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Hilborough Swan Inn Thetford
Self Assessed 4 Stars Guest House
Inn
Guest Rating: 4.4
See all 85 reviews
Brandon Road, Hilborough

Thetford, 

Norfolk, 


IP26 5BW,  England
Average Guest Rating for Hilborough Swan Inn, Thetford
Guest reviews for Hilborough Swan Inn, Thetford are provided by real guests who have actually stayed at the property.
Rooms:
4.2
Value:
4.3
Friendliness:
4.7
Cleanliness:
4.3
Facilities:
4.0
Staff service:
4.5
Location:
4.3
Breakfast:
4.4
Guest Rating:
4.4
From 85 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 Next
Fiona
Mature Couple
Stayed: Jun '16
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Good stay"
Stayed for a night as were attending event in the area. No problem in getting late night access - had checked in earlier.… Read more
"Good stay"
Stayed for a night as were attending event in the area. No problem in getting late night access - had checked in earlier. Read less
Likes:
Friendliness of the a staff. Comfortable quiet room and very good breakfast.
Dislikes:
Problem with the hot water - but these things happen - and we weren't charged for breakfast as recompense
Response from Hilborough Swan Inn:
Hi Fiona

Thank you for your review and i am glad to hear you enjoyed your stay here with us at the swan

I would also like to apologise and thank you for your understanding with the water situation, which has been fully resolved, and we look forward to seeing you again if you are looking to stay in the area.

Thanks again

Paul
Manager at The Swan
Guest Review for Hilborough Swan Inn, Thetford
Sarah
Mature Couple
Stayed: Apr '16
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
5
"Friendly and comfortable"
One night visiting a colleague… Read more
"Friendly and comfortable"
One night visiting a colleague Read less
Likes:
Friendly staff
Dislikes:
None
Guest Review for Hilborough Swan Inn, Thetford
Matt
Alone
Stayed: Mar '16
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Very Comfortable"
Great… Read more
"Very Comfortable"
Great Read less
Likes:
Everyting
Dislikes:
No
Guest Review for Hilborough Swan Inn, Thetford
Ken
Group of Adults
Stayed: Mar '16
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Highly recommended."
We have stayed at the Swan many times which says a lot. It is hard to find fault. The staff are all very friendly, the food is excellent and the accommodation is clean and comfortable. What more cou… Read more
"Highly recommended."
We have stayed at the Swan many times which says a lot. It is hard to find fault. The staff are all very friendly, the food is excellent and the accommodation is clean and comfortable. What more could you want. Highly recommended. Read less
Likes:
Everything
Dislikes:
No.
Guest Review for Hilborough Swan Inn, Thetford
GREG
With a colleague
Stayed: Feb '16
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
4
Location:
5
"Excellent value for money."
Have stayed before on an overnight stay,and would recommend hotel as a very good value for money stay.Clean & comfortable,with a good / cosy atmosphere,plus good food at an affordable price!!… Read more
"Excellent value for money."
Have stayed before on an overnight stay,and would recommend hotel as a very good value for money stay.Clean & comfortable,with a good / cosy atmosphere,plus good food at an affordable price!! Read less
Likes:
As above,good,value for money accommodation & friendly atmosphere.
Dislikes:
Nope,will be back again in the not-too-distant future!!
Guest Review for Hilborough Swan Inn, Thetford
Brian
Mature Couple
Stayed: Nov '15
3
Would not recommend to others.
Rooms:
4
Value:
3
Friendliness:
3
Cleanliness:
4
Facilities:
4
Staff service:
3
Location:
3
Breakfast:
3
"Weekend Break"
Weekend break for my wifes birthday.… Read more
"Weekend Break"
Weekend break for my wifes birthday. Read less
Likes:
The Nelson suite which we stayed in was very comfortable.
Dislikes:
Was disappointed with the quality of the meal, and one of the breakfasts had to be sent back as the poached eggs were hard.
Guest Review for Hilborough Swan Inn, Thetford
Chris
Mature Couple
Stayed: Sep '15
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
"Nelson Suite Stay"
Just an overnight stay while house hunting in the area… Read more
"Nelson Suite Stay"
Just an overnight stay while house hunting in the area Read less
Likes:
The staff were very friendly and welcoming and the room was very spacious for the money and the inclusion of a corner suite gave the room a really cosy feel with a nice relaxing lounge area
Dislikes:
Nothing, all good
Guest Review for Hilborough Swan Inn, Thetford
Matt
Alone
Stayed: Sep '15
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
4
Cleanliness:
5
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
4
"Very Comfortable Stay"
Very Comfortable stay. Good food and nice atmosphere. Staff were friendly… Read more
"Very Comfortable Stay"
Very Comfortable stay. Good food and nice atmosphere. Staff were friendly Read less
Likes:
See above
Dislikes:
No
Guest Review for Hilborough Swan Inn, Thetford
Stephen
Mature Couple
Stayed: Aug '15
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
3
Breakfast:
4
"Great Food shame about the wait"
Very good overall delay in food arriving in the restaurant in the evening was a pity but was rewarded by the offer of a free bottle of wine… Read more
"Great Food shame about the wait"
Very good overall delay in food arriving in the restaurant in the evening was a pity but was rewarded by the offer of a free bottle of wine Read less
Likes:
Food
Dislikes:
Traffic noise
Guest Review for Hilborough Swan Inn, Thetford
Catherine
Family with older Children
Stayed: Aug '15
5
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Really glad we booked this hotel"
Booked this hotel for a visit to Snetterton. Glad we did, really enjoyed it. Staff were all lovely and friendly, food was excellent value for money and very nice too. Breakfast was gorgeous. Nice big… Read more
"Really glad we booked this hotel"
Booked this hotel for a visit to Snetterton. Glad we did, really enjoyed it. Staff were all lovely and friendly, food was excellent value for money and very nice too. Breakfast was gorgeous. Nice big spacious family room (room 1). Would use this hotel again for visit to Snetterton. Read less
Likes:
Breakfast was gorgeous, staff were friendly, food very reasonably priced.
Dislikes:
None
Guest Review for Hilborough Swan Inn, Thetford
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 Next
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