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Castle House Hotel Canterbury
AA 3 Stars Metro Hotel
Bed and Breakfast
Guest Rating: 4.5
See all 340 reviews
28 Castle Street

Canterbury, 

Kent, 


CT1 2PT,  England
Average Guest Rating for Castle House Hotel, Canterbury
Guest reviews for Castle House Hotel, Canterbury are provided by real guests who have actually stayed at the property.
Rooms:
4.4
Value:
4.3
Friendliness:
4.7
Cleanliness:
4.7
Facilities:
4.3
Staff service:
4.7
Location:
4.7
Breakfast:
4.3
Guest Rating:
4.5
From 340 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
kathleen
Group of Adults
Stayed: Oct '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Lovely place great location"
Great location 5 - 10 mins from cathedral and town centre, rooms spacious and lovely shower, breakfast very good something for everyone. Would definitely stay here again and recommend to friends.… Read more
"Lovely place great location"
Great location 5 - 10 mins from cathedral and town centre, rooms spacious and lovely shower, breakfast very good something for everyone. Would definitely stay here again and recommend to friends. Read less
Likes:
Canterbury is a lovely town to visit lots to do - cathedral, river boat trip, town is lovely lots of places to eat and drink. Short train ride gets you to ramsgate, Margate, herne bay.
Dislikes:
Nothing enjoyed all of it.
Guest Review for Castle House Hotel, Canterbury
Diana
Alone
Stayed: Oct '14
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Charming"
Staff was excellent and friendly, the place is close to the center and in walking distance to cathedral. Love this place.… Read more
"Charming"
Staff was excellent and friendly, the place is close to the center and in walking distance to cathedral. Love this place. Read less
Likes:
The staff was exceptionally nice.
Dislikes:
None
Guest Review for Castle House Hotel, Canterbury
Marie Edith
Family with older Children
Stayed: Oct '14
4
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
5
"séjour très agréable. chambre petite mais cosy."
Accueil très chaleureux.… Read more
"séjour très agréable. chambre petite mais cosy."
Accueil très chaleureux. Read less
Likes:
Place with character. Staff very nice.
Dislikes:
Une amélioration peut être apporter au niveau de l'aération/ventilation de la chambre.
Guest Review for Castle House Hotel, Canterbury
Phyllis
Mature Couple
Stayed: Sep '14
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
3
Staff service:
5
Location:
5
Breakfast:
4
"Peaceful envionment and friendly staff. Bartender Marie was great."
Pleasant. Great location, can walk almost anywhere and Canterbury Cathedral was fantastic.… Read more
"Peaceful envionment and friendly staff. Bartender Marie was great."
Pleasant. Great location, can walk almost anywhere and Canterbury Cathedral was fantastic. Read less
Likes:
Everything...
Dislikes:
None
Guest Review for Castle House Hotel, Canterbury
Alexandra
Young Couple
Stayed: Sep '14
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
3
Facilities:
4
Staff service:
4
Location:
5
"Nice hotel for a short stay"
I was visiting family and spent most of my time out and about in Canterbury. The hotel was located fantastically for this, a quick walk to the centre of town. The room was comfortable and clean.… Read more
"Nice hotel for a short stay"
I was visiting family and spent most of my time out and about in Canterbury. The hotel was located fantastically for this, a quick walk to the centre of town. The room was comfortable and clean. Read less
Likes:
Location and staff.
Dislikes:
None
Guest Review for Castle House Hotel, Canterbury
Kenneth
Mature Couple
Stayed: Sep '14
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
5
"City centre break"
Two night stay to enable us to see the attractions of the centre of Canterbury. The location is only a 10 minutes walk to the main sites.… Read more
"City centre break"
Two night stay to enable us to see the attractions of the centre of Canterbury. The location is only a 10 minutes walk to the main sites. Read less
Likes:
Good location, parking on site, good room and breakfast.
All staff were helpful and easy to talk to

We stayed at the hotel last year for one night and this resulted in us booking again at this hot
Dislikes:
None
Guest Review for Castle House Hotel, Canterbury
David
Mature Couple
Stayed: Aug '14
4
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
4
"Great location, excellent service, downstairs rooms v hot"
Very good… Read more
"Great location, excellent service, downstairs rooms v hot"
Very good Read less
Likes:
Location and service
Dislikes:
Room 8 was pretty warm, even in September and despite the fan. Obviously, we understand why the windows don't open and AC would be a valuable addition here.
Guest Review for Castle House Hotel, Canterbury
Thomas
Alone
Stayed: Aug '14
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
4
"Outstanding Staff - Very Enjoyable Stay"
Selected Castle House from online occomodatation options. Very pleased with my choice - nice room, nice hotel, nice location, nice dining and excellent staff.… Read more
"Outstanding Staff - Very Enjoyable Stay"
Selected Castle House from online occomodatation options. Very pleased with my choice - nice room, nice hotel, nice location, nice dining and excellent staff. Read less
Likes:
The staff was exccellent
Dislikes:
The water pressure in the shower in room #1 was disappointing. Mentioned to desk and a plumber was called to check.
Guest Review for Castle House Hotel, Canterbury
VERNON
Young Couple
Stayed: Aug '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Excellet"
Perfect B&B, we wanted a central location between family in Maidstone and the beaches and Howletts, somewhere kid friendly and near eating places. The rooms were large and clean and surprisingly extr… Read more
"Excellet"
Perfect B&B, we wanted a central location between family in Maidstone and the beaches and Howletts, somewhere kid friendly and near eating places. The rooms were large and clean and surprisingly extremely well sound proofed from the very busy road outside. Read less
Likes:
The staff. The booking website we used double booked our rooms and you fixed it no problem, all were friendly and helpful and graciously put up with a very active 4 year old.
Dislikes:
Only minor issue was parking space for a large estate car, but thats it.
Guest Review for Castle House Hotel, Canterbury
Peter
Mature Couple
Stayed: Aug '14
4
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
3
"Good, clean, value for money"
As per title. Convenient for centre of Canterbury, free, secure car park a definite bonus.… Read more
"Good, clean, value for money"
As per title. Convenient for centre of Canterbury, free, secure car park a definite bonus. Read less
Likes:
Location. Clean hotel. Above average rooms.
Dislikes:
Nothing.
Guest Review for Castle House Hotel, Canterbury
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
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