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Pilgrims Hotel Canterbury
Self Assessed 3 Stars Hotel
Hotel
Guest Rating: 4.4
See all 38 reviews
18 The Friars

Canterbury, 

Kent, 


CT1 2AS,  United Kingdom
Average Guest Rating for Pilgrims Hotel, Canterbury
Guest reviews for Pilgrims Hotel, Canterbury are provided by real guests who have actually stayed at the property.
Rooms:
4.1
Value:
4.2
Friendliness:
4.8
Cleanliness:
4.7
Facilities:
4.3
Staff service:
4.7
Location:
4.8
Breakfast:
4.6
Guest Rating:
4.4
From 38 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 Next
Penny
Group of Adults
Stayed: Jan '18
3
Would not recommend to others.
Rooms:
2
Value:
3
Friendliness:
5
Cleanliness:
2
Facilities:
3
Staff service:
4
Location:
5
Breakfast:
5
"Well located, friendly hotel with small rooms, erratic hot water& masticating toilets."
We stayed in rooms 1 and 5 having paid a little more for larger double rooms. Room 5 was very small and room 1 only slightly larger. Room 5 had not been vacuumed very thoroughly before we arrived an… Read more
"Well located, friendly hotel with small rooms, erratic hot water& masticating toilets."
We stayed in rooms 1 and 5 having paid a little more for larger double rooms. Room 5 was very small and room 1 only slightly larger. Room 5 had not been vacuumed very thoroughly before we arrived and had a broken stool at the dressing table. There was also no secondary glazing in the window of this room so outside noise was a problem at night. The hot water tap produced hot and cold water in bursts making showering an interesting experience.
The masticating toilet were noisy . Read less
Likes:
Friendly, helpful staff, great location, good breakfasts, warm bedrooms.
Dislikes:
Small bedrooms, masticating toilets, unvacuumed carpets.
Guest Review for Pilgrims Hotel, Canterbury
wayne
Alone
Stayed: Nov '17
4
Would recommend to others.
Rooms:
3
Value:
3
Friendliness:
5
Cleanliness:
5
Facilities:
3
Staff service:
5
Location:
5
Breakfast:
5
"Canterbury is a pleasant place"
ok… Read more
"Canterbury is a pleasant place"
ok Read less
Likes:
I like coming to Canterbury
Dislikes:
yes ask for a room with a view looking over the Marlowe Theatre,didnt get a room with that view,have stayed at this hotel for the last 6 years.
Guest Review for Pilgrims Hotel, Canterbury
Anne
Group of Adults
Stayed: Nov '17
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Another delightful stay at the pilgrim hotel, Canterbury"
When we can, we always choose the pilgrim hotel for our stay. The building itself is full of character and has recently been extended to include a lovely restaurant and the best toilets in Canterbury!… Read more
"Another delightful stay at the pilgrim hotel, Canterbury"
When we can, we always choose the pilgrim hotel for our stay. The building itself is full of character and has recently been extended to include a lovely restaurant and the best toilets in Canterbury! The position is central and perfect for shopping and sightseeing. The breakfasts and meals are delicious. All the staff are welcoming and friendly but I have to make a special mention of Karen, and send her a big thank you, who showed my friend great kindness when she was ill during our stay. Read less
Likes:
This box will not allow me to write more than a couple of sentences for some reason. The box above has also limited my review. Frustrating when I had so many positive things to say!
Dislikes:
None
Guest Review for Pilgrims Hotel, Canterbury
Gary
Mature Couple
Stayed: Nov '17
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Very nice hotel"
We spent two nights at the hotel and enjoyed it very much. The staff was friendly and helpful and the complimentary breakfast was a nice feature.… Read more
"Very nice hotel"
We spent two nights at the hotel and enjoyed it very much. The staff was friendly and helpful and the complimentary breakfast was a nice feature. Read less
Likes:
It was convenient, since the Marlowe Theater is right across the street and the location within the old town was perfect.
Dislikes:
Not really.
