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Dunkerleys Hotel Deal
AA 3 Stars Hotel
Hotel
Guest Rating: 4.1
See all 290 reviews
19 Beach Street

Deal, 

Kent, 


CT14 7AH,  United Kingdom
Average Guest Rating for Dunkerleys Hotel, Deal
Guest reviews for Dunkerleys Hotel, Deal are provided by real guests who have actually stayed at the property.
Rooms:
4.1
Value:
3.9
Friendliness:
4.6
Cleanliness:
4.3
Facilities:
4.0
Staff service:
4.5
Location:
4.6
Breakfast:
4.2
Guest Rating:
4.1
From 290 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
Rita
Group of Adults
Stayed: Jun '17
3
Would not recommend to others.
Rooms:
5
Value:
3
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
2
Location:
5
Breakfast:
1
"Very disapointing"
Room nice, location great,receptionist was very nice but breakfast was a shambles and put a dampener on our stay… Read more
"Very disapointing"
Room nice, location great,receptionist was very nice but breakfast was a shambles and put a dampener on our stay Read less
Likes:
The room and location
Dislikes:
Bowl wet and greasy had to ask staff for dry cloth,staff appear unable to cope never got toast,no milk jug had to get my milk myself by putting it in a glass on the table for our table
Guest Review for Dunkerleys Hotel, Deal
Ann
Group of Adults
Stayed: Jun '17
2
Would not recommend to others.
Rooms:
3
Value:
2
Friendliness:
2
Cleanliness:
3
Facilities:
3
Staff service:
2
Location:
4
Breakfast:
1
"Shambolic breakfast"
Had to go through where people were having their meals to get to and from our rooms,not really appropriate for those that were dining. Breakfast well, two young girls expected to serve and clear up af… Read more
"Shambolic breakfast"
Had to go through where people were having their meals to get to and from our rooms,not really appropriate for those that were dining. Breakfast well, two young girls expected to serve and clear up after a large number of guest. Has to ask for toast but didn't get any butter, my Husband never got his toast! Ran out of tea pots and extremely long wait to be served in the first instance. Can honestly say it was rather shambolic and when the food did eventually arrive it was nt that hot! Read less
Likes:
The location
Dislikes:
As above
Guest Review for Dunkerleys Hotel, Deal
Chris
Mature Couple
Stayed: Jun '17
5
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
4
"Very friendly staff and very accomodating"
We stayed for one night as we were attending a wedding in Deal. We let the hotel know prior to staying that we were attending a wedding that started at 12.30 so we would be there early. They were very… Read more
"Very friendly staff and very accomodating"
We stayed for one night as we were attending a wedding in Deal. We let the hotel know prior to staying that we were attending a wedding that started at 12.30 so we would be there early. They were very accommodating and allowed us in to the room at 11am. They had not had chance to clean it yet as someone had stayed there the previous day but that was not a problem as we were just concerned about getting in to our wedding attire and dumping the bags. Read less
Likes:
Deal is a great place in the sum. We had a great room view of the sea. Very accommodating. Breakfast was good
Dislikes:
Quite a bit of late night noise. We could hear music playing from a nearby club .
Guest Review for Dunkerleys Hotel, Deal
Gary
Mature Couple
Stayed: Jun '17
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Short June stay in Deal"
Wanted a short 2 night stay in Deal to celebrate our wedding anniversary, booked the first night through a hotel search site but nothing appealing for the second night. Having stayed at Dunkeleys befo… Read more
"Short June stay in Deal"
Wanted a short 2 night stay in Deal to celebrate our wedding anniversary, booked the first night through a hotel search site but nothing appealing for the second night. Having stayed at Dunkeleys before I them remembered the hotel didn't use that particular search site so I booked direct with the hotel , if I had realised early I would have booked both nights there. Will remember next time we return. Read less
Likes:
