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Broom Hall Country Hotel Thetford
Visit Britain 3 Stars Country House Hotel
Hotel
Guest Rating: 4.4
See all 88 reviews
Broom Hall Country Hotel, Richmond Road, Saham Toney

Thetford, 

Norfolk, 


IP25 7EX,  England
Average Guest Rating for Broom Hall Country Hotel, Thetford
Guest reviews for Broom Hall Country Hotel, Thetford are provided by real guests who have actually stayed at the property.
Rooms:
4.2
Value:
4.3
Friendliness:
4.8
Cleanliness:
4.5
Facilities:
4.3
Staff service:
4.7
Location:
4.5
Breakfast:
4.6
Guest Rating:
4.4
From 88 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 Next
Chris
Mature Couple
Stayed: Nov '15
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Lovely country house hotel"
Two nights… Read more
"Lovely country house hotel"
Two nights Read less
Likes:
Excellent food, lovely room, friendly staff and dog friendly bar. Dog walking available on their own land (sheep permitting) and large garden, away from the road(quiet) and a large heated indoor pool.
Dislikes:
No
Guest Review for Broom Hall Country Hotel, Thetford
Stacey
Young Couple
Stayed: Oct '15
3
Would not recommend to others.
Rooms:
3
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
3
Staff service:
5
Location:
5
Breakfast:
3
"Friendly service, rooms could do with an update"
Stay was for a wedding reception held in the hotel. Service was friendly and attentive, rooms just need to be updated. We stayed in the primrose room, which was clean and tidy. Decor isn't bad, just d… Read more
"Friendly service, rooms could do with an update"
Stay was for a wedding reception held in the hotel. Service was friendly and attentive, rooms just need to be updated. We stayed in the primrose room, which was clean and tidy. Decor isn't bad, just dated. I didn't feel comfortable using the blankets on the bed and would have preferred a nice duvet (personal preference, but simply felt that it was aimed at an older generation). Bathroom was clean but very dated- a walk in shower would have been appreciated rather than bath with plastic matting. Read less
Likes:
Service was friendly and relaxed, grounds were stunning.
Dislikes:
None
Guest Review for Broom Hall Country Hotel, Thetford
Mark
Family with young Children
Stayed: Oct '15
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Lovely break - very relaxing"
Staff were very friendly and happy to help. We enjoyed swimming in the pool and exploring the local area. Really good breakfast and beautiful surroundings. We were on a family break.… Read more
"Lovely break - very relaxing"
Staff were very friendly and happy to help. We enjoyed swimming in the pool and exploring the local area. Really good breakfast and beautiful surroundings. We were on a family break. Read less
Likes:
Staff were very friendly and happy to help. We enjoyed swimming in the pool and exploring the local area.
Dislikes:
None
Guest Review for Broom Hall Country Hotel, Thetford
Peter
Mature Couple
Stayed: Oct '15
4
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
5
"Short but comfortable stay"
Overnight, late arrival, early departure. No problems… Read more
"Short but comfortable stay"
Overnight, late arrival, early departure. No problems Read less
Likes:
Friendly and fuss free
Dislikes:
Poor shower pressure
Guest Review for Broom Hall Country Hotel, Thetford
Merryl
Alone
Stayed: Sep '15
4
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
3
Staff service:
5
Location:
4
Breakfast:
4
"Pleasant"
First time to Norfolk. Picked hotel online. Was a holiday. I am from Australia. I wished I had stayed in the main house, but I wanted a shower not a bath and so had to stay in the stables, which d… Read more
"Pleasant"
First time to Norfolk. Picked hotel online. Was a holiday. I am from Australia. I wished I had stayed in the main house, but I wanted a shower not a bath and so had to stay in the stables, which did not really have any ambience. People could walk past my window and look in which meant I had to have the curtains closed. Perhaps this needs to be mentioned somewhere in the room descriptions. Food was excellent and the staff very friendly and helpful Read less
Likes:
Food was excellent. Staff were really friendly and helpful. Good parking. The main house was charming.
Dislikes:
Didn't really like the stable room - décor a bit tired and one did not feel safe re people seeing in. Internet a bit patchy which was a pain as I needed it to work.
Guest Review for Broom Hall Country Hotel, Thetford
Glenn
Mature Couple
Stayed: Sep '15
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"peacefulness in a countryside haven"
Excellent staff and location, swimming pool too, lovely gardens and quiet location a real place to unwind and relax, utterly beautiful.… Read more
"peacefulness in a countryside haven"
Excellent staff and location, swimming pool too, lovely gardens and quiet location a real place to unwind and relax, utterly beautiful. Read less
Likes:
grounds, staff, rooms, food the whole experience
Dislikes:
None
Guest Review for Broom Hall Country Hotel, Thetford
June
Mature Couple
Stayed: Sep '15
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"No criticism, would stay again but bedroom facelift needed"
Warm, comfortable, friendly staff… Read more
"No criticism, would stay again but bedroom facelift needed"
Warm, comfortable, friendly staff Read less
Likes:
Liked dining room and lounge decor. Good seating arrangements for breakfast and enjoyable views of garden
Dislikes:
Being a bit super critical here but, first impression I thought the reception area was poky. The bedroom was old fashioned and needed to be brought up to date and lightened up but slept well.
Response from Broom Hall Country Hotel:
Thank you for your comments regarding your recent one night break with us, I am so pleased you enjoyed your stay and breakfast in our Swallowtails Restaurant.
Regarding your room I did upgrade your standard of bedroom on the day to one of our very recently refurbished rooms with brand new bathroom.
I understand that decor is down to individual taste and each room is decorated differently to in keep with the style of the hotel.
I may look forward to seeing you again in the near future
Regards
Me
Guest Review for Broom Hall Country Hotel, Thetford
christopher
Mature Couple
Stayed: Aug '15
5
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Quiet and very pleasant"
Stayed 2 nights midweek… Read more
"Quiet and very pleasant"
Stayed 2 nights midweek Read less
Likes:
Lovely situation, pleasant and comfortable room , good restaurant , friendly and efficient staff and service
Dislikes:
None
Guest Review for Broom Hall Country Hotel, Thetford
charles
Mature Couple
Stayed: Aug '15
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"A wonderful tranquil stay"
as we were here for a sad event it was nice to be
staying in a warm and friendly atmosphere, which made
the whole thing more bearable. The quietness and the
location gave us time to relax and g… Read more
"A wonderful tranquil stay"
as we were here for a sad event it was nice to be
staying in a warm and friendly atmosphere, which made
the whole thing more bearable. The quietness and the
location gave us time to relax and gather our thoughts
which was much appreciated. the staff were friendly
and pleasant and most accommodating you felt that you were staying in a family home rather than a hotel
which is an experience we have not had before. Read less
Likes:
everything
Dislikes:
no there was nothing that we did not like.
Guest Review for Broom Hall Country Hotel, Thetford
Norman
Alone
Stayed: Jul '15
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
3
"Convenient location and relaxing venue - sorry i did'nt have the time to enjoy more of the area."
Bries overnight stay . just arrived in toime for dinner, then back to work to prepare prior to a meeting in Thetford the next day.… Read more
"Convenient location and relaxing venue - sorry i did'nt have the time to enjoy more of the area."
Bries overnight stay . just arrived in toime for dinner, then back to work to prepare prior to a meeting in Thetford the next day. Read less
Likes:
Superb location and relaxing old building, friendly service.
Dislikes:
I am a pie man.
All pies should be served with plenty of gravy, preferably in a good sized jug served separately at the diners discretion.
The pastry preferably should be warm water pastry.
Guest Review for Broom Hall Country Hotel, Thetford
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