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Royal Lodge Ross on Wye
AA 4 Stars Guest Accommodation
Apartment
Guest Rating: 4.2
See all 312 reviews
Symonds Yat East

Ross on Wye, 

Herefordshire, 


HR9 6JL,  United Kingdom
Average Guest Rating for Royal Lodge, Ross on Wye
Guest reviews for Royal Lodge, Ross on Wye are provided by real guests who have actually stayed at the property.
Rooms:
3.9
Value:
4.0
Friendliness:
4.6
Cleanliness:
4.3
Facilities:
3.8
Staff service:
4.5
Location:
4.8
Breakfast:
4.2
Guest Rating:
4.2
From 312 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
Louise
Young Couple
Stayed: Aug '17
3
Would recommend to others.
Rooms:
2
Value:
5
Friendliness:
3
Cleanliness:
2
Facilities:
2
Staff service:
3
Location:
5
Breakfast:
3
"not as good as before"
Stayed here once before and thoroughly enjoyed it, this time We didn't enjoy the visit as much. Our room wasn't as nice, it was large in itself but the bathroom was really tiny. The shower wasn't over… Read more
"not as good as before"
Stayed here once before and thoroughly enjoyed it, this time We didn't enjoy the visit as much. Our room wasn't as nice, it was large in itself but the bathroom was really tiny. The shower wasn't overly clean either. You could also hear everything above and next door. Not sure if this was just this room but we didn't experience this before. The breakfast on our last morning took ages to come, not sure why but we waited about 40 minutes. The other two morning's were absolutely fine. Read less
Likes:
The price and location.
Dislikes:
The cleanliness wasn't as good as before. Also, the benches in the garden need numbering. The poor waiting staff walk up and down calling orders for no reason, the service would vastly.
Guest Review for Royal Lodge, Ross on Wye
Brett
Group of Adults
Stayed: Aug '17
5
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Perfect base in friendly surroundngs"
The purpose of our stay was to take aged (90 and 86) parents back to a location where they share happy memories but are now too old to make the trip on their own. The location of the hotel was ideal f… Read more
"Perfect base in friendly surroundngs"
The purpose of our stay was to take aged (90 and 86) parents back to a location where they share happy memories but are now too old to make the trip on their own. The location of the hotel was ideal for them and the friendly staff made it a very enjoyable stay. It is difficult tampering with peoples fond memories as you could so easily sour the past rather than add something positive. The hotel experience was vital to a happy break and the Royal did not disappoint. Read less
Likes:
The staff. The Breakfast. The ease of Parking. The view from the Room.
Dislikes:
Not really
Guest Review for Royal Lodge, Ross on Wye
Rachael
Group of Adults
Stayed: Aug '17
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
5
"Enjoyable"
Meeting up with friends to catch up… Read more
"Enjoyable"
Meeting up with friends to catch up Read less
Likes:
Staff were very friendly and helpful
Dislikes:
Breakfast was brilliant
Guest Review for Royal Lodge, Ross on Wye
Barry
Mature Couple
Stayed: Jul '17
5
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
4
"Beautiful Birthday's Treat"
Sunday to Wednesday break for our birthdays. My 65 wife's 72.… Read more
"Beautiful Birthday's Treat"
Sunday to Wednesday break for our birthdays. My 65 wife's 72. Read less
Likes:
The staff could not have been more helpful, arranging flowers and champagne on my wifes birthday, plus a card and some chocolate for us both. Ungraded when we mentioned wifes problems with stairs.
Dislikes:
Lack of menu change.
Guest Review for Royal Lodge, Ross on Wye
Alan
Mature Couple
Stayed: May '17
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
5
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
4
"Great location"
This was for a long weekend to go walking in and around the Forest of Dean...… Read more
"Great location"
This was for a long weekend to go walking in and around the Forest of Dean... Read less
Likes:
The hotel was in a great location, rooms were nice and staff were very friendly
Dislikes:
Being brutally honest the evening meal was that great and in the end we spent most meal times at the Saracens Head Inn next door...
Guest Review for Royal Lodge, Ross on Wye
steve
Mature Couple
Stayed: May '17
3
Would recommend to others.
Rooms:
2
Value:
3
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
3
"overnight stay"
overnight stay with evening meal and a few drinks in the bar.… Read more
"overnight stay"
overnight stay with evening meal and a few drinks in the bar. Read less
Likes:
hotel set in scenic wye valley hotel staff very good drinks good although a little expensive
Dislikes:
room décor a little dated ,bath room very small.
wifes meal of greenliped mussels not to good may have upset her in the following days.
Guest Review for Royal Lodge, Ross on Wye
Mark
Mature Couple
Stayed: May '17
4
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
4
Cleanliness:
3
Facilities:
1
Staff service:
5
Location:
4
Breakfast:
5
"The food was truly excellent"
This was our first stay in the area and have to say the location is very pretty. We are up for 3 nights over the bank holiday to do a spot of salmon fishing and the hotel has a very nice aspect over… Read more
"The food was truly excellent"
This was our first stay in the area and have to say the location is very pretty. We are up for 3 nights over the bank holiday to do a spot of salmon fishing and the hotel has a very nice aspect over the river Wye. Read less
Likes:
We were very pleasantly surprised by the excellent food. The staff were very friendly and the service was very good. The room was a good size and and clean.
Dislikes:
Lack of wifi throughout hotel-In 2017 for a 4 star AA hotel to not have wifi repeaters throughout is not acceptable. Lack of water pressure at the shower head. Communal area carpets very grubby.
Guest Review for Royal Lodge, Ross on Wye
Natalie
Mature Couple
Stayed: May '17
4
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
2
Cleanliness:
5
Facilities:
5
Staff service:
2
Location:
5
Breakfast:
5
"Lovely room and lovely stay"
We paid a little extra to stay in the Oakwood suite and it was well worth the money. Really nice breakfast also. The greeting at reception wasn't the warmest but other than that would definitely retur… Read more
"Lovely room and lovely stay"
We paid a little extra to stay in the Oakwood suite and it was well worth the money. Really nice breakfast also. The greeting at reception wasn't the warmest but other than that would definitely return again. Read less
Likes:
The room was amazing
Dislikes:
We were made to feel a bit like an inconvenience when we tried to check in an hour early and were sent away in a way which could have been a bit politer to us and other customers
Guest Review for Royal Lodge, Ross on Wye
leighton
Mature Couple
Stayed: Mar '17
2
Would not recommend to others.
Rooms:
2
Value:
2
Friendliness:
5
Cleanliness:
4
Facilities:
2
Staff service:
5
Location:
2
Breakfast:
1
"a bit old fashioned equipment"
Lofty… Read more
"a bit old fashioned equipment"
Lofty Read less
Likes:
The chimney pot view of river
Dislikes:
No shower
Guest Review for Royal Lodge, Ross on Wye
Rhian
Young Couple
Stayed: Feb '17
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
3
Staff service:
5
Location:
5
Breakfast:
5
"Relaxed overnight stay"
This was our third time to stay at The Royal Losge. The hotel and staff are great. We stayed in room 20 this time and although the room was lovel (as usual) and the bathroom lovely and clean, the show… Read more
"Relaxed overnight stay"
This was our third time to stay at The Royal Losge. The hotel and staff are great. We stayed in room 20 this time and although the room was lovel (as usual) and the bathroom lovely and clean, the shower was awful. Either boiling hot or freezing cold and no power what so ever. Didn't spoil our stay but definitely needs an upgrade. Read less
Likes:
Cosy relaxed stay
Dislikes:
As above, shiwer
Guest Review for Royal Lodge, Ross on Wye
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
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