Hotel in a lovely location across the road from the beach. Very comfortable room and friendly staff , ate in the bar both nights and the food was excellent, if we had wanted 2 or 3 courses we could ha
Dislikes:
None
Guest Review for Dunkerleys Hotel, Deal
Teresa
Mature Couple
Stayed: Jun '17
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
5
"Lovely accommodation with very helpful and friendly staff, Breakfast excelent"
Our stay was made enjoyable by the staff as nothing was too much trouble… Read more
"Lovely accommodation with very helpful and friendly staff, Breakfast excelent"
Our stay was made enjoyable by the staff as nothing was too much trouble Read less
Likes:
Staff were welcoming, plate and friendly and very helpful
Dislikes:
no
Guest Review for Dunkerleys Hotel, Deal
Ronald
Mature Couple
Stayed: May '17
4
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
3
Staff service:
5
Location:
5
Breakfast:
5
"Nothing to say"
Nothing to say… Read more
"Nothing to say"
Nothing to say Read less
Likes:
Nothing to say
Dislikes:
Nothing to say
Guest Review for Dunkerleys Hotel, Deal
Elaine
Mature Couple
Stayed: May '17
1
Would not recommend to others.
Rooms:
2
Value:
1
Friendliness:
1
Cleanliness:
4
Facilities:
1
Staff service:
1
Location:
4
Breakfast:
2
"Not value for money it needs a refurbishment"
We were disappointed with this stay I ve sent a separate message to the hotel the bathroom sink had a crack in it the bathroom door didn't close the iron didn't work and the coffee served at breakfast… Read more
"Not value for money it needs a refurbishment"
We were disappointed with this stay I ve sent a separate message to the hotel the bathroom sink had a crack in it the bathroom door didn't close the iron didn't work and the coffee served at breakfast was cold and only replaced when I challenge the waitress no apology very poor service Read less
Likes:
Not much we paid too much for this room and service
Dislikes:
Was on
Response from Dunkerleys Hotel:
I would like to thank you for your feedback as we strive to improve on our standards at all times. I am disappointing you did not have an enjoyable stay with us here and I will be writing to you in person regarding these matters. On reading your feedback, the door as now be fixed and the sink is being currently replaced.
Guest Review for Dunkerleys Hotel, Deal
Gerry
Mature Couple
Stayed: May '17
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
5
"A delightful stay at Dunkerley's in Deal"
We arrived on Friday evening in time for dinner and stayed until midday on Sunday. We had breakfast and dinner at the hotel and visited gardens in Sandwich and the Turner Contemporary gallery at Marga… Read more
"A delightful stay at Dunkerley's in Deal"
We arrived on Friday evening in time for dinner and stayed until midday on Sunday. We had breakfast and dinner at the hotel and visited gardens in Sandwich and the Turner Contemporary gallery at Margate during the day. Read less
Likes:
Dunkerley's was perfect for our weekend break. Relaxed and comfortable with friendly, helpful and professional staff. The hotel retains its original Victorian character and charm.
Dislikes:
None
Guest Review for Dunkerleys Hotel, Deal
Ian
Young Couple
Stayed: Apr '17
5
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
4
"Great location, friendly"
Overnight stay in the centre of deal. Staff very friendly, rooms good, our only criticism would be the flat screen tv was not viewable from the bed. Breakfast was excellent… Read more
"Great location, friendly"
Overnight stay in the centre of deal. Staff very friendly, rooms good, our only criticism would be the flat screen tv was not viewable from the bed. Breakfast was excellent Read less
Likes:
Location and friendly staff
Dislikes:
None
Guest Review for Dunkerleys Hotel, Deal
Victoria
Mature Couple
Stayed: Apr '17
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Lovely experience"
We loved staying at Dunkerleys and will be back again in the summer.… Read more
"Lovely experience"
We loved staying at Dunkerleys and will be back again in the summer. Read less
Likes:
The location, friendliness and food.
Dislikes:
No
Guest Review for Dunkerleys Hotel, Deal
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