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Castle House Hotel Canterbury
AA 3 Stars Metro Hotel
Bed & breakfast
Guest Rating: 4.5
See all 415 reviews
28 Castle Street

Canterbury, 

Kent, 


CT1 2PT,  United Kingdom
Average Guest Rating for Castle House Hotel, Canterbury
Guest reviews for Castle House Hotel, Canterbury are provided by real guests who have actually stayed at the property.
Rooms:
4.4
Value:
4.3
Friendliness:
4.7
Cleanliness:
4.7
Facilities:
4.3
Staff service:
4.7
Location:
4.7
Breakfast:
4.4
Guest Rating:
4.5
From 415 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
Nigel
Mature Couple
Stayed: Apr '18
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
4
"A lovely mid week break"
Warm, convenient, quiet - with a proper car park.… Read more
"A lovely mid week break"
Warm, convenient, quiet - with a proper car park. Read less
Likes:
Lovely firmly matressed four poster bed
Dislikes:
None
Guest Review for Castle House Hotel, Canterbury
Julie
Family with older Children
Stayed: Apr '18
5
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
4
"Can’t fault this hotel"
Stayed for one night to see the city and visit the university.… Read more
"Can’t fault this hotel"
Stayed for one night to see the city and visit the university. Read less
Likes:
Room was spacious and clean. Staff were friendly and polite. The free parking at hotel was really useful and it was only a short walk in to the city centre.
Dislikes:
No.
Guest Review for Castle House Hotel, Canterbury
Mark
Mature Couple
Stayed: Mar '18
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
5
"A character hotel in a great location"
Very comfortable- bit noisy from the main road though… Read more
"A character hotel in a great location"
Very comfortable- bit noisy from the main road though Read less
Likes:
The location, and the great breakfasts
Dislikes:
No
Guest Review for Castle House Hotel, Canterbury
William
Mature Couple
Stayed: Mar '18
5
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Good value for money"
Excellent, central location, parking available at hot
Tel… Read more
"Good value for money"
Excellent, central location, parking available at hot
Tel Read less
Likes:
Enjoy Canterbury and surrounding area. Visit to Marlow theatre.
Dislikes:
No
Guest Review for Castle House Hotel, Canterbury
Louise
Mature Couple
Stayed: Mar '18
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Excellent"
we spent 3 nights here. It was so close to the sites, restaurants and shopping. Ideal. Despite being by a busy road, we weren’t disturbed by traffic noise. A lovely characterful hotel. Top marks!… Read more
"Excellent"
we spent 3 nights here. It was so close to the sites, restaurants and shopping. Ideal. Despite being by a busy road, we weren’t disturbed by traffic noise. A lovely characterful hotel. Top marks! Read less
Likes:
the staff are welcoming, we never had any problems with service, the room was kept tidy and stocks replenished. Breakfast was wonderful. If we ever return to Canterbury, this is this hotel we revisit.
Dislikes:
No, nothing.
Guest Review for Castle House Hotel, Canterbury
John
Mature Couple
Stayed: Mar '18
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Loved it would go again"
Very comfortable, great location, very friendly… Read more
"Loved it would go again"
Very comfortable, great location, very friendly Read less
Likes:
As above
Dislikes:
TV in room was not working properly made viewing difficult
Guest Review for Castle House Hotel, Canterbury
Helena
Mature Couple
Stayed: Mar '18
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
4
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Comfortable and convenient over-night stay in Canterbury."
Stayed one night only while visiting son living nearby. Have stayed in a few other B&B places in Canterbury but would choose Castle Hotel above these.… Read more
"Comfortable and convenient over-night stay in Canterbury."
Stayed one night only while visiting son living nearby. Have stayed in a few other B&B places in Canterbury but would choose Castle Hotel above these. Read less
Likes:
Within easy walking distance for visiting our son, sight-seeing and meeting for dinner at local restaurant.
on-site parking
Spacious room.
Excellent breakfast - buffet choice and cooked to order se
Dislikes:
Room rather warm for us & opening window would have meant street noise.
Guest Review for Castle House Hotel, Canterbury
Deb
Mature Couple
Stayed: Mar '18
4
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
4
Breakfast:
3
"Short midweek break"
Lovely midweek break to recharge after a particularly stressful few months.… Read more
"Short midweek break"
Lovely midweek break to recharge after a particularly stressful few months. Read less
Likes:
The room was lovely and it was in an annexe in the courtyard so quieter than in the main hotel
Dislikes:
I did specify I was vegan when I booked but nothing was done to accommodate that fact, as far as breakfast were concerned. I even had to supply my own milk.
Guest Review for Castle House Hotel, Canterbury
Abby
With a colleague
Stayed: Feb '18
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Would Stay Again"
Staff was friendly upon arrival. The smoke alarm battery was low and was beeping; however, staff came and fixed it immediately. Breakfast was great and en suit bathroom felt like a 4 star hotel. If I'… Read more
"Would Stay Again"
Staff was friendly upon arrival. The smoke alarm battery was low and was beeping; however, staff came and fixed it immediately. Breakfast was great and en suit bathroom felt like a 4 star hotel. If I'm in Canterbury again, I will stay here. Read less
Likes:
Friendliness, amenities, and room
Dislikes:
No.
Guest Review for Castle House Hotel, Canterbury
Harry
Mature Couple
Stayed: Feb '18
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
3
Cleanliness:
4
Facilities:
3
Staff service:
4
Location:
5
Breakfast:
4
"Perfect location near city centre"
We stayed for 5 nights here and if was just a short walk to the city centre. Nice breakfast and friendly staff.
Room was nice too.… Read more
"Perfect location near city centre"
We stayed for 5 nights here and if was just a short walk to the city centre. Nice breakfast and friendly staff.
Room was nice too. Read less
Likes:
The location.
Dislikes:
The bed is too small for the tall Dutch people.
Guest Review for Castle House Hotel, Canterbury
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