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Horse & Groom Hotel Rollesby
Self Assessed 3 Stars Hotel
Hotel
Guest Rating: 4
See all 51 reviews
Main Road

Rollesby, 

Norfolk, 


NR29 5ER,  England
Average Guest Rating for Horse & Groom Hotel, Rollesby
Guest reviews for Horse & Groom Hotel, Rollesby are provided by real guests who have actually stayed at the property.
Rooms:
4.3
Value:
4.1
Friendliness:
4.3
Cleanliness:
4.3
Facilities:
4.0
Staff service:
4.1
Location:
4.3
Breakfast:
3.7
Guest Rating:
4
From 51 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 Next
Ian
Mature Couple
Stayed: Apr '17
3
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
3
Facilities:
3
Staff service:
4
Location:
3
"Comfortable stay in a basic hotel"
Basic hotel rooms, somwhere between Travelodge and Premier Inns. Is a good overnight stay on the A149 on the outskirts of Rollesby. Room was clean, with bottle of water supplied. Small TV screen but w… Read more
"Comfortable stay in a basic hotel"
Basic hotel rooms, somwhere between Travelodge and Premier Inns. Is a good overnight stay on the A149 on the outskirts of Rollesby. Room was clean, with bottle of water supplied. Small TV screen but was fine for an overnight stay. Read less
Likes:
Enjoyed the food in the restaurant
Dislikes:
None
Guest Review for Horse & Groom Hotel, Rollesby
kristine
Family with older Children
Stayed: Apr '17
3
Would recommend to others.
Rooms:
4
Value:
3
Friendliness:
2
Cleanliness:
4
Facilities:
3
Staff service:
1
Location:
3
Breakfast:
1
"great size room"
overnite stay with daughter… Read more
"great size room"
overnite stay with daughter Read less
Likes:
large room plenty of space lovely
easy to book online
plenty of parking
stayed before lovely pub/restaurant but was all shut on a monday
Dislikes:
room 3
no one answered phone when i rang several times to book in
hot water takes forever to come thru.
toilet not a good flusher
room needs a general updating
Guest Review for Horse & Groom Hotel, Rollesby
Peter
Mature Couple
Stayed: Mar '17
2
Would not recommend to others.
Rooms:
3
Value:
2
Friendliness:
2
Cleanliness:
3
Facilities:
3
Staff service:
2
Location:
5
Breakfast:
1
"Hotel satisfactory service did not Match"
My wife and I stayed for 2 nights in late March. We had to pay in advance! Hotel is clean and room facilities were OK, We were in room 2 and it took 5 minutes(yes five minute) for the hot water to rea… Read more
"Hotel satisfactory service did not Match"
My wife and I stayed for 2 nights in late March. We had to pay in advance! Hotel is clean and room facilities were OK, We were in room 2 and it took 5 minutes(yes five minute) for the hot water to reach the bathroom. Breakfast was not as advertised it was 'self service' and consisted of three cereal packets, some bread to toast and milk in a fridge in an upstairs room. No staff were available (reception closed) and no cutlery. this was very poor. Read less
Likes:
The surrounding area
Dislikes:
as described above
Guest Review for Horse & Groom Hotel, Rollesby
Joanna
Mature Couple
Stayed: Mar '17
5
Would recommend to others.
Rooms:
4
Value:
3
Friendliness:
5
Cleanliness:
4
Facilities:
3
Staff service:
5
Location:
3
"One night stay"
Enjoyed the night, good size room… Read more
"One night stay"
Enjoyed the night, good size room Read less
Likes:
Good room, car park near and amazing Thai food! Will stay again and eat at the restaurant.
Dislikes:
None
Guest Review for Horse & Groom Hotel, Rollesby
Angela
Mature Couple
Stayed: Sep '16
1
Would not recommend to others.
Rooms:
4
Value:
1
Friendliness:
1
Cleanliness:
2
Facilities:
2
Staff service:
1
Location:
4
Breakfast:
2
"Marie Celeste"
I was attending my nieces funeral the following day. We had a long drive down shower. I was looking forward to having a shower Going to the restaurant and spending time with my family having a few dri… Read more
"Marie Celeste"
I was attending my nieces funeral the following day. We had a long drive down shower. I was looking forward to having a shower Going to the restaurant and spending time with my family having a few drink before the emotional day to follow. Everything was closed, no food no drink no staff.
I did not see a member of staff during my stay Read less
Likes:
Nothing
Dislikes:
Everything - wish I hadn't paid in advance as I would have found a proper hotel who would have provided hotel services
Guest Review for Horse & Groom Hotel, Rollesby
Leslie
Family with older Children
Stayed: Sep '16
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
5
Facilities:
4
Staff service:
4
Location:
4
"A very straightforward and easy stay with no problems."
Value for money with no hassle, easy check in and check out.… Read more
"A very straightforward and easy stay with no problems."
Value for money with no hassle, easy check in and check out. Read less
Likes:
Once we were checked in we were left alone to enjoy the accommodation and to come and go as we please.
Dislikes:
No
Guest Review for Horse & Groom Hotel, Rollesby
Richard
Mature Couple
Stayed: Aug '16
3
Would recommend to others.
Rooms:
4
Value:
3
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
3
"Uncomfortable Bed"
Room was OK but the double bed was very lumpy with bits digging into you… Read more
"Uncomfortable Bed"
Room was OK but the double bed was very lumpy with bits digging into you Read less
Likes:
Ideal location.
Dislikes:
As I have said the mattress needs to be replaced as soon as possible. Did not get much sleep.
Guest Review for Horse & Groom Hotel, Rollesby
Norman
Mature Couple
Stayed: Aug '16
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
4
"Our stay was to enable us to meet up with family camping nearby"
Staff very welcoming. We were given a family room which was spacious and very clean.The bed was comfortable and we had a good nights sleep. Although we did not eat in the restaurant it looked lovely a… Read more
"Our stay was to enable us to meet up with family camping nearby"
Staff very welcoming. We were given a family room which was spacious and very clean.The bed was comfortable and we had a good nights sleep. Although we did not eat in the restaurant it looked lovely and the menu looked inviting. Read less
Likes:
The hotel was located close by where our children were camping for the weekend. It had excellent facilities and we would certainly stay there again.
Dislikes:
Being used to a power shower, the shower was adequate but did not have much power.
Guest Review for Horse & Groom Hotel, Rollesby
Colin
Mature Couple
Stayed: Aug '16
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
4
"Very Pleasant"
We have stayed here quite a few times and it's always been a pleasant experience.… Read more
"Very Pleasant"
We have stayed here quite a few times and it's always been a pleasant experience. Read less
Likes:
It's very peaceful/tranquil and the staff are welcoming, friendly and helpful.
Dislikes:
None
Guest Review for Horse & Groom Hotel, Rollesby
Paul
Alone
Stayed: Aug '16
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
4
"Family reunion"
Nice sized room very clean , nice touch towels made into swans.… Read more
"Family reunion"
Nice sized room very clean , nice touch towels made into swans. Read less
Likes:
Pleasant bar staff hotel manager freindly
Dislikes:
None
Guest Review for Horse & Groom Hotel, Rollesby
Page: 1 | 2 | 3 | 4 | 5 | 6 Next
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