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Rufford Arms Hotel Rufford
Self Assessed 3 Stars Hotel
Restaurant with rooms
Guest Rating: 4.5
See all 176 reviews
380 Liverpool Road

Rufford, 

Lancashire, 


L40 1SQ,  United Kingdom
Average Guest Rating for Rufford Arms Hotel, Rufford
Guest reviews for Rufford Arms Hotel, Rufford are provided by real guests who have actually stayed at the property.
Rooms:
4.4
Value:
4.4
Friendliness:
4.8
Cleanliness:
4.7
Facilities:
4.2
Staff service:
4.7
Location:
4.2
Breakfast:
4.4
Guest Rating:
4.5
From 176 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
Vicki
Alone
Stayed: Jul '17
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Excellent value for money - very comfortable and food delicious!"
Fantastic food in the restaurant - rooms a little noisy from road traffic and neighbouring rooms.… Read more
"Excellent value for money - very comfortable and food delicious!"
Fantastic food in the restaurant - rooms a little noisy from road traffic and neighbouring rooms. Read less
Likes:
Vegetable Thai Green Curry
Dislikes:
The road was a little noisy outside and I could hear the TV in the neighbouring room - not sure if they just had it on too loud though or if it is representative of all accommodation.
Guest Review for Rufford Arms Hotel, Rufford
kieran
Young Couple
Stayed: Jun '17
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
"superb hotel that exceeds in all areas"
i went with my girlfriend to treat ourselves. thanks to the staff at the hotel, we didn't have to put much effort into anything. they were helpful, friendly and full of local knowledge which guided us… Read more
"superb hotel that exceeds in all areas"
i went with my girlfriend to treat ourselves. thanks to the staff at the hotel, we didn't have to put much effort into anything. they were helpful, friendly and full of local knowledge which guided us to the right places to eat, visit and relax. Read less
Likes:
no stress and no problems. i felt like the staff were there just for us. even when serving other guests, they managed to meet everyone's needs
Dislikes:
None
Guest Review for Rufford Arms Hotel, Rufford
Hilary
Mature Couple
Stayed: Apr '17
2
Would not recommend to others.
Rooms:
4
Value:
3
Friendliness:
4
Cleanliness:
4
Facilities:
3
Staff service:
3
Location:
2
"Disappointing"
One night stay and we seem to have coincided with two large parties making the restaurant massively overstuffed and the hotel very noisy There is a lot of road noise in room 9 and we were woken repea… Read more
"Disappointing"
One night stay and we seem to have coincided with two large parties making the restaurant massively overstuffed and the hotel very noisy There is a lot of road noise in room 9 and we were woken repeatedly in the night by late revellers and by some kind of equipment firing every half hour. Beds could do with a mattress topper as they are too hard. Looked so promising that it was really disappointing. Read less
Likes:
Staff were very friendly.
Dislikes:
Noise
Response from Rufford Arms Hotel:
Many thanks for taking the time to complete feedback. We can only say that we are a little disappointed with your review, and apologise that you had a less than excellent stay. A lot of the issues raised seem to be out of our control, such as noise from other guests, some external noise (as the room you stayed in is not near any equipment from the hotel or neighbouring properties) and your personal mattress preference. Apologies that our restaurant was busy, but it was a saturday night
Guest Review for Rufford Arms Hotel, Rufford
Fraser
Family with young Children
Stayed: Feb '17
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Great place, will recommend and come back again."
great… Read more
"Great place, will recommend and come back again."
great Read less
Likes:
clean and comfortable
Dislikes:
no
Guest Review for Rufford Arms Hotel, Rufford
PETER
Alone
Stayed: Feb '17
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Very Tired"
I had a long drive up to Leyland,then a long meeting,so I was very tired.I was joined by some friends for Dinner in thr Resaurant,and we all enjoyed the meal.Food was excellent,service first class.… Read more
"Very Tired"
I had a long drive up to Leyland,then a long meeting,so I was very tired.I was joined by some friends for Dinner in thr Resaurant,and we all enjoyed the meal.Food was excellent,service first class. Read less
Likes:
The room,staff,food
Dislikes:
None
Response from Rufford Arms Hotel:
I am glad you managed to get a good nights relaxation in to overcome your tiredness. We look forward to being the calm you need after a long journey next time you visit
Guest Review for Rufford Arms Hotel, Rufford
Alice
Family with young Children
Stayed: Feb '17
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Excellent"
Overnight stay.… Read more
"Excellent"
Overnight stay. Read less
Likes:
Had a lovely stay, the staff and food were excellent.
Dislikes:
None
Guest Review for Rufford Arms Hotel, Rufford
Anja
Alone
Stayed: Feb '17
3
Would recommend to others.
Rooms:
4
Value:
3
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
3
Breakfast:
2
"Nice hotel, weak internet signal"
I stayed 1 night.… Read more
"Nice hotel, weak internet signal"
I stayed 1 night. Read less
Likes:
I had a nice stay for one night, the room was very clean, and the bathroom clean and new, friendly staf
Dislikes:
The dinner menu lacked some simple options, like some pasta dishes, hamburger, or premium sandwich. Internet signal was too weak in my room, nor did it work in the 3 other rooms we tried.
Response from Rufford Arms Hotel:
Thankyou for taking the time to give us feedback. Sorry to hear you had issues with the WiFi, but we do advertise it is only in the public area (bar/restaurant) although signal can often be picked up in the rooms. In terms of the food offering, we do offer several 'simple' dishes, and are happy to accommodate any requirements where possible if we are given the chance, ie if you ask we will do our utmost. We would even be happy to prepare something from the lunch menu, such as sandwiches etc
Guest Review for Rufford Arms Hotel, Rufford
Robert
Group of Adults
Stayed: Feb '17
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Value for money"
Over nite stay to visit family while in the area… Read more
"Value for money"
Over nite stay to visit family while in the area Read less
Likes:
It's a very friendly hotel and restaurant the staff were very helpful and friendly made us very welcome. We arrived late in the evening nothing was too much trouble Excellent stay.
Dislikes:
The only thing I could complain about was the headboard it didn't allow you to sit up in bed.
Guest Review for Rufford Arms Hotel, Rufford
ian
Group of Adults
Stayed: Jan '17
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
3
Staff service:
5
Location:
3
Breakfast:
2
"Overall a very pleasant stay"
Stayed to celebrate a friends 70th birthday. The party was 19 strong traveling literally from the four corners of the uk.… Read more
"Overall a very pleasant stay"
Stayed to celebrate a friends 70th birthday. The party was 19 strong traveling literally from the four corners of the uk. Read less
Likes:
The bar/food were of good quality. The service was very good. The room was clean and tidy.
Dislikes:
The radiator room 10 was freezing. Breakfast pricing was a joke ! Same price for full English or a sausage sandwich ! The sandwich was nice but not worth the money !
Response from Rufford Arms Hotel:
Thanks for the positive feedback. Please note that the breakfast pricing is inclusive of all items that are available, including drinks and buffet items.
Guest Review for Rufford Arms Hotel, Rufford
Jan
Mature Couple
Stayed: Jan '17
4
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
4
"Good Quality Value for Money"
Good Quality Value for Money… Read more
"Good Quality Value for Money"
Good Quality Value for Money Read less
Likes:
Comfy bed, tea &a coffee making facilities
Dislikes:
Bath very high sided to climb into shower
Guest Review for Rufford Arms Hotel, Rufford
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
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