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Braunstone House Hotel Newport
Self Assessed 4 Stars Hotel
Hotel
Guest Rating: 3.7
See all 24 reviews
Lugley Street

Newport, 

Isle of Wight, 


PO30 5ET,  England
Average Guest Rating for Braunstone House Hotel, Newport
Guest reviews for Braunstone House Hotel, Newport are provided by real guests who have actually stayed at the property.
Rooms:
3.4
Value:
3.7
Friendliness:
4.6
Cleanliness:
3.8
Facilities:
3.4
Staff service:
4.4
Location:
4.2
Breakfast:
3.9
Guest Rating:
3.7
From 24 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 Next
Job
Alone
Stayed: Mar '14
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Value for money and good food."
Very good… Read more
"Value for money and good food."
Very good Read less
Likes:
Friendly staff
Dislikes:
None
Guest Review for Braunstone House Hotel, Newport
Rob
Alone
Stayed: Dec '13
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Pleasant"
Pleasant, friendly, good service.… Read more
"Pleasant"
Pleasant, friendly, good service. Read less
Likes:
Restaurant good with excellent service.
Dislikes:
None
Guest Review for Braunstone House Hotel, Newport
James
Alone
Stayed: Nov '13
3
Would recommend to others.
Rooms:
3
Value:
3
Friendliness:
5
Cleanliness:
4
Facilities:
2
Staff service:
4
Location:
5
Breakfast:
5
"The Wight place to stay"
Booked the hotel after a colleage stayed there. The room was nice though lacked some facilities such as a welcome pack, local town details, menu for the resturant, chair to sit on and Wi-Fi.

Lov… Read more
"The Wight place to stay"
Booked the hotel after a colleage stayed there. The room was nice though lacked some facilities such as a welcome pack, local town details, menu for the resturant, chair to sit on and Wi-Fi.

Lovely tudor (?) building though the room was singular glazed which meant you got a lot of noise from the road. the heating was also turned on very hi for some reason. Read less
Likes:
The decour, the resturant menu was also excellent.
Dislikes:
The noise from the road, lack of internet/Wi-Fi and the hot, oh so hot temperature in the room.
Guest Review for Braunstone House Hotel, Newport
Helen
Young Couple
Stayed: Aug '13
3
Would recommend to others.
Rooms:
2
Value:
2
Friendliness:
4
Cleanliness:
3
Facilities:
1
Staff service:
4
Location:
4
Breakfast:
3
"staff very nice helpful friendly"
we were staying in the hotel as my friend was getting married in the art centre. So the location was perfect.… Read more
"staff very nice helpful friendly"
we were staying in the hotel as my friend was getting married in the art centre. So the location was perfect. Read less
Likes:
I liked how close to town centre hotel was, the staff were helpful and friendly.
Dislikes:
The Shower. On turning on the shower i realised that it shoots out the end of the bath when it is turned on, making having a shower without causing a flood impossible.
Response from Braunstone House Hotel:
Helen

Thankyou for reviewing our Hotel, I appreciate all feed back good or bad and take your points on board.

Kind Regards

C Venables
Guest Review for Braunstone House Hotel, Newport
Norma
Alone
Stayed: Aug '13
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
4
"Quirky but good"
Room on side so no view but not important as working.Food in restaurant always good quality but sometimes a little slow .… Read more
"Quirky but good"
Room on side so no view but not important as working.Food in restaurant always good quality but sometimes a little slow . Read less
Likes:
Quirky place with character. Good location.
Dislikes:
No
Response from Braunstone House Hotel:
Thankyou for your review, We are pleased you had an enjoyable stay with us
Regards
C Venables
Guest Review for Braunstone House Hotel, Newport
Rob
Alone
Stayed: Jul '13
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
4
"Relaxing stay"
A couple of days on business… Read more
"Relaxing stay"
A couple of days on business Read less
Likes:
Pleasant, friendly hotel in a central location close to car parking (free from 6pm to 8am). The agreeable restaurant is a good find as the better restaurants in Newport are few and far between.
Dislikes:
None
Response from Braunstone House Hotel:
Rob

I will definately be adding fruit and yoghurt to the breakfast menu and possibly biscuits to the rooms!