Guest Review for Pilgrims Hotel, Canterbury
Barbara
Group of Adults
Stayed: Oct '17
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Great central location, comfort, food and service."
We were a group of 10. The staff were very accomodating, allowing us to eat together every day.… Read more
"Great central location, comfort, food and service."
We were a group of 10. The staff were very accomodating, allowing us to eat together every day. Read less
Likes:
Being so central and having good facilities in the room.
Dislikes:
We had a small double room which was just a little too small, but still comfy with good bathroom facilities.
Guest Review for Pilgrims Hotel, Canterbury
Thibault
Mature Couple
Stayed: Sep '17
4
Would recommend to others.
Rooms:
4
Value:
2
Friendliness:
4
Cleanliness:
3
Facilities:
4
Staff service:
3
Location:
5
Breakfast:
5
"Nice hotel in an old historical building and a very plaisant english town"
We spent a weekend in Canterbury to visit the town and the neighborhood. It was widely too short but very pleasant, we think about coming again.… Read more
"Nice hotel in an old historical building and a very plaisant english town"
We spent a weekend in Canterbury to visit the town and the neighborhood. It was widely too short but very pleasant, we think about coming again. Read less
Likes:
Location of the hotel, traditional old building, great choice for breakfast
Dislikes:
bathroom : very difficult to get tepid water, it was either very hot or cold.
Guest Review for Pilgrims Hotel, Canterbury
Matthias
Family with young Children
Stayed: Aug '17
4
Would recommend to others.
Rooms:
4
Value:
3
Friendliness:
4
Cleanliness:
5
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
4
"Nice hotel in perfect location"
Stayed three nights in Nr 3 with two little kids. Rooms were really charming. Breakfast in the cafe was excellent.… Read more
"Nice hotel in perfect location"
Stayed three nights in Nr 3 with two little kids. Rooms were really charming. Breakfast in the cafe was excellent. Read less
Likes:
Location, the room, the service...
Dislikes:
You really have to do something with your shower in No3, you cant let people use that anymore: either no waterpressure at all or boiling water to come out. That is really urgent!
Guest Review for Pilgrims Hotel, Canterbury
Lisa
Mature Couple
Stayed: Aug '17
3
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Let Down By Dems Brasserie Pre Theatre Meal........."
Couldn't Fault Hotel or Staff in Hotel But Pre Theatre Meal In Dems Brassiere what can I say apart from Don't Bother unless You want to be ill or eat something that looks like it's been cooked by a Ki… Read more
"Let Down By Dems Brasserie Pre Theatre Meal........."
Couldn't Fault Hotel or Staff in Hotel But Pre Theatre Meal In Dems Brassiere what can I say apart from Don't Bother unless You want to be ill or eat something that looks like it's been cooked by a Kid,we both had the Beef Main Course My Friend was being Sick During the Night and I felt sick and had Upset Stomach and as this was the only thing we had Eaten or Drunk that was the same it could only have been this..... Read less
Likes:
Great if your going across to Theatre Just find somewhere else to eat......
Dislikes:
Dems Brasserie Pre Theatre Meal,One Word Awful!!!!!!
Guest Review for Pilgrims Hotel, Canterbury
Kristine
Mature Couple
Stayed: Jun '17
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"We thoroughly enjoyed our stay!"
We had a short visit to Canterbury… Read more
"We thoroughly enjoyed our stay!"
We had a short visit to Canterbury Read less
Likes:
We especially liked the central location and friendliness of staff. Parking was inconvenient.
Dislikes:
None
Guest Review for Pilgrims Hotel, Canterbury
Anita
Mature Couple
Stayed: May '17
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
5
"N/a"
N/a… Read more
"N/a"
N/a Read less
Likes:
Wonderful location in beautiful city. Breakfast of highest standard.
Dislikes:
N/a
Guest Review for Pilgrims Hotel, Canterbury
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