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No.64 at the Joiners West Malling
Self Assessed 5 Stars Hotel
Hotel
Guest Rating: 4.6
See all 67 reviews
64 High Street

West Malling, 

Kent, 


ME19 6LU,  England
Average Guest Rating for No.64 at the Joiners, West Malling
Guest reviews for No.64 at the Joiners, West Malling are provided by real guests who have actually stayed at the property.
Rooms:
4.6
Value:
4.2
Friendliness:
4.9
Cleanliness:
4.7
Facilities:
4.4
Staff service:
4.9
Location:
4.7
Breakfast:
4.6
Guest Rating:
4.6
From 67 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 Next
STEVE
Group of Adults
Stayed: Nov '16
5
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Great Boutique Hotel"
This is a glorious small hotel with only 4 rooms above a traditional pub. The rooms are comfortable and well appointed with good ensuite facilities.… Read more
"Great Boutique Hotel"
This is a glorious small hotel with only 4 rooms above a traditional pub. The rooms are comfortable and well appointed with good ensuite facilities. Read less
Likes:
Small, homely, family feel with friendly staff and a great breakfast.
Dislikes:
There is no parking at the hotel and you will have to make use of on-road parking or the short stay car park. I parked off road (1 hour limit during the day).
Response from No.64 at the Joiners:
Thank you for your fantastic review. Hopefully see you again in the future.
Guest Review for No.64 at the Joiners, West Malling
Michael
Alone
Stayed: Jul '16
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
4
"made to feel welcome"
just an overnighter, but very good, friendly and efficient.… Read more
"made to feel welcome"
just an overnighter, but very good, friendly and efficient. Read less
Likes:
the welcome
Dislikes:
NO
Response from No.64 at the Joiners:
Thank you for your review.

Really pleased you were made to feel welcome.

We look forward to welcoming you back.
Guest Review for No.64 at the Joiners, West Malling
Carolyn
Mature Couple
Stayed: Jun '16
5
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
"Very lovely place to stay with excellent ambience."
We booked this room online and had never been to West Malling before. It is a gorgeous building, the owners are so friendly and accommodating. The room was gorgeous and so lovely and clean. A reall… Read more
"Very lovely place to stay with excellent ambience."
We booked this room online and had never been to West Malling before. It is a gorgeous building, the owners are so friendly and accommodating. The room was gorgeous and so lovely and clean. A really good nights sleep. Read less
Likes:
Everything
Dislikes:
No
Response from No.64 at the Joiners:
Thank you for your great review.

We always try our best to give great customer service, so we are delighted that you thought we were so friendly and accommodating.

