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Albert and Victoria Hotel Southport
Self Assessed 3 Stars Guest House
Hotel
Guest Rating: 3.5
See all 33 reviews
38 The Promenade

Southport, 

Merseyside, 


PR8 1QU,  United Kingdom
Average Guest Rating for Albert and Victoria Hotel, Southport
Guest reviews for Albert and Victoria Hotel, Southport are provided by real guests who have actually stayed at the property.
Rooms:
3.4
Value:
3.9
Friendliness:
4.1
Cleanliness:
3.8
Facilities:
3.2
Staff service:
4.0
Location:
4.5
Breakfast:
3.8
Guest Rating:
3.5
From 33 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 Next
C F
Alone
Stayed: Jan '16
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
3
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
5
"Room with a view."
Good value for money and great breakfast. Staff were friendly and helpful. Ample parking too! Will be back!… Read more
"Room with a view."
Good value for money and great breakfast. Staff were friendly and helpful. Ample parking too! Will be back! Read less
Likes:
Great location and good value for money.
Dislikes:
Lounge was not available after certain time in the evening.
Guest Review for Albert and Victoria Hotel, Southport
Michael
With a colleague
Stayed: Dec '15
3
Would not recommend to others.
Rooms:
3
Value:
4
Friendliness:
4
Cleanliness:
3
Facilities:
2
Staff service:
4
Location:
4
"Tiny room with no shower pressure"
I was only staying one night, for a work Christmas party.… Read more
"Tiny room with no shower pressure"
I was only staying one night, for a work Christmas party. Read less
Likes:
Good location.
Dislikes:
I had a single room, which was tiny. The bed almost touched the wall on all sides! Also, as you opened the door to the room, there were two steps down into the room right beyond the door. That did not
Guest Review for Albert and Victoria Hotel, Southport
mary
Mature Couple
Stayed: Sep '15
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
4
"very helpfull"
comfortable friendly helpfull… Read more
"very helpfull"
comfortable friendly helpfull Read less
Likes:
nothing to complain about as very good value for money
Dislikes:
no
Guest Review for Albert and Victoria Hotel, Southport
Carolyn
Mature Couple
Stayed: Sep '15
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
3
Staff service:
4
Location:
5
Breakfast:
5
"Friendly staff and excellent breakfast"
Despite the fact that we arrived after 10.30 pm we received a warm welcome. We enjoyed the excellent breakfast the next day.… Read more
"Friendly staff and excellent breakfast"
Despite the fact that we arrived after 10.30 pm we received a warm welcome. We enjoyed the excellent breakfast the next day. Read less
Likes:
Room was spacious. Good shower with plenty of hot water. Most of all appreciated how friendly and helpful the staff were.
Dislikes:
None
Guest Review for Albert and Victoria Hotel, Southport
SUSAN
Mature Couple
Stayed: Aug '15
1
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
2
Cleanliness:
2
Facilities:
1
Staff service:
2
Location:
4
Breakfast:
4
"Don't visit this hotel"
We were so disappointed Had a room 10x8 2windows one of which opened for 3 inches so room was stuffy and airless. In the evening we had to leave door open to get some air into room, it was the stiflin… Read more
"Don't visit this hotel"
We were so disappointed Had a room 10x8 2windows one of which opened for 3 inches so room was stuffy and airless. In the evening we had to leave door open to get some air into room, it was the stifling. Room 4 had 1bedside table and light, apart from TV and tea making description on web was completely made up for this room. Second morning no bed made, dirty cups, no cleaning done. Room cramped, hot and dull, spoilt my holiday. Worst hotel I have ever stayed in. Read less
Likes:
Breakfast was nice
Dislikes:
The outside of hotel is dirty unkept, ramp for disabled dangerous. My husband partially sighted. Hotel smells. Reception, lounge bar closes by 8pm so there was no security nowhere to sit only in room
Guest Review for Albert and Victoria Hotel, Southport
Nicholas
