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The Bel Air Hotel Wigan
Self Assessed 2 Stars Guest House
Bed and Breakfast
Guest Rating: 3.3
See all 32 reviews
236 Wigan Lane

Wigan, 

Lancashire, 


WN1 2NU,  England
Average Guest Rating for The Bel Air Hotel, Wigan
Guest reviews for The Bel Air Hotel, Wigan are provided by real guests who have actually stayed at the property.
Rooms:
2.9
Value:
3.6
Friendliness:
4.3
Cleanliness:
3.6
Facilities:
3.0
Staff service:
3.9
Location:
4.0
Breakfast:
2.9
Guest Rating:
3.3
From 32 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 Next
Ruth
Alone
Stayed: Jul '14
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
2
"Friendly Hotel"
This is a good place to stay, close enough to town centre and reasonably quiet at night as being on a busy main road. Unfortunately for the time I was there the kitchen was being refurbished although… Read more
"Friendly Hotel"
This is a good place to stay, close enough to town centre and reasonably quiet at night as being on a busy main road. Unfortunately for the time I was there the kitchen was being refurbished although in fairness the continental breakfast options were exceptional. Read less
Likes:
A friendly atmosphere and pleasant staff who went out of their way to be helpful.
Dislikes:
No lift and could do with a fridge in the room.
Guest Review for The Bel Air Hotel, Wigan
Brian
Alone
Stayed: May '14
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
3
"One-night only for friend's birthday at Wigan Rugby Union Club"
Day & evening 40th birthday celebration at Wigan Rugby Union Club, just 10 minutes walk from the hotel.… Read more
"One-night only for friend's birthday at Wigan Rugby Union Club"
Day & evening 40th birthday celebration at Wigan Rugby Union Club, just 10 minutes walk from the hotel. Read less
Likes:
Location, location, location! Comfortable and friendly hotel/guest house/B&B. Friendly & helpful staff. Nice relaxed breakfast on big comfy settee in bar area. Good value for money for a Saturday eve.
Dislikes:
None
Guest Review for The Bel Air Hotel, Wigan
Christine
Mature Couple
Stayed: Apr '14
4
Would recommend to others.
Rooms:
3
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
5
"Pleasant overnight stay at The Bel Air hotel"
Overnight stay to attend family event following day.… Read more
"Pleasant overnight stay at The Bel Air hotel"
Overnight stay to attend family event following day. Read less
Likes:
Comfortable room - friendly , helpful staff and continental breakfast suited us. Very reasonable rates
Dislikes:
None
Guest Review for The Bel Air Hotel, Wigan
Marc
Mature Couple
Stayed: Mar '14
4
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
3
Staff service:
4
Location:
4
Breakfast:
3
"Great value in Wigan"
An overnight stay close to our friends 50th party venue. A warm friendly welcome from Abigail who went out of her way to make sure we could park our car without causing disruption. The room had all we… Read more
"Great value in Wigan"
An overnight stay close to our friends 50th party venue. A warm friendly welcome from Abigail who went out of her way to make sure we could park our car without causing disruption. The room had all we wanted and was value for the money paid. Read less
Likes:
Location and friendly staff.
Dislikes:
Nothing of any note.
Guest Review for The Bel Air Hotel, Wigan
Sharon
Group of Adults
Stayed: Feb '14
3
Would not recommend to others.
Rooms:
2
Value:
3
Friendliness:
4
Cleanliness:
2
Facilities:
2
Staff service:
4
Location:
4
Breakfast:
4
"OK until we got to the bathroom!"
Warm welcome and initially impressed with the room which was large and reasonably well equipped. Bathroom was very dated & in poor condition. Water began leaking through roof waking us on the 1st morn… Read more
"OK until we got to the bathroom!"
Warm welcome and initially impressed with the room which was large and reasonably well equipped. Bathroom was very dated & in poor condition. Water began leaking through roof waking us on the 1st morning and there was no hot water on the 2nd night. Windows cracked and drafty made room cold. Saturday night staff not very helpful but this was not the norm, breakfast was great and most staff members very pleasant. Mixed review, OK for the price but couldn't wholeheartedly recommend it Read less
Likes:
Great breakfast, friendly staff for the best part, room was large and comfortable
Dislikes:
