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Pilgrims Hotel Canterbury
Self Assessed 3 Stars Hotel
Hotel
Guest Rating: 4.4
See all 51 reviews
18 The Friars

Canterbury, 

Kent, 


CT1 2AS,  United Kingdom
Average Guest Rating for Pilgrims Hotel, Canterbury
Guest reviews for Pilgrims Hotel, Canterbury are provided by real guests who have actually stayed at the property.
Rooms:
4.1
Value:
4.3
Friendliness:
4.8
Cleanliness:
4.5
Facilities:
4.3
Staff service:
4.7
Location:
4.8
Breakfast:
4.3
Guest Rating:
4.4
From 51 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 Next
Peter
Family with older Children
Stayed: Aug '18
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
3
Staff service:
3
Location:
4
Breakfast:
3
"-"
-… Read more
"-"
- Read less
Likes:
=
Dislikes:
=
Guest Review for Pilgrims Hotel, Canterbury
MARINA
Group of Adults
Stayed: Aug '18
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
2
"costy hotel, the breakfast was better 3 years ago"
There was a lot of noice from some machine (I think airco) outside our room (day and night)… Read more
"costy hotel, the breakfast was better 3 years ago"
There was a lot of noice from some machine (I think airco) outside our room (day and night) Read less
Likes:
the location and the friendiness
Dislikes:
the noice outside
Guest Review for Pilgrims Hotel, Canterbury
Mauro
Mature Couple
Stayed: Jul '18
3
Would not recommend to others.
Rooms:
3
Value:
3
Friendliness:
4
Cleanliness:
1
Facilities:
2
Staff service:
3
Location:
5
Breakfast:
5
"Godo location"
Average… Read more
"Godo location"
Average Read less
Likes:
Location
Dislikes:
Cleanliness
Guest Review for Pilgrims Hotel, Canterbury
Kirsten
With a colleague
Stayed: May '18
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
3
"A very nice weekend in a very nice place."
Relaxing.… Read more
"A very nice weekend in a very nice place."
Relaxing. Read less
Likes:
The town, the hotel and the people.
Dislikes:
I was a bit disapointed in the breakfast. I stayed last summer and then it was of higher quality. I ordered the vegetarian, and was told every morning that they lacked this or that. Not good enough.
Guest Review for Pilgrims Hotel, Canterbury
Richard
Mature Couple
Stayed: Apr '18
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
4
"Excellent value for money"
Short and sweet… Read more
"Excellent value for money"
Short and sweet Read less
Likes:
Little extras like tea and coffee, water and dressing gowns
Dislikes:
The toilet was incredibly cramped. Better to have just a shower, no bath and more room
Guest Review for Pilgrims Hotel, Canterbury
Alison
Alone
Stayed: Mar '18
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
2
"The staff made my stay gerat!"
I stayed for four nights and would have loved to stay longer. It would been helpful if I had realised beforehand that the parking was a way away but it wouldn't have changed anything.… Read more
"The staff made my stay gerat!"
I stayed for four nights and would have loved to stay longer. It would been helpful if I had realised beforehand that the parking was a way away but it wouldn't have changed anything. Read less
Likes:
The good service from the staff who were alweays around and always helpful. (I eblieve you are family-owned? nI asked. That helps the atmosphere I guess.)
Dislikes:
The breakfast was quite limited in the sense of no fresh fruit salad, no plain yoghurt, etc.
Guest Review for Pilgrims Hotel, Canterbury
Alysce
Family with older Children
Stayed: Mar '18
4
Would not recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
3
"A Bit of History"
My daughter and I stayed the weekend. The hotel is so convenient for shopping and she enjoyed that very much.… Read more
"A Bit of History"
My daughter and I stayed the weekend. The hotel is so convenient for shopping and she enjoyed that very much. Read less
Likes:
The room was comfortable and staff were kind.
Dislikes:
I did not enjoy the steep stairway.
Guest Review for Pilgrims Hotel, Canterbury
Lorna
Group of Adults
Stayed: Mar '18
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Great service, great food, great location"
Overnight break to see show at the Marlowe.… Read more
"Great service, great food, great location"
Overnight break to see show at the Marlowe. Read less
Likes:
Almost everything!
Dislikes:
Water from shower too hot.
Guest Review for Pilgrims Hotel, Canterbury
Charlotte
Family with young Children
Stayed: Feb '18
4
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
1
"Improve breakfast - it contrasts with the rest!"
Great, except breakfast… Read more
"Improve breakfast - it contrasts with the rest!"
Great, except breakfast Read less
Likes:
The room, the facilities, friendly staff
Dislikes:
The only thing we did not appreciate was the breakfast: very oily full English breakfast, frozen croissant (instead of fresh), commercial juices (instead of freshly squeezed), commercial cereals...
Guest Review for Pilgrims Hotel, Canterbury
Rob
Alone
Stayed: Feb '18
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
"Helpful friendly staff"
Stayed for a few days while visiting friends in Canterbury. Unfortunately I was really ill - Landlady looked after me, and gave me paracetamol and several bottles of water without prompting (or charg… Read more
"Helpful friendly staff"
Stayed for a few days while visiting friends in Canterbury. Unfortunately I was really ill - Landlady looked after me, and gave me paracetamol and several bottles of water without prompting (or charging). She was very kind and friendly to me, which cheered me up massively. Hotel itself was lovely, clean and very well situated - I will look to stay there again. Read less
Likes:
helpfulness and friendliness of staff.
Dislikes:
None
Guest Review for Pilgrims Hotel, Canterbury
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