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Castle House Hotel Canterbury
AA 3 Stars Metro Hotel
Bed & breakfast
Guest Rating: 4.5
See all 395 reviews
28 Castle Street

Canterbury, 

Kent, 


CT1 2PT,  United Kingdom
Average Guest Rating for Castle House Hotel, Canterbury
Guest reviews for Castle House Hotel, Canterbury are provided by real guests who have actually stayed at the property.
Rooms:
4.4
Value:
4.3
Friendliness:
4.7
Cleanliness:
4.7
Facilities:
4.3
Staff service:
4.7
Location:
4.7
Breakfast:
4.3
Guest Rating:
4.5
From 395 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
Peter
Mature Couple
Stayed: Oct '17
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
4
"good"
good… Read more
"good"
good Read less
Likes:
all of it
Dislikes:
None
Guest Review for Castle House Hotel, Canterbury
Steven
Family with older Children
Stayed: Oct '17
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
4
"Comfortable, relaxing and convenient."
Always enjoy staying. very well organised.… Read more
"Comfortable, relaxing and convenient."
Always enjoy staying. very well organised. Read less
Likes:
Quiet, clean. Staff pleasant.
Dislikes:
None
Guest Review for Castle House Hotel, Canterbury
Kathleen
Mature Couple
Stayed: Oct '17
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
3
"Very nice"
My primary complaint is the condition of the bathroom linens. Both days we had floor mats that were significantly frayed and should not have been used. I also thought the breakfast was mediocre.… Read more
"Very nice"
My primary complaint is the condition of the bathroom linens. Both days we had floor mats that were significantly frayed and should not have been used. I also thought the breakfast was mediocre. Read less
Likes:
The room was comfortable. I appreciate bathrobes and it was easy walking to the train.
Dislikes:
No
Guest Review for Castle House Hotel, Canterbury
Stephan
Family with older Children
Stayed: Oct '17
3
Would recommend to others.
Rooms:
3
Value:
3
Friendliness:
4
Cleanliness:
4
Facilities:
3
Staff service:
4
Location:
4
Breakfast:
3
"Close to the Cathedral and Town Center - Rooms need refurbishment"
Location is close to main attracations and good variety of restaurants, but direclty located to a busy roundabout. Parking space availabe. Rooms are clean, but need refurbishment. Breakfast was okay w… Read more
"Close to the Cathedral and Town Center - Rooms need refurbishment"
Location is close to main attracations and good variety of restaurants, but direclty located to a busy roundabout. Parking space availabe. Rooms are clean, but need refurbishment. Breakfast was okay with a good range of different menus, but a terrible coffee. Read less
Likes:
Proximity to the cathedral and relaxed, friendly staff.
Dislikes:
None
Guest Review for Castle House Hotel, Canterbury
Joseph
Mature Couple
Stayed: Sep '17
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
4
"x"
x… Read more
"x"
x Read less
Likes:
x
Dislikes:
None
Guest Review for Castle House Hotel, Canterbury
Pam
Family with older Children
Stayed: Aug '17
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
4
Cleanliness:
5
Facilities:
5
Staff service:
4
Location:
5
Breakfast:
5
"Very well presented. Great accomodation"
We were exploring the universities… Read more
"Very well presented. Great accomodation"
We were exploring the universities Read less
Likes:
Great location
Dislikes:
No
Guest Review for Castle House Hotel, Canterbury
Daniel
Mature Couple
Stayed: Aug '17
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Well spent nights"
Visiting historical places.… Read more
"Well spent nights"
Visiting historical places. Read less
Likes:
Good location, clean premises, very friendly staff.
Dislikes:
None
Guest Review for Castle House Hotel, Canterbury
Henk
Family with older Children
Stayed: Aug '17
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
3
Staff service:
3
Location:
4
Breakfast:
3
"Great location"
Near Dover… Read more
"Great location"
Near Dover Read less
Likes:
Old and family hotel
Dislikes:
the bar
Guest Review for Castle House Hotel, Canterbury
Isabel
Family with older Children
Stayed: Aug '17
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
4
"Ideal location, friendly and helpful staff."
We stayed one night on a trip North.… Read more
"Ideal location, friendly and helpful staff."
We stayed one night on a trip North. Read less
Likes:
We've stayed here many times before, and everyone is always helpful and friendly.
Dislikes:
None
Guest Review for Castle House Hotel, Canterbury
Andrea
Family with older Children
Stayed: Jul '17
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Castle Hotel Saves The Day!"
This was one of two hotels booked to accommodate family attending our daughter's graduation. We were able to leave the car in the car park and go off for the day and night to attend all the festivitie… Read more
"Castle Hotel Saves The Day!"
This was one of two hotels booked to accommodate family attending our daughter's graduation. We were able to leave the car in the car park and go off for the day and night to attend all the festivities. We arrived back to the hotel soaked and the wonderful night manager provided warm towels, a pot of tea and called a taxi for two of our group. The walk into Canterbury is great- just a 5/10 minutes. I didn't have the breakfast but my husband did, and said it was good. Read less
Likes:
Personal attention
Decor of the bar area
Location
Dislikes:
No
Guest Review for Castle House Hotel, Canterbury
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
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