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Balmoral Lodge Hotel Southport
Self Assessed 3 Stars Hotel
Hotel
Guest Rating: 4.2
See all 142 reviews
41 Queens Road

Southport, 

Merseyside, 


PR9 9EX,  England
Average Guest Rating for Balmoral Lodge Hotel, Southport
Guest reviews for Balmoral Lodge Hotel, Southport are provided by real guests who have actually stayed at the property.
Rooms:
3.9
Value:
4.4
Friendliness:
4.7
Cleanliness:
4.1
Facilities:
3.8
Staff service:
4.6
Location:
4.3
Breakfast:
4.0
Guest Rating:
4.2
From 142 reviews
Sort:Guest Reviews
Previous Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
Sheila
Mature Couple
Stayed: Sep '14
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
3
Breakfast:
5
"Friendly, comfortable, loved the buffet breakfast"
We enjoyed our stay very much. Very comfortable and the staff extremely friendly and helpful. We had our little West Highland Terrier and he was made to feel as welcome as we were which was lovely.… Read more
"Friendly, comfortable, loved the buffet breakfast"
We enjoyed our stay very much. Very comfortable and the staff extremely friendly and helpful. We had our little West Highland Terrier and he was made to feel as welcome as we were which was lovely. Read less
Likes:
Friendliness, cleanliness and comfortable
Dislikes:
Our room although comfortable was a little tired and could do with brightening up a bit. The parking also was a bit of a problem, had to double park at times.
Response from Balmoral Lodge Hotel:
Thank you very much, we are very happy that you enjoyed your stay with us at The Balmoral Lodge and hope to see you again for your next visit to Southport.Kind regards
Guest Review for Balmoral Lodge Hotel, Southport
Samantha
Family with young Children
Stayed: Aug '14
4
Would recommend to others.
Rooms:
1
Value:
3
Friendliness:
5
Cleanliness:
2
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Friendly, welcoming, relaxed."
Good.… Read more
"Friendly, welcoming, relaxed."
Good. Read less
Likes:
The Hotel manager was friendly and the breakfasts were excellent. A relaxed attitude to children.
Dislikes:
The family room we had smelt of dogs and there were dog hairs on the comforters on the beds - I love dogs but this wasn't acceptable!
Response from Balmoral Lodge Hotel:
Thank you very much for your excellent review. We are very sorry that you find some hairs.We do accept dogs but charged 5 pounds per night to dry clean the bedspread etc... after their visit. You should have told us to rectify this as soon as you have been in the room.Kind regards
Guest Review for Balmoral Lodge Hotel, Southport
KATIA
Young Couple
Stayed: Aug '14
4
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
5
Cleanliness:
3
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
4
"Good quality !"
Good… Read more
"Good quality !"
Good Read less
Likes:
Location
Calm
Dislikes:
None
Response from Balmoral Lodge Hotel:
Thank you very much for your review, it has been a pleasure to have you at our hotel.Kind regards
Guest Review for Balmoral Lodge Hotel, Southport
Andrew
Mature Couple
Stayed: Aug '14
3
Would not recommend to others.
Rooms:
2
Value:
4
Friendliness:
4
Cleanliness:
2
Facilities:
3
Staff service:
4
Location:
4
Breakfast:
3
"Tired room could do with updating, friendly staff and service"
Stayed in room 12 which was very tired and not the cleanest room I have stayed in. We had a dog and thought we would have been given perhaps a poorer quality room. Although talking with other guests… Read more
"Tired room could do with updating, friendly staff and service"
Stayed in room 12 which was very tired and not the cleanest room I have stayed in. We had a dog and thought we would have been given perhaps a poorer quality room. Although talking with other guests their rooms were similar. Read less
Likes:
Good location, friendly staff and they liked our dog.
Dislikes:
Room tired and not the cleanest. Bed had a horrible plastic mattress cover with a sheet that kept coming off. Would have been better with a fitted sheet.
Response from Balmoral Lodge Hotel:
Thanks you for your review, we take on board your remarks.Kind regards
