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Albert and Victoria Hotel Southport
Self Assessed 3 Stars Guest House
Hotel
Guest Rating: 3.5
See all 29 reviews
38 The Promenade

Southport, 

Merseyside, 


PR8 1QU,  United Kingdom
Average Guest Rating for Albert and Victoria Hotel, Southport
Guest reviews for Albert and Victoria Hotel, Southport are provided by real guests who have actually stayed at the property.
Rooms:
3.4
Value:
3.9
Friendliness:
4.1
Cleanliness:
3.9
Facilities:
3.1
Staff service:
4.0
Location:
4.5
Breakfast:
3.7
Guest Rating:
3.5
From 29 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 Next
SUSAN
Mature Couple
Stayed: Aug '15
1
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
2
Cleanliness:
2
Facilities:
1
Staff service:
2
Location:
4
Breakfast:
4
"Don't visit this hotel"
We were so disappointed Had a room 10x8 2windows one of which opened for 3 inches so room was stuffy and airless. In the evening we had to leave door open to get some air into room, it was the stiflin… Read more
"Don't visit this hotel"
We were so disappointed Had a room 10x8 2windows one of which opened for 3 inches so room was stuffy and airless. In the evening we had to leave door open to get some air into room, it was the stifling. Room 4 had 1bedside table and light, apart from TV and tea making description on web was completely made up for this room. Second morning no bed made, dirty cups, no cleaning done. Room cramped, hot and dull, spoilt my holiday. Worst hotel I have ever stayed in. Read less
Likes:
Breakfast was nice
Dislikes:
The outside of hotel is dirty unkept, ramp for disabled dangerous. My husband partially sighted. Hotel smells. Reception, lounge bar closes by 8pm so there was no security nowhere to sit only in room
Guest Review for Albert and Victoria Hotel, Southport
Nicholas
Mature Couple
Stayed: May '15
1
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
3
Cleanliness:
2
Facilities:
1
Staff service:
3
Location:
3
Breakfast:
1
"Worst value hotel ever"
The website said the hotel was 4 star. It wasn't even worth one. Tatty small room. Bathroom awful. Shower didn't work properly. Just an expensive doss house.… Read more
"Worst value hotel ever"
The website said the hotel was 4 star. It wasn't even worth one. Tatty small room. Bathroom awful. Shower didn't work properly. Just an expensive doss house. Read less
Likes:
As far as the hotel is concerned NOTHING
Dislikes:
EVERYTHING
Guest Review for Albert and Victoria Hotel, Southport
Jill
Young Couple
Stayed: Apr '15
2
Would not recommend to others.
Rooms:
3
Value:
2
Friendliness:
3
Cleanliness:
5
Facilities:
3
Staff service:
3
Location:
5
Breakfast:
1
"clean but tired and unfriendly"
Nice and clean but booked a deluxe?? And the bathroom was tiny and facilities were not what I thought a deluxe room would be ??… Read more
"clean but tired and unfriendly"
Nice and clean but booked a deluxe?? And the bathroom was tiny and facilities were not what I thought a deluxe room would be ?? Read less
Likes:
Location
Dislikes:
Not as deluxe that I was looking for on a romantic stay away
Guest Review for Albert and Victoria Hotel, Southport
David
Mature Couple
Stayed: Apr '15
4
Would recommend to others.
Rooms:
2
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
2
Staff service:
4
Location:
4
Breakfast:
4
"Ok for the one night that was needed."
Comfortable, clean and ok for the one night. Breakfast was good with friendly staff.… Read more
"Ok for the one night that was needed."
Comfortable, clean and ok for the one night. Breakfast was good with friendly staff. Read less
Likes:
The location and value for money.
Dislikes:
Very small bathroom and floor tiles broken.
Guest Review for Albert and Victoria Hotel, Southport
Alison
With a colleague
Stayed: Apr '15
2
Would not recommend to others.
Rooms:
2
Value:
2
Friendliness:
2
Cleanliness:
2
Facilities:
2
Staff service:
2
Location:
4
Breakfast:
1
"Budget accommodation which needs updating. Nothing luxury about it, needs repairs and redecorated."
The accommodation was adequate and conveniently situated near the Floral Hall but lacking any charm or character. It may have been in great hotel in former days but is now in need of refitting and re… Read more
