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Hilborough Swan Inn Thetford
Self Assessed 4 Stars Guest House
Inn
Guest Rating: 4.4
See all 88 reviews
Brandon Road, Hilborough

Thetford, 

Norfolk, 


IP26 5BW,  England
Average Guest Rating for Hilborough Swan Inn, Thetford
Guest reviews for Hilborough Swan Inn, Thetford are provided by real guests who have actually stayed at the property.
Rooms:
4.2
Value:
4.3
Friendliness:
4.7
Cleanliness:
4.3
Facilities:
4.0
Staff service:
4.5
Location:
4.3
Breakfast:
4.4
Guest Rating:
4.4
From 88 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 Next
jilly
Alone
Stayed: Aug '16
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
4
"Comfortable room, good food and friendly staff"
Stayed for two nights for a wedding six miles away. Very helpful and friendly staff, clean bright room, comfortable bed, good strong shower, good bar food. Nice beer garden.… Read more
"Comfortable room, good food and friendly staff"
Stayed for two nights for a wedding six miles away. Very helpful and friendly staff, clean bright room, comfortable bed, good strong shower, good bar food. Nice beer garden. Read less
Likes:
All the above.
Dislikes:
Only one bad thing- I think there was staff accommodation above my room and I was woken at six am by loud television or radio. pls keep the volume down late or early:)!
Guest Review for Hilborough Swan Inn, Thetford
Kerry
Family with older Children
Stayed: Aug '16
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
3
Facilities:
3
Staff service:
5
Location:
3
"Comfortable, relaxed, dog friendly stay"
We stayed in a 2 bed barn conversion. The room was actually a maisonette with our apartment spread over 2 floors. Living Room, Kitchen, Toilet/