Guest Review for Balmoral Lodge Hotel, Southport
Geoff
Mature Couple
Stayed: Jul '14
3
Would recommend to others.
Rooms:
4
Value:
3
Friendliness:
4
Cleanliness:
3
Facilities:
4
Staff service:
4
Location:
3
Breakfast:
3
"Satisfactory overnight stay"
A one stay to break the journey from Scotland to the South of England… Read more
"Satisfactory overnight stay"
A one stay to break the journey from Scotland to the South of England Read less
Likes:
Very close to the town centre but quiet, Also a parking spot.
Dislikes:
It was a bit of a climb to the 2nd floor!
Response from Balmoral Lodge Hotel:
Thank you very much foryour review and hope to see you again.Kind regards
Guest Review for Balmoral Lodge Hotel, Southport
jason
Young Couple
Stayed: Dec '13
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
4
"nice hotel, good location, friendly and good value."
Very welcoming and pleasant.… Read more
"nice hotel, good location, friendly and good value."
Very welcoming and pleasant. Read less
Likes:
Good value and good breakfast, plenty of choice.
Dislikes:
No.
Response from Balmoral Lodge Hotel:
Thank you very much for your nice comments, we are very happy that you enjoyed your time with us.Kind regards
Guest Review for Balmoral Lodge Hotel, Southport
Elizabeth
Mature Couple
Stayed: Oct '13
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Visit"
We had a very comfortable and enjoyable stay.… Read more
"Visit"
We had a very comfortable and enjoyable stay. Read less
Likes:
Freedom of coming and going as we pleased and the friendly atmosphere.
Dislikes:
None
Response from Balmoral Lodge Hotel:
Thank you so much for your Akind review, we are so pleased that you enjoyed your time with us. Kind regards
Guest Review for Balmoral Lodge Hotel, Southport
anthony
Young Couple
Stayed: Sep '13
5
Would recommend to others.
Rooms:
3
Value:
5
Friendliness:
5
Cleanliness:
3
Facilities:
3
Staff service:
5
Location:
5
Breakfast:
4
"good value"
good… Read more
"good value"
good Read less
Likes:
good value
Dislikes:
no
Response from Balmoral Lodge Hotel:
Thank you for your excellent review, we are very pleased that your daughters enjoyed their time with us:
Kind regards
Guest Review for Balmoral Lodge Hotel, Southport
BRIAN
Alone
Stayed: Sep '13
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Another fantastic short break with excellent staff"
I was greeted as always with a welcoming smile and after a short chat given my keys to the room. Although a small room, it was furnished with the usual tv, hair dryer, iron etc, all fully functional.… Read more
"Another fantastic short break with excellent staff"
I was greeted as always with a welcoming smile and after a short chat given my keys to the room. Although a small room, it was furnished with the usual tv, hair dryer, iron etc, all fully functional. The ensuite bathroom was good, and the bed comfy. Read less
Likes:
Very pleasant owners and staff to look after anything you need.
Dislikes:
None
Response from Balmoral Lodge Hotel:
Thank you again, it is always a pleasure to see you here in Southport.Kind regards
Guest Review for Balmoral Lodge Hotel, Southport
Lynne
Family with older Children
Stayed: Aug '13
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
4
"A pleasant & comfortable stay, really friendly & welcoming staff."
Pleasant & warm welcome from staff. Nothing was too much trouble for staff. Room was clean and comfortable. Breakfast was very nice.… Read more
"A pleasant & comfortable stay, really friendly & welcoming staff."
Pleasant & warm welcome from staff. Nothing was too much trouble for staff. Room was clean and comfortable. Breakfast was very nice. Read less
Likes:
Pleasant & warm welcome from staff. Nothing was too much trouble for staff. Room was clean and comfortable. Breakfast was very nice. We will definitely use this hotel again.
Dislikes:
None
Response from Balmoral Lodge Hotel:
Thank you very much for your excellent review; we are very pleased that your enjoyed your time with us. Kind regards
Guest Review for Balmoral Lodge Hotel, Southport
Previous Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
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