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Bella Vita Hotel & Restaurant Hitchin
Self Assessed 4 Stars Hotel
Hotel
Guest Rating: 3.2
See all 36 reviews
9 Sun Street

Hitchin, 

Hertfordshire, 


SG5 1AE,  United Kingdom
Average Guest Rating for Bella Vita Hotel & Restaurant, Hitchin
Guest reviews for Bella Vita Hotel & Restaurant, Hitchin are provided by real guests who have actually stayed at the property.
Rooms:
3.4
Value:
3.4
Friendliness:
3.4
Cleanliness:
3.6
Facilities:
3.2
Staff service:
3.3
Location:
4.4
Breakfast:
3.8
Guest Rating:
3.2
From 36 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 Next
Alan
Mature Couple
Stayed: Nov '18
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
5
Facilities:
4
Staff service:
3
Location:
5
Breakfast:
4
"Friendly, small comfortable hotel with excellent location"
We always stay in this hotel when we visit Hitchin. Our last stay was in November for two nights. Price is very reasonable and includes breakfast. Room clean and comfortable.… Read more
"Friendly, small comfortable hotel with excellent location"
We always stay in this hotel when we visit Hitchin. Our last stay was in November for two nights. Price is very reasonable and includes breakfast. Room clean and comfortable. Read less
Likes:
The location is excellent: right in the town centre. Car parking is free at the rear of the hotel - a great bonus.
Dislikes:
A greater choice for breakfast would have been an improvement. Limited to an English breakfast, toast etc. No continental alternative.
Guest Review for Bella Vita Hotel & Restaurant, Hitchin
Kirsten
Mature Couple
Stayed: Nov '18
1
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
2
Cleanliness:
1
Facilities:
1
Staff service:
2
Location:
3
"Room had such potential, but also some fatal flaws."
We had treated ourselves to an overnight stay after a concert in the area, for what we thought was a plush four-poster room (website needs to not describe an executive suite next to a photo of four-po… Read more
"Room had such potential, but also some fatal flaws."
We had treated ourselves to an overnight stay after a concert in the area, for what we thought was a plush four-poster room (website needs to not describe an executive suite next to a photo of four-poster. The worst thing was the awful smoky smell that was ground into everything, bed included. No bathroom extractor fan, but a motion sensor light that came on and woke you up if you rolled over! (Needs a little shaving light and get rid of motion sensor on main light) Read less
Likes:
Great hairdryer!
Some nice touches, and a good new bathroom suite.
Dislikes:
- smoky smell
- lack of bathroom extractor
- tatty set of drawers
- room was freezing cold when we arrived
- over-priced room
Guest Review for Bella Vita Hotel & Restaurant, Hitchin
Ryoji
Young Couple
Stayed: Aug '18
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Fantastic experience!"
We stayed here to come to see a music event in Wrest Park, Silsoe.… Read more
"Fantastic experience!"
We stayed here to come to see a music event in Wrest Park, Silsoe. Read less
Likes:
Good room, big bath room, delicious food and fantastic owner!
Dislikes:
Nothing.
Guest Review for Bella Vita Hotel & Restaurant, Hitchin
Cheryl
Mature Couple
Stayed: Aug '18
1
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
1
Cleanliness:
1
Facilities:
1
Staff service:
1
Location:
1
Breakfast:
2
"Please do not book - You have been warned - Fraudster"
This hotel has taken 2 payments for the night - and the staff hang up when I try to call the number - screaming over the top of me - the matter is unsesolved and my bank will pursue this . Disgusting… Read more
"Please do not book - You have been warned - Fraudster"
This hotel has taken 2 payments for the night - and the staff hang up when I try to call the number - screaming over the top of me - the matter is unsesolved and my bank will pursue this . Disgusting service from staff - rude arrogant - filthy Ron - - layers of dust in wardrobe - on top
Of four poster bed - window sills filthy - and shower facilities minging - the establishment is a mosh mash or very very old tired dated smelly rooms - never have I been so insulted in my life with the staff Read less
Likes:
Nothing - they have fraudently taken 2 payments of 81 and this has been emailed across - proof from my bank - and they are ignoring it and hanging up the phone
