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The Penny Lane Liverpool
Self Assessed 3 Stars Hotel
Hotel
Guest Rating: 4.9
See all 29 reviews
3-5 Smithdown Place

Liverpool, 

Merseyside, 


L15 9EH,  United Kingdom
Average Guest Rating for The Penny Lane, Liverpool
Guest reviews for The Penny Lane, Liverpool are provided by real guests who have actually stayed at the property.
Rooms:
4.8
Value:
4.7
Friendliness:
4.9
Cleanliness:
4.9
Facilities:
4.6
Staff service:
4.9
Location:
4.6
Breakfast:
4.7
Guest Rating:
4.9
From 29 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 Next
Brian
Mature Couple
Stayed: Aug '17
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Highly recommend"
Very enjoyable… Read more
"Highly recommend"
Very enjoyable Read less
Likes:
Great location and fun interior
Dislikes:
None
Guest Review for The Penny Lane, Liverpool
Deryck
Mature Couple
Stayed: Jun '17
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"A Good Place to stay in Liverpool"
This hotel is a very good accommodation and the breakfast is excellent. The Beatles theme is very pleasant. It has no dedicated parking but on our last 3 visits we always found a space. All the sta… Read more
"A Good Place to stay in Liverpool"
This hotel is a very good accommodation and the breakfast is excellent. The Beatles theme is very pleasant. It has no dedicated parking but on our last 3 visits we always found a space. All the staff are wonderful. Read less
Likes:
The friendly staff
Dislikes:
No
Guest Review for The Penny Lane, Liverpool
Sarah Jane
With a colleague
Stayed: Mar '17
5
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Friendly, helpful hotel"
We attended a wedding up the road so stayed for one night. The staff were efficient, friendly & helpful at all times.… Read more
"Friendly, helpful hotel"
We attended a wedding up the road so stayed for one night. The staff were efficient, friendly & helpful at all times. Read less
Likes:
The breakfast was excellent, especially as I am gluten free. Lovely shower.
Dislikes:
It would have been good to have a full length wardrobe & information pack in the room with checkout times etc. Also, wifi would have been good - if it was available then display a code in the room.
Guest Review for The Penny Lane, Liverpool
Gillian
Mature Couple
Stayed: Jan '17
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
3
Staff service:
5
Location:
5
Breakfast:
2
"Enjoyable stay, friendly staff"
Just one night but will definitely return.… Read more
"Enjoyable stay, friendly staff"
Just one night but will definitely return. Read less
Likes:
All as expected
Dislikes:
Not that we didn't like but would prefer more choice at breakfast
Guest Review for The Penny Lane, Liverpool
Géraldine
Family with older Children
Stayed: Sep '16
4
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
4
Cleanliness:
5
Facilities:
5
Staff service:
4
Location:
4
Breakfast:
4
"A good place to stay"
We stayed one night, and our very late arrival wasn't a problem as there is a 24/24 reception.
A good size twin room, very clean. I loved the bathroom : simple but smart, spacious, clean & well desig… Read more
"A good place to stay"
We stayed one night, and our very late arrival wasn't a problem as there is a 24/24 reception.
A good size twin room, very clean. I loved the bathroom : simple but smart, spacious, clean & well designed. Read less
Likes:
It was one night and all worked ok for us.
Having breakfast with the Beatles was fun!
Dislikes:
The few steps to the room were blocked by a table and chairs. There is a lift beside but wasn't sure if the use of it was for everyone or just for persons with restricted mobility.
Guest Review for The Penny Lane, Liverpool
YOICHI
Mature Couple
Stayed: Aug '16
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
3
Cleanliness:
4
Facilities:
4
Staff service:
3
Location:
2
Breakfast:
3
"Good"
We were happy with Beatles.… Read more
"Good"
We were happy with Beatles. Read less
Likes:
Many Beatles goods.
Dislikes:
We could not find the hotel buried book in my room.
Guest Review for The Penny Lane, Liverpool
Michael
Family with young Children
Stayed: Jul '16
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Really fun hotel in a great location and the staff could not have been any friendly or more helpful!"
We had a really nice two night stay, the location was great and so cool to be right in the "heart" of Penny Lane. The staff could not have been nicer during our entire stay!… Read more
"Really fun hotel in a great location and the staff could not have been any friendly or more helpful!"
We had a really nice two night stay, the location was great and so cool to be right in the "heart" of Penny Lane. The staff could not have been nicer during our entire stay! Read less
Likes:
The staff was the friendliest we encountered on our entire 11 night trip to England and Ireland. The Beatles theme was very well executed and really enhanced our stay as we were in Liverpool for that.
Dislikes:
I would recommend larger beds for the rooms. The rooms were quite spacious and could have supported larger beds. This would have been more convenient for our family too (2 adults, 2 kids).
Guest Review for The Penny Lane, Liverpool
Jacobus
Young Couple
Stayed: Jul '16
5
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
3
Breakfast:
5
"Friendly, hospitable and excellent"
We had a wonderful stay. Friendly staff and clean surroundings.… Read more
"Friendly, hospitable and excellent"
We had a wonderful stay. Friendly staff and clean surroundings. Read less
Likes:
Excellent breakfast. Very friendly and helpful staff. Clean and big room. Excellent WiFi. Close to many sites relating to the Beatles song 'Penny Lane'.
Dislikes:
The hotel is quite far from central Liverpool, but public transport is close and easy enough to use.
Guest Review for The Penny Lane, Liverpool
Julie
Mature Couple
Stayed: Jun '16
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
4
Breakfast:
5
"Family reunion"
A 1 night stopover to meet up with family from Isle of Man.… Read more
"Family reunion"
A 1 night stopover to meet up with family from Isle of Man. Read less
Likes:
Warm and comfortable room, great shower, top quality breakfast and excellent staff service.
Dislikes:
None
Guest Review for The Penny Lane, Liverpool
Sandra
Mature Couple
Stayed: Jun '16
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Wonderful friendly atmosphere, fantastic location for Beatles fans!"
Great stay, comfortable rooms, excellent breakfast. Would definitely recommend… Read more
"Wonderful friendly atmosphere, fantastic location for Beatles fans!"
Great stay, comfortable rooms, excellent breakfast. Would definitely recommend Read less
Likes:
Great location for Beatles tour. Friendly welcoming staff.
Dislikes:
Could do with air conditioning in rooms as we stayed over in June
Guest Review for The Penny Lane, Liverpool
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