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The Old Rectory Hotel Norwich
Visit England 3 Stars Country House Hotel
Hotel
Guest Rating: 4.5
See all 266 reviews
North Walsham Road , Crostwick

Norwich, 

Norfolk, 


NR12 7BG,  United Kingdom
Average Guest Rating for The Old Rectory Hotel, Norwich
Guest reviews for The Old Rectory Hotel, Norwich are provided by real guests who have actually stayed at the property.
Rooms:
4.4
Value:
4.4
Friendliness:
4.8
Cleanliness:
4.6
Facilities:
4.2
Staff service:
4.7
Location:
4.3
Breakfast:
4.4
Guest Rating:
4.5
From 266 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
sue
Group of Adults
Stayed: Oct '18
3
Would not recommend to others.
Rooms:
3
Value:
3
Friendliness:
5
Cleanliness:
1
Facilities:
3
Staff service:
5
Location:
3
Breakfast:
4
"Friendly staff let down by average hotel"
The Old Rectory sounded very good, fairly near to Norwich. I was disappointed on arrival to be shown into a very average room with cheap furniture, grubby carpet and a bathroom that had obviously not… Read more
"Friendly staff let down by average hotel"
The Old Rectory sounded very good, fairly near to Norwich. I was disappointed on arrival to be shown into a very average room with cheap furniture, grubby carpet and a bathroom that had obviously not been serviced properly. There were used shower gel packets in the shower. We were staying in a separate building to the hotel and it's walls were paper thin. The main road is close and quite noisy. The plumbing is extremely noisy - the pump for the shower/tap in the next room can be heard in yours. Read less
Likes:
The staff were friendly and did their best to make your stay comfortable but let down by the hotel.
Dislikes:
The housekeeping needs to be improved. I moved out of the first room after having a very disturbed night. The carpet in the second room had not been vacuumed. The décor is 'tired.'
Guest Review for The Old Rectory Hotel, Norwich
Vivian
Mature Couple
Stayed: Sep '18
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
5
"Well run hotel"
Short break… Read more
"Well run hotel"
Short break Read less
Likes:
Excellent efficient service and great food. Lovely garden.
Dislikes:
Reception area is rather tired looking.
Response from The Old Rectory Hotel:
Thank you for taking the time to review and glad you enjoyed your break.
Guest Review for The Old Rectory Hotel, Norwich
John
Mature Couple
Stayed: Sep '18
4
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
3
Staff service:
4
Location:
3
Breakfast:
4
"A convenient hotel with first class service"
My second visit. Previously a winter break and now an autumn few days. Thanks to a friends recommendation.… Read more
"A convenient hotel with first class service"
My second visit. Previously a winter break and now an autumn few days. Thanks to a friends recommendation. Read less
Likes:
Friendly staff, excellent food, good parking facilities.
Dislikes:
A minor matter concerns the serving of the excellent hot rolls with evening dinner. It would be much better if the rolls were served immediately after an order is placed, not with main meal.
Response from The Old Rectory Hotel:
Thank you for your kind words. Glad you enjoyed the rolls and have taken on board your comments, rolls are delivered with before or with starters guessing you had no starter, will get them to you straight away next time! Many thanks
Guest Review for The Old Rectory Hotel, Norwich
Anthony
Mature Couple
Stayed: Sep '18
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Prime venue for visiting Broadland"
Lovely characterful old rectory. Facilities excellent and premier rooms worth the extra cost. Food both breakfast and evening meal beautifully presented, tasty and served in pleasant surroundings in c… Read more
"Prime venue for visiting Broadland"
Lovely characterful old rectory. Facilities excellent and premier rooms worth the extra cost. Food both breakfast and evening meal beautifully presented, tasty and served in pleasant surroundings in conservatory. Read less
Likes:
Friendly staff , lovely room and excellent centre for exploring area.
Dislikes:
None
Response from The Old Rectory Hotel:
Thank you for your review glad you had a great time and found the location good to explore. Hope to see you again.
Guest Review for The Old Rectory Hotel, Norwich
Ron
Mature Couple
Stayed: Sep '18
