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The Black Horse Inn Maidstone
Visit England 4 Stars Inn
Inn
Guest Rating: 4.6
See all 724 reviews
Pilgrims Way, Thurnham

Maidstone, 

Kent, 


ME14 3LD,  United Kingdom
Average Guest Rating for The Black Horse Inn, Maidstone
Guest reviews for The Black Horse Inn, Maidstone are provided by real guests who have actually stayed at the property.
Rooms:
4.4
Value:
4.4
Friendliness:
4.8
Cleanliness:
4.6
Facilities:
4.4
Staff service:
4.7
Location:
4.6
Breakfast:
4.5
Guest Rating:
4.6
From 724 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
Jane
Mature Couple
Stayed: Sep '18
2
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
1
Cleanliness:
2
Facilities:
2
Staff service:
1
Location:
2
Breakfast:
3
"Far too expensive."
Check in time was rather late at 3pm anyway however we were then told on arrival at 3.10pm that our room would probably not be ready and the cleaner would not be happy if we simply dumped off our bags… Read more
"Far too expensive."
Check in time was rather late at 3pm anyway however we were then told on arrival at 3.10pm that our room would probably not be ready and the cleaner would not be happy if we simply dumped off our bags considering we had a wedding to get to.
No help with taxis firms, simply told roads are shut and not sure what we could do.
Room in need of repair, walls very scruffy and bathroom very basic. Far too expensive for what it was. Read less
Likes:
Convenient location
Dislikes:
None
Guest Review for The Black Horse Inn, Maidstone
Karen
Mature Couple
Stayed: Sep '18
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"I should keep this place a secret really"
We love staying at this place. It's so very dog friendly and we always travel with the dog. Food is good, the rooms are clean and a good size. There is just nothing not to like.… Read more
"I should keep this place a secret really"
We love staying at this place. It's so very dog friendly and we always travel with the dog. Food is good, the rooms are clean and a good size. There is just nothing not to like. Read less
Likes:
Everything, especially how welcoming they are to well behaved dogs. The staff are friendly and helpful too and they were really good at accommodating my husbands medical dietary needs.
Dislikes:
No
Guest Review for The Black Horse Inn, Maidstone
David
Alone
Stayed: Sep '18
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
4
"Lovely pub, friendly staff, with separate bedroom units."
One night, business stop over. Friendly welcome, clean, well appointed rooms.
Decent wifi, very good food - maybe the kitchen ordered the wrong bread (12+2?) v. thick for toast!… Read more
"Lovely pub, friendly staff, with separate bedroom units."
One night, business stop over. Friendly welcome, clean, well appointed rooms.
Decent wifi, very good food - maybe the kitchen ordered the wrong bread (12+2?) v. thick for toast! Read less
Likes:
Liked the experience , will use again
Dislikes:
Would be better to have a better quality ice cream - Yorvale?
Guest Review for The Black Horse Inn, Maidstone
Jayne
Mature Couple
Stayed: Aug '18
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Great, convenient accomodation"
We stayed overnight with our dog. The accommodation was ideal and food in the pub excellent.
Will definitely bookmark The Black Horse Inn for future visits and stop overs.… Read more
"Great, convenient accomodation"
We stayed overnight with our dog. The accommodation was ideal and food in the pub excellent.
Will definitely bookmark The Black Horse Inn for future visits and stop overs. Read less
Likes:
Good accommodation - convenient and comfortable.
Pet friendly
Great food in the pub
Good service
Dislikes:
None
Guest Review for The Black Horse Inn, Maidstone
Helen
Young Couple
Stayed: Aug '18
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
5
Facilities:
5
Staff service:
4
Location:
5
Breakfast:
2
"A lovely country pub with quiet rooms at the back very convenient for the m20."
Lovely country pub very convenient after visiting the Military Odyssey.… Read more
"A lovely country pub with quiet rooms at the back very convenient for the m20."
Lovely country pub very convenient after visiting the Military Odyssey. Read less
Likes:
Nice comfy bed. Excellent evening meal of a Sunday Roast (good to see a veggie nut roast) and a nice bar area for a pre meal drink.
Dislikes:
Service at breakfast very slow and quality and quantity of the food poor. Just didn't add up to the rest of the stay and quality.
Guest Review for The Black Horse Inn, Maidstone
Vicky
Young Couple
Stayed: Aug '18
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
3
"Perfect stay for a quick trip"
We stayed one night to attend a wedding near by.… Read more
"Perfect stay for a quick trip"
We stayed one night to attend a wedding near by. Read less
Likes:
Communication was excellent prior to our stay when we arranged to pick up a key prior to check in. The bed was super comfortable.
Dislikes:
I think the bathroom could do with an update however the facilities were simple and clean for one night.
Guest Review for The Black Horse Inn, Maidstone
Kim
Mature Couple
Stayed: Aug '18
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Another successful visit"
Just as good as always, why go anywhere else… Read more
"Another successful visit"
Just as good as always, why go anywhere else Read less
Likes:
All Ok as usual
Dislikes:
None
Guest Review for The Black Horse Inn, Maidstone
Peter
Mature Couple
Stayed: Aug '18
4
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
4
"Good choice"
Lovely location, excellent rooms and friendly reception.… Read more
"Good choice"
Lovely location, excellent rooms and friendly reception. Read less
Likes:
Above average accommodation.
Dislikes:
Seated for breakfast we realised we were in a different part than where the rest of our group were. We asked if it would be OK to move. We were told that it wasn’t possible, there was plenty of room.
Guest Review for The Black Horse Inn, Maidstone
Kerstin
Young Couple
Stayed: Aug '18
4
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
2
Cleanliness:
5
Facilities:
5
Staff service:
3
Location:
5
Breakfast:
2
"wonderful, dog friendly place"
it was absolutely okay there, we will come back… Read more
"wonderful, dog friendly place"
it was absolutely okay there, we will come back Read less
Likes:
beautiful rooms and location, nice pub
Dislikes:
rude service during the breakfast, food (diner) was not as good as it should be for the price
room was a bit too bright
Guest Review for The Black Horse Inn, Maidstone
Chris
Young Couple
Stayed: Aug '18
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Ideal for a one night stay"
Food was incredible and the staff were very polite… Read more
"Ideal for a one night stay"
Food was incredible and the staff were very polite Read less
Likes:
The food, bar, restaurant, breakfast and the room.
Dislikes:
The room floor was wet and not fully cleaned
Guest Review for The Black Horse Inn, Maidstone
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
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