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Hilborough Swan Inn Thetford
Self Assessed 4 Stars Guest House
Inn
Guest Rating: 4.4
See all 68 reviews
Brandon Road, Hilborough

Thetford, 

Norfolk, 


IP26 5BW,  England
Average Guest Rating for Hilborough Swan Inn, Thetford
Guest reviews for Hilborough Swan Inn, Thetford are provided by real guests who have actually stayed at the property.
Rooms:
4.2
Value:
4.2
Friendliness:
4.7
Cleanliness:
4.2
Facilities:
4.0
Staff service:
4.5
Location:
4.3
Breakfast:
4.4
Guest Rating:
4.4
From 68 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 Next
Geoffrey
Mature Couple
Stayed: Dec '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Ideal Location & Good food."
Very welcoming, perfect for our needs with excellent food… Read more
"Ideal Location & Good food."
Very welcoming, perfect for our needs with excellent food Read less
Likes:
All of it.
Dislikes:
No
Guest Review for Hilborough Swan Inn, Thetford
Christopher
Mature Couple
Stayed: Dec '14
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
4
"Great Place to stay"
Stayed overnight after a cycling tour.… Read more
"Great Place to stay"
Stayed overnight after a cycling tour. Read less
Likes:
The Cleanliness, friendly staff, good food and lovely "Country Pub" atmosphere!
Dislikes:
None
Guest Review for Hilborough Swan Inn, Thetford
kevin
Mature Couple
Stayed: Dec '14
5
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
5
"First class stay in historic, clean & friendly establishment; food excellent"
We love this establishment! There is a feeling of being present in an historical atmosphere that is comfortable, friendly (locals as well as staff), and relaxing; we feel totally at ease. The staff ar… Read more
"First class stay in historic, clean & friendly establishment; food excellent"
We love this establishment! There is a feeling of being present in an historical atmosphere that is comfortable, friendly (locals as well as staff), and relaxing; we feel totally at ease. The staff are excellent and make our stay so warming and friendly. The standard of food is commendable; first class and so well prepared. Read less
Likes:
The friendly and welcoming attitude of staff was commendable; All staff, without exception, were brilliant. The room was clean, well presented and very comfortable. The food was exceptional.
Dislikes:
The only problem with the room was the sound of the heating 'firing'(a little noisy);
Guest Review for Hilborough Swan Inn, Thetford
lynn
Mature Couple
Stayed: Nov '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"great place to stay"
lovely friendly staff, room was very nice also very clean, breakfast was lovely,… Read more
"great place to stay"
lovely friendly staff, room was very nice also very clean, breakfast was lovely, Read less
Likes:
all of it, slept like a log.
Dislikes:
None
Guest Review for Hilborough Swan Inn, Thetford
Stephen
Alone
Stayed: Nov '14
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
3
Staff service:
4
Location:
3
Breakfast:
4
"Travelling alone"
Quiet midweek evening on a wet and rainy day, met by friendly staff and enjoyed good food from a varied menu… Read more
"Travelling alone"
Quiet midweek evening on a wet and rainy day, met by friendly staff and enjoyed good food from a varied menu Read less
Likes:
Friendly staff and good menu/food.
Dislikes:
A bit dark in the bar.
Guest Review for Hilborough Swan Inn, Thetford
Susan
Family with young Children
Stayed: Oct '14
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
3
"Good value"
This was a one night stop so I could take my daughter to the local Grime's Graves.… Read more
"Good value"
This was a one night stop so I could take my daughter to the local Grime's Graves. Read less
Likes:
The room was very good, comfortable and clean.
Dislikes:
The flies. When having breakfast we were hounded by one or two flies that buzzed in my ear and got caught in my hair. One member of staff even asked me is I would like a fly swat. No, I wouldn't since
Response from Hilborough Swan Inn:
I am so sorry for your experience during breakfast with the flies. This is an ongoing problem that we are dealing with; we have measures in place with a pest control company, unfortunately they are clearly not having the desired affect with the mild weather and we will attempt another solution . I can only apologise for the comment you received regarding a fly swat; this is not something we would encourage our staff to say and we be advising our staff appropriately! We hope to see you again.
Guest Review for Hilborough Swan Inn, Thetford
margo
Mature Couple
Stayed: Sep '14
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
3
"Very relaxed atmosphere due to decor, ambience and staff."
As above.… Read more
"Very relaxed atmosphere due to decor, ambience and staff."
As above. Read less
Likes:
Above, but the food was good too, esp Eton Mess.
Dislikes:
Would have preferred the option of some fruit and muesli for breakfast.
Guest Review for Hilborough Swan Inn, Thetford
Barbara
Mature Couple
Stayed: Sep '14
4
Would recommend to others.
Rooms:
3
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
2
Staff service:
5
Location:
4
Breakfast:
3
"The friendly staff made the stay"
On the spur of the moment break, spotted The Swan on the Internet. We like the area and it suited our wishes.… Read more
"The friendly staff made the stay"
On the spur of the moment break, spotted The Swan on the Internet. We like the area and it suited our wishes. Read less
Likes:
We were struck with how friendly all the staff were on arrival. Very helpful, trying to find a quiet room. In the restaurant all the waitresses were chatty, interested and helpful. Free wi-Fi
Dislikes:
The facilities in the room weren't really up to scratch, TV reception prevented watching program's, no toiletries apart from soap, all this however forgotten by the friendliness of staff
Guest Review for Hilborough Swan Inn, Thetford
Robin
Mature Couple
Stayed: Aug '14
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
4
Breakfast:
5
"another relaxing stay at The Swan Inn"
This was the second time we have stayed at The Swan Inn. On both occasions the staff were very friendly and helpful. The rooms are clean and comfortable and we had no problem getting off to sleep. The… Read more
"another relaxing stay at The Swan Inn"
This was the second time we have stayed at The Swan Inn. On both occasions the staff were very friendly and helpful. The rooms are clean and comfortable and we had no problem getting off to sleep. The breakfasts were superb especially the sausages which are locally sourced. The bar /restaurant menu is varied with good wholesome food. There is also a choice of real ales to enjoy. We really enjoyed our stay and look forward to further breaks here. Read less
Likes:
The friendly staff and comfortable rooms. also the great food and real ales.
Dislikes:
Nothing really.
Guest Review for Hilborough Swan Inn, Thetford
douglas
Mature Couple
Stayed: Jul '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
4
"excellent for an overnight stop"
excellent evening meal, a very quiet bedroom , all at very reasonable prices… Read more
"excellent for an overnight stop"
excellent evening meal, a very quiet bedroom , all at very reasonable prices Read less
Likes:
on a main road and easy to find
Dislikes:
None
Guest Review for Hilborough Swan Inn, Thetford
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 Next
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