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
3
Staff service:
5
Location:
5
Breakfast:
5
"Amazing"
Stayed 2 nights, was talking about staying over for another night .… Read more
"Amazing"
Stayed 2 nights, was talking about staying over for another night . Read less
Likes:
The food was fantastic, cooked to order, hot meal, hot plates and such generous portions. All the staff were lovely, friendly and happy to meet your needs and wants. The rooms were spacious, clean a
Dislikes:
Small things they would have made the stay exceptional. The deflated bouncy castle could have been cleared away to show off the lovely garden. The chairs in the dining room which were used for the wed
Response from The Old Rectory Hotel:
Thank you for taking the time to review. Delighted you had an amazing time with us and enjoyed our catering and the grounds. We take on board the castle comments it should have been collected at the end of the event.
Guest Review for The Old Rectory Hotel, Norwich
Alan
Mature Couple
Stayed: Aug '18
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Comfortable stay in pleasant surroundings"
Base for family wedding held elsewhere… Read more
"Comfortable stay in pleasant surroundings"
Base for family wedding held elsewhere Read less
Likes:
No further comment necessary. It was very good indeed.
Dislikes:
Suggest Breakfast Time could be for a little later on Sundays
Response from The Old Rectory Hotel:
Many thanks for your review glad to hear your family wedding went well.
Guest Review for The Old Rectory Hotel, Norwich
Peter
Mature Couple
Stayed: Aug '18
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"A true hidden gem"
A hugely enjoyable overnight stay in this charming countryside hotel… Read more
"A true hidden gem"
A hugely enjoyable overnight stay in this charming countryside hotel Read less
Likes:
Enthusiastic, cheerful staff, great walk-in shower, beautiful setting, perfectly presented full English breakfast
Dislikes:
The bathroom, although modern and well equipped, could benefit from a touch more storage space
Response from The Old Rectory Hotel:
Glad you enjoyed your time with us and hope to see you again.
Guest Review for The Old Rectory Hotel, Norwich
Christine
Mature Couple
Stayed: Aug '18
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
3
Staff service:
5
Location:
3
Breakfast:
4
"Short break"
Short two night stay as we were going to a nearby wedding… Read more
"Short break"
Short two night stay as we were going to a nearby wedding Read less
Likes:
Staff very helpful and friendly, hotel very clean, comfy bed, nice hot water for the bath/shower
Dislikes:
Was disappointed that, because of a wedding, we were unable to use the proper dining room for Saturdayevening meal&Sunday breakfast&part of the garden including the swimming pool. Some noise from road
Guest Review for The Old Rectory Hotel, Norwich
Paula
Mature Couple
Stayed: Aug '18
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Great stay!"
Five nights - Monday to Friday.… Read more
"Great stay!"
Five nights - Monday to Friday. Read less
Likes:
Good location.
Very friendly staff - one even offered to post our postcards on her way home.
Great breakfast choices.
Restaurant for evening meals equally good.
Dislikes:
None
Guest Review for The Old Rectory Hotel, Norwich
Richard
Mature Couple
Stayed: Aug '18
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Just the job!"
My wife and I wanted somewhere for the night after having visited Hillside Animal Sanctuary earlier in the day. The Old Rectory was ideally placed and just what we needed. Although there was a large r… Read more
"Just the job!"
My wife and I wanted somewhere for the night after having visited Hillside Animal Sanctuary earlier in the day. The Old Rectory was ideally placed and just what we needed. Although there was a large reception underway while we were there, the staff coped really well and it made no impact on us residents. Read less
Likes:
We had a splendid dinner and a wonderful breakfast. The room was clean and comfortable and had everything we could need or want.
Dislikes:
No
Response from The Old Rectory Hotel:
It was pleasure to meet you and thank you for your kind words. We hope to see you again
Guest Review for The Old Rectory Hotel, Norwich
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
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