Bathroom. Large corner bath but insufficient hot water to have a bath or indeed a shower, water coming through roof, poor condition of fixtures. Also drafty from poor fitting & cracked windows
Guest Review for The Bel Air Hotel, Wigan
Lee
Mature Couple
Stayed: Nov '13
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
4
"Nice Hotel,enjoyable stay"
Enjoyable one night stay… Read more
"Nice Hotel,enjoyable stay"
Enjoyable one night stay Read less
Likes:
A nice clean Hotel,friendly staff,nice big bath in family room.Would stay again if in area
Dislikes:
Nothing really, perhaps more of a choice of breakfast
Guest Review for The Bel Air Hotel, Wigan
Nathan
Alone
Stayed: Apr '13
3
Would recommend to others.
Rooms:
3
Value:
3
Friendliness:
4
Cleanliness:
4
Facilities:
2
Staff service:
4
Location:
4
Breakfast:
1
"Not bad for a last minute booking!"
I stayed over after a last minute meeting was planned for early the next morning. I arrived to an unattended hotel, and could not get hold of anyone by buzzing the bell, or calling the telephone. I ha… Read more
"Not bad for a last minute booking!"
I stayed over after a last minute meeting was planned for early the next morning. I arrived to an unattended hotel, and could not get hold of anyone by buzzing the bell, or calling the telephone. I had to go away to a pub nearby and call for a few more times before getting hold of someone, and asking if I could come and check in. Never mind, I was in no hurry though... But it would be a shame if someone was and it happened then. Read less
Likes:
I thought it was nice and quiet, and near where I needed to be the following morning. The bar was great the night before for a catch up with a friend, and the staff were really helpful.
Dislikes:
The breakfast was described as continental. I'm not sure branflakes, cornflakes, and toast quite classes as a continental breakfast. What about fruit? Croissants? Something a bit more substantial.
Guest Review for The Bel Air Hotel, Wigan
David
Group of Adults
Stayed: Jan '13
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
4
Cleanliness:
4
Facilities:
3
Staff service:
4
Location:
5
Breakfast:
3
"Very Friendly"
Nice pleasant stay,with a friendly welcome… Read more
"Very Friendly"
Nice pleasant stay,with a friendly welcome Read less
Likes:
Friendly staff, great location
Dislikes:
None
Guest Review for The Bel Air Hotel, Wigan
steve
Family with older Children
Stayed: Sep '12
4
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
3
Staff service:
2
Location:
5
Breakfast:
2
"very good value for money"
very comfey beds with great location… Read more
"very good value for money"
very comfey beds with great location Read less
Likes:
liked the location also the beds were very comtable
Dislikes:
the tv didnt work couldnt find anyone who new how to get it to work
Guest Review for The Bel Air Hotel, Wigan
Nicola
Young Couple
Stayed: Jul '12
2
Would not recommend to others.
Rooms:
1
Value:
2
Friendliness:
4
Cleanliness:
2
Facilities:
3
Staff service:
4
Location:
3
Breakfast:
2
"Unclean bedroom with facilities (shower, freeview box) that did not work and a broken window!"
We were in room number 11, and there were a number of problems. Although the bed was clean, the room was not and would have benefited from being hoovered. The shower did not work properly, and so we… Read more
"Unclean bedroom with facilities (shower, freeview box) that did not work and a broken window!"
We were in room number 11, and there were a number of problems. Although the bed was clean, the room was not and would have benefited from being hoovered. The shower did not work properly, and so we had to use the shower in the corridor instead. We could only access 3 channels on the TV as the freeview box was not working. The worst thing was that the window was broken, and the glass had not been removed, but had plastic perspex on either side! A review in 2011 complains about the same. Read less
Likes:
There was only two positive things about our stay: the friendliness of the staff,and that there is a bar downstairs where we could have a drink and watch the Olympics on their plasma screen.
Dislikes:
The window being broken in our room, and the shards of glass still being present, with plastic perspex on either side! The shower, and freeview box not working, and the lack of cleanliness.
Guest Review for The Bel Air Hotel, Wigan
Page: 1 | 2 | 3 | 4 Next
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