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Eden House Hotel Grantham
Self Assessed 3 Stars Hotel
Hotel
Guest Rating: 3.7
See all 48 reviews
130 North Parade

Grantham, 

Lincolnshire, 


NG31 8AU,  United Kingdom
Average Guest Rating for Eden House Hotel, Grantham
Guest reviews for Eden House Hotel, Grantham are provided by real guests who have actually stayed at the property.
Rooms:
3.2
Value:
3.9
Friendliness:
4.4
Cleanliness:
3.8
Facilities:
3.5
Staff service:
4.2
Location:
4.1
Breakfast:
3.9
Guest Rating:
3.7
From 48 reviews
Sort:Guest Reviews
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Roger
Mature Couple
Stayed: May '18
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
4
Cleanliness:
3
Facilities:
4
Staff service:
3
Location:
5
Breakfast:
4
"Like the Curate's egg, good in parts."
At first our room, no.3 seemed fine then eating our sandwiches kept hearing a very noisy tank? nearby filling and re-filling behind the bed. Imagining what this would be like at night Spoke to recepti… Read more
"Like the Curate's egg, good in parts."
At first our room, no.3 seemed fine then eating our sandwiches kept hearing a very noisy tank? nearby filling and re-filling behind the bed. Imagining what this would be like at night Spoke to receptionist who offered us another room upstairs. He carried our suitcase upto room 113 which was actually two rooms,separate bath-room huge! good solid mature
At breakfast I asked lady for marmalade and she brought me one small pot!! They don't have enough staff there! Read less
Likes:
The room and bed were very comfortable warm and quiet although the hotel was not very full the nights we were there. Don't know what it would be like if there was a hen or stag do there.
Dislikes:
When we returned to our room Friday evening about 10 p.m. our room had not been serviced, no bed made room not tidied and tea-bags and milk etc not replaced. We told the receptionist who apologised.
Guest Review for Eden House Hotel, Grantham
Trevor
Mature Couple
Stayed: Apr '18
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
4
"Clean family run hotel."
Comfortable… Read more
"Clean family run hotel."
Comfortable Read less
Likes:
Local to our venue.
Dislikes:
None
Guest Review for Eden House Hotel, Grantham
Jeannie
Alone
Stayed: Apr '18
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"One old lady and her 2 big dogs."
Travelling home to Scotland after Easter in Essex camping. A bit cold, dirty and tired so got straight into a hot bath followed by a snack and drink at the bar.
Pure bliss.… Read more
"One old lady and her 2 big dogs."
Travelling home to Scotland after Easter in Essex camping. A bit cold, dirty and tired so got straight into a hot bath followed by a snack and drink at the bar.
Pure bliss. Read less
Likes:
The manager accommodated the dogs and provided extra blankets for them and I had the room directly beside an exit so they could get out when required.
I slept really well and enjoyed breakfast.
Dislikes:
Nothing. Great service and accommodation.
Guest Review for Eden House Hotel, Grantham
Paul
Mature Couple
Stayed: Mar '18
1
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
3
Cleanliness:
1
Facilities:
1
Staff service:
3
Location:
3
"Hotel needs an update"
Thankful it was only one night. Rooms are outdated and grubby. Staff really helpful though.… Read more
"Hotel needs an update"
Thankful it was only one night. Rooms are outdated and grubby. Staff really helpful though. Read less
Likes:
It was only one night
Dislikes:
Tired decor, grubby room, broken window in room and radiator only partly worked
Guest Review for Eden House Hotel, Grantham
Richard
Alone
Stayed: Feb '18
2
Would not recommend to others.
Rooms:
3
Value:
3
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
2
Location:
4
Breakfast:
1
"Accommodation satisfactory, service poor."
Room ok, service poor.… Read more
"Accommodation satisfactory, service poor."
Room ok, service poor. Read less
Likes:
Bed was comfortable.
Dislikes:
I stood waiting to be seated at breakfast for 15 minutes and no staff members appeared. In the end, I git bored of waiting and went back to my room, having had no breakfast. On checkout, no offer wama
