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The Swan Hotel Harleston
Self Assessed 3 Stars Guest House
Hotel
Guest Rating: 3.7
See all 75 reviews
The Thoroughfare

Harleston, 

Norfolk, 


IP20 9AS,  England
Average Guest Rating for The Swan Hotel, Harleston
Guest reviews for The Swan Hotel, Harleston are provided by real guests who have actually stayed at the property.
Rooms:
3.5
Value:
3.6
Friendliness:
4.4
Cleanliness:
3.7
Facilities:
3.4
Staff service:
4.1
Location:
4.2
Breakfast:
4.0
Guest Rating:
3.7
From 75 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 Next
Richard
Young Couple
Stayed: Sep '14
4
Would recommend to others.
Rooms:
5
Value:
3
Friendliness:
4
Cleanliness:
5
Facilities:
4
Staff service:
4
Location:
5
"Beautiful Suite"
We needed somewhere to stay for two nights while visiting friends. Our usual B&B was all booked up so we gave The Swan a try. We thought it was a bit expensive when we booked but when we arrived, we r… Read more
"Beautiful Suite"
We needed somewhere to stay for two nights while visiting friends. Our usual B&B was all booked up so we gave The Swan a try. We thought it was a bit expensive when we booked but when we arrived, we realised why - we had booked a full suite which was gorgeous. Read less
Likes:
The suite was beautiful, very charming with wood beams, four poster bed, fireplace, and lots of space. The suite and the location in the town centre were really ideal.
Dislikes:
None
Guest Review for The Swan Hotel, Harleston
Jacqui
Mature Couple
Stayed: Aug '14
4
Would recommend to others.
Rooms:
3
Value:
3
Friendliness:
5
Cleanliness:
3
Facilities:
3
Staff service:
4
Location:
4
Breakfast:
4
"Wedding weekend"
Very enjoyable the staff could not have been more amenable .… Read more
"Wedding weekend"
Very enjoyable the staff could not have been more amenable . Read less
Likes:
The lovely old town, unspoilt by the usual array of shops that dominate most high streets .
Dislikes:
Getting to the carpark could have been easier,! Maybe a little map included in the correspondence would be a good idea.
Response from The Swan Hotel:
Thank you for taking the time out to write this review ... I shall pass your kind remarks on to the team ... regards Robin
Guest Review for The Swan Hotel, Harleston
BRYAN
Mature Couple
Stayed: Aug '14
3
Would recommend to others.
Rooms:
3
Value:
3
Friendliness:
5
Cleanliness:
2
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
5
"Friendly hotel in central location"
we had a pleasant stay at the Swan Hotel, staff were very friendly and nothing was too much trouble, even garaging my motorcycle in an unused part of the property.… Read more
"Friendly hotel in central location"
we had a pleasant stay at the Swan Hotel, staff were very friendly and nothing was too much trouble, even garaging my motorcycle in an unused part of the property. Read less
Likes:
Friendly staff and good food reasonably priced
Dislikes:
Being in the main thoroughfare of the town there was a lot of noise from the street below until the early hours of the morning.
Response from The Swan Hotel:
Thank you for taking the time out to write this review ... I shall pass your kind remarks on to the team ... regards Robin
Guest Review for The Swan Hotel, Harleston
michael
Mature Couple
Stayed: Aug '14
5
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Brief but very comfortable stay"
See above… Read more
"Brief but very comfortable stay"
See above Read less
Likes:
History of the hotel. Quirky stair case. Four poster bed
Dislikes:
No
Response from The Swan Hotel:
Thank you for taking the time out to write this review ... I shall pass your kind remarks on to the team ... regards Robin
Guest Review for The Swan Hotel, Harleston
John
Alone
Stayed: Jul '14
4
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
3
Staff service:
4
Location:
4
Breakfast:
4
"A hotel with great character and history"
This was just an over night stop while walking the Angle's Way (Waveney Valley). Just what was needed after a hard day on foot - a good soak, quiet and comfortable room, cold beer and a good breakfast… Read more
"A hotel with great character and history"
This was just an over night stop while walking the Angle's Way (Waveney Valley). Just what was needed after a hard day on foot - a good soak, quiet and comfortable room, cold beer and a good breakfast to send me on my way. Read less
Likes:
I love old hotels with character like the Swan.
Dislikes:
None
Guest Review for The Swan Hotel, Harleston
Raymond
With a colleague
Stayed: Jul '14
4
Would recommend to others.
Rooms:
4
Value:
3
Friendliness:
4
Cleanliness:
3
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
4
"Typical market town hotel"
Requested adjacent rooms which were provided, public rooms and bedrooms of the hotel are well furnished and beds comfortable. Ideally located for visits to such places as Diss, Bungay and Beccles… Read more
"Typical market town hotel"
Requested adjacent rooms which were provided, public rooms and bedrooms of the hotel are well furnished and beds comfortable. Ideally located for visits to such places as Diss, Bungay and Beccles Read less
Likes:
There has obviously been a lot of money spent on the hotel in the past bringing it up to it's current standard. All the staff were very friendly
Dislikes:
The external appearance of the hotel, it's outbuildings and car park could be improved
Guest Review for The Swan Hotel, Harleston
Patricia
Mature Couple
Stayed: Jul '14
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Overnight stay to see family"
Completely satisfactory… Read more
"Overnight stay to see family"
Completely satisfactory Read less
Likes:
Comfortable room & excellent breakfast. Staff friendly.
Dislikes:
None
Guest Review for The Swan Hotel, Harleston
Jonathan
Group of Adults
Stayed: Jun '14
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
4
"Friendly service and well-located"
A brief stay, but the rooms were adequate for our needs and the accommodation was well-located.… Read more
"Friendly service and well-located"
A brief stay, but the rooms were adequate for our needs and the accommodation was well-located. Read less
Likes:
The breakfast was top notch!
Dislikes:
N/A
Guest Review for The Swan Hotel, Harleston
Susan
Mature Couple
Stayed: Jun '14
4
Would recommend to others.
Rooms:
4
Value:
3
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
5
"Nice old local Hotel"
we only stayed one night whats more to say… Read more
"Nice old local Hotel"
we only stayed one night whats more to say Read less
Likes:
Nice friendly staff,good service at breakfast and booking in.
Dislikes:
Flashing light from new shop opposite,hopefully the Swan will be able to sort out now they are aware
Guest Review for The Swan Hotel, Harleston
Richard
Mature Couple
Stayed: Jun '14
2
Would not recommend to others.
Rooms:
1
Value:
3
Friendliness:
2
Cleanliness:
1
Facilities:
3
Staff service:
2
Location:
4
Breakfast:
2
"Very uncomfortable bed,dirty carpet, very noisy from adjacent pub"
Geat building in a good location but let down by comfort of bed and standards of cleanliness… Read more
"Very uncomfortable bed,dirty carpet, very noisy from adjacent pub"
Geat building in a good location but let down by comfort of bed and standards of cleanliness Read less
Likes:
Characterful building very friendly service at breakfast and nice town
Dislikes:
Very unformfortable bed mattress wasn't thick enough and bed wasn't long enough. Several large stains on carpet. Unfriendly welcome on arrival. Noise until very late from adjacent pub
Guest Review for The Swan Hotel, Harleston
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