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Wine Lodge Dereham Dereham
Self Assessed 3 Stars Hotel
Hotel
Guest Rating: 3
See all 87 reviews
26 Market Place

Dereham, 

Norfolk, 


NR19 2AP,  United Kingdom
Average Guest Rating for Wine Lodge Dereham, Dereham
Guest reviews for Wine Lodge Dereham, Dereham are provided by real guests who have actually stayed at the property.
Rooms:
3.0
Value:
3.7
Friendliness:
2.5
Cleanliness:
2.9
Facilities:
2.7
Staff service:
2.3
Location:
4.0
Breakfast:
1.6
Guest Rating:
3
From 87 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 Next
David
Mature Couple
Stayed: Aug '17
1
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
1
Cleanliness:
1
Facilities:
1
Staff service:
1
Location:
1
"Awful"
bloody awful accommodation - should be closed down by the lcala authropity… Read more
"Awful"
bloody awful accommodation - should be closed down by the lcala authropity Read less
Likes:
Nothing at all
Dislikes:
shocking state of hotel un-cleansed and un-prepared rooms rooms were dirty and poorly ufrnished with lots of faults - some in my view dangerous
Guest Review for Wine Lodge Dereham, Dereham
Stella
Mature Couple
Stayed: Aug '17
1
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
1
Cleanliness:
1
Facilities:
1
Staff service:
1
Location:
2
"Poor quality accomodation"
Room was shabby not cleaned and smelt of damp. room did not have a chair and table when there was room for this.… Read more
"Poor quality accomodation"
Room was shabby not cleaned and smelt of damp. room did not have a chair and table when there was room for this. Read less
Likes:
nothing at all
Dislikes:
the hotel was poor and shabby. there was not car parking on the site unless you paid for it with a separate parking company.
Response from Wine Lodge Dereham:
Full refund was available up till 10pm on night of arrival
Guest Review for Wine Lodge Dereham, Dereham
Angela
Mature Couple
Stayed: Jul '17
3
Would recommend to others.
Rooms:
2
Value:
4
Friendliness:
3
Cleanliness:
2
Facilities:
2
Staff service:
1
Location:
5
"Basic but functional"
Good basic accommodation… Read more
"Basic but functional"
Good basic accommodation Read less
Likes:
Location
Dislikes:
None
Guest Review for Wine Lodge Dereham, Dereham
David
Mature Couple
Stayed: Jun '17
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
3
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
1
"Beautiful break with a limited budget"
Very relaxing , hotel is in the centre of town but very quiet… Read more
"Beautiful break with a limited budget"
Very relaxing , hotel is in the centre of town but very quiet Read less
Likes:
Local pubs are pretty cool and the room is very good value for a short break
Dislikes:
An electric shower would of been nice as the hot water was a bit scarce but it was a very hot weekend so a cold shower was good
Guest Review for Wine Lodge Dereham, Dereham
jonathan
Mature Couple
Stayed: Jun '17
3
Would recommend to others.
Rooms:
3
Value:
3
Friendliness:
4
Cleanliness:
3
Facilities:
3
Staff service:
5
Location:
4
"Efficient service"
Use MJB a lot and the Dereham ones are fine, it's not the Ritz, but it's fine for a night or two. 1st room had no hot water, one quick phone call and it was sorted, the fella was polite and did his jo… Read more
"Efficient service"
Use MJB a lot and the Dereham ones are fine, it's not the Ritz, but it's fine for a night or two. 1st room had no hot water, one quick phone call and it was sorted, the fella was polite and did his job, can't complain! Prefer either The Quarry Court or the actual Hill House itself, you pay a bit more but get your own space and the linen has always been clean. We invested in a universal remote from the pound shop for the to, works a treat.
It's basic, but warn, close to amenities and cheap. Read less
Likes:
Helpful staff, location and cost
Dislikes:
None
Guest Review for Wine Lodge Dereham, Dereham
Oliver
Young Couple
Stayed: May '17
1
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
1
Cleanliness:
1
Facilities:
1
Staff service:
1
Location:
1
Breakfast:
1
"Worst hotel ever with no staff and rude telephone manager"
