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No.64 at the Joiners West Malling
Self Assessed 5 Stars Hotel
Hotel
Guest Rating: 4.5
See all 55 reviews
64 High Street

West Malling, 

Kent, 


ME19 6LU,  England
Average Guest Rating for No.64 at the Joiners, West Malling
Guest reviews for No.64 at the Joiners, West Malling are provided by real guests who have actually stayed at the property.
Rooms:
4.6
Value:
4.2
Friendliness:
4.9
Cleanliness:
4.7
Facilities:
4.4
Staff service:
4.8
Location:
4.6
Breakfast:
4.6
Guest Rating:
4.5
From 55 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 Next
Lynne
Mature Couple
Stayed: Jan '16
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
4
Breakfast:
5
"Beautiful room and really friendly owners"
The room was really lovely and the owners really friendly and welcoming. We wanted an early breakfast and they didn't hesitate in agreeing and it was delicious!… Read more
"Beautiful room and really friendly owners"
The room was really lovely and the owners really friendly and welcoming. We wanted an early breakfast and they didn't hesitate in agreeing and it was delicious! Read less
Likes:
The owners
Dislikes:
None
Guest Review for No.64 at the Joiners, West Malling
clare
Young Couple
Stayed: Jan '16
1
Would not recommend to others.
Rooms:
4
Value:
2
Friendliness:
4
Cleanliness:
3
Facilities:
4
Staff service:
4
Location:
4
"Arctic bathroom"
Room decor was very nice… Read more
"Arctic bathroom"
Room decor was very nice Read less
Likes:
Room decor was very nice Bath looked good. Bed looked good. Duvet was nice
Dislikes:
Bath let water out. Very annoying. Did tell staff but didnt do anything. Bathroom was so cold you couldn't use it for longer than a couple of mins. Grout in shower was pink with mound. Won't let me ty
Response from No.64 at the Joiners:
I was dissapointed to read your review.

