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Self Assessed 4 Stars Hotel
Hotel
Guest Rating: 4
See all 11 reviews
Custom House Place

Greenock, 

Inverclyde, 


PA15 1EJ,  United Kingdom
Situated 2 minutes’ walk from the waterfront, Custom House Hotel offers free Wi-Fi and free on-site parking. The historic town of Greenock can be reached in a 5-minute walk and features the Custom House Museum and a variety of impressive Victorian buildings.
  • Bar
  • En-suite rooms
  • Free Wi-fi
  • Passenger lift available
  • Menu
  • Restaurant
  • Family friendly
  • Tea & coffee in rooms
  • Ground floor rooms
  • close to Town centre
Check Prices and Availability
Double-Standard-Ensuite with ShowerDouble-Standard-Ensuite with Shower
from£45.00
Double-Executive-Ensuite with ShowerDouble-Executive-Ensuite with Shower
from£65.00
Family-Executive-Ensuite with ShowerFamily-Executive-Ensuite with Shower
from£65.00
Single-Ensuite with ShowerSingle-Ensuite with Shower
from£45.00
No imageDouble-Ensuite with Shower-room 17
No imageTwin-Executive-Ensuite with Shower-Sea View
Guest Reviews
Guest reviews for The Custom House Hotel, Greenock are provided by real guests who have actually stayed at the property.
Rooms:
3.7
Value:
4.4
Friendliness:
4.7
Cleanliness:
4.2
Facilities:
3.4
Staff service:
4.3
Location:
4.4
Breakfast:
4.4
Guest Rating: 4
See all 11 reviews
William
Mature Couple
Stayed: Dec '16
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
4
Cleanliness:
5
Facilities:
3
Staff service:
4
Location
5
Breakfast:
4
"Lovely Hotel"
Second visit to the Bay Hotel, staff very welcoming, room was lovely, and spotlessly clean, very comfy bed and the Free wifi is a bonus. full English breakfast included in the price, and was served ve… Read more
"Lovely Hotel"
Second visit to the Bay Hotel, staff very welcoming, room was lovely, and spotlessly clean, very comfy bed and the Free wifi is a bonus. full English breakfast included in the price, and was served very quickly and was very tasty, so our stay at the Bay was all we expected. Read less
Likes:
Friendly staff, great value for money, and would certainly recommend this hotel.
Dislikes:
None
Guest Review for The Custom House Hotel, Greenock
ziyenzo
Group of Adults
Stayed: Nov '16
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
3
Staff service:
4
Location
4
Breakfast:
4
"Had a pleasant stay great breakfast and meals were delecious. Complement to the chef."
Welcomed beautifully, disabled equipment in rooms and beds need more done and in bathrooms nowhere to hold in terms of risk assessment and gluten diet wasn't there since we requested this in advance.… Read more
"Had a pleasant stay great breakfast and meals were delecious. Complement to the chef."
Welcomed beautifully, disabled equipment in rooms and beds need more done and in bathrooms nowhere to hold in terms of risk assessment and gluten diet wasn't there since we requested this in advance. Read less
Likes:
It's easy to locate, access transport and good for money.
Dislikes:
The room we were given wasn't suitable for us. Too small for three adults with wheelchair movement.
Guest Review for The Custom House Hotel, Greenock
Duncan
Mature Couple
Stayed: Jan '17
3
Would not recommend to others.
Rooms:
3
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
3
Staff service:
3
Location
4
Breakfast:
3
"Ok for a quick visit but room was cold - no heating."
Overnight visit to a funeral. Room was ok but when we asked about heating we were told they would provide an electric heater. It did not materialise. Dining room dated and needs a lick of paint.… Read more
"Ok for a quick visit but room was cold - no heating."
Overnight visit to a funeral. Room was ok but when we asked about heating we were told they would provide an electric heater. It did not materialise. Dining room dated and needs a lick of paint. Read less
Likes:
Convenient location
Dislikes:
Cold room
Guest Review for The Custom House Hotel, Greenock
More Information
4 Stars Self Assessed Hotel
Parking
On-site parking, Free parking
Types of Payment Accepted at The Custom House Hotel
Cash (Sterling), Credit card, Debit card
Payment Cards accepted at the property
American Express Master Card Maestro Visa Visa Electron Solo 
Check-in: 2:00 PM till 11:30 PM
Early check-in available on request.
Check-out: 11:00 AM
Late check-out available on request
Policies
Children Policy: No preference
Smoking Policy: No smoking
Cancellation Policy
Booking Terms and Conditions
Accessibility
Languages Spoken
English
Situated 2 minutes’ walk from the waterfront, Custom House Hotel offers free Wi-Fi and free on-site parking. The historic town of Greenock can be reached in a 5-minute walk and features the Custom House Museum and a variety of impressive Victorian buildings.

Each room at Custom House Hotel comes with a flatscreen TV, private bathroom and tea/coffee making facilities. Extras include a work desk and ironing facilities.

Guests can also enjoy evening meals in the on-site a la carte restaurant or a drink at the bar.

A variety of outdoor activities, cycling and hiking can be enjoyed within Clyde Muirshiel Regional Park, which is just under 2 miles away from the hotel.

Our elegant restaurant aims to provide a fine dining experience utilising highest quality food and wine. Our friendly staff will put you at your ease and ensure you have a relaxed and satisfying meal. The menu is revised regularly to ensure a contemporary feel to the dishes on offer.
Style of property
Comfortable, Contemporary/Modern, Homely, Stylish, Traditional
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