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Royal Norfolk Hotel Folkestone
Self Assessed 3 Stars Hotel
Travel accommodation
Guest Rating: 4.4
See all 28 reviews
7 Sandgate High St

Folkestone, 

Kent, 


CT20 3BD,  England
Average Guest Rating for Royal Norfolk Hotel, Folkestone
Guest reviews for Royal Norfolk Hotel, Folkestone are provided by real guests who have actually stayed at the property.
Rooms:
4.4
Value:
4.3
Friendliness:
4.8
Cleanliness:
4.3
Facilities:
4.0
Staff service:
4.6
Location:
4.5
Breakfast:
3.9
Guest Rating:
4.4
From 28 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 Next
Michael
Mature Couple
Stayed: Feb '16
5
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
4
"Lovely comfortable room and staff very helpful"
We came for a birthday and anniversary celebration and will certainly visit Sandgate and hope to stay at the Royal Norfolk again.… Read more
"Lovely comfortable room and staff very helpful"
We came for a birthday and anniversary celebration and will certainly visit Sandgate and hope to stay at the Royal Norfolk again. Read less
Likes:
Near the Sea and views of the Saga Building set in a lovely park.
Dislikes:
None
Guest Review for Royal Norfolk Hotel, Folkestone
Karen
Mature Couple
Stayed: Oct '15
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
"Pre- Ferry Stopover"
My partner and I stayed at the hotel the night before crossing on the ferry; I had already contacted the hotel to say that we would arrive very late in the evening but due to traffic we arrived long a… Read more
"Pre- Ferry Stopover"
My partner and I stayed at the hotel the night before crossing on the ferry; I had already contacted the hotel to say that we would arrive very late in the evening but due to traffic we arrived long after the pub had closed; I phoned ahead to say we were on our way & the very nice hostess met us at the door, carried our luggage up to our room & made us feel very welcome. The room was lovely, clean, nice shower & couldn't be faulted. Read less
Likes:
The friendliness of the staff.
Dislikes:
None
Guest Review for Royal Norfolk Hotel, Folkestone
Mark
Young Couple
Stayed: Sep '15
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Fabulous"
What a brilliant hotel the rooms are fabulous. The staff are very friendly and helpful. The manage was absolutely fantastic. Will definitely stay here again.… Read more
"Fabulous"
What a brilliant hotel the rooms are fabulous. The staff are very friendly and helpful. The manage was absolutely fantastic. Will definitely stay here again. Read less
Likes:
So friendly and helpful. The food is fantastic.
Dislikes:
Nothing
Guest Review for Royal Norfolk Hotel, Folkestone
Mark
Young Couple
Stayed: Sep '15
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Fantastic place"
Very friendly. Very helpful. Our dog was made very welcome. Breakfast was one of the best I've had in a long time.… Read more
"Fantastic place"
Very friendly. Very helpful. Our dog was made very welcome. Breakfast was one of the best I've had in a long time. Read less
Likes:
Beautiful rooms. Neat and tidy and very smartly done.
Dislikes:
None
Guest Review for Royal Norfolk Hotel, Folkestone
Annett
Family with older Children
Stayed: Jul '15
4
Would recommend to others.
Rooms:
4
Value:
3
Friendliness:
5
Cleanliness:
3
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
4
"xxx"
xxx… Read more
"xxx"
xxx Read less
Likes:
xxx
Dislikes:
xxx
Guest Review for Royal Norfolk Hotel, Folkestone
William
Mature Couple
Stayed: Apr '15
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
4
"To plan for the future."
To give us the opportunity to consider whether we would choose to move and buy property in the area.… Read more
"To plan for the future."
To give us the opportunity to consider whether we would choose to move and buy property in the area. Read less
Likes:
Convenient for the areas we wished to see. Good quality accommodation. Friendly, helpful staff.
Dislikes:
No.
Guest Review for Royal Norfolk Hotel, Folkestone
Nathan
Young Couple
Stayed: Dec '14
4
Would recommend to others.
Rooms:
4
Value:
3
Friendliness:
4
Cleanliness:
4
Facilities:
3
Staff service:
4
Location:
4
Breakfast:
3
"Relaxing stay in a charming spot"
My partner and I stayed here for 2 nights over NYE. We were warmly welcomed on arrival and given a choice of rooms. The room was comfortable, big bed, en suite, and very quiet despite being above the… Read more
"Relaxing stay in a charming spot"
My partner and I stayed here for 2 nights over NYE. We were warmly welcomed on arrival and given a choice of rooms. The room was comfortable, big bed, en suite, and very quiet despite being above the pub. The bathroom included a power shower which was the only slight downer but everything else was good. Read less
Likes:
The staff were all very friendly and efficient. The building had a lot of character.
Dislikes:
None
Guest Review for Royal Norfolk Hotel, Folkestone
Beverly
Mature Couple
Stayed: Nov '14
5
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
4
Breakfast:
3
"A night at the Norfolk"
My husband and I returned to the Royal Norfolk after a gap of over 30 years. It was great to return and see that they still have live bands playing at weekends, and the Saturday we were there it was o… Read more
"A night at the Norfolk"
My husband and I returned to the Royal Norfolk after a gap of over 30 years. It was great to return and see that they still have live bands playing at weekends, and the Saturday we were there it was one of the staff's 40th birthday so a party was being held in the bar area. We had been warned that it might be a little noisy and the owner offered us one of their quiet rooms so we wouldn't be disturbed by the party. Read less
Likes:
The staff are very helpful and considerate. The hotel has a warm, friendly, easy-going atmosphere. The beds are extremely comfortable, the bathroom was huge, and exceptionally clean with lovely views.
Dislikes:
We opted to stay for breakfast which was not included in the price of the room. The food could have been a little hotter, and I felt that overall the price of the breakfast was a little high.
Guest Review for Royal Norfolk Hotel, Folkestone
Sebastian
Family with young Children
Stayed: Sep '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Perfectly good! :)"
Short term leisure break… Read more
"Perfectly good! :)"
Short term leisure break Read less
Likes:
Friendly atmosphere, neat and tidy room, a warm welcome for our child as well :)
Dislikes:
None
Guest Review for Royal Norfolk Hotel, Folkestone
Eugene
Mature Couple
Stayed: Sep '14
4
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
3
Staff service:
5
Location:
4
"Welcoming, clean, very close to seafront"
Stopover on way to Calais… Read more
"Welcoming, clean, very close to seafront"
Stopover on way to Calais Read less
Likes:
Value, welcome village atmospheres.
Dislikes:
None
Guest Review for Royal Norfolk Hotel, Folkestone
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