The baths in the rooms have an automatic safety valve to release water if it is anywhere near overflowing.
The bathroom has a heated towel rail that needs to be turned on if required.
I have checked the shower and there is no signs of mould so i don't really understand your comment.
All our reviews say how comfy our bed our..
Im sorry to didnt enjoy your stay with us.
Guest Review for No.64 at the Joiners, West Malling
Iris
Mature Couple
Stayed: Dec '15
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"1 night stay"
Location was perfect for us just needed a room foe the night… Read more
"1 night stay"
Location was perfect for us just needed a room foe the night Read less
Likes:
Lovely room friendly staff
Dislikes:
It was difficult to come through the back gate in the dark could do with a bit more lighting.
It was noisy during the night don't know whether building works were going on?
Guest Review for No.64 at the Joiners, West Malling
Jesper
Alone
Stayed: Dec '15
3
Would recommend to others.
Rooms:
3
Value:
3
Friendliness:
4
Cleanliness:
3
Facilities:
3
Staff service:
3
Location:
5
"OK"
Nice room, a little bit small, but ok. The coffee machine didn't work. A lot of noise from the pub, but ended at 11 pm.… Read more
"OK"
Nice room, a little bit small, but ok. The coffee machine didn't work. A lot of noise from the pub, but ended at 11 pm. Read less
Likes:
Nice location.
Dislikes:
None
Guest Review for No.64 at the Joiners, West Malling
Joanne
Young Couple
Stayed: Nov '15
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
3
"Lovely, quiet, nicely decorated room with super friendly staff"
We had such a good nights sleep in the ever so comfy bed. Pub looked fantastic as was de orated ready for Christmas and staff couldn't do enough to ensure we had a good stay. We really loved the room/… Read more
"Lovely, quiet, nicely decorated room with super friendly staff"
We had such a good nights sleep in the ever so comfy bed. Pub looked fantastic as was de orated ready for Christmas and staff couldn't do enough to ensure we had a good stay. We really loved the room/decor and did 't want to leave! Read less
Likes:
Bed was super comfy - and we are quite fussy when it comes to sleeping! Also, room was incredibly quiet and well insulated. We would recommend a stay for this alone but it offers a lot more.
Dislikes:
We just had problems with the sink plug and shower water in bathroom but no biggies.
Guest Review for No.64 at the Joiners, West Malling
Barbara
Alone
Stayed: Nov '15
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
2
Staff service:
5
Location:
4
Breakfast:
4
"Great place spoilt by details"
Delightful boutique hotel with friendly and helpful staff, but would have appreciated real coffee and usable wifi in room. Central location ideal for enjoying West Malling, but choose room away from s… Read more
"Great place spoilt by details"
Delightful boutique hotel with friendly and helpful staff, but would have appreciated real coffee and usable wifi in room. Central location ideal for enjoying West Malling, but choose room away from street if possible, as deliveries can wake you from 5 a.m. Parking in nearby shortt-stay car park free from 8 till 18.00 (?) but you have to get up and put ticket in car at 8 a.m.! Read less
Likes:
Staff friendly and helpful, room and bathroom excellent - clean and imaginatively furnished. Good breakfast.
Dislikes:
Wifi unusable in room, despite attemps with 2 devices. Coffee pods were instant Nescafé - disappointing for boutique hotel. If room (e.g. Olivia) overlooks street, expect deliveries outside from 5 am
Guest Review for No.64 at the Joiners, West Malling
Hywel
Mature Couple
Stayed: Nov '15
4
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
4
"Satisfied"
Great little pub with nice rooms. Shower could be better but that's a minor gripe and was ok once I worked it out.… Read more
"Satisfied"
Great little pub with nice rooms. Shower could be better but that's a minor gripe and was ok once I worked it out. Read less
Likes:
Good rooms and friendly and helpful owners and staff
Dislikes:
None
Guest Review for No.64 at the Joiners, West Malling
Clare
With a colleague
Stayed: Aug '15
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
4
"Small Pub/ Boutique B and B"
This is the second visit whilst on business locally. Staff excellent, rooms good.… Read more
"Small Pub/ Boutique B and B"
This is the second visit whilst on business locally. Staff excellent, rooms good. Read less
Likes:
Staff are helpful and friendly.
Dislikes:
An interrupted nights sleep because of some very drunk, very rowdy teenagers outside till 2.30am!
Response from No.64 at the Joiners:
Thank you for writing a review.
Im really pleased you enjoyed your stay with us.
The rowdy teenagers have been identified and reported to the police, so hopefully we won't be seeing them back again.
We look forward to welcoming you back again.
Guest Review for No.64 at the Joiners, West Malling
Joanna
Family with young Children
Stayed: Jul '15
5
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
4
"Great place with really super service"
We travelled with our baby son and the team at No.64 did everything they could to make our stay as easy as possible, including allowing us to check in early and helping us with our bags to the car. Th… Read more
"Great place with really super service"
We travelled with our baby son and the team at No.64 did everything they could to make our stay as easy as possible, including allowing us to check in early and helping us with our bags to the car. The room was decorated to a very high standard with lots of attention to detail Read less
Likes:
As above - high standard rooms and excellent service
Dislikes:
The only thing that might have improved our stay was the availability of food after 4pm. Travelling with a small baby meant room service dinner would have been very welcome.
Response from No.64 at the Joiners:
Thank you Joanna for the lovely review, hopefully see you again in the future with baby Sam...
Guest Review for No.64 at the Joiners, West Malling
Diane
Family with older Children
Stayed: Jun '15
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
"Great location and friendly staff."
The staff was so friendly and helped us with dinner reservations in town. We enjoyed the bar onsite with cocktails and a fun crowd. The room was nicely decorated and modern. Very comfortable and cle… Read more
"Great location and friendly staff."
The staff was so friendly and helped us with dinner reservations in town. We enjoyed the bar onsite with cocktails and a fun crowd. The room was nicely decorated and modern. Very comfortable and clean. Great internet. We'll be back. Read less
Likes:
We liked that it was in town and the bar was fun to have a drink before dinner. Nicely decorated. Friendly and helpful staff.
Dislikes:
The room was above the bar, but we knew that before we booked. The bar closed at 11 and it was quite. Was not a bother for us.
Guest Review for No.64 at the Joiners, West Malling
Page: 1 | 2 | 3 | 4 | 5 | 6 Next
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