horrible the rooms smell of damp, your lucky if your heater works, ants in room, we booked the room for the 20th may and the keycodes were sent on the 21st we rang the mobile number to which a very ru… Read more
"Worst hotel ever with no staff and rude telephone manager"
horrible the rooms smell of damp, your lucky if your heater works, ants in room, we booked the room for the 20th may and the keycodes were sent on the 21st we rang the mobile number to which a very rude man wh0o wouldn't give me his name simply had no care in the world about our key codes and the fact we were standing out side in the rain. so basically he took our money and never produced the key codes. this hotel should not even be a hotel it should be shut down. drug problems ! Read less
Likes:
Nothing
Dislikes:
everything ! this hotel should be shut down. drug problems, anti - social behaviour no staff, the telephone staff have no training. complete shambles
Guest Review for Wine Lodge Dereham, Dereham
Ashlea
Young Couple
Stayed: May '17
3
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
1
Cleanliness:
1
Facilities:
2
Staff service:
1
Location:
5
Breakfast:
1
"It was nice to have somewhere to sleep."
As soon as we opened the door we was pleased, noticed minor things like dust under the bed, bits in the bed, no milk or tea bags. Also I wanted to wash but the shower didn't work at all and the baths… Read more
"It was nice to have somewhere to sleep."
As soon as we opened the door we was pleased, noticed minor things like dust under the bed, bits in the bed, no milk or tea bags. Also I wanted to wash but the shower didn't work at all and the baths hot tap wouldn't get warm so that wasn't very good! We was a bit sad we had to leave by 10 AM as we didn't get in the room till late so was very tired, but for 20 can we really complain, it didn't smell, the bed was comfy, if the sheets were clean I would have been happy with my stay. Read less
Likes:
There was a television.
Dislikes:
Non working bath/shower. Dust under the bed. Hair and bits in the bed. Not enough pillows and having to leave by 10am
Guest Review for Wine Lodge Dereham, Dereham
Charley
Young Couple
Stayed: Apr '17
1
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
1
Cleanliness:
1
Facilities:
1
Staff service:
1
Location:
1
Breakfast:
1
"Shocking wouldn't even use it as a crack den"
Well, I booked the hotel last minute for a girl and myself just the do my as you know cheap seemed okay because I wasn't spending the night there. Issues booking it, staff were really rude on the phon… Read more
"Shocking wouldn't even use it as a crack den"
Well, I booked the hotel last minute for a girl and myself just the do my as you know cheap seemed okay because I wasn't spending the night there. Issues booking it, staff were really rude on the phone took a hour to get a room number and password. Read less
Likes:
Terrible
Dislikes:
The fact the room was damaged and I got charged for it and can't get money back for that
Guest Review for Wine Lodge Dereham, Dereham
John
Alone
Stayed: Mar '17
2
Would not recommend to others.
Rooms:
2
Value:
2
Friendliness:
4
Cleanliness:
2
Facilities:
2
Staff service:
4
Location:
2
"Basic"
Arrived to find a couple in my room. Easily sorted but doesn't say a lot for security measures!!! Didn't feel able to leave anything in the room through the day given that others obviously had door… Read more
"Basic"
Arrived to find a couple in my room. Easily sorted but doesn't say a lot for security measures!!! Didn't feel able to leave anything in the room through the day given that others obviously had door code. In fairness that was sorted the following day, but didn't Instill me with confidence!! Read less
Likes:
Not a lot
Dislikes:
It cost an additional 4.50 per night to park my car
Guest Review for Wine Lodge Dereham, Dereham
Bilal
Alone
Stayed: Mar '17
3
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
1
Cleanliness:
3
Facilities:
3
Staff service:
1
Location:
4
"Nice but phone staff is too rude"
Its good for business… Read more
"Nice but phone staff is too rude"
Its good for business Read less
Likes:
I enjoy
Dislikes:
None
Guest Review for Wine Lodge Dereham, Dereham
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 Next
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