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The Grant Arms Hotel Bury
Visit Britain 3 Stars Guest Accommodation
Hotel
Guest Rating: 4
See all 33 reviews
11 Market Place, Ramsbottom

Bury, 

Lancashire, 


BL0 9AJ,  England
Average Guest Rating for The Grant Arms Hotel, Bury
Guest reviews for The Grant Arms Hotel, Bury are provided by real guests who have actually stayed at the property.
Rooms:
3.8
Value:
3.9
Friendliness:
4.5
Cleanliness:
4.1
Facilities:
3.7
Staff service:
4.3
Location:
4.4
Breakfast:
4.1
Guest Rating:
4
From 33 reviews
Sort:Guest Reviews
Previous Page: 1 | 2 | 3 | 4 Next
Anthony
Mature Couple
Stayed: Jun '12
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
4
"Exactly what we wanted."
Comfortable,near where we wanted to be,events in pub,meals if wanted,friendly staff.… Read more
"Exactly what we wanted."
Comfortable,near where we wanted to be,events in pub,meals if wanted,friendly staff. Read less
Likes:
Car park at rear,and seating outside if wanted.
Dislikes:
None
Response from The Grant Arms Hotel:
Thankyou for your comments...
Guest Review for The Grant Arms Hotel, Bury
charles
Mature Couple
Stayed: Jun '12
5
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Nice weekend break"
Enjoyed the one night stay. Next time we will stay longer, now that we know the quality of the hotel. (The previous two nights we stayed in Travel Lodge, Bury.)… Read more
"Nice weekend break"
Enjoyed the one night stay. Next time we will stay longer, now that we know the quality of the hotel. (The previous two nights we stayed in Travel Lodge, Bury.) Read less
Likes:
Clean, comfortable room, albeit quite small for a double.
Staff were pleasant and helpfull. Food was good value and good quality.
Central location for events in Ramsbottom.
Dislikes:
None
Response from The Grant Arms Hotel:
Thankyou for your comments ...
Guest Review for The Grant Arms Hotel, Bury
Richard
Mature Couple
Stayed: May '12
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
4
"Great central place to stay - clean and comfortable."
On holiday in England, stop over in Ramsbottom for family research.… Read more
"Great central place to stay - clean and comfortable."
On holiday in England, stop over in Ramsbottom for family research. Read less
Likes:
Centrally located for our needs, comfortable large and clean room and resonably priced.
Dislikes:
None
Response from The Grant Arms Hotel:
Thankyou for this review....
Guest Review for The Grant Arms Hotel, Bury
Joan
Mature Couple
Stayed: Apr '12
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
3
Staff service:
5
Location:
5
Breakfast:
5
"Incorrect description of facilities."
Description on booking confirmation stated Double room with ensuite bathroom, Sky TV, telephone, trouser press and Wifi. The reality was basic Freeview TV, and no WiFi.… Read more
"Incorrect description of facilities."
Description on booking confirmation stated Double room with ensuite bathroom, Sky TV, telephone, trouser press and Wifi. The reality was basic Freeview TV, and no WiFi. Read less
Likes:
Staff friendliness, especially Manager and Receptionist.
Dislikes:
Heating failed as boiler had broken down, so we were quite cold and could not have a shower or bath.
Response from The Grant Arms Hotel:
It is unfortunate that the heating wasnt working correctly during your stay with us, We have however been taken over since your stay and have new management who ensure that wifi does run throughout the building and all rooms are as advertised.
Thankyou for your comments
Guest Review for The Grant Arms Hotel, Bury
Peter
Mature Couple
Stayed: Dec '11
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
4
"warm and friendly"
a pleasent stay… Read more
"warm and friendly"
a pleasent stay Read less
Likes:
room clean
facilities good
breakfast good
Dislikes:
when we returned in the evening we had to go downstairs to the bar to get someone to give us our room key as noboddy came to reception after ring the bell,this happened on both nights.
Response from The Grant Arms Hotel:
It is usually stated on checkin that the front door is closed at 9pm and entry can be gained via the front door of the building...You obviously were not given this information which I am sorry for... Thankyou for your comments
Guest Review for The Grant Arms Hotel, Bury
Claire
Alone
Stayed: Sep '11
3
Would recommend to others.
Rooms:
3
Value:
3
Friendliness:
4
Cleanliness:
3
Facilities:
3
Staff service:
3
Location:
4
Breakfast:
4
"Overnight stay"
Asked for 2pm check in on booking, room was not ready until later, not a problem though.… Read more
"Overnight stay"
Asked for 2pm check in on booking, room was not ready until later, not a problem though. Read less
Likes:
Good location, freindly staff.
Dislikes:
No hot water in morning for shower and no hot water through tap either. I hate wasteing water so I did not run tap for too long, but did give the shower more than enough time!!
Response from The Grant Arms Hotel:
Since your stay new management have taken over the grant arms hotel and the hot water problem has been rectified..although I will apologise for the water not working correctly during your stay...Thankyou for your comments
Guest Review for The Grant Arms Hotel, Bury
ann
Mature Couple
Stayed: Aug '11
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"a wonderful hotel that suited all our expectations"
so good we intend to come back again… Read more
"a wonderful hotel that suited all our expectations"
so good we intend to come back again Read less
Likes:
liked the hotel and location
Dislikes:
found the stairs a bit of a problem
Response from The Grant Arms Hotel:
Thankyou for your lovely comments we look forward to seeing you in the future
Guest Review for The Grant Arms Hotel, Bury
Andi
Group of Adults
Stayed: Jul '11
4
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
4
"Great apart from the mattress"
Staying over for a guitar event in the function room.… Read more
"Great apart from the mattress"
Staying over for a guitar event in the function room. Read less
Likes:
Very friendly, food was very good and the room was clean with a decent bathroom.
Dislikes:
Hardest mattress I've ever slept on, and made a lot of loud creaking noises whenever I moved.

Also I'd prefer fresh rather than packet orange juice and real tomatoes rather than tinned at breakfast
Response from The Grant Arms Hotel:
Thankyou for the comments, since your review we have acknowledged the mattress issue in the room you stayed in and have purchased a new one...
Guest Review for The Grant Arms Hotel, Bury
sharon
Mature Couple
Stayed: Jul '11
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
5
"adequate , friendly and helpfull staff"
loction was perfect for our needs , meals were saisfactory , staff were helpful and available.… Read more
"adequate , friendly and helpfull staff"
loction was perfect for our needs , meals were saisfactory , staff were helpful and available. Read less
Likes:
location , staff
Dislikes:
felt the staff were a little short.
people from functions were underneath our window and although not overley loud kept us awake.
function room near reception and had to avoid people to get to room
Response from The Grant Arms Hotel:
Since your stay with us we have had a complete turn around of staff and i can assure you aor team here now prides itself on customer relationships..Thankyou for your comments
Guest Review for The Grant Arms Hotel, Bury
Stephen
Mature Couple
Stayed: Jul '11
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
4
Location:
5
Breakfast:
4
"We'll be back"
Very enjoyable and convenient overnight stay.… Read more
"We'll be back"
Very enjoyable and convenient overnight stay. Read less
Likes:
Clean, comfortable rooms and very friendly staff with a good English breakfast.
Dislikes:
Some noise from the bar late into the evening. Staff were overstretched at breakfast.
Response from The Grant Arms Hotel:
Thankyou
Guest Review for The Grant Arms Hotel, Bury
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