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Castle House Hotel Canterbury
AA 3 Stars Metro Hotel
Bed and Breakfast
Guest Rating: 4.5
See all 356 reviews
28 Castle Street

Canterbury, 

Kent, 


CT1 2PT,  England
Average Guest Rating for Castle House Hotel, Canterbury
Guest reviews for Castle House Hotel, Canterbury are provided by real guests who have actually stayed at the property.
Rooms:
4.4
Value:
4.3
Friendliness:
4.7
Cleanliness:
4.7
Facilities:
4.3
Staff service:
4.7
Location:
4.7
Breakfast:
4.3
Guest Rating:
4.5
From 356 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
Richard
Mature Couple
Stayed: Jul '15
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
4
Location:
5
Breakfast:
4
"Very pleasant"
3 nights, hotel an excellent base for what we wanted to do.… Read more
"Very pleasant"
3 nights, hotel an excellent base for what we wanted to do. Read less
Likes:
Friendly and welcoming staff, nice room, parking available.
Dislikes:
Hand basin very slow to clear - needs unblocking?
Guest Review for Castle House Hotel, Canterbury
Kim
Family with older Children
Stayed: Jul '15
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Comfortable"
Very satisfied… Read more
"Comfortable"
Very satisfied Read less
Likes:
The room was very comfortable and clean.The staff helpful.
Dislikes:
None
Guest Review for Castle House Hotel, Canterbury
Judy
Mature Couple
Stayed: May '15
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
3
"Surprisingly quiet spacious hotel"
Overnight stay. Arrived late pm. Hotel very convenient for walking round Canterbury.… Read more
"Surprisingly quiet spacious hotel"
Overnight stay. Arrived late pm. Hotel very convenient for walking round Canterbury. Read less
Likes:
Large room and bathroom. Warm.
Quiet, considering hotel is on ring road.
Car park.
Easy access to hotel from ring road.
Dislikes:
Bed was too hard.
Some noise from people outside (in hotel car park I think) late at night.
Guest Review for Castle House Hotel, Canterbury
Benoît
Family with young Children
Stayed: Apr '15
5
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"very comfortable stay with young children"
The location of the hotel was very fine, so it was easy to walk to town centre and parks with young children.… Read more
"very comfortable stay with young children"
The location of the hotel was very fine, so it was easy to walk to town centre and parks with young children. Read less
Likes:
We liked the Cathedral, the shopping places, the parks and the small cruise on the boat
Dislikes:
None
Guest Review for Castle House Hotel, Canterbury
WILLIAM
Young Couple
Stayed: Apr '15
3
Would not recommend to others.
Rooms:
1
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
3
"Room 8 - To be Avoided"
Lovely Hotel, fantastic location, friendly and helpful staff. Stayed in Room 8 which is not fit for purpose as a bedroom, on the ground floor across from the main stair case and the breakfast room so… Read more
"Room 8 - To be Avoided"
Lovely Hotel, fantastic location, friendly and helpful staff. Stayed in Room 8 which is not fit for purpose as a bedroom, on the ground floor across from the main stair case and the breakfast room so lots of people passing by. Door to the outside car park against which the smoking area has been placed. Door behind one of the beds onto the corridor, further door into room 9. So noisy, not because people were being raucous just the location and numerous doors meant no soundproofing. Read less
Likes:
Good bed linens, towels, toiletries, friendly staff. Receptionist acknowledged there is a problem with room 8 & offered a discount & a 'nice' room upstairs if we came back.
Dislikes:
So noisy did not get a good nights sleep. Reception advised there have been problems with this room and that additional soundproofing has been added to the numerous doors but is ineffective.
Guest Review for Castle House Hotel, Canterbury
Jane
Mature Couple
Stayed: Mar '15
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
5
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
5
"Great location and good breakfasts"
Two night weekend away to enjoy what Canterbury had to offer.… Read more
"Great location and good breakfasts"
Two night weekend away to enjoy what Canterbury had to offer. Read less
Likes:
Good location. Easy walk into town centre.
Dislikes:
None
Guest Review for Castle House Hotel, Canterbury
DAVID
Mature Couple
Stayed: Mar '15
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"3 Star hotel with 5 Star treatment"
Excellent Hotel, location great as it is only a short walk into town which has a great selection of shops restaurants and historic buildings… Read more
"3 Star hotel with 5 Star treatment"
Excellent Hotel, location great as it is only a short walk into town which has a great selection of shops restaurants and historic buildings Read less
Likes:
Everything and will certainly book again in the future
Dislikes:
NONE
Guest Review for Castle House Hotel, Canterbury
Andrew
Mature Couple
Stayed: Mar '15
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
5
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
4
"Nice hotel with friendly staff"
My wife and I stayed here for a long weekend and it was very good. Easy to get to from the ring road and an easy walk into the city.… Read more
"Nice hotel with friendly staff"
My wife and I stayed here for a long weekend and it was very good. Easy to get to from the ring road and an easy walk into the city. Read less
Likes:
Location was great, wifi speed was very good and parking was fine.
Dislikes:
None
Guest Review for Castle House Hotel, Canterbury
John
Family with older Children
Stayed: Feb '15
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Very comfortable and pleasant stay"
Our daughter was attending an applicant day at Kent Uni on the Monday so we decided to use the weekend to look around Canterbury (having never visited before)… Read more
"Very comfortable and pleasant stay"
Our daughter was attending an applicant day at Kent Uni on the Monday so we decided to use the weekend to look around Canterbury (having never visited before) Read less
Likes:
Friendly staff, comfortable room and excellent breakfast. Good location within a short walk of the city centre.
Dislikes:
None
Guest Review for Castle House Hotel, Canterbury
Christine
Young Couple
Stayed: Feb '15
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
4
"Warm welcome, helpful and good value"
Nice, easy.… Read more
"Warm welcome, helpful and good value"
Nice, easy. Read less
Likes:
Friendly staff.
Dislikes:
Room was a little too hot. Also very warm during breakfast in the room.
Guest Review for Castle House Hotel, Canterbury
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
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