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Castle House Hotel Canterbury
AA 3 Stars Metro Hotel
Bed and Breakfast
Guest Rating: 4.5
See all 336 reviews
28 Castle Street

Canterbury, 

Kent, 


CT1 2PT,  England
Average Guest Rating for Castle House Hotel, Canterbury
Guest reviews for Castle House Hotel, Canterbury are provided by real guests who have actually stayed at the property.
Rooms:
4.4
Value:
4.3
Friendliness:
4.7
Cleanliness:
4.7
Facilities:
4.3
Staff service:
4.7
Location:
4.7
Breakfast:
4.3
Guest Rating:
4.5
From 336 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
Alexandra
Young Couple
Stayed: Sep '14
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
3
Facilities:
4
Staff service:
4
Location:
5
"Nice hotel for a short stay"
I was visiting family and spent most of my time out and about in Canterbury. The hotel was located fantastically for this, a quick walk to the centre of town. The room was comfortable and clean.… Read more
"Nice hotel for a short stay"
I was visiting family and spent most of my time out and about in Canterbury. The hotel was located fantastically for this, a quick walk to the centre of town. The room was comfortable and clean. Read less
Likes:
Location and staff.
Dislikes:
None
Guest Review for Castle House Hotel, Canterbury
Kenneth
Mature Couple
Stayed: Sep '14
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
5
"City centre break"
Two night stay to enable us to see the attractions of the centre of Canterbury. The location is only a 10 minutes walk to the main sites.… Read more
"City centre break"
Two night stay to enable us to see the attractions of the centre of Canterbury. The location is only a 10 minutes walk to the main sites. Read less
Likes:
Good location, parking on site, good room and breakfast.
All staff were helpful and easy to talk to

We stayed at the hotel last year for one night and this resulted in us booking again at this hot
Dislikes:
None
Guest Review for Castle House Hotel, Canterbury
David
Mature Couple
Stayed: Aug '14
4
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
4
"Great location, excellent service, downstairs rooms v hot"
Very good… Read more
"Great location, excellent service, downstairs rooms v hot"
Very good Read less
Likes:
Location and service
Dislikes:
Room 8 was pretty warm, even in September and despite the fan. Obviously, we understand why the windows don't open and AC would be a valuable addition here.
Guest Review for Castle House Hotel, Canterbury
Thomas
Alone
Stayed: Aug '14
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
4
"Outstanding Staff - Very Enjoyable Stay"
Selected Castle House from online occomodatation options. Very pleased with my choice - nice room, nice hotel, nice location, nice dining and excellent staff.… Read more
"Outstanding Staff - Very Enjoyable Stay"
Selected Castle House from online occomodatation options. Very pleased with my choice - nice room, nice hotel, nice location, nice dining and excellent staff. Read less
Likes:
The staff was exccellent
Dislikes:
The water pressure in the shower in room #1 was disappointing. Mentioned to desk and a plumber was called to check.
Guest Review for Castle House Hotel, Canterbury
VERNON
Young Couple
Stayed: Aug '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Excellet"
Perfect B&B, we wanted a central location between family in Maidstone and the beaches and Howletts, somewhere kid friendly and near eating places. The rooms were large and clean and surprisingly extr… Read more
"Excellet"
Perfect B&B, we wanted a central location between family in Maidstone and the beaches and Howletts, somewhere kid friendly and near eating places. The rooms were large and clean and surprisingly extremely well sound proofed from the very busy road outside. Read less
Likes:
The staff. The booking website we used double booked our rooms and you fixed it no problem, all were friendly and helpful and graciously put up with a very active 4 year old.
Dislikes:
Only minor issue was parking space for a large estate car, but thats it.
Guest Review for Castle House Hotel, Canterbury
Peter
Mature Couple
Stayed: Aug '14
4
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
3
"Good, clean, value for money"
As per title. Convenient for centre of Canterbury, free, secure car park a definite bonus.… Read more
"Good, clean, value for money"
As per title. Convenient for centre of Canterbury, free, secure car park a definite bonus. Read less
Likes:
Location. Clean hotel. Above average rooms.
Dislikes:
Nothing.
Guest Review for Castle House Hotel, Canterbury
Justin
Mature Couple
Stayed: Jul '14
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
4
"Overnight"
Short… Read more
"Overnight"
Short Read less
Likes:
We are always made feel very welcome
Dislikes:
None
Guest Review for Castle House Hotel, Canterbury
john
Mature Couple
Stayed: Jul '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"A Fabulous Short Break"
Visiting places of historical interest and for entertainment… Read more
"A Fabulous Short Break"
Visiting places of historical interest and for entertainment Read less
Likes:
The weather was gorgeous, people very friendly, guides informative and plenty of places at which to eat and drink. A compact city to visit, hotel conveniently placed, able to walk everywhere.
Dislikes:
One bar/restaurant over charged for drinks and were reluctant/took several minutes to recompense us.
Guest Review for Castle House Hotel, Canterbury
Fiona
Family with older Children
Stayed: Jul '14
4
Would recommend to others.
Rooms:
4
Value:
3
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
4
"Convenient and Presentable place to stay with family."
Overnight stay to visit family in Canterbury Centre. Family Room was clean and tidy and looked newly decorated. The Room was perfect for the four of us and had an en-suite shower room that served it… Read more
"Convenient and Presentable place to stay with family."
Overnight stay to visit family in Canterbury Centre. Family Room was clean and tidy and looked newly decorated. The Room was perfect for the four of us and had an en-suite shower room that served its purpose! The beds were comfortable and although there is no a/c they did provide a fan in the room. The staff were helpful and polite. Parking on-site is limited but they provided complimentary parking in the public car park along side the hotel. Read less
Likes:
The convenient location, free parking comfortable clean family room and a good breakfast.
Dislikes:
None
Guest Review for Castle House Hotel, Canterbury
andrea
Young Couple
Stayed: Jul '14
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
4
"nice hotel, great position."
Two days in Canterbury for a short break in UK. Great stay!!… Read more
"nice hotel, great position."
Two days in Canterbury for a short break in UK. Great stay!! Read less
Likes:
Quiet room, free car park, lovely room, good tea and coffee facilities. Very close to city centre and cathedral. Nice garden. Good breakfast.
Dislikes:
None
Guest Review for Castle House Hotel, Canterbury
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
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