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Balmoral Lodge Hotel Southport
AA 2 Stars Small Hotel
Hotel
Guest Rating: 4.2
See all 124 reviews
41 Queens road

Southport, 

Merseyside, 


PR9 9EX,  England
Average Guest Rating for Balmoral Lodge Hotel, Southport
Guest reviews for Balmoral Lodge Hotel, Southport are provided by real guests who have actually stayed at the property.
Rooms:
3.9
Value:
4.4
Friendliness:
4.7
Cleanliness:
4.1
Facilities:
3.9
Staff service:
4.6
Location:
4.3
Breakfast:
4.0
Guest Rating:
4.2
From 124 reviews
Sort:Guest Reviews
Previous Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
bianca
Young Couple
Stayed: Oct '12
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
2
Cleanliness:
4
Facilities:
3
Staff service:
3
Location:
4
Breakfast:
3
"We could take our dogs."
Comfortable, clean, quiet. Bit cold in rooms but they provided an electric heater… Read more
"We could take our dogs."
Comfortable, clean, quiet. Bit cold in rooms but they provided an electric heater Read less
Likes:
Liked breakfast and the fact u could come and go when u needed
Dislikes:
Was asked to leave room so they could clean. Bit annoying
Response from Balmoral Lodge Hotel:
Thank you very much for your nice comments. I am sorry that the fact that the chamber maid insisted to clean the room was inconvenient but I am sure you could understand as you were staying 3 nights that we wanted to make sure you were confortable. We are looking forward to welcoming you again in our hotel Kind Regards Marie
Guest Review for Balmoral Lodge Hotel, Southport
julie
Mature Couple
Stayed: Oct '12
4
Would recommend to others.
Rooms:
2
Value:
4
Friendliness:
5
Cleanliness:
3
Facilities:
2
Staff service:
5
Location:
4
Breakfast:
4
"good value for what you payed for."
staff were very friendly always there to help but not introsive… Read more
"good value for what you payed for."
staff were very friendly always there to help but not introsive Read less
Likes:
everything great breakfast
Dislikes:
bedrooms were a bit dated
Response from Balmoral Lodge Hotel:
Thank you very much for your nice comments, we hope to see you again in our hotel. Kind Regards Marie
Guest Review for Balmoral Lodge Hotel, Southport
JEAN
Group of Adults
Stayed: Sep '12
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
4
"Very pleasant stay."
We had a very comfortable overnight stay. Decent food and pleasant staff. Perhaps could do with lighter, brighter decor when next refurbished.… Read more
"Very pleasant stay."
We had a very comfortable overnight stay. Decent food and pleasant staff. Perhaps could do with lighter, brighter decor when next refurbished. Read less
Likes:
Pleasant owners and comfy beds.
Dislikes:
no
Response from Balmoral Lodge Hotel:
Thank you very much for your nice comments, it has been a pleasure to meet you and hope to see you again. Kind Regards Marie
Guest Review for Balmoral Lodge Hotel, Southport
BRIAN
Alone
Stayed: Sep '12
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Excellent service with a smile"
Made to feel very welcome from the start. Nothing is too much trouble.… Read more
"Excellent service with a smile"
Made to feel very welcome from the start. Nothing is too much trouble. Read less
Likes:
Breakfast is excellent, and from 07.00 ti 10.00hrs
Dislikes:
Everything was ok
Response from Balmoral Lodge Hotel:
Thank you very much for your nice comments. We are looking forward to seeing you on your next visit. Kind Regards Marie
Guest Review for Balmoral Lodge Hotel, Southport
carol
Family with young Children
Stayed: Aug '12
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Friendiest Hotel we have ever stayed in"
My wife and I took our 2 grandchildren to stay for 4 nights and for what we paid, we were pleasantly surprised at the size and facilities of the room.… Read more
"Friendiest Hotel we have ever stayed in"
My wife and I took our 2 grandchildren to stay for 4 nights and for what we paid, we were pleasantly surprised at the size and facilities of the room. Read less
Likes:
The ladies that looked after us all week could not have been more helpful or friendly. We would not hesitate to book to stay here again.
Dislikes:
None
Response from Balmoral Lodge Hotel:
Thank you very much for your nice comments. It has been a pleasure to have you and hope to see you again with the lovely little ones.
Guest Review for Balmoral Lodge Hotel, Southport
Christine
Group of Adults
Stayed: Aug '12
4
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
4
"Happy holiday in friendly home."
I stayed for two nights with my elderly mother who walks with a stick and is not as mobile as she used to be. We had a lovely garden room and access was no problem at all, not many stairs to negotiate… Read more
"Happy holiday in friendly home."
I stayed for two nights with my elderly mother who walks with a stick and is not as mobile as she used to be. We had a lovely garden room and access was no problem at all, not many stairs to negotiate if you use the side door. Read less
Likes:
Staff extremely friendly and helpful. Great location. Parking on site or nearby. Private patio with direct access into lovely peaceful garden. Side door entrance without stairs.Very clean.
Dislikes:
Musty smell in the corridors, don't know why because everywhere was extremely clean.Decor a bit dated and old fashioned but all very clean and comfortable. Yoghurt at breakfast thin and disappointing.
Guest Review for Balmoral Lodge Hotel, Southport
laura
Young Couple
Stayed: Aug '12
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
3
Staff service:
4
Location:
4
Breakfast:
3
"Very good value for money"
Our room was spotless, the staff were very friendly and hotel was nicely kept.… Read more
"Very good value for money"
Our room was spotless, the staff were very friendly and hotel was nicely kept. Read less
Likes:
The location, the friendliness of staff and the room rate was excellent.
Dislikes:
Our mattress was a bit hard and the breakfast was average but can't expect much more for the price we paid.
Guest Review for Balmoral Lodge Hotel, Southport
Anthony
Alone
Stayed: Aug '12
4
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
3
Staff service:
4
Location:
4
Breakfast:
4
"Welcoming"
Friendly. Staff polite and helpful… Read more
"Welcoming"
Friendly. Staff polite and helpful Read less
Likes:
Evening meal was pleasant and service was good.Comfortable bed.
Dislikes:
En-suite in need of re-vamp.
Guest Review for Balmoral Lodge Hotel, Southport
Margaret
Group of Adults
Stayed: Jul '12
2
Would not recommend to others.
Rooms:
1
Value:
2
Friendliness:
4
Cleanliness:
3
Facilities:
1
Staff service:
2
Location:
4
Breakfast:
2
"Owners and staff very obliging but premises and catering badly in need of care and attention."
Sadly 3 nights were more than sufficient. Pity because very friendly and helpful people and the bed linen was well laundered. But breakfast was hit and miss and some of the food available appeared - a… Read more
"Owners and staff very obliging but premises and catering badly in need of care and attention."
Sadly 3 nights were more than sufficient. Pity because very friendly and helpful people and the bed linen was well laundered. But breakfast was hit and miss and some of the food available appeared - as did the whole place - very tired indeed. Read less
Likes:
The owner's wife and the lady who helped at breakfast, etc were very friendly and wanted to do all they could for guests.
Dislikes:
Food could have been better, as could the decor.
Guest Review for Balmoral Lodge Hotel, Southport
Robert
Mature Couple
Stayed: May '12
4
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
4
"Very nice overnight stay"
Very nice ground floor room leading onto patio in garden with table and chairs very relaxing.… Read more
"Very nice overnight stay"
Very nice ground floor room leading onto patio in garden with table and chairs very relaxing. Read less
Likes:
The room was great and very nice owners.
Dislikes:
None
Guest Review for Balmoral Lodge Hotel, Southport
Previous Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
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