikes:
room décor a little dated ,bath room very small.
wifes meal of greenliped mussels not to good may have upset her in the following days.
Guest Review for Royal Lodge, Ross on Wye
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