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Horse & Groom Hotel Rollesby
Self Assessed 3 Stars Hotel
Hotel
Guest Rating: 4.4
See all 33 reviews
Main Road

Rollesby, 

Norfolk, 


NR29 5ER,  United Kingdom
Average Guest Rating for Horse & Groom Hotel, Rollesby
Guest reviews for Horse & Groom Hotel, Rollesby are provided by real guests who have actually stayed at the property.
Rooms:
4.5
Value:
4.4
Friendliness:
4.5
Cleanliness:
4.5
Facilities:
4.2
Staff service:
4.4
Location:
4.4
Breakfast:
4.0
Guest Rating:
4.4
From 33 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 Next
Lisa
Family with young Children
Stayed: Aug '17
4
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
2
Cleanliness:
5
Facilities:
3
Staff service:
2
Location:
4
Breakfast:
1
"Good hotel for families"
It was pleasant. Bit disappointed I didn't get a reply to the email I sent before arriving.… Read more
"Good hotel for families"
It was pleasant. Bit disappointed I didn't get a reply to the email I sent before arriving. Read less
Likes:
Lots of space for us with a toddler and a new born baby.
Dislikes:
On the website it said we could have breakfast at an extra charge, however in the morning when my husband went to ask about breakfast the restaurant was locked and he couldn't find anyone to help.
Guest Review for Horse & Groom Hotel, Rollesby
Mr K M
Group of Adults
Stayed: Aug '17
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Excellent service"
I booked several rooms at the Horse and Groom for my brother and his family when they came to a family wedding at a nearby venue. The hotel could not have been more helpful and accommodating. They a… Read more
"Excellent service"
I booked several rooms at the Horse and Groom for my brother and his family when they came to a family wedding at a nearby venue. The hotel could not have been more helpful and accommodating. They arranged to have a room ready early so that the family could leave bags and get changed before the wedding at a nearby venue. Read less
Likes:
Better yet, they managed to get all the rooms ready and that was just
Dislikes:
None
Guest Review for Horse & Groom Hotel, Rollesby
Tanya
Group of Adults
Stayed: Jul '17
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
4
"Absolute bargin"
Stayed for 1 night with my daughter will 100% stay again. Large room and great value for money… Read more
"Absolute bargin"
Stayed for 1 night with my daughter will 100% stay again. Large room and great value for money Read less
Likes:
Very friendly
Dislikes:
None
Guest Review for Horse & Groom Hotel, Rollesby
Michael
Mature Couple
Stayed: Dec '15
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"A great place to stay"
We were only here for one night but will definitely stay here again when we revisit this village… Read more
"A great place to stay"
We were only here for one night but will definitely stay here again when we revisit this village Read less
Likes:
Very friendly welcome, homely surroundings with a Thai theme. Excellent and inexpensive restaurant.
Dislikes:
None
Guest Review for Horse & Groom Hotel, Rollesby
Max
Mature Couple
Stayed: Oct '15
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
3
Cleanliness:
4
Facilities:
4
Staff service:
3
Location:
4
Breakfast:
3
"Everything fine, except for noisy neighbours."
One night, all clean, tidy and convenient at a reasonable price.… Read more
"Everything fine, except for noisy neighbours."
One night, all clean, tidy and convenient at a reasonable price. Read less
Likes:
Convenient location, clean and easy.
Dislikes:
The residents in the room opposite were loud until the small hours having some sort of a party. This was very noisy and spoilt our sleep and our stay.
There were no staff on duty when we checked out.
Guest Review for Horse & Groom Hotel, Rollesby
Paul
Mature Couple
Stayed: Sep '15
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
4
"The room was comfortable and adequate for our needs."
Noise i imagine could have been an issue if the hotel had been busier. we could hear the people in the next room coughing. As it happened the hotel appeared to be quiet so it was OK.… Read more
"The room was comfortable and adequate for our needs."
Noise i imagine could have been an issue if the hotel had been busier. we could hear the people in the next room coughing. As it happened the hotel appeared to be quiet so it was OK. Read less
Likes:
Location suited us and it was recomended.
Dislikes:
None
Guest Review for Horse & Groom Hotel, Rollesby
Sally
Family with older Children
Stayed: May '15
2
Would not recommend to others.
Rooms:
4
Value:
1
Friendliness:
4
Cleanliness:
3
Facilities:
4
Staff service:
2
Location:
4
Breakfast:
1
"Adequate"
We arrived and went to reception. I had booked the room some weeks earlier and had paid in advance for my family to have a cooked breakfast. We were told at check in that because none of the other gue… Read more
"Adequate"
We arrived and went to reception. I had booked the room some weeks earlier and had paid in advance for my family to have a cooked breakfast. We were told at check in that because none of the other guests wanted a cooked breakfast, then we could not have it. It was explained that they get someone in to cook and it wasn't worth the cost for four people. My money was refunded. The room was spacious and comfortable however there were lots of cobwebs in corners. Read less
Likes:
Hotel was near to family. Room size was good.
Dislikes:
Cooked breakfast of provided as expected. The poor continental breakfast offered. Value for money poor. The cobwebs. Did not see any staff or other guests during stay.
Guest Review for Horse & Groom Hotel, Rollesby
Susan
Mature Couple
Stayed: May '15
3
Would not recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
4
"Satisfactory but you need breakfast"
This is a hotel but you can't have breakfast at the hotel. There is no phone in your room, there are numbers on the door of your room but you need a phone! The bar/restaurant/hotel seems to shut fai… Read more
"Satisfactory but you need breakfast"
This is a hotel but you can't have breakfast at the hotel. There is no phone in your room, there are numbers on the door of your room but you need a phone! The bar/restaurant/hotel seems to shut fairly early and does not open again until approx. 12 noon. There is no one on site. Room clean and tidy, but could do with bath sheets instead of just a normal towel. Considering it was a hotel, it was a little strange in the way it operates. Read less
Likes:
The location. Friendly staff.
Dislikes:
Couldn't get breakfast etc., see above.
Guest Review for Horse & Groom Hotel, Rollesby
Robert
Mature Couple
Stayed: Nov '14
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
3
Location:
4
Breakfast:
3
"Very Good Value"
Excellent overall… Read more
"Very Good Value"
Excellent overall Read less
Likes:
The rooms were welcoming and nicely furnished
Dislikes:
Due to low numbers of clients no cooked breakfast was available
Guest Review for Horse & Groom Hotel, Rollesby
Catherine
Mature Couple
Stayed: Nov '14
5
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
"Great place to stay and relax"
To spend the night with friends that live nearby and enjoy a meal at the Thai restaurant.… Read more
"Great place to stay and relax"
To spend the night with friends that live nearby and enjoy a meal at the Thai restaurant. Read less
Likes:
Room comfort and great value meal.
Dislikes:
No.
Guest Review for Horse & Groom Hotel, Rollesby
Page: 1 | 2 | 3 | 4 Next
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