"Budget accommodation which needs updating. Nothing luxury about it, needs repairs and redecorated."
The accommodation was adequate and conveniently situated near the Floral Hall but lacking any charm or character. It may have been in great hotel in former days but is now in need of refitting and redecoration. Bar/lounge area not very inviting and the whole place seems to be run on a shoe string with very few staff. My colleague had breakfast on her first day before I arrived and advised me it was poor so we paid for breakfast at the Ramada for the other 3 days. Read less
Likes:
It was close to the Floral Hall but so is the Ramada and I really wished I hadn't tried to save a bit of money and had just gone to Ramada.
Dislikes:
Dated hotel run on a shoe string. Public spaces not inviting. Room adequately clean but very small bathroom with cracked bathroom tiles, needs upgrading.
Guest Review for Albert and Victoria Hotel, Southport
leslie
Alone
Stayed: Mar '15
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
4
Cleanliness:
5
Facilities:
3
Staff service:
4
Location:
4
"you don't always get what you pay for"
Budget +++, clean rooms,en suite a little on the small side but I never blame my weight. Water red hot, more of a B+B feel than an hotel,but no bad thing really… Read more
"you don't always get what you pay for"
Budget +++, clean rooms,en suite a little on the small side but I never blame my weight. Water red hot, more of a B+B feel than an hotel,but no bad thing really Read less
Likes:
friendliness of one person staff
Dislikes:
None
Guest Review for Albert and Victoria Hotel, Southport
Lorraine
Mature Couple
Stayed: Feb '15
2
Would not recommend to others.
Rooms:
2
Value:
1
Friendliness:
2
Cleanliness:
2
Facilities:
2
Staff service:
1
Location:
3
"The building is tired and unloved."
Was very shabby from the outside. Inside was not much better.
The room was overpriced you could not even see outside because of
condensation behind the secondary glass. Breakfast should have been… Read more
"The building is tired and unloved."
Was very shabby from the outside. Inside was not much better.
The room was overpriced you could not even see outside because of
condensation behind the secondary glass. Breakfast should have been
included for the price. Would definitely not go again. We have seen hotels
priced less than that with far superior rooms. Read less
Likes:
Nothing.
Dislikes:
None
Guest Review for Albert and Victoria Hotel, Southport
Natasha
Young Couple
Stayed: Jan '15
4
Would recommend to others.
Rooms:
3
Value:
5
Friendliness:
4
Cleanliness:
3
Facilities:
3
Staff service:
4
Location:
5
Breakfast:
5
"Relaxing."
We only came for the night but we had a relaxing time we would be visiting again.… Read more
"Relaxing."
We only came for the night but we had a relaxing time we would be visiting again. Read less
Likes:
It was quiet.
Dislikes:
Nothing.
Guest Review for Albert and Victoria Hotel, Southport
robert
Young Couple
Stayed: Nov '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"perfectly situated"
Only stayed one night staff were very friendly and accommodating room was fab even had a kitchen sink microwave and fridge tucked away.breakfast room was light and airy breakfast was lovely… Read more
"perfectly situated"
Only stayed one night staff were very friendly and accommodating room was fab even had a kitchen sink microwave and fridge tucked away.breakfast room was light and airy breakfast was lovely Read less
Likes:
Everything
Dislikes:
None
Guest Review for Albert and Victoria Hotel, Southport
Louise
Young Couple
Stayed: Nov '14
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Lovely hotel, excellent location!"
One night stay in 4 poster room. On arrival room was clean and tidy, staff friendly.… Read more
"Lovely hotel, excellent location!"
One night stay in 4 poster room. On arrival room was clean and tidy, staff friendly. Read less
Likes:
Two minute walk to the pier and arcades, no noise from other guests, good nights sleep! Would be lovely for longer stay and will definitely visit again!
Dislikes:
None
Guest Review for Albert and Victoria Hotel, Southport
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