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The Royal Hotel Sheerness
Self Assessed 3 Stars Hotel
Hotel
Guest Rating: 3.6
See all 27 reviews
29 Broadway

Sheerness, 

Kent, 


ME12 1AB,  United Kingdom
Average Guest Rating for The Royal Hotel, Sheerness
Guest reviews for The Royal Hotel, Sheerness are provided by real guests who have actually stayed at the property.
Rooms:
3.3
Value:
3.9
Friendliness:
4.4
Cleanliness:
3.7
Facilities:
3.4
Staff service:
4.0
Location:
3.9
Breakfast:
2.9
Guest Rating:
3.6
From 27 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 Next
Roy
Mature Couple
Stayed: Jul '18
3
Would not recommend to others.
Rooms:
3
Value:
4
Friendliness:
5
Cleanliness:
3
Facilities:
3
Staff service:
5
Location:
4
"Friendly and helpful staff - expected more of bathroom facilities."
Friendly staff & explained what menu's where available.… Read more
"Friendly and helpful staff - expected more of bathroom facilities."
Friendly staff & explained what menu's where available. Read less
Likes:
Pub was well presented and clean
Dislikes:
The duvet cover was a dull brown and had stains on it. The bathroom appeared to be a work in progress.Bath had not been properly sealed and bath was not properly covered & had nails poking out of base
Guest Review for The Royal Hotel, Sheerness
Rob
Group of Adults
Stayed: Apr '18
1
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
1
Cleanliness:
1
Facilities:
1
Staff service:
1
Location:
1
Breakfast:
1
"Dirty and Disgusting"
we have taken at least 10 pictures of our filthy room. Sheets were stained, room not cleaned, dirt on the walls and bathroom horrible. An old pair of boxer shorts under the bed still. Certainly not… Read more
"Dirty and Disgusting"
we have taken at least 10 pictures of our filthy room. Sheets were stained, room not cleaned, dirt on the walls and bathroom horrible. An old pair of boxer shorts under the bed still. Certainly not what anyone should expect. Read less
Likes:
not much
Dislikes:
See above - it was filthy
Guest Review for The Royal Hotel, Sheerness
Clifford
Mature Couple
Stayed: Mar '18
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
"Wake"
We had dad's wake here the food was great the drinks from the bar were reasonable so we decided to stay the night great room hot water was the hottest I have ever had in a hotel… Read more
"Wake"
We had dad's wake here the food was great the drinks from the bar were reasonable so we decided to stay the night great room hot water was the hottest I have ever had in a hotel Read less
Likes:
Staff friendliness and cleanliness of the place
Dislikes:
Nothing
Guest Review for The Royal Hotel, Sheerness
david
Mature Couple
Stayed: Feb '18
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
1
"warm welcoming family run hotel ,"
we have stayed in many hotels but the royal must be the friendliest yet the staff were great the food was amazing , ideal location , and the hotel was warm we will use the royal all the time now… Read more
"warm welcoming family run hotel ,"
we have stayed in many hotels but the royal must be the friendliest yet the staff were great the food was amazing , ideal location , and the hotel was warm we will use the royal all the time now Read less
Likes:
everything , food , people ,
Dislikes:
no
Guest Review for The Royal Hotel, Sheerness
Samuel
Group of Adults
Stayed: Jan '18
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
"Cheap and cheerful"
Three of us wanted a night out on the island and saw this hotel was closest and cheapest. The single bed was far to soft for one of us so we ended up all in the double. Staff seemed nice and cheerful… Read more
"Cheap and cheerful"
Three of us wanted a night out on the island and saw this hotel was closest and cheapest. The single bed was far to soft for one of us so we ended up all in the double. Staff seemed nice and cheerful whi ch makes a change compared to other hotels we stay in. Read less
Likes:
Location, allow more than two in a room and 24/7 access
Dislikes:
Need firmer beds
Guest Review for The Royal Hotel, Sheerness
Richard
Family with young Children
Stayed: Dec '17
2
Would recommend to others.
Rooms:
2
Value:
3
Friendliness:
4
Cleanliness:
2
Facilities:
2
Staff service:
4
Location:
3
"Stayed to attend a Christmas gathering at the hotel"
One stay sty to attend a group enjoying a Christmas meal and party at the hotel.

