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Balmoral Lodge Hotel Southport
Self Assessed 3 Stars Hotel
Hotel
Guest Rating: 4.2
See all 148 reviews
41 Queens Road

Southport, 

Merseyside, 


PR9 9EX,  United Kingdom
Average Guest Rating for Balmoral Lodge Hotel, Southport
Guest reviews for Balmoral Lodge Hotel, Southport are provided by real guests who have actually stayed at the property.
Rooms:
3.9
Value:
4.4
Friendliness:
4.7
Cleanliness:
4.1
Facilities:
3.8
Staff service:
4.6
Location:
4.3
Breakfast:
4.0
Guest Rating:
4.2
From 148 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
Elizabeth
Mature Couple
Stayed: May '17
3
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
3
Staff service:
4
Location:
4
Breakfast:
3
"Good value hotel clean and basic"
We stayed for 2 nights with our 2 dogs. We were given a room on the first floor, when we tried to take our dogs out in the back garden for a quick pee we were told that the garden was only for guests… Read more
"Good value hotel clean and basic"
We stayed for 2 nights with our 2 dogs. We were given a room on the first floor, when we tried to take our dogs out in the back garden for a quick pee we were told that the garden was only for guests who have the rooms with the patio onto the garden. Seemed a bit unfair that 2 out of the 3 garden rooms didn't have dogs and that no one else can use it. Having said that the room was clean had all the things you need for a room. Cooked breakfast wasn't the largest but continental to fill up on. Read less
Likes:
The price. People who ran hotel were lovely and couldn't do enough for you except let you into the back garden.
Dislikes:
Not getting into the back garden, it was a lovely weekend and having a seat in the garden would have been lovely.
Response from Balmoral Lodge Hotel:
Thank you for your nice review, we are sorry that we could not let you in the garden that time but 2 of the other rooms had dogs in the garden and their patio doors were opened. We could not let other dogs walk around in case of entering people's rooms or fighting with their dogs. We had bad experiences in the past and could not risk it. Kind regards
Guest Review for Balmoral Lodge Hotel, Southport
Linda
With a colleague
Stayed: Apr '17
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
4
"good locayion ideal for aintree"
very good… Read more
"good locayion ideal for aintree"
very good Read less
Likes:
very convient location
Dislikes:
no
Response from Balmoral Lodge Hotel:
Thank you very much for your excellent review, we are very pleased that you enjoyed your time with us and at the race. Kind regards
Guest Review for Balmoral Lodge Hotel, Southport
JANET
Mature Couple
Stayed: Mar '17
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
4
"Comfortable stay"
Very friendly, helpful staff. Dog friendly. Comfortable room with everything we needed. Tasty breakfast… Read more
"Comfortable stay"
Very friendly, helpful staff. Dog friendly. Comfortable room with everything we needed. Tasty breakfast Read less
Likes:
That it was dog friendly, 5 minute walk to a beautiful park and 5 mins walk to town centre.
Dislikes:
The weather!!!
Response from Balmoral Lodge Hotel:
Thank you very much for your review, we are very pleased that you enjoyed your stay with us. Kind regards
Guest Review for Balmoral Lodge Hotel, Southport
William
Mature Couple
Stayed: Feb '17
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Like being at home."
A really good rest.… Read more
"Like being at home."
A really good rest. Read less
Likes:
Friendliness and extreme value for money.
Dislikes:
No.
Response from Balmoral Lodge Hotel:
Thank you so much for your excellent review, Kind regards
Guest Review for Balmoral Lodge Hotel, Southport
Linda
Mature Couple
Stayed: Dec '16
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
5
"Great Hotel"
Room 7 is a very big room, the beds are very comfy. A very good quality hotel.… Read more
"Great Hotel"
Room 7 is a very big room, the beds are very comfy. A very good quality hotel. Read less
Likes:
The room was very big, the beds were comfy, the breakfast was tasty,the staff were friendly. We enjoyed our stay and will be staying when we visit Southport again.
Dislikes:
No
Response from Balmoral Lodge Hotel:
Thank you very much for your excellent review, we are very pleased that you enjoyed your time with us. Kind regards
Guest Review for Balmoral Lodge Hotel, Southport
