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Eden House Hotel Grantham
Self Assessed 3 Stars Hotel
Hotel
Guest Rating: 3.7
See all 44 reviews
130 North Parade

Grantham, 

Lincolnshire, 


NG31 8AU,  United Kingdom
Average Guest Rating for Eden House Hotel, Grantham
Guest reviews for Eden House Hotel, Grantham are provided by real guests who have actually stayed at the property.
Rooms:
3.1
Value:
3.9
Friendliness:
4.4
Cleanliness:
3.9
Facilities:
3.5
Staff service:
4.2
Location:
4.1
Breakfast:
3.9
Guest Rating:
3.7
From 44 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 Next
Richard
Alone
Stayed: Feb '18
2
Would not recommend to others.
Rooms:
3
Value:
3
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
2
Location:
4
Breakfast:
1
"Accommodation satisfactory, service poor."
Room ok, service poor.… Read more
"Accommodation satisfactory, service poor."
Room ok, service poor. Read less
Likes:
Bed was comfortable.
Dislikes:
I stood waiting to be seated at breakfast for 15 minutes and no staff members appeared. In the end, I git bored of waiting and went back to my room, having had no breakfast. On checkout, no offer wama
Guest Review for Eden House Hotel, Grantham
Laura
Mature Couple
Stayed: Dec '17
3
Would not recommend to others.
Rooms:
3
Value:
3
Friendliness:
4
Cleanliness:
3
Facilities:
3
Staff service:
4
Location:
4
Breakfast:
3
"Just OK"
We have stayed here a few times (approx 5), over the last couple of years. Regretfully, it seems to be going slowly down hill. Public areas a fine, but the rooms need some TLC and they need more sta… Read more
"Just OK"
We have stayed here a few times (approx 5), over the last couple of years. Regretfully, it seems to be going slowly down hill. Public areas a fine, but the rooms need some TLC and they need more staff. The few staff that were on duty, were running around trying to keep everything going. Breakfast should have more options. Last time we stayed, we had a few issues with the room, this time the room was just OK, but the lack of staff was obvious. We will book elsewhere next time. Read less
Likes:
Location
Dislikes:
Limited breakfast choice, rooms need TLC, more staff.
Guest Review for Eden House Hotel, Grantham
Nigel
Mature Couple
Stayed: Dec '17
1
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
1
Cleanliness:
1
Facilities:
1
Staff service:
2
Location:
4
Breakfast:
1
"Dangerous"
Broken glass in the window and lack of sash cords made the window lethal.All electrical appliances were out of date for P A T testing.… Read more
"Dangerous"
Broken glass in the window and lack of sash cords made the window lethal.All electrical appliances were out of date for P A T testing. Read less
Likes:
NothingDirty
Dislikes:
Dirty shower ,general dust and unclean behind bed
Guest Review for Eden House Hotel, Grantham
Karen
Group of Adults
Stayed: Oct '17
4
Would recommend to others.
Rooms:
3
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
5
"Location great for walking into town dentre"
One night stay meeting up with friends. Great location 10 min walk to main high street. Reception, lounge area, bar and dining room very well furnished and lovely decor. Rooms are in need of refurbish… Read more
"Location great for walking into town dentre"
One night stay meeting up with friends. Great location 10 min walk to main high street. Reception, lounge area, bar and dining room very well furnished and lovely decor. Rooms are in need of refurbishment but they did state this in welcome pack that they are working through the entire hotel. Rooms good size, clean and powerful shower. Woukd have preferred a bigger bed but we are used to a king size and not a double. Once fully refurbished this will fe a great hotel. Read less
Likes:
Convenient location and great breakfast.
Dislikes:
Only room needing updating and decorating hut this is underway.
Guest Review for Eden House Hotel, Grantham
Rosemary
Mature Couple
Stayed: Sep '17
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
5
"Room and bed very clean and tidy. bathroom in need of refurbishment, water hot. - room quiet."
Visiting daughter in Grantham for 50th birthday celebrations from our home in Norfolk for two nights.… Read more
"Room and bed very clean and tidy. bathroom in need of refurbishment, water hot. - room quiet."
Visiting daughter in Grantham for 50th birthday celebrations from our home in Norfolk for two nights. Read less
Likes:
A pleasant clean room and comfortable bed. Quiet and peaceful night's sleep. When first arrived there were no towels in room but the receptionist quickly brought some upto room.
Dislikes:
On sunday morning, 1st October there were 13 friends family for breakfast, food very good. but the waitress had BO very badly which was unpleasant when serving food. I informed the male waiter.
Guest Review for Eden House Hotel, Grantham
Elsie
Mature Couple
Stayed: Sep '17
3
Would recommend to others.
Rooms:
2
Value:
3
Friendliness:
5
Cleanliness:
2
Facilities:
3
Staff service:
5
Location:
4
Breakfast:
3
"Good service and Great value. Decor a bit tired."
Comfy enough stay… Read more
"Good service and Great value. Decor a bit tired."
Comfy enough stay Read less
Likes:
Staff friendly and honest when my husband left his wallet
Dislikes:
Going home
Guest Review for Eden House Hotel, Grantham
Mark
Mature Couple
Stayed: Sep '17
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
4
"Ist Time in Grantham"
Very enjoyable… Read more
"Ist Time in Grantham"
Very enjoyable Read less
Likes:
Cleanliness, location
Dislikes:
No
Guest Review for Eden House Hotel, Grantham
Simon
Family with older Children
Stayed: Aug '17
3
Would recommend to others.
Rooms:
1
Value:
3
Friendliness:
5
Cleanliness:
4
Facilities:
3
Staff service:
5
Location:
5
Breakfast:
4
"Location good, friendly staff, but overall appearance of our particular room and the grounds tired."
Reason for visit, my fathers funeral. Hotel close to family therefore, hotel was convenient. Whilst the staff were all friendly and efficient, our room was a little tired. I understand some of the roo… Read more
"Location good, friendly staff, but overall appearance of our particular room and the grounds tired."
Reason for visit, my fathers funeral. Hotel close to family therefore, hotel was convenient. Whilst the staff were all friendly and efficient, our room was a little tired. I understand some of the rooms are being refurbished, but for convenience I would have liked to have had light bulbs in the wall lights at least. I couldn't be bothered with complaining during my stay, because I had more important things on my mind. I had my two sons with me in a separate room & their room was in better condit Read less
Likes:
Location for town and relatives was great. Room special rate price reflected quality of our room.
Dislikes:
My room quality was poor.
Guest Review for Eden House Hotel, Grantham
Erica
Mature Couple
Stayed: Jul '17
3
Would not recommend to others.
Rooms:
2
Value:
3
Friendliness:
5
Cleanliness:
4
Facilities:
3
Staff service:
4
Location:
2
Breakfast:
4
"Adequate"
Tired room in need of decoration… Read more
"Adequate"
Tired room in need of decoration Read less
Likes:
Friendly staff
Dislikes:
Eating out in sister hotel
Guest Review for Eden House Hotel, Grantham
Sally
Mature Couple
Stayed: Jun '17
5
Would recommend to others.
Rooms:
3
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
3
Staff service:
5
Location:
5
Breakfast:
5
"Friendly and caring"
Could not have been better… Read more
"Friendly and caring"
Could not have been better Read less
Likes:
I am Gluten Free and everybody was wonderful about made it so easy. My daughter and myself had the evening meal which was 1st class.
Dislikes:
None
Guest Review for Eden House Hotel, Grantham
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