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No.64 at the Joiners West Malling
Self Assessed 5 Stars Hotel
Hotel
Guest Rating: 4.5
See all 85 reviews
64 High Street

West Malling, 

Kent, 


ME19 6LU,  United Kingdom
Average Guest Rating for No.64 at the Joiners, West Malling
Guest reviews for No.64 at the Joiners, West Malling are provided by real guests who have actually stayed at the property.
Rooms:
4.6
Value:
4.2
Friendliness:
4.9
Cleanliness:
4.7
Facilities:
4.5
Staff service:
4.8
Location:
4.6
Breakfast:
4.7
Guest Rating:
4.5
From 85 reviews
Sort:Guest Reviews
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John
Mature Couple
Stayed: May '18
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"One of the friendliest places I have ever stayed"
Was in town with for business and brought my wife along for the short trip - were only in town for one night. The room was very clean, along with all of the other areas, and the service across the bo… Read more
"One of the friendliest places I have ever stayed"
Was in town with for business and brought my wife along for the short trip - were only in town for one night. The room was very clean, along with all of the other areas, and the service across the board was top notch. Read less
Likes:
The whole place is very quaint and we were greeted the moment we walked through the door. Were hoping to just drop bags since we have arrived mid-morning but were quickly checked in. Great service!
Dislikes:
None
Response from No.64 at the Joiners:
Many thanks for such a fantastic review. Hopefully see you again.
Guest Review for No.64 at the Joiners, West Malling
Robin
Mature Couple
Stayed: May '18
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
4
"nice budget hotel"
Good place to stay in charming market town… Read more
"nice budget hotel"
Good place to stay in charming market town Read less
Likes:
Nice place - just needs a bit more polishing
Dislikes:
Rooms at front very noisy - morning deliveries at 6-7am -- and music from pub. - secondary glazing would help. internet totally rubbish. would make the stay more enjoyable
Guest Review for No.64 at the Joiners, West Malling
Suzanne
Alone
Stayed: Apr '18
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
5
Staff service:
5
Location:
4
"A lovely alternative to more conventional hotel rooms"
I stay at No.64 on a fairly regular basis as it is close to the motorways and to the Kings Hill business park. There are four rooms; not the largest, but all beautifully decorated and furnished with F… Read more
"A lovely alternative to more conventional hotel rooms"
I stay at No.64 on a fairly regular basis as it is close to the motorways and to the Kings Hill business park. There are four rooms; not the largest, but all beautifully decorated and furnished with French-style furniture. The rooms are cosy, all different so it's worth reading the info about each room to see which one will work best for you. I haven't tried the breakfast but if there's half as much effort put into that as there is into the rooms then I'm sure it would be great. Read less
Likes:
The staff are always very welcoming when I arrive and take the time to help me with my bags up to the room. The rooms are small but luxurious.
Dislikes:
Obviously the B&B is over a pub, so there can be a bit of background chatter/noise but it's never kept me awake!
Response from No.64 at the Joiners:
Thank you suzanne for the review
Guest Review for No.64 at the Joiners, West Malling
Claire
Group of Adults
Stayed: Mar '18
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
"Great Fun"
We went Quad Biking nearby and having stayed here before,and really loved it, we booked again.… Read more
"Great Fun"
We went Quad Biking nearby and having stayed here before,and really loved it, we booked again. Read less
Likes:
We stayed in "Evangeline" , complete with 4 poster bed, huge bath and lovely ensuite. The tea/coffee facilities were excellent, including a Dulce Gusto coffee maker and various types of teabags.
Dislikes:
No.
Guest Review for No.64 at the Joiners, West Malling
Katherine
Young Couple
Stayed: Mar '18
3
Would not recommend to others.
Rooms:
4
Value:
1
Friendliness:
2
Cleanliness:
4
Facilities:
3
Staff service:
2
Location:
4
"Good location but overpriced for the facilities"
Saturday night stay in town after dinner out. On a bed only basis, we just wanted a convenient place, which this certainly was. Glamorous room and nice bathroom, with good quality linen. Tea and coffe… Read more
"Good location but overpriced for the facilities"
