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The Grant Arms Hotel Bury
Visit Britain 3 Stars Guest Accommodation
Hotel
Guest Rating: 4
See all 33 reviews
11 Market Place, Ramsbottom

Bury, 

Lancashire, 


BL0 9AJ,  England
Average Guest Rating for The Grant Arms Hotel, Bury
Guest reviews for The Grant Arms Hotel, Bury are provided by real guests who have actually stayed at the property.
Rooms:
3.8
Value:
3.9
Friendliness:
4.5
Cleanliness:
4.1
Facilities:
3.7
Staff service:
4.3
Location:
4.4
Breakfast:
4.1
Guest Rating:
4
From 33 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 Next
Beverly
Family with older Children
Stayed: Apr '14
2
Would not recommend to others.
Rooms:
2
Value:
2
Friendliness:
1
Cleanliness:
2
Facilities:
2
Staff service:
1
Location:
4
Breakfast:
1
"Over night stay"
Was at a wedding reception. Bar not ready for guests. Bar staff overworked.… Read more
"Over night stay"
Was at a wedding reception. Bar not ready for guests. Bar staff overworked. Read less
Likes:
Location
Dislikes:
Rooms were cold no central heating ! Ensuite bathroom door wouldn't close.some of the staff were not friendly or polite.
Response from The Grant Arms Hotel:
I would like to explain the facts as it seems you are not aware, The wedding was a budget last minute affair which we said we would assist the couple with as their original venue had let them down. They only wanted 1 staff as this was in their budget, They asked for the bar from 3pm and yet you arrived at 2.20pm. If you had informed us of the issue with the bathroom door we could have moved your room immediately. I have now fixed the door runner. Every room has heaters.
Guest Review for The Grant Arms Hotel, Bury
Sharon
Family with young Children
Stayed: Jul '13
4
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
3
Staff service:
5
Location:
3
Breakfast:
4
"weekend stay"
We stayed at the hotel for a family occasion nearby. we had a family room and my grand mother had a single room.
The hotel is situated in the centre of town so has noise and a civic hall next door wh… Read more
"weekend stay"
We stayed at the hotel for a family occasion nearby. we had a family room and my grand mother had a single room.
The hotel is situated in the centre of town so has noise and a civic hall next door which has a function room. On the Saturday night we found it very noisy due to the music from the bar downstairs, the music from the hall across the road and the people chatting and shouting as they visited the bar. Sunday night however was very peaceful and calm. Read less
Likes:
The hotel rooms were Very clean and our family room was spacious. It is a good location with free parking. The staff were very friendly. Breakfast was good.
Dislikes:
The rooms need a little more general maintenence. We had loose tiles on the bathroom floor and the bath moves as you stand in it for a shower. water power weak in shower. light bulb missing in light
Response from The Grant Arms Hotel:
Thankyou for your fair review, we appreciate you taking the time to write this review... Thanks again
Guest Review for The Grant Arms Hotel, Bury
karin
Alone
Stayed: May '13
3
Would recommend to others.
Rooms:
2
Value:
2
Friendliness:
4
Cleanliness:
3
Facilities:
3
Staff service:
4
Location:
5
Breakfast:
3
"Satisfactory"
Friendly staff, basic but comfortable room.… Read more
"Satisfactory"
Friendly staff, basic but comfortable room. Read less
Likes:
Convenient location
Dislikes:
None
Response from The Grant Arms Hotel:
Thankyou for your review
Guest Review for The Grant Arms Hotel, Bury
Bill
Alone
Stayed: Apr '13
4
Would recommend to others.
Rooms:
4
Value:
3
Friendliness:
5
Cleanliness:
5
Facilities:
3
Staff service:
4
Location:
4
Breakfast:
4
"One night stay, gfriendly servic"
One night stay… Read more
"One night stay, gfriendly servic"
One night stay Read less
Likes:
Friendly, town centre hotel
Dislikes:
Beer in the bar could have been better.
On check-in, details of my pre-payment could not be found.
Shower room/toilet a bit crampd
Response from The Grant Arms Hotel:
THANYOU FOR YOUR REVIEW
Guest Review for The Grant Arms Hotel, Bury
Stuart
Alone
Stayed: Dec '12
3
Would not recommend to others.
Rooms:
2
Value:
3
Friendliness:
3
Cleanliness:
4
Facilities:
3
Staff service:
3
Location:
4
Breakfast:
3
"Room clean but tired, needs updating"
Room spotlessly clean but decor and fittings very tired… Read more
"Room clean but tired, needs updating"
Room spotlessly clean but decor and fittings very tired Read less
Likes:
Close to where I needed to be
