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Castle House Hotel Canterbury
AA 3 Stars Metro Hotel
Bed and Breakfast
Guest Rating: 4.5
See all 370 reviews
28 Castle Street

Canterbury, 

Kent, 


CT1 2PT,  United Kingdom
Average Guest Rating for Castle House Hotel, Canterbury
Guest reviews for Castle House Hotel, Canterbury are provided by real guests who have actually stayed at the property.
Rooms:
4.4
Value:
4.3
Friendliness:
4.7
Cleanliness:
4.7
Facilities:
4.3
Staff service:
4.7
Location:
4.7
Breakfast:
4.3
Guest Rating:
4.5
From 370 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
Geert
Family with older Children
Stayed: Nov '16
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"4th year in a row!"
We stayed here for the 4th consecutive time, for a short holiday in the UK.… Read more
"4th year in a row!"
We stayed here for the 4th consecutive time, for a short holiday in the UK. Read less
Likes:
Hotel is easy to reach, has a parking lot, and recently refurbished rooms. You're within walking distance of the centre of Canterbury
Dislikes:
None
Guest Review for Castle House Hotel, Canterbury
Ingrid
Family with older Children
Stayed: Oct '16
4
Would recommend to others.
Rooms:
4
Value:
2
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
4
"Nice hotel, little expansive only."
Visiting Canterbury for 2 days with my children (12/10yr). Hotel was a 5 minute walk from the cathedral. Perfect location.… Read more
"Nice hotel, little expansive only."
Visiting Canterbury for 2 days with my children (12/10yr). Hotel was a 5 minute walk from the cathedral. Perfect location. Read less
Likes:
Hotel rooms large, clean. Good bed, good (strong) shower. Breakfast good. Only you have to pay extra for warm breakfast like sausages, eggs, etc.
Dislikes:
Price is a little high....
Guest Review for Castle House Hotel, Canterbury
Nicki
Mature Couple
Stayed: Oct '16
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Fantastic hotel"
We stayed fir one night, it's a lovely hotel , perfect position to explore Canterbury,.
Staff were all Friendly and very welcoming, breakfast was fantastic with a good choice of items, we recommend t… Read more
"Fantastic hotel"
We stayed fir one night, it's a lovely hotel , perfect position to explore Canterbury,.
Staff were all Friendly and very welcoming, breakfast was fantastic with a good choice of items, we recommend the full English !
Was very nice of them to let us leave the car in their car park so we could go into Canterbury after we checked out.
Will definitely be back. Read less
Likes:
Everything
Dislikes:
No
Guest Review for Castle House Hotel, Canterbury
Maureen
With a colleague
Stayed: Sep '16
5
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
4
"A pleasant short break"
My friend and I spent a short break at this hotel and found it to be a pleasant experience. The rooms were comfortable and very clean. Although on a noisy road this did not trouble us unduly. Well loc… Read more
"A pleasant short break"
My friend and I spent a short break at this hotel and found it to be a pleasant experience. The rooms were comfortable and very clean. Although on a noisy road this did not trouble us unduly. Well located for the city centre. Read less
Likes:
The friendliness of the staff. The cleanliness and the proximity to the city and public transport.
Dislikes:
When checking out the phone rang, the staff member answered it & kept talking totally ignoring me. He put my card on the desk and didn't have the courtesy to look up or acknowledge that I was leaving.
Guest Review for Castle House Hotel, Canterbury
Roger
Group of Adults
Stayed: Sep '16
5
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
"Pleasant Stay"
We enjoyed our stay at the Castle House Hotel. I will book it again, if I come back to Canterbury.… Read more
"Pleasant Stay"
We enjoyed our stay at the Castle House Hotel. I will book it again, if I come back to Canterbury. Read less
Likes:
-
Dislikes:
None
Guest Review for Castle House Hotel, Canterbury
Charles
Mature Couple
Stayed: Jul '16
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"perfect"
Warm welcome. En-suit lovely. Excellent location for Canterbury city centre. Special thanks to lady in charge (Ellie?) for going out of her way to organise a normal coffee from the kitchen instead of… Read more
"perfect"
Warm welcome. En-suit lovely. Excellent location for Canterbury city centre. Special thanks to lady in charge (Ellie?) for going out of her way to organise a normal coffee from the kitchen instead of filtered which was on offer at breakfast. Breakfast was also very nice and plentiful. Will book again if ever in Canterbury. Read less
Likes:
Everything.
Dislikes:
None
Guest Review for Castle House Hotel, Canterbury
NICK
Mature Couple
Stayed: Jun '16
3
Would recommend to others.
Rooms:
3
Value:
2
Friendliness:
3
Cleanliness:
2
Facilities:
2
Staff service:
3
Location:
4
"No restaurant"
No on site restaurant they gave us a voucher for a recommended restaurant they use but it was closed… Read more
"No restaurant"
No on site restaurant they gave us a voucher for a recommended restaurant they use but it was closed Read less
Likes:
Location
Dislikes:
The shower
Guest Review for Castle House Hotel, Canterbury
Jayne
Group of Adults
Stayed: Jun '16
3
Would recommend to others.
Rooms:
4
Value:
3
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
1
"Ok but very noisy and poor breakfast"
Ok… Read more
"Ok but very noisy and poor breakfast"
Ok Read less
Likes:
The rooms were of a very good standard and nicely clean. Staff were friendly and helpful.
Dislikes:
I would recommend but with reservations
Guest Review for Castle House Hotel, Canterbury
JÜRGEN
Mature Couple
Stayed: May '16
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
5
Staff service:
4
Location:
5
Breakfast:
3
"Everthing was fine"
Comfortable and relaxing… Read more
"Everthing was fine"
Comfortable and relaxing Read less
Likes:
Everything
Dislikes:
None
Guest Review for Castle House Hotel, Canterbury
Louise
Mature Couple
Stayed: May '16
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Delightful hotel in historic building"
Friends had recommended that we stay at the Castle House Hotel and we find that we agree with their high opinion! The hotel was easy to find, in an excellent location (we parked the car and walked ev… Read more
"Delightful hotel in historic building"
Friends had recommended that we stay at the Castle House Hotel and we find that we agree with their high opinion! The hotel was easy to find, in an excellent location (we parked the car and walked everywhere) and the room was charming - and comfortable. Read less
Likes:
The front desk staff were really exceptional - very friendly and accommodated all our requests.
Dislikes:
None
Guest Review for Castle House Hotel, Canterbury
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
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