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Hilborough Swan Inn Thetford
Self Assessed 4 Stars Guest House
Inn
Guest Rating: 4.4
See all 71 reviews
Brandon Road, Hilborough

Thetford, 

Norfolk, 


IP26 5BW,  England
Average Guest Rating for Hilborough Swan Inn, Thetford
Guest reviews for Hilborough Swan Inn, Thetford are provided by real guests who have actually stayed at the property.
Rooms:
4.2
Value:
4.3
Friendliness:
4.7
Cleanliness:
4.2
Facilities:
4.0
Staff service:
4.6
Location:
4.3
Breakfast:
4.4
Guest Rating:
4.4
From 71 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 Next
Graham
Young Couple
Stayed: Mar '15
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
4
"lovely little place"
lovely little place hidden away from the city, but close enough to drive in, great food, great staff, great food.… Read more
"lovely little place"
lovely little place hidden away from the city, but close enough to drive in, great food, great staff, great food. Read less
Likes:
being away from the city, nice quiet area, great food, good ales, ridiculously low priced, expected to pay a lot more for what we received.
Dislikes:
nope all good
Guest Review for Hilborough Swan Inn, Thetford
Jacqueline
Mature Couple
Stayed: Mar '15
5
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
4
"Enjoyable country stay"
one night stay as a treat, we really enjoyed the dinner - my compliments to the chef, the whole experience was relaxing and enjoyable.… Read more
"Enjoyable country stay"
one night stay as a treat, we really enjoyed the dinner - my compliments to the chef, the whole experience was relaxing and enjoyable. Read less
Likes:
The nicest thing was the friendliness of the staff, we were made very welcome. We actually commented that it is the people that take you back to a place rather than the food or amenities.
Dislikes:
None
Guest Review for Hilborough Swan Inn, Thetford
GREG
With a colleague
Stayed: Feb '15
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
"Very good value for money / Excellent food & friendly,efficient staff service."
Arrived late evening for one overnight stay & early morning departure.… Read more
"Very good value for money / Excellent food & friendly,efficient staff service."
Arrived late evening for one overnight stay & early morning departure. Read less
Likes:
Welcoming & friendly atmosphere / Great food & very good value for money.
Dislikes:
Nope,all very good.
Guest Review for Hilborough Swan Inn, Thetford
Geoffrey
Mature Couple
Stayed: Dec '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Ideal Location & Good food."
Very welcoming, perfect for our needs with excellent food… Read more
"Ideal Location & Good food."
Very welcoming, perfect for our needs with excellent food Read less
Likes:
All of it.
Dislikes:
No
Guest Review for Hilborough Swan Inn, Thetford
Christopher
Mature Couple
Stayed: Dec '14
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
4
"Great Place to stay"
Stayed overnight after a cycling tour.… Read more
"Great Place to stay"
Stayed overnight after a cycling tour. Read less
Likes:
The Cleanliness, friendly staff, good food and lovely "Country Pub" atmosphere!
Dislikes:
None
Guest Review for Hilborough Swan Inn, Thetford
kevin
Mature Couple
Stayed: Dec '14
5
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
5
"First class stay in historic, clean & friendly establishment; food excellent"
We love this establishment! There is a feeling of being present in an historical atmosphere that is comfortable, friendly (locals as well as staff), and relaxing; we feel totally at ease. The staff ar… Read more
"First class stay in historic, clean & friendly establishment; food excellent"
We love this establishment! There is a feeling of being present in an historical atmosphere that is comfortable, friendly (locals as well as staff), and relaxing; we feel totally at ease. The staff are excellent and make our stay so warming and friendly. The standard of food is commendable; first class and so well prepared. Read less
Likes:
The friendly and welcoming attitude of staff was commendable; All staff, without exception, were brilliant. The room was clean, well presented and very comfortable. The food was exceptional.
Dislikes:
The only problem with the room was the sound of the heating 'firing'(a little noisy);
Guest Review for Hilborough Swan Inn, Thetford
lynn
Mature Couple
Stayed: Nov '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"great place to stay"
lovely friendly staff, room was very nice also very clean, breakfast was lovely,… Read more
"great place to stay"
lovely friendly staff, room was very nice also very clean, breakfast was lovely, Read less
Likes:
all of it, slept like a log.
Dislikes:
None
Guest Review for Hilborough Swan Inn, Thetford
Stephen
Alone
Stayed: Nov '14
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
3
Staff service:
4
Location:
3
Breakfast:
4
"Travelling alone"
Quiet midweek evening on a wet and rainy day, met by friendly staff and enjoyed good food from a varied menu… Read more
"Travelling alone"
Quiet midweek evening on a wet and rainy day, met by friendly staff and enjoyed good food from a varied menu Read less
Likes:
Friendly staff and good menu/food.
Dislikes:
A bit dark in the bar.
Guest Review for Hilborough Swan Inn, Thetford
Susan
Family with young Children
Stayed: Oct '14
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
3
"Good value"
This was a one night stop so I could take my daughter to the local Grime's Graves.… Read more
"Good value"
This was a one night stop so I could take my daughter to the local Grime's Graves. Read less
Likes:
The room was very good, comfortable and clean.
Dislikes:
The flies. When having breakfast we were hounded by one or two flies that buzzed in my ear and got caught in my hair. One member of staff even asked me is I would like a fly swat. No, I wouldn't since
Response from Hilborough Swan Inn:
I am so sorry for your experience during breakfast with the flies. This is an ongoing problem that we are dealing with; we have measures in place with a pest control company, unfortunately they are clearly not having the desired affect with the mild weather and we will attempt another solution . I can only apologise for the comment you received regarding a fly swat; this is not something we would encourage our staff to say and we be advising our staff appropriately! We hope to see you again.
Guest Review for Hilborough Swan Inn, Thetford
margo
Mature Couple
Stayed: Sep '14
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
3
"Very relaxed atmosphere due to decor, ambience and staff."
As above.… Read more
"Very relaxed atmosphere due to decor, ambience and staff."
As above. Read less
Likes:
Above, but the food was good too, esp Eton Mess.
Dislikes:
Would have preferred the option of some fruit and muesli for breakfast.
Guest Review for Hilborough Swan Inn, Thetford
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 Next
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