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Castle House Hotel Canterbury
AA 3 Stars Metro Hotel
Bed and Breakfast
Guest Rating: 4.5
See all 325 reviews
28 Castle Street

Canterbury, 

Kent, 


CT1 2PT,  England
Average Guest Rating for Castle House Hotel, Canterbury
Guest reviews for Castle House Hotel, Canterbury are provided by real guests who have actually stayed at the property.
Rooms:
4.4
Value:
4.2
Friendliness:
4.7
Cleanliness:
4.7
Facilities:
4.3
Staff service:
4.7
Location:
4.7
Breakfast:
4.3
Guest Rating:
4.5
From 325 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
Olenka
Group of Adults
Stayed: Jul '14
5
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
4
Location:
5
Breakfast:
5
"A wonderful hotel, 5/5 cannot say more"
We stayed in a Deluxe Double and a Twin room. The Deluxe double is exactly that, a deluxe! A wonderful four poster, large room with very nice bathroom. All additional touches of water, tea, coffee, ev… Read more
"A wonderful hotel, 5/5 cannot say more"
We stayed in a Deluxe Double and a Twin room. The Deluxe double is exactly that, a deluxe! A wonderful four poster, large room with very nice bathroom. All additional touches of water, tea, coffee, everything needed for an overnight stay including toothbrushes, shower gels, shampoo and bath salts were included. A lovely touch. The twin was equally fantastic. Read less
Likes:
Breakfast, especially the sausages were brilliant. Unfortunately I had to be up early on one morning so I missed out on a lush breakfast!
Dislikes:
None
Guest Review for Castle House Hotel, Canterbury
william
Mature Couple
Stayed: Jul '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
4
"Just Right"
The room was excellent. No noise from other guests or from outside sources. Staff very friendly and attentive, but not overly. Just right location to walk into the town, which is lovely..… Read more
"Just Right"
The room was excellent. No noise from other guests or from outside sources. Staff very friendly and attentive, but not overly. Just right location to walk into the town, which is lovely.. Read less
Likes:
Easy access to town.
Dislikes:
None
Guest Review for Castle House Hotel, Canterbury
Christopher
Alone
Stayed: Jul '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"A relaxing break in a comfortable place"
Clean room, friendly service and a great breakfast - I could not ask for more!… Read more
"A relaxing break in a comfortable place"
Clean room, friendly service and a great breakfast - I could not ask for more! Read less
Likes:
Such a pleasant atmosphere compared with "chain" hotels. Everything was aimed for comfort and convenience of the guests, which made it easy to relax.
Dislikes:
None
Guest Review for Castle House Hotel, Canterbury
David
Mature Couple
Stayed: Jul '14
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
5
"Great location and comfortable"
very pleasant… Read more
"Great location and comfortable"
very pleasant Read less
Likes:
great breakfast
Dislikes:
need to have air conditioning or more operable windows
Guest Review for Castle House Hotel, Canterbury
Ruth
Mature Couple
Stayed: Jun '14
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
4
"Comfortable bed, clean, quiet, great location and car parking"
Two night tourist break.… Read more
"Comfortable bed, clean, quiet, great location and car parking"
Two night tourist break. Read less
Likes:
Generous with tea coffee biscuits etc- did not use much but it was appreciated.
Dislikes:
Big big bed a bit close up against one wall
Guest Review for Castle House Hotel, Canterbury
Phil
Mature Couple
Stayed: May '14
3
Would not recommend to others.
Rooms:
3
Value:
2
Friendliness:
3
Cleanliness:
3
Facilities:
3
Staff service:
3
Location:
3
Breakfast:
4
"not quite up to expectations"
Hotel interior much in need of upgrading. Very tired and not as the web site would suggest. Staff friendly if a little overbearing at times.… Read more
"not quite up to expectations"
Hotel interior much in need of upgrading. Very tired and not as the web site would suggest. Staff friendly if a little overbearing at times. Read less
Likes:
Excellent breakfast. Quiet and easy to get a good nights sleep.
Dislikes:
Décor in need of renovation
Guest Review for Castle House Hotel, Canterbury
Rosemary
Family with young Children
Stayed: May '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Excellent place to stay"
Well what a gem of a place in Canterbury. Close to all the amenities. Staff and accomodation were excellent.Freshly cooked breakfasts, nothing was too much trouble. Madde to feel very welcome. Wil… Read more
"Excellent place to stay"
Well what a gem of a place in Canterbury. Close to all the amenities. Staff and accomodation were excellent.Freshly cooked breakfasts, nothing was too much trouble. Madde to feel very welcome. Will definitely being staying there again. Read less
Likes:
Very friendly staff, accomodation lovely.
Dislikes:
None
Guest Review for Castle House Hotel, Canterbury
Jan
Mature Couple
Stayed: May '14
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
5
"Lovely room, close to town centre."
Our room was lovely, clean with a large wardrobe and ensuite. Staff very helpful and friendly. Breakfast was gorgeous!… Read more
"Lovely room, close to town centre."
Our room was lovely, clean with a large wardrobe and ensuite. Staff very helpful and friendly. Breakfast was gorgeous! Read less
Likes:
Hotel not too far from town and breakfast was delicious.
Dislikes:
Our room was right next to the main road but the room was double glazed and it wasn't really a problem.
Guest Review for Castle House Hotel, Canterbury
Nicola
Young Couple
Stayed: May '14
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
3
"Comfortable"
I have stayed at Castle House Hotel before and remembered what a pleasant and comfortable stay I had so thought I'd book a return stay with my husband and see the sights of Canterbury. Before arriving… Read more
"Comfortable"
I have stayed at Castle House Hotel before and remembered what a pleasant and comfortable stay I had so thought I'd book a return stay with my husband and see the sights of Canterbury. Before arriving I had communicated with the hotel via email asking a couple of questions and they would respond to my emails promptly and politely. Upon arrival the service when checking in was friendly and helpful, same as when checking out. Read less
Likes:
The bedroom was clean and big, the ensuite was spacious with fresh towels and dressing gowns provided too which was an added bonus! The complimentary shampoo, conditioner, etc... was lovely.
Dislikes:
The breakfast room felt fairly cramped but, despite the hotel clearly being busy we were not kept too long waiting for our breakfast.
Guest Review for Castle House Hotel, Canterbury
Karl
Mature Couple
Stayed: May '14
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
4
"good place for visiting city"
comfourtable… Read more
"good place for visiting city"
comfourtable Read less
Likes:
parking place
Dislikes:
None
Guest Review for Castle House Hotel, Canterbury
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
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