Sally
Alone
Stayed: Oct '16
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
3
"Welcoming"
This establishment was very helpful and friendly, The rooms where all clean and tidy and the breakfast was very good value for money.… Read more
"Welcoming"
This establishment was very helpful and friendly, The rooms where all clean and tidy and the breakfast was very good value for money. Read less
Likes:
The facilities etc were worth the money paid for an overnight stay
Dislikes:
None
Response from Balmoral Lodge Hotel:
Thank you very much for your excellent review, we hope to see you again for your next visit to Southport. Kind regards
Guest Review for Balmoral Lodge Hotel, Southport
james
Mature Couple
Stayed: Sep '16
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
4
Breakfast:
5
"great time with delightful people"
We had a lovely stay at the Balmoral . The staff made us feel really welcome and were always pleasant and very polite , the room was very comfortable and we really appreciated the bath .The facilities… Read more
"great time with delightful people"
We had a lovely stay at the Balmoral . The staff made us feel really welcome and were always pleasant and very polite , the room was very comfortable and we really appreciated the bath .The facilities matched anything we have found anywhere.The dogs were made especially welcome Read less
Likes:
A real value for money holiday which matched and in some ways exceeded holidays costing much more . We would definitely return there in the future and would recommend the Balmoral to anybody
Dislikes:
None
Response from Balmoral Lodge Hotel:
Thank you very much for your excellent review, we are very pleased that you and your little dogs enjoyed your time with us. Kind regards
Guest Review for Balmoral Lodge Hotel, Southport
Mark
Mature Couple
Stayed: Aug '16
3
Would recommend to others.
Rooms:
2
Value:
5
Friendliness:
5
Cleanliness:
1
Facilities:
2
Staff service:
5
Location:
5
Breakfast:
4
"Basic value for money acommodation"
two night over night stay with breakfast… Read more
"Basic value for money acommodation"
two night over night stay with breakfast Read less
Likes:
good car parking
Dislikes:
cleanliness of the hotel leaves a lot to be desired
Response from Balmoral Lodge Hotel:
Thank you for your review, we are very sorry that the chambermaid forgot to clean your room during your second night. Kind regards
Guest Review for Balmoral Lodge Hotel, Southport
peter
Family with young Children
Stayed: Feb '16
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
4
"perfect location perfect hosts"
warm and friendly people. nothing was to much trouble if you asked.… Read more
"perfect location perfect hosts"
warm and friendly people. nothing was to much trouble if you asked. Read less
Likes:
we were made welcome from the minute we stepped through the door room was very spacious ensuite and lovelly and warm with comfortable beds enjoyed every minute
Dislikes:
None
Response from Balmoral Lodge Hotel:
Thank you very much for your excellent review, we are very pleqsed that you enjoyed your stay with us. Kind regards
Guest Review for Balmoral Lodge Hotel, Southport
David
Mature Couple
Stayed: Dec '15
3
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
3
Staff service:
5
Location:
5
Breakfast:
3
"Good value for money"
Overnight stay for a wedding.
A friendly welcome.
The room was a good size and the bed, although firm, was comfortable.
The quilt was thin, but adequate, with blankets in the wardrobe if needed.… Read more
"Good value for money"
Overnight stay for a wedding.
A friendly welcome.
The room was a good size and the bed, although firm, was comfortable.
The quilt was thin, but adequate, with blankets in the wardrobe if needed. Read less
Likes:
Good sized room, friendly welcome.
Value for money.
Dislikes:
The plastic, padded toilet seat felt cheap.
There was no heating in the bathroom (in December!).
The shower was ok but not strong and the temperature fluctuated.
Response from Balmoral Lodge Hotel:
Thank you for your review, we are pleased that you like your room, the central heating is on timer but you should had have it evening and evening on top of the electrical convectors. Sorry if something happened then. Kind regards
Guest Review for Balmoral Lodge Hotel, Southport
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
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