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Horse & Groom Hotel Rollesby
Self Assessed 3 Stars Hotel
Hotel
Guest Rating: 4.4
See all 27 reviews
Main Road

Rollesby, 

Norfolk, 


NR29 5ER,  England
Average Guest Rating for Horse & Groom Hotel, Rollesby
Guest reviews for Horse & Groom Hotel, Rollesby are provided by real guests who have actually stayed at the property.
Rooms:
4.5
Value:
4.4
Friendliness:
4.6
Cleanliness:
4.5
Facilities:
4.3
Staff service:
4.4
Location:
4.4
Breakfast:
4.1
Guest Rating:
4.4
From 27 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 Next
Sally
Family with older Children
Stayed: May '15
2
Would not recommend to others.
Rooms:
4
Value:
1
Friendliness:
4
Cleanliness:
3
Facilities:
4
Staff service:
2
Location:
4
Breakfast:
1
"Adequate"
We arrived and went to reception. I had booked the room some weeks earlier and had paid in advance for my family to have a cooked breakfast. We were told at check in that because none of the other gue… Read more
"Adequate"
We arrived and went to reception. I had booked the room some weeks earlier and had paid in advance for my family to have a cooked breakfast. We were told at check in that because none of the other guests wanted a cooked breakfast, then we could not have it. It was explained that they get someone in to cook and it wasn't worth the cost for four people. My money was refunded. The room was spacious and comfortable however there were lots of cobwebs in corners. Read less
Likes:
Hotel was near to family. Room size was good.
Dislikes:
Cooked breakfast of provided as expected. The poor continental breakfast offered. Value for money poor. The cobwebs. Did not see any staff or other guests during stay.
Guest Review for Horse & Groom Hotel, Rollesby
Susan
Mature Couple
Stayed: May '15
3
Would not recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
4
"Satisfactory but you need breakfast"
This is a hotel but you can't have breakfast at the hotel. There is no phone in your room, there are numbers on the door of your room but you need a phone! The bar/restaurant/hotel seems to shut fai… Read more
"Satisfactory but you need breakfast"
This is a hotel but you can't have breakfast at the hotel. There is no phone in your room, there are numbers on the door of your room but you need a phone! The bar/restaurant/hotel seems to shut fairly early and does not open again until approx. 12 noon. There is no one on site. Room clean and tidy, but could do with bath sheets instead of just a normal towel. Considering it was a hotel, it was a little strange in the way it operates. Read less
Likes:
The location. Friendly staff.
Dislikes:
Couldn't get breakfast etc., see above.
Guest Review for Horse & Groom Hotel, Rollesby
Robert
Mature Couple
Stayed: Nov '14
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
3
Location:
4
Breakfast:
3
"Very Good Value"
Excellent overall… Read more
"Very Good Value"
Excellent overall Read less
Likes:
The rooms were welcoming and nicely furnished
Dislikes:
Due to low numbers of clients no cooked breakfast was available
Guest Review for Horse & Groom Hotel, Rollesby
Catherine
Mature Couple
Stayed: Nov '14
5
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
"Great place to stay and relax"
To spend the night with friends that live nearby and enjoy a meal at the Thai restaurant.… Read more
"Great place to stay and relax"
To spend the night with friends that live nearby and enjoy a meal at the Thai restaurant. Read less
Likes:
Room comfort and great value meal.
Dislikes:
No.
Guest Review for Horse & Groom Hotel, Rollesby
Stephen
Mature Couple
Stayed: Nov '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Clean, Comfortable, Friendly and welcoming"
This is the second time we have stayed at the Horse and Groom, and both times have been very Impressed with how clean, comfortable and spacious the rooms are! The staff are welcoming and friendly, and… Read more
"Clean, Comfortable, Friendly and welcoming"
This is the second time we have stayed at the Horse and Groom, and both times have been very Impressed with how clean, comfortable and spacious the rooms are! The staff are welcoming and friendly, and The breakfast was wonderful. I would highly recommend this hotel. And the Thai restaurant is excellent too Read less
Likes:
Everything, the whole package from the price to the service
Dislikes:
Most definitely NO
Guest Review for Horse & Groom Hotel, Rollesby
Colin
Alone
Stayed: Oct '14
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
4
"Comfortable, Relaxed and Very Friendly"
Overnight stay to visit friends. I have stayed here before and will return again.… Read more
"Comfortable, Relaxed and Very Friendly"
Overnight stay to visit friends. I have stayed here before and will return again. Read less
Likes:
Recognised and greeted by the staff. Lovely relaxed and pleasant atmosphere.
Dislikes:
No
Guest Review for Horse & Groom Hotel, Rollesby
CHRISTINE
Mature Couple
Stayed: Oct '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Fantastic place lovely people."
short stay… Read more
"Fantastic place lovely people."
short stay Read less
Likes:
everything
Dislikes:
no
Guest Review for Horse & Groom Hotel, Rollesby
Alice
Family with young Children
Stayed: Sep '14
3
Would recommend to others.
Rooms:
3
Value:
3
Friendliness:
4
Cleanliness:
4
Facilities:
3
Staff service:
4
Location:
3
Breakfast:
4
"Local wedding"
Overnight stay after wedding nearby.… Read more
"Local wedding"
Overnight stay after wedding nearby. Read less
Likes:
Room very clean and plenty of hot water. Staff member at breakfast very friendly. Cot available for our daughter
Dislikes:
Quite expensive for what the room was. Very poor sound insulation. We could easily hear the couple upstairs and would really have rather we didn't!
Guest Review for Horse & Groom Hotel, Rollesby
Jeanette
Mature Couple
Stayed: Aug '14
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
2
"Enjoyable stay"
Visiting friends… Read more
"Enjoyable stay"
Visiting friends Read less
Likes:
Our room was lovely and very comfortable. We also had a lovely evening meal in the restaurant.
Dislikes:
Breakfast was disappointing. We had continental. Just cornflakes and toast which we made ourselves. Chap in charge very unhelpful and just could not be bothered.
Guest Review for Horse & Groom Hotel, Rollesby
Barrie
Mature Couple
Stayed: Aug '14
5
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
4
Breakfast:
4
"Lovely well appointed rooms spotlessly clean and very comfortable."
We booked this room as it was the closest place I could find to Martham and Repps where we were attending a family party on the Sunday afternoon.
We had been expecting an adequate but slightly tatty… Read more
"Lovely well appointed rooms spotlessly clean and very comfortable."
We booked this room as it was the closest place I could find to Martham and Repps where we were attending a family party on the Sunday afternoon.
We had been expecting an adequate but slightly tatty room over the village pub but when we arrived we were really pleasantly surprised to find purpose built accommodation with large bedrooms beautifully decorated and furnished.
We also had a fantastic buffet in the restaurant in the evening, one of the best if not the best Thai meal I have ever had. Read less
Likes:
Everything.
Dislikes:
None
Guest Review for Horse & Groom Hotel, Rollesby
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