Thanks for your comments

Charlotte Venables
Guest Review for Braunstone House Hotel, Newport
Rachel
Alone
Stayed: Jul '13
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
3
Breakfast:
3
"Friendly, small hotel but on busy road"
Evening meal was good quality with service quick and friendly. Bedroom very nice decor but lacking in detail (for example couldn't get the bedroom blinds to go up in the morning, dirty cushion and TV… Read more
"Friendly, small hotel but on busy road"
Evening meal was good quality with service quick and friendly. Bedroom very nice decor but lacking in detail (for example couldn't get the bedroom blinds to go up in the morning, dirty cushion and TV at an ackward angle to watch in bed). Breakfast was lovely and fresh, but no menu so when they asked you what you wanted you felt a bit awkward asking what was available. 3 tables in the breakfast room, so not busy, but took 1/2 hour to get my breakfast - but copious amounts of coffee available. Read less
Likes:
Small, friendly hotel that's a refreshing break from the chain hotels. Lovely garden for a summer visit
Dislikes:
I was in the 1st bedroom up the stairs, which meant I could hear the restaurant/bar till later in the evening. Also faced the street, so because it was so warm, the window had to open so was noisy.
Response from Braunstone House Hotel:
Rachel

Thankyou for your review

Charlotte Venables
Guest Review for Braunstone House Hotel, Newport
Igor
Group of Adults
Stayed: Jul '13
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
3
"Clean, convenient, friendly"
Only one night. Dinner in the restaurant.… Read more
"Clean, convenient, friendly"
Only one night. Dinner in the restaurant. Read less
Likes:
Very conveniently located. Staff couldn't have been nicer. Rooms were clean and building has a lovely character.
Dislikes:
None
Response from Braunstone House Hotel:
I will certainly look into your comments

Many thanks

Charlotte Venables
Guest Review for Braunstone House Hotel, Newport
MARIA
Young Couple
Stayed: Jun '13
1
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
3
Cleanliness:
1
Facilities:
2
Staff service:
3
Location:
4
Breakfast:
2
"Definately not a 4* Hotel"
the lady that served breakfast was lovely and the lady in the afternoon/evening behind the bar. The cleanliness of the hotel was shocking which left me with bites on my legs from I can only think of t… Read more
"Definately not a 4* Hotel"
the lady that served breakfast was lovely and the lady in the afternoon/evening behind the bar. The cleanliness of the hotel was shocking which left me with bites on my legs from I can only think of the disgusting carpet and bed bugs? Read less
Likes:
The best thing about our stay was the location.
Dislikes:
the room smelt, bathroom dirty, waste from the adjoining room would flush up the toilet so can only assume the same with the other room. dirty carpets, dirty crockey at breakfast, noisy... I can go on
Response from Braunstone House Hotel:
I am sorry you did not enjoy your stay with us over the festival week end.

The carpets can become a little dirty during the festival week end but I can assure you we have them cleaned regulary.

We certainly do not have bed bugs as I think we would have recieved a few more complaints maybe mozzzy bites from the festival evenings?

I am pleased the staff looked after you well

Regards

Charlotte
Guest Review for Braunstone House Hotel, Newport
Kevan
Alone
Stayed: Jun '13
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
5
Facilities:
4
Staff service:
4
Location:
3
Breakfast:
4
"Very nice hotel, spacious attractive rooms, very good restuarant"
Efficient, very welcome, nicely appointed hotel… Read more
"Very nice hotel, spacious attractive rooms, very good restuarant"
Efficient, very welcome, nicely appointed hotel Read less
Likes:
Rooms was spacious and very comfortable
Dislikes:
My room was fronting the main road and the traffic noise throughout the night was severe at times
Response from Braunstone House Hotel:
Thankyou very much for the review

Regards

Charlotte Venables
Guest Review for Braunstone House Hotel, Newport
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