Guest Review for Eden House Hotel, Grantham
Laura
Mature Couple
Stayed: Dec '17
3
Would not recommend to others.
Rooms:
3
Value:
3
Friendliness:
4
Cleanliness:
3
Facilities:
3
Staff service:
4
Location:
4
Breakfast:
3
"Just OK"
We have stayed here a few times (approx 5), over the last couple of years. Regretfully, it seems to be going slowly down hill. Public areas a fine, but the rooms need some TLC and they need more sta… Read more
"Just OK"
We have stayed here a few times (approx 5), over the last couple of years. Regretfully, it seems to be going slowly down hill. Public areas a fine, but the rooms need some TLC and they need more staff. The few staff that were on duty, were running around trying to keep everything going. Breakfast should have more options. Last time we stayed, we had a few issues with the room, this time the room was just OK, but the lack of staff was obvious. We will book elsewhere next time. Read less
Likes:
Location
Dislikes:
Limited breakfast choice, rooms need TLC, more staff.
Guest Review for Eden House Hotel, Grantham
Nigel
Mature Couple
Stayed: Dec '17
1
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
1
Cleanliness:
1
Facilities:
1
Staff service:
2
Location:
4
Breakfast:
1
"Dangerous"
Broken glass in the window and lack of sash cords made the window lethal.All electrical appliances were out of date for P A T testing.… Read more
"Dangerous"
Broken glass in the window and lack of sash cords made the window lethal.All electrical appliances were out of date for P A T testing. Read less
Likes:
NothingDirty
Dislikes:
Dirty shower ,general dust and unclean behind bed
Guest Review for Eden House Hotel, Grantham
Karen
Group of Adults
Stayed: Oct '17
4
Would recommend to others.
Rooms:
3
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
5
"Location great for walking into town dentre"
One night stay meeting up with friends. Great location 10 min walk to main high street. Reception, lounge area, bar and dining room very well furnished and lovely decor. Rooms are in need of refurbish… Read more
"Location great for walking into town dentre"
One night stay meeting up with friends. Great location 10 min walk to main high street. Reception, lounge area, bar and dining room very well furnished and lovely decor. Rooms are in need of refurbishment but they did state this in welcome pack that they are working through the entire hotel. Rooms good size, clean and powerful shower. Woukd have preferred a bigger bed but we are used to a king size and not a double. Once fully refurbished this will fe a great hotel. Read less
Likes:
Convenient location and great breakfast.
Dislikes:
Only room needing updating and decorating hut this is underway.
Guest Review for Eden House Hotel, Grantham
Rosemary
Mature Couple
Stayed: Sep '17
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
5
"Room and bed very clean and tidy. bathroom in need of refurbishment, water hot. - room quiet."
Visiting daughter in Grantham for 50th birthday celebrations from our home in Norfolk for two nights.… Read more
"Room and bed very clean and tidy. bathroom in need of refurbishment, water hot. - room quiet."
Visiting daughter in Grantham for 50th birthday celebrations from our home in Norfolk for two nights. Read less
Likes:
A pleasant clean room and comfortable bed. Quiet and peaceful night's sleep. When first arrived there were no towels in room but the receptionist quickly brought some upto room.
Dislikes:
On sunday morning, 1st October there were 13 friends family for breakfast, food very good. but the waitress had BO very badly which was unpleasant when serving food. I informed the male waiter.
Guest Review for Eden House Hotel, Grantham
Elsie
Mature Couple
Stayed: Sep '17
3
Would recommend to others.
Rooms:
2
Value:
3
Friendliness:
5
Cleanliness:
2
Facilities:
3
Staff service:
5
Location:
4
Breakfast:
3
"Good service and Great value. Decor a bit tired."
Comfy enough stay… Read more
"Good service and Great value. Decor a bit tired."
Comfy enough stay Read less
Likes:
Staff friendly and honest when my husband left his wallet
Dislikes:
Going home
Guest Review for Eden House Hotel, Grantham
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