Dislikes:
However tired the room, it is not good to see the door hanging off the bedside cabinet - 2 minutes maintenance....
Response from The Grant Arms Hotel:
The bedside cabinet door was repaired immediately after we was made aware of the problem.. Thankyou
Guest Review for The Grant Arms Hotel, Bury
Simon
Mature Couple
Stayed: Nov '12
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
3
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
4
"Friendly hotel in a beautiful location"
An overnight stay while visiting family. A good location in the centre of Ramsbottom, a very nice hotel with wonderful staff.… Read more
"Friendly hotel in a beautiful location"
An overnight stay while visiting family. A good location in the centre of Ramsbottom, a very nice hotel with wonderful staff. Read less
Likes:
The location
Dislikes:
None
Response from The Grant Arms Hotel:
Thankyou for your kind review, we hope to see you again in the future.
Guest Review for The Grant Arms Hotel, Bury
Ian
Group of Adults
Stayed: Sep '12
4
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
3
Staff service:
4
Location:
4
Breakfast:
4
"N/a"
N/a… Read more
"N/a"
N/a Read less
Likes:
N/a
Dislikes:
N/a
Response from The Grant Arms Hotel:
Thankyou for mentioning the staff being friendly, they really appreciated the comment....We are currently attempting to do some refurbishment on the rooms..We hope to see you again in the future
Guest Review for The Grant Arms Hotel, Bury
jacqueline
Mature Couple
Stayed: Sep '12
2
Would not recommend to others.
Rooms:
2
Value:
1
Friendliness:
3
Cleanliness:
2
Facilities:
3
Staff service:
3
Location:
4
Breakfast:
3
"Ramsbottam music festival made it all worth while"
Arriving at 2.00 to a very noisy hotel,where we were told 2 functions were in progress was not a good start.We were given the key to our room and found our own way there.Left our suitcase and left.… Read more
"Ramsbottam music festival made it all worth while"
Arriving at 2.00 to a very noisy hotel,where we were told 2 functions were in progress was not a good start.We were given the key to our room and found our own way there.Left our suitcase and left. Read less
Likes:
Apart from having a quiet drink in the bar on our return about 10.30,served by a pleasent barman,nothing else.
Dislikes:
No sign of "mine host".At breakfast the coffee was cold.The waitress said they had almost run out of
milk,so cereal would not have been an option.....The mattress was very hard,and the door to the e
Response from The Grant Arms Hotel:
Thankyou for mentioning the nice barman he really appreciated the comment...on the day in question we were very busy with christening parties in the funtion suites although this should not affect the hotel guests as they are on the floor above...The breakfast waitress did comment on the milk running low and so we had restocked within 10 minutes of being aware of this...
Guest Review for The Grant Arms Hotel, Bury
Martina
Group of Adults
Stayed: Jun '12
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
5
"Pleasantly surprised"
I had booked 1double and 1twin. I was meant to have the twin, but it had actually been changed to a double. The room was really spacious and for what I paid, was really good value for money. We booked… Read more
"Pleasantly surprised"
I had booked 1double and 1twin. I was meant to have the twin, but it had actually been changed to a double. The room was really spacious and for what I paid, was really good value for money. We booked this hotel as we were going to a gig at Heaton Park and it was really handy to get there on the metroline via Bury station (10 mins away).

Although I am unlikely to go back to Ramsbottom itself, I would definitely recommend this hotel to someone who needed a hotel in the area. Read less
Likes:
Breakfast was great
Dislikes:
None
Response from The Grant Arms Hotel:
Thankyou for your kind comments
Guest Review for The Grant Arms Hotel, Bury
Kyle
Family with young Children
Stayed: Jun '12
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Excellent!"
For a wedding in the town.… Read more
"Excellent!"
For a wedding in the town. Read less
Likes:
Lovely large room, comfy bed, very friendly, helpful staff. Very happy with stay, if was returning to this part of the country again, would definitly stay here!
Dislikes:
None
Response from The Grant Arms Hotel:
Thankyou your comments were really appreciated..
Guest Review for The Grant Arms Hotel, Bury
Page: 1 | 2 | 3 | 4 Next
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