I apologise about the shower, my Housekeeper had not mentioned that the head was slightly pulled off the wall. It was fixed immediately. Thank you for mentionting it.
Guest Review for No.64 at the Joiners, West Malling
Suzanne
Young Couple
Stayed: Jun '16
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
4
"lovely rooms and lovely friendly staff"
Short and sweet… Read more
"lovely rooms and lovely friendly staff"
Short and sweet Read less
Likes:
Nice room
Dislikes:
None
Response from No.64 at the Joiners:
Really pleased you enjoyed your stay. Hopefully you will be coming back again in the near future.
Guest Review for No.64 at the Joiners, West Malling
Maria
Young Couple
Stayed: May '16
5
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
"A great time visiting friends with a little bit of luxury"
We were visiting for a friends birthday and decided to treat ourselves to an overnight stay. The hotel staff were very helpful & friendly. The accommodation was beautiful with great attention to detai… Read more
"A great time visiting friends with a little bit of luxury"
We were visiting for a friends birthday and decided to treat ourselves to an overnight stay. The hotel staff were very helpful & friendly. The accommodation was beautiful with great attention to detail. We felt very relaxed and had a great time at No. 64 at the Joiners. Read less
Likes:
Lovely accommodation which added to our wonderful weekend.
Dislikes:
The noise from outside (from road traffic & revellers) was quite loud but being a listed building is probably something that is not easily rectified.
Response from No.64 at the Joiners:
I am really delighted that you enjoyed staying with us and thank you for the great review.
Guest Review for No.64 at the Joiners, West Malling
Ann
Mature Couple
Stayed: May '16
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
"Very friendly and good location"
We were only there overnight, and were away early in the morning, but no complaints whatsoever… Read more
"Very friendly and good location"
We were only there overnight, and were away early in the morning, but no complaints whatsoever Read less
Likes:
Very friendly staff and excellent location
Dislikes:
None
Response from No.64 at the Joiners:
We look forward to welcoming you back at No. 64 again
Guest Review for No.64 at the Joiners, West Malling
Carole
Mature Couple
Stayed: May '16
5
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
"Lovely room in a convenient location for the village. Friendly staff, nice pub"
We stayed to celebrate a landmark birthday. The staff were friendly and efficient. The room was lovely and comfortable and just a short walk from the restaurant we booked… Read more
"Lovely room in a convenient location for the village. Friendly staff, nice pub"
We stayed to celebrate a landmark birthday. The staff were friendly and efficient. The room was lovely and comfortable and just a short walk from the restaurant we booked Read less
Likes:
Lovely room and nice staff. Great location
Dislikes:
Early Sunday morning workmen outside
Response from No.64 at the Joiners:
Thank you for the review we are really pleased you enjoyed your stay. We apologise for any builders that were outside making a noise early in the morning and hopefully it was just a one off.
Guest Review for No.64 at the Joiners, West Malling
lee
Young Couple
Stayed: Apr '16
4
Would recommend to others.
Rooms:
4
Value:
3
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
"a god first visit - would return again"
A good first stay at No.64 The Joiners. A great location and rooms were good - we stayed in Beatrice. A few obser ations though. A shelf under the bathroom mirror would have been a great idea otherwis… Read more
"a god first visit - would return again"
A good first stay at No.64 The Joiners. A great location and rooms were good - we stayed in Beatrice. A few obser ations though. A shelf under the bathroom mirror would have been a great idea otherwise you have to store toiletries on the floor! White Company offerings were great as we're the towels but the inclusion of a flannel would have made this better. Staff were excellent and the room, whilst small, was well equipped. Free magazine in the room was for Nov 14 - attention to detail neeeded Read less
Likes:
A fab location and great staff
Dislikes:
A few comments as listed above. If these were taken on board - shelf in bathroom main one as it was annoying not having anywhere to store toiletries, this would make the stay perfect
Response from No.64 at the Joiners:
Thank you for your review.

I will definitely be adding a shelf in the bathroom and thank you for mentioning it.

We look forward to seeing you again.
Guest Review for No.64 at the Joiners, West Malling
GORDON
Alone
Stayed: Apr '16
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Could not be faulted"
Everything was done in a friendly and informative manner… Read more
"Could not be faulted"
Everything was done in a friendly and informative manner Read less
Likes:
Close to where we were having a Skiing Reunion
Dislikes:
No
Response from No.64 at the Joiners:
We are really pleased you enjoyed your stay with us a No. 64 hopefully see you again in the future
Guest Review for No.64 at the Joiners, West Malling
Dominic
Young Couple
Stayed: Mar '16
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Another Great Stay"
This was our second stay at No64 and this time we tried the Amelia room which was lovely. We cannot think of anywhere else we would like to stay as No64 is excellent value for money. The staff as alwa… Read more
"Another Great Stay"
This was our second stay at No64 and this time we tried the Amelia room which was lovely. We cannot think of anywhere else we would like to stay as No64 is excellent value for money. The staff as always are very friendly and the owners are very accommodating. We will be back again very soon. Read less
Likes:
The quality of rooms are exactly what you pay for. The location is excellent and very peaceful during the evenings.
Dislikes:
None
Guest Review for No.64 at the Joiners, West Malling
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 Next
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