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Croft Hotel Ashford
Self Assessed 3 Stars Guest House
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Guest Rating: 2.9
See all 78 reviews
Croft Hotel, Canterbury Rd, Kennington

Ashford, 

Kent, 


TN25 4DU,  England
Average Guest Rating for Croft Hotel, Ashford
Guest reviews for Croft Hotel, Ashford are provided by real guests who have actually stayed at the property.
Rooms:
2.8
Value:
3.2
Friendliness:
3.4
Cleanliness:
3.3
Facilities:
2.8
Staff service:
3.2
Location:
3.8
Breakfast:
2.9
Guest Rating:
2.9
From 78 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 Next
Richard
Mature Couple
Stayed: Jul '14
1
Would not recommend to others.
Rooms:
2
Value:
1
Friendliness:
1
Cleanliness:
1
Facilities:
1
Staff service:
2
Location:
4
"Disappointing. Would not stay here again."
The man at reception hardly looked at us at all on arrival. Only one bath towel for 2 people, sink dirty, damp on walls and ceiling, bath mat dirty, dusty floors in shower room which was very small. B… Read more
"Disappointing. Would not stay here again."
The man at reception hardly looked at us at all on arrival. Only one bath towel for 2 people, sink dirty, damp on walls and ceiling, bath mat dirty, dusty floors in shower room which was very small. Bed comfortable and clean. Read less
Likes:
Nothing
Dislikes:
None
Guest Review for Croft Hotel, Ashford
Ann
Mature Couple
Stayed: Jul '14
1
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
1
Cleanliness:
1
Facilities:
1
Staff service:
1
Location:
2
Breakfast:
1
"Never again."
We arrived on Friday a little early to check in but therewas absolutely no one around. The reception was locked so we sat in the deserted garden. Finally someone came and unlocked the reception so we… Read more
"Never again."
We arrived on Friday a little early to check in but therewas absolutely no one around. The reception was locked so we sat in the deserted garden. Finally someone came and unlocked the reception so we checked in. We were given our room key. We tried to get in but the door was jammed by a chair on the other side. Having manoevered it we entered. The room was poorly furnished with furniture that needed replacing at least if not updating! There was an unmade single bed woth a dirty stained cover. Read less
Likes:
Absolutely nothing. Having realised the double bed was so poor no support in the old mattress we made a hasty exit not trusting the cleanliness of anything. The old mugs for tea/coffee were filthy.
Dislikes:
Everything so we left and booked in to another proper hotel. How the Croft got 3 stars defeats us.
Guest Review for Croft Hotel, Ashford
stuart
Mature Couple
Stayed: Jun '14
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Friendly, good accomodation and excellent restaurant"
2 nights Friday/Saturday 20/21st June… Read more
"Friendly, good accomodation and excellent restaurant"
2 nights Friday/Saturday 20/21st June Read less
Likes:
Food, friendliness of staff. Was provided with a fan on request!
Dislikes:
None
Guest Review for Croft Hotel, Ashford
lesley
Alone
Stayed: Dec '13
1
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
1
Cleanliness:
1
Facilities:
1
Staff service:
1
Location:
1
Breakfast:
1
"dissapointed"
i booked a room for 7 nights when arrived was told be with you in 2 mins 35 mins later decided to go else where i found a member of staff told them i was not staying, as was not impressed with the ser… Read more
"dissapointed"
i booked a room for 7 nights when arrived was told be with you in 2 mins 35 mins later decided to go else where i found a member of staff told them i was not staying, as was not impressed with the service and also with the hotel and could refund my money and was told as i booked on line with yourselves i would have to get money back from you.i phoned you who said i had to get my money from hotel as of yet no refund so will have to seek legal advice Read less
Likes:
did not stay
Dislikes:
as above
Guest Review for Croft Hotel, Ashford
Roel
Young Couple
Stayed: Sep '13
4
Would recommend to others.
Rooms:
4
Value:
2
Friendliness:
3
Cleanliness:
3
Facilities:
4
Staff service:
3
Location:
2
"okay stay, good night of sleep"
Ok.… Read more
"okay stay, good night of sleep"
Ok. Read less
Likes:
Privacy.
Dislikes:
we had to wait for more than 1,5 hour till the owner showed up and let us check in
Guest Review for Croft Hotel, Ashford
jamie
Alone
Stayed: Aug '13
3
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
3
Cleanliness:
3
Facilities:
3
Staff service:
3
Location:
4
"Good location"
Stay was fair even though it had a couple of faults but overall it was ok… Read more
"Good location"
Stay was fair even though it had a couple of faults but overall it was ok Read less
Likes:
The character of the building
Dislikes:
None
Guest Review for Croft Hotel, Ashford
STUART
Alone
Stayed: Jul '13
2
Would recommend to others.
Rooms:
2
Value:
1
Friendliness:
2
Cleanliness:
2
Facilities:
2
Staff service:
1
Location:
3
Breakfast:
2
"Just alright."
It was all right, but it could be greatly improved. Wish that all b&b would put a power shower in. It only takes a pump to do all rooms.… Read more
"Just alright."
It was all right, but it could be greatly improved. Wish that all b&b would put a power shower in. It only takes a pump to do all rooms. Read less
Likes:
Car park was good.
Dislikes:
Hidden cost of breakfast not included in the online prize at time of booking.
Guest Review for Croft Hotel, Ashford
Linda
Alone
Stayed: Jul '13
4
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
4
Cleanliness:
5
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
4
"Peaceful"
2 night stay arrived friday evening 9pm and out again in the morning at 9am - not back in again until 9.30pm… Read more
"Peaceful"
2 night stay arrived friday evening 9pm and out again in the morning at 9am - not back in again until 9.30pm Read less
Likes:
Clean and friendly
Dislikes:
Not really - room could have done with little updating
Guest Review for Croft Hotel, Ashford
Peter
Mature Couple
Stayed: Apr '13
2
Would not recommend to others.
Rooms:
2
Value:
2
Friendliness:
4
Cleanliness:
2
Facilities:
2
Staff service:
2
Location:
5
"Unlucky! Bad room"
Uncomfortable… Read more
"Unlucky! Bad room"
Uncomfortable Read less
Likes:
Location
Dislikes:
Noisy neighbours, only one pillow each, no hair dryer, poor shower, could not find anyone to return keys to in the morning.
Guest Review for Croft Hotel, Ashford
Charles
Alone
Stayed: Apr '13
2
Would not recommend to others.
Rooms:
1
Value:
2
Friendliness:
2
Cleanliness:
2
Facilities:
2
Staff service:
1
Location:
4
Breakfast:
1
"Cheapish, not very chearful, short bed, 7.30 breakfast not available until 8am"
Cheapish, not very chearful, short bed, 7.30 breakfast not available until 8am as Manager only came onto the premisis at 7.35am. Facilities clean but very tired.

Need to go back next week & will go… Read more
"Cheapish, not very chearful, short bed, 7.30 breakfast not available until 8am"
Cheapish, not very chearful, short bed, 7.30 breakfast not available until 8am as Manager only came onto the premisis at 7.35am. Facilities clean but very tired.

Need to go back next week & will go somewhere else. Read less
Likes:
It was close to another pub / hotel which was much better and within walking distance
Dislikes:
None
Guest Review for Croft Hotel, Ashford
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