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The Castle Hotel Hythe
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Guest Rating: 4.1
See all 184 reviews
The Castle Hotel, The Green, Saltwood

Hythe, 

Kent, 


CT21 4AJ,  England
Average Guest Rating for The Castle Hotel, Hythe
Guest reviews for The Castle Hotel, Hythe are provided by real guests who have actually stayed at the property.
Rooms:
3.5
Value:
4.2
Friendliness:
4.7
Cleanliness:
3.8
Facilities:
3.6
Staff service:
4.5
Location:
4.5
Breakfast:
4.4
Guest Rating:
4.1
From 184 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
antonio
Mature Couple
Stayed: Sep '14
3
Would not recommend to others.
Rooms:
4
Value:
2
Friendliness:
4
Cleanliness:
2
Facilities:
4
Staff service:
1
Location:
4
Breakfast:
4
"A place to lay your head after a local wedding"
Found the day staff to be very friendly and helpful but the kids who were left in charge at the end of the day left a lot to be desired .… Read more
"A place to lay your head after a local wedding"
Found the day staff to be very friendly and helpful but the kids who were left in charge at the end of the day left a lot to be desired . Read less
Likes:
Location to the wedding . Quite . Good was yummy, friendly day staff
Dislikes:
The dog roaming around the restaurant while we were eating breakfast
Guest Review for The Castle Hotel, Hythe
Avril
Mature Couple
Stayed: Sep '14
3
Would not recommend to others.
Rooms:
2
Value:
4
Friendliness:
5
Cleanliness:
2
Facilities:
2
Staff service:
5
Location:
5
Breakfast:
4
"OK for what we needed."
Convenient location for Eurotunnel.… Read more
"OK for what we needed."
Convenient location for Eurotunnel. Read less
Likes:
Lovely old building in unique setting, typical village pub with rooms, just what we wanted. Great atmosphere in bar,locals very friendly. Had a good evening meal. Barman made us feel really welcome.
Dislikes:
Even though this is very much a budget hotel and you get what you pay for the twin room we had is in desperate need of refurbishment.e.g - hole in carpet.
Response from The Castle Hotel:
I'm glad we ticked the boxes in most areas, the small hole in the carpet (caused by a customer dragging a heavy suitcase with sharp corners!!) will be replaced in the quite season as will the room be painted. We have only just had new mattresses and bedding put in.
Guest Review for The Castle Hotel, Hythe
Christine
Mature Couple
Stayed: Aug '14
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
4
"Comfort and a lovely atmosphere"
Just one night following a wedding reception nearby… Read more
"Comfort and a lovely atmosphere"
Just one night following a wedding reception nearby Read less
Likes:
Very friendly and helpful staff, good location, everything we needed.
Dislikes:
None
Guest Review for The Castle Hotel, Hythe
brian
Mature Couple
Stayed: Aug '14
4
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
5
Cleanliness:
3
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
4
"good stopover for onward journey"
one night stay to break up onward journey… Read more
"good stopover for onward journey"
one night stay to break up onward journey Read less
Likes:
good location
Dislikes:
None
Guest Review for The Castle Hotel, Hythe
Stephen
Mature Couple
Stayed: Aug '14
3
Would recommend to others.
Rooms:
3
Value:
3
Friendliness:
5
Cleanliness:
4
Facilities:
3
Staff service:
5
Location:
4
Breakfast:
5
"Good Stay overall with some niggles!"
We stayed for one night in mid August. We enjoyed it overall but there were some niggles!!… Read more
"Good Stay overall with some niggles!"
We stayed for one night in mid August. We enjoyed it overall but there were some niggles!! Read less
Likes:
The staff are very friendly and helpful and we were made to feel welcome. The food is really outstanding, all fresh and well cooked and the portions are HUGE. It was very clean indeed.
Dislikes:
We found it very hard to get in and out of without pain; the timber of the bed presses hard against your legs when doing this. There was a LOUD discussion in the bar area until 2AM that kept us awake
Guest Review for The Castle Hotel, Hythe
Elizabeth
Family with older Children
Stayed: Jul '14
4
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
4
Cleanliness:
3
Facilities:
3
Staff service:
4
Location:
5
Breakfast:
5
"Beautiful location above busy pub"
Pub was busy when we arrived Bar staff very welcoming despite being short. We were handed room key and made our way there. We had family room as only overnight stay. Adequate but a bit of a squeeze.… Read more
"Beautiful location above busy pub"
Pub was busy when we arrived Bar staff very welcoming despite being short. We were handed room key and made our way there. We had family room as only overnight stay. Adequate but a bit of a squeeze. Had everything we needed. Ate in pub garden. Great service and food. Breakfast was fabulous, freshly made to order. Read less
Likes:
Location, breakfast, staff
Dislikes:
Bathroom dated and used a macerator which was noisy.
Guest Review for The Castle Hotel, Hythe
ingo
Mature Couple
Stayed: Jul '14
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
3
Staff service:
5
Location:
5
Breakfast:
5
"holiday starts here"
Using the Eurotunnel this is a perfect location to start and finish your holiday. A calm street in a lovely village and this pittoresque hotel right in the middle.
The owner is a nice guy, you feel w… Read more
"holiday starts here"
Using the Eurotunnel this is a perfect location to start and finish your holiday. A calm street in a lovely village and this pittoresque hotel right in the middle.
The owner is a nice guy, you feel welcome and home.
Only the rooms need a new carpet due to some accidents of former visitors. The beds were excellent, we had a good sleep. We will come back, especially on a wednesday, when there is steak-day! Read less
Likes:
See above!
Dislikes:
See above!
Guest Review for The Castle Hotel, Hythe
James
Young Couple
Stayed: Jul '14
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
4
"Fantastic Customer Service!"
We stayed the night after a wedding at a local venue, when we returned the staff could not have been more helpful. Great staff attitude.… Read more
"Fantastic Customer Service!"
We stayed the night after a wedding at a local venue, when we returned the staff could not have been more helpful. Great staff attitude. Read less
Likes:
Staff customer service
Dislikes:
No
Guest Review for The Castle Hotel, Hythe
Thomas
Mature Couple
Stayed: Jul '14
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Nothing is too much trouble in this excellent country inn"
We stayed overnight as we were guests at a local wedding venue.… Read more
"Nothing is too much trouble in this excellent country inn"
We stayed overnight as we were guests at a local wedding venue. Read less
Likes:
Without exception, everyone we met at the Castle Inn, proprietor, staff members and clientele were friendly and welcoming, especially to my Hearing Dog Beni!
Dislikes:
Nope!
Guest Review for The Castle Hotel, Hythe
catherine
Mature Couple
Stayed: Jun '14
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
4
"Good Value"
Ideal location for Channel Tunnel departure.
Very friendly and welcoming staff.
Lovely location on village green.
Will stay here again… Read more
"Good Value"
Ideal location for Channel Tunnel departure.
Very friendly and welcoming staff.
Lovely location on village green.
Will stay here again Read less
Likes:
Staff and location
Dislikes:
None
Guest Review for The Castle Hotel, Hythe
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
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