Dislikes:
shut this place down - read all reviews on trip advisor - shocking - they ripped me off with takin 2 x 81 payments from me - they will be sorted for this
Guest Review for Bella Vita Hotel & Restaurant, Hitchin
William
Mature Couple
Stayed: Jun '18
3
Would recommend to others.
Rooms:
3
Value:
3
Friendliness:
3
Cleanliness:
3
Facilities:
3
Staff service:
3
Location:
3
"Cheap budget room, exactly what I expected."
Visiting family… Read more
"Cheap budget room, exactly what I expected."
Visiting family Read less
Likes:
It was ok. Curtains fell down in the room, burt quickly fixed by manager, so ok.
Dislikes:
None
Guest Review for Bella Vita Hotel & Restaurant, Hitchin
Kristian
Mature Couple
Stayed: Apr '18
2
Would not recommend to others.
Rooms:
2
Value:
1
Friendliness:
2
Cleanliness:
3
Facilities:
2
Staff service:
2
Location:
5
"Old and tired"
Booked for a long weekend in Hitchin. Looked a traditional if not a little old fashioned on the website but in a fantastic lcation. The reality was worse. The room access is via a narrow and steep st… Read more
"Old and tired"
Booked for a long weekend in Hitchin. Looked a traditional if not a little old fashioned on the website but in a fantastic lcation. The reality was worse. The room access is via a narrow and steep staircase, and the room and fittings were old and tired. The bathroom was poor, and the shower cabin had a big step which is totally unusable for anyone with any walking difficulties. We stayed one night, but booked an alternative hotel that evening and moved out next day. Read less
Likes:
Parking
Dislikes:
Everything
Guest Review for Bella Vita Hotel & Restaurant, Hitchin
Diane
Family with young Children
Stayed: Apr '18
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
3
Facilities:
3
Staff service:
4
Location:
3
Breakfast:
4
"Nice"
Ok… Read more
"Nice"
Ok Read less
Likes:
Nice bed,
good nights sleep , nice family room
Dislikes:
Bethroom needed to be checked , light bulb out , fan dirty , towel rail Not working and mirror light not working .
Lights needed dusting , headboard needs dusting .
Guest Review for Bella Vita Hotel & Restaurant, Hitchin
Maria
Mature Couple
Stayed: Mar '18
4
Would recommend to others.
Rooms:
3
Value:
5
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
4
"Good value for money"
1 night very comfortable… Read more
"Good value for money"
1 night very comfortable Read less
Likes:
Great location value for money great bathroom huge flat screen TV
Dislikes:
Chest of drawers a bit scruffy also carpet a bit tired and dated reception area untidy and messy and decor as we came in also dated
Guest Review for Bella Vita Hotel & Restaurant, Hitchin
David
Young Couple
Stayed: Mar '18
5
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
4
"Clean, comfortable, nicely decorated rooms"
Just an overnight stop-off; the hotel and room were great, very comfortable and nicely decorated rooms with lovely old style wooden furniture. A lovely breakfast to set us on our way the next day.… Read more
"Clean, comfortable, nicely decorated rooms"
Just an overnight stop-off; the hotel and room were great, very comfortable and nicely decorated rooms with lovely old style wooden furniture. A lovely breakfast to set us on our way the next day. Read less
Likes:
Clean, comfortable, quiet room. Good cooked breakfast.
Dislikes:
Not really, a minor complaint is that there was no screen or curtain for the shower (over the bath) so the bathroom floor ends up quite wet after using the shower.
Guest Review for Bella Vita Hotel & Restaurant, Hitchin
Paul
Mature Couple
Stayed: Mar '18
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
3
Cleanliness:
5
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
4
"Comfortable"
A simple overnighter in which we wanted somewhere clean and comfortable to get our heads down… Read more
"Comfortable"
A simple overnighter in which we wanted somewhere clean and comfortable to get our heads down Read less
Likes:
Clean bedroom and bathroom. Very comfortable bed. Powerful shower. Free parking. Close to town centre. Quiet, even though we overlooked main street
Dislikes:
Chap at check-in was a bit brusque.
Guest Review for Bella Vita Hotel & Restaurant, Hitchin
Page: 1 | 2 | 3 | 4 Next
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