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MacKenzies Highland Inn Aviemore
Self Assessed 3 Stars Guest House
Inn
Guest Rating: 3.1
See all 77 reviews
125 Grampian Road

Aviemore, 

Highland, 


PH22 1RL,  United Kingdom
Average Guest Rating for MacKenzies Highland Inn, Aviemore
Guest reviews for MacKenzies Highland Inn, Aviemore are provided by real guests who have actually stayed at the property.
Rooms:
2.6
Value:
3.4
Friendliness:
4.0
Cleanliness:
2.9
Facilities:
2.8
Staff service:
3.7
Location:
4.2
Breakfast:
3.9
Guest Rating:
3.1
From 77 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 Next
Sarah
Family with older Children
Stayed: May '16
1
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
1
Cleanliness:
1
Facilities:
1
Staff service:
1
Location:
3
Breakfast:
1
"Awful should have stayed in a bunkhouse."
Rooms very dated and dirty, beds lumpy with springs coming through.staff in morning so rude it was a skill to keep up that amount of rudeness. Most definitely will not be back.… Read more
"Awful should have stayed in a bunkhouse."
Rooms very dated and dirty, beds lumpy with springs coming through.staff in morning so rude it was a skill to keep up that amount of rudeness. Most definitely will not be back. Read less
Likes:
Nothing
Dislikes:
Everything worst place have ever stayed in.
Guest Review for MacKenzies Highland Inn, Aviemore
Jessica
Mature Couple
Stayed: Jan '16
1
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
1
Cleanliness:
1
Facilities:
1
Staff service:
1
Location:
4
Breakfast:
2
"Won't be back"
Bad… Read more
"Won't be back"
Bad Read less
Likes:
Nothing
Dislikes:
Not at all clean
Guest Review for MacKenzies Highland Inn, Aviemore
Jacqueline
Young Couple
Stayed: Nov '15
1
Would not recommend to others.
Rooms:
1
Value:
2
Friendliness:
1
Cleanliness:
1
Facilities:
2
Staff service:
1
Location:
4
Breakfast:
3
"Dissapointing"
The place was a reasonable price but that doesn't excuse the lack of basic cleanliness and appearance.
The room looked like it had been half finished. The dust was thick enough to write in and the ba… Read more
"Dissapointing"
The place was a reasonable price but that doesn't excuse the lack of basic cleanliness and appearance.
The room looked like it had been half finished. The dust was thick enough to write in and the bathroom needed a good clean. The toilet hasn't seen bleach for a long time. I also found the breakfast bowls were crusty!
I think its very disappointing that a a tourist could be given such an awful first impression of Scottish hospitality.The hoteliers should be ashamed . Read less
Likes:
I enjoyed the area.
Dislikes:
The shockingly bad room.
Guest Review for MacKenzies Highland Inn, Aviemore
Bernie
Mature Couple
Stayed: Nov '15
1
Would not recommend to others.
Rooms:
1
Value:
2
Friendliness:
4
Cleanliness:
1
Facilities:
1
Staff service:
3
Location:
5
Breakfast:
4
"Poor Choice at Aviemore"
Staff friendly and helpful, property require urgent upgrading or renovating. Room very small, ensuite tiny, with inadequate plumbing function and obviously unsatisfactory insulation within external wa… Read more
"Poor Choice at Aviemore"
Staff friendly and helpful, property require urgent upgrading or renovating. Room very small, ensuite tiny, with inadequate plumbing function and obviously unsatisfactory insulation within external walls, as the walls were sweating considerably due to low outside temps. Mould was present within both rooms. Read less
Likes:
Staff and meals and prompt attention and resolution to any problems.
Dislikes:
Rooms dark and oppressive, compounded by the dampness coming through external walls.
Guest Review for MacKenzies Highland Inn, Aviemore
John
Mature Couple
Stayed: Sep '15
4
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"A nice place to stay that could be a sensational place to stay with some minor improvements"
Short break… Read more
"A nice place to stay that could be a sensational place to stay with some minor improvements"
Short break Read less
Likes:
Staff friendliness and helpfulness, food and cost of everything which represented good value for money.
Dislikes:
Beds could do with an upgrade, even a mattress topper could sort out this as my partner felt that bed springs dug into her back. Rooms could also do with a slightly better paint-job too.
Guest Review for MacKenzies Highland Inn, Aviemore
Sheila
Group of Adults