The food and entertainment was good ad as anticipated, with a mix of a live band and recorded music. Dinner was good… Read more
"Stayed to attend a Christmas gathering at the hotel"
One stay sty to attend a group enjoying a Christmas meal and party at the hotel.

The food and entertainment was good ad as anticipated, with a mix of a live band and recorded music. Dinner was good and the dining room well appointed for a Pub Dining room

The hotel offered a wide range of wines, however I was rather surprised to be advised that they did not have any Red wine and just three choices of white and one rose. Drinks were however inexpensive

The Hotel does NOT offer any breakfa Read less
Likes:
The staff were very friendly and welcoming, and carvery was very tasty, and bar and restaurant areas very pleasant

I would recommend checking booking a refurbished bedroom at the time of booking
Dislikes:
The hotel website advised that all rooms are newly refurbished which was not the case for our room, room 12 which is very old and dated, with poor quality beds and a very dated bathroom
Guest Review for The Royal Hotel, Sheerness
danny
With a colleague
Stayed: Oct '17
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"wonderful"
wonderful service and stay… Read more
"wonderful"
wonderful service and stay Read less
Likes:
we had a wonderful stay and our conference was looked after by sarah and the team
coming back!
Dislikes:
no
Guest Review for The Royal Hotel, Sheerness
DANIEL
With a colleague
Stayed: Oct '17
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"super time"
we came for a conference over the weekend the room was fab service was great… Read more
"super time"
we came for a conference over the weekend the room was fab service was great Read less
Likes:
friendly service and comfortable rooms they should do breakfast!
Dislikes:
nothing
Guest Review for The Royal Hotel, Sheerness
James
With a colleague
Stayed: Oct '17
4
Would recommend to others.
Rooms:
3
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
3
Staff service:
4
Location:
4
"Beer tasters"
We selected the Royal after visiting the Shepherd Neame brewery in Faversham so that we could continue our beer tasting tour. We had not been to Sheerness before but the Royal is a bit of an oasis in… Read more
"Beer tasters"
We selected the Royal after visiting the Shepherd Neame brewery in Faversham so that we could continue our beer tasting tour. We had not been to Sheerness before but the Royal is a bit of an oasis in the middle of the town with good beer and food and very friendly staff. The pub is undergoing improvements with the bar areas already completed and looking good.
The bedrooms are a good size and comfortable and of a good pub bedroom standard. Read less
Likes:
The beer the food and the staff.
Dislikes:
No parking at the pub but the chef did offer us parking on his drive, about 100 metres away, which was a very kind gesture, much appreciated.
Guest Review for The Royal Hotel, Sheerness
Stephen
Alone
Stayed: Aug '17
3
Would not recommend to others.
Rooms:
1
Value:
4
Friendliness:
5
Cleanliness:
3
Facilities:
3
Staff service:
4
Location:
3
"Nice place, shame about the bedroom."
I booked this hotel at fairly short notice, to enable me to attend an event nearby. I stayed for two nights so as not to have to drive home tired.… Read more
"Nice place, shame about the bedroom."
I booked this hotel at fairly short notice, to enable me to attend an event nearby. I stayed for two nights so as not to have to drive home tired. Read less
Likes:
I found the staff to be friendly and attentive. On my second nights stay I tried some of the local ale and found it was kept very well and tasted great. The bar area was clean and bright.
Dislikes:
The (unrefurbished) bedroom was in a dire state, but having said that the bed was quite comfortable. The sock in the hole in the wall amused me and the wardrobe had clothes in it!
Guest Review for The Royal Hotel, Sheerness
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