Mature Couple
Stayed: May '15
1
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
3
Cleanliness:
2
Facilities:
1
Staff service:
3
Location:
3
Breakfast:
1
"Worst value hotel ever"
The website said the hotel was 4 star. It wasn't even worth one. Tatty small room. Bathroom awful. Shower didn't work properly. Just an expensive doss house.… Read more
"Worst value hotel ever"
The website said the hotel was 4 star. It wasn't even worth one. Tatty small room. Bathroom awful. Shower didn't work properly. Just an expensive doss house. Read less
Likes:
As far as the hotel is concerned NOTHING
Dislikes:
EVERYTHING
Guest Review for Albert and Victoria Hotel, Southport
Jill
Young Couple
Stayed: Apr '15
2
Would not recommend to others.
Rooms:
3
Value:
2
Friendliness:
3
Cleanliness:
5
Facilities:
3
Staff service:
3
Location:
5
Breakfast:
1
"clean but tired and unfriendly"
Nice and clean but booked a deluxe?? And the bathroom was tiny and facilities were not what I thought a deluxe room would be ??… Read more
"clean but tired and unfriendly"
Nice and clean but booked a deluxe?? And the bathroom was tiny and facilities were not what I thought a deluxe room would be ?? Read less
Likes:
Location
Dislikes:
Not as deluxe that I was looking for on a romantic stay away
Guest Review for Albert and Victoria Hotel, Southport
David
Mature Couple
Stayed: Apr '15
4
Would recommend to others.
Rooms:
2
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
2
Staff service:
4
Location:
4
Breakfast:
4
"Ok for the one night that was needed."
Comfortable, clean and ok for the one night. Breakfast was good with friendly staff.… Read more
"Ok for the one night that was needed."
Comfortable, clean and ok for the one night. Breakfast was good with friendly staff. Read less
Likes:
The location and value for money.
Dislikes:
Very small bathroom and floor tiles broken.
Guest Review for Albert and Victoria Hotel, Southport
Alison
With a colleague
Stayed: Apr '15
2
Would not recommend to others.
Rooms:
2
Value:
2
Friendliness:
2
Cleanliness:
2
Facilities:
2
Staff service:
2
Location:
4
Breakfast:
1
"Budget accommodation which needs updating. Nothing luxury about it, needs repairs and redecorated."
The accommodation was adequate and conveniently situated near the Floral Hall but lacking any charm or character. It may have been in great hotel in former days but is now in need of refitting and re… Read more
"Budget accommodation which needs updating. Nothing luxury about it, needs repairs and redecorated."
The accommodation was adequate and conveniently situated near the Floral Hall but lacking any charm or character. It may have been in great hotel in former days but is now in need of refitting and redecoration. Bar/lounge area not very inviting and the whole place seems to be run on a shoe string with very few staff. My colleague had breakfast on her first day before I arrived and advised me it was poor so we paid for breakfast at the Ramada for the other 3 days. Read less
Likes:
It was close to the Floral Hall but so is the Ramada and I really wished I hadn't tried to save a bit of money and had just gone to Ramada.
Dislikes:
Dated hotel run on a shoe string. Public spaces not inviting. Room adequately clean but very small bathroom with cracked bathroom tiles, needs upgrading.
Guest Review for Albert and Victoria Hotel, Southport
leslie
Alone
Stayed: Mar '15
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
4
Cleanliness:
5
Facilities:
3
Staff service:
4
Location:
4
"you don't always get what you pay for"
Budget +++, clean rooms,en suite a little on the small side but I never blame my weight. Water red hot, more of a B+B feel than an hotel,but no bad thing really… Read more
"you don't always get what you pay for"
Budget +++, clean rooms,en suite a little on the small side but I never blame my weight. Water red hot, more of a B+B feel than an hotel,but no bad thing really Read less
Likes:
friendliness of one person staff
Dislikes:
None
Guest Review for Albert and Victoria Hotel, Southport
Page: 1 | 2 | 3 | 4 Next
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