Saturday night stay in town after dinner out. On a bed only basis, we just wanted a convenient place, which this certainly was. Glamorous room and nice bathroom, with good quality linen. Tea and coffee provided was very limited (only sachets of Nescafe de-caffeinated coffee were on the tray, which we only realised first thing on Sunday morning)and the complimentary toiletries were also limited (eg. one piece of soap and no shower gel). Would expect more and better quality products at this price. Read less
Likes:
Location.
Dislikes:
Given the standard of the room, we were disappointed that the mattress was very poor quality, sagging in the middle - the French antique style of furniture is lovely but needs modern enhancement!
Guest Review for No.64 at the Joiners, West Malling
Ian
Mature Couple
Stayed: Nov '17
3
Would not recommend to others.
Rooms:
3
Value:
3
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
"Generally clean, tidy with a very friendly atmosphere and great Kentish location."
Overnight stay in a reasonably comfortable room which was very compact for the price.
Continuous smell of cigarette smoke, filtering from garden into hallway leading to stairs and rooms, was very ann… Read more
"Generally clean, tidy with a very friendly atmosphere and great Kentish location."
Overnight stay in a reasonably comfortable room which was very compact for the price.
Continuous smell of cigarette smoke, filtering from garden into hallway leading to stairs and rooms, was very annoying. Read less
Likes:
The friendliness and helpfulness of the staff.
Dislikes:
Expensive for the size of room (especially with an additional charge for breakfast)!
Unable to open the window.
Bed moved away from bedstead as soon as you laid back on the bed; extremely irritating
Guest Review for No.64 at the Joiners, West Malling
Wendy
Alone
Stayed: Nov '17
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
"Beautiful boutique hotel"
Everyone couldn't have been more helpful and friendly. Everything about my stay was charming.… Read more
"Beautiful boutique hotel"
Everyone couldn't have been more helpful and friendly. Everything about my stay was charming. Read less
Likes:
Beautiful facilities in the room. Decorated with class, but with all the modern facilities you would expect.
Dislikes:
None
Response from No.64 at the Joiners:
Thank you for posting such a complimentary review. Look forward to welcoming you back.
Guest Review for No.64 at the Joiners, West Malling
Elizabeth
Mature Couple
Stayed: Sep '17
3
Would not recommend to others.
Rooms:
3
Value:
2
Friendliness:
5
Cleanliness:
5
Facilities:
3
Staff service:
5
Location:
4
"Value for money"
Beautiful room but incredibly cramped. Beautiful bathroom but cramped. Wifi was very poor. We got wifi coming across the street from Costa which was marginally better than the in house wifi. Wifi is… Read more
"Value for money"
Beautiful room but incredibly cramped. Beautiful bathroom but cramped. Wifi was very poor. We got wifi coming across the street from Costa which was marginally better than the in house wifi. Wifi is essential to foreign travelers so they can keep in touch with family. Parking was a nuisance. Had to keep moving the car. Expensive compared to where we stayed in Lakes and Cotswolds and cost did not include breakfast . Read less
Likes:
Staff were lovely!
Dislikes:
Space, wifi and parking. Cost and lack of breakfast. Sorry we will probably stay somewhere else next time because of these issues.
Guest Review for No.64 at the Joiners, West Malling
martin
Mature Couple
Stayed: Aug '17
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"A great place, surpassed our expectations"
What can I say a great place, starting with a warm welcome, immediately nothing was any problem. The hosts Sharon and Tony were great and we will return when visiting our friends again.… Read more
"A great place, surpassed our expectations"
What can I say a great place, starting with a warm welcome, immediately nothing was any problem. The hosts Sharon and Tony were great and we will return when visiting our friends again. Read less
Likes:
The rooms were beautifully decorated and the bed was very comfortable. The breakfast was heavenly.
Dislikes:
None
Guest Review for No.64 at the Joiners, West Malling
Catherine
Young Couple
Stayed: Aug '17
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Wedding"
Perfect retreat for bride and groom… Read more
"Wedding"
Perfect retreat for bride and groom Read less
Likes:
Location
Dislikes:
None
Response from No.64 at the Joiners:
Its a huge compliment to have the Bride and Groom staying us. We are delighted you enjoyed your stay.
Guest Review for No.64 at the Joiners, West Malling
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