Stayed: Aug '15
2
Would not recommend to others.
Rooms:
1
Value:
2
Friendliness:
4
Cleanliness:
1
Facilities:
2
Staff service:
2
Location:
5
Breakfast:
5
"Fantastic breakfast - hotel needs decorating"
Overnight stay en-route.… Read more
"Fantastic breakfast - hotel needs decorating"
Overnight stay en-route. Read less
Likes:
Really good breakfast, excellent location.
Dislikes:
Hotel in need of repair and cleaning. Thick layer of dust on kettle. Broken mirror on door. Breakfast waiter needed prompting for obvious things like tea and milk.
Guest Review for MacKenzies Highland Inn, Aviemore
Rafael
Family with older Children
Stayed: Aug '15
1
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
2
Cleanliness:
1
Facilities:
2
Staff service:
2
Location:
4
Breakfast:
4
"Luckily I was only one night."
One night in our travel around Scotland.
The worst, with difference… Read more
"Luckily I was only one night."
One night in our travel around Scotland.
The worst, with difference Read less
Likes:
Convenient location. No more.
Dislikes:
Among other things, absolutely indecent, very old and used mattresses. All night with the springs stuck in my back.
Lack of maintenance in the room very pronounced.
Only proper cleaning.
Guest Review for MacKenzies Highland Inn, Aviemore
Jonathan
Group of Adults
Stayed: Aug '15
2
Would not recommend to others.
Rooms:
1
Value:
3
Friendliness:
3
Cleanliness:
2
Facilities:
3
Staff service:
2
Location:
5
Breakfast:
4
"Poorly Decorated and Finished Rooms"
The bar was lovely and the staff were pleasant enough. The room was terrible with a destroyed looking bathroom, cracked bath panels, holes in the floor and just not very clean feeling. The room itself… Read more
"Poorly Decorated and Finished Rooms"
The bar was lovely and the staff were pleasant enough. The room was terrible with a destroyed looking bathroom, cracked bath panels, holes in the floor and just not very clean feeling. The room itself hadn;t been cleaned in any tricky areas with the previous guests rubbish left behind. The decor was awful. A toddler had obviously painted the room and plastic fixtures for that matter. The bed sheets looked like someone had danced on them with high heels. Ripped to buggery. Read less
Likes:
The bar was great. Live music and a great selection of beers and ales. 10/10 for the bar.
Dislikes:
The room was simply terrible. On arrival the bins hadn't been emptied, we had mouldy sandwiches left behind. There were no tea bags next to the kettle. When the room was cleaned the door wasnt locked.
Guest Review for MacKenzies Highland Inn, Aviemore
Stephen
With a colleague
Stayed: Aug '15
3
Would not recommend to others.
Rooms:
3
Value:
4
Friendliness:
2
Cleanliness:
4
Facilities:
4
Staff service:
2
Location:
5
Breakfast:
2
"Overall OK but terrible breakfast waiter"
I'm not sure if the young male breakfast waiter had a hangover or the poor lad has t do everything himself including the cooking but he was incredibly inattentive. We had to asked for everything at le… Read more
"Overall OK but terrible breakfast waiter"
I'm not sure if the young male breakfast waiter had a hangover or the poor lad has t do everything himself including the cooking but he was incredibly inattentive. We had to asked for everything at least twice - including cups for our tea. The rest of the breakfast diners agreed with me that the service was shocking almost to the point of rudeness.
He seemed a nice enough young lad but your hotel will suffer unless his attitude picks up.
& find a decorator that can paint in a straight line! Read less
Likes:
The cafetière and real coffee in the room was a great touch. You rarely see that in any hotel.
Dislikes:
The service at breakfast - and the mushrooms were rank.
Guest Review for MacKenzies Highland Inn, Aviemore
harry
Alone
Stayed: Jul '15
3
Would recommend to others.
Rooms:
3
Value:
3
Friendliness:
3
Cleanliness:
3
Facilities:
3
Staff service:
3
Location:
3
Breakfast:
4
"it is what it is a pub stay"
i did not eat lunch or supper but the breakfast was great… Read more
"it is what it is a pub stay"
i did not eat lunch or supper but the breakfast was great Read less
Likes:
all in all it was ok
Dislikes:
in the busier times it might be a bit nosie
Guest Review for MacKenzies Highland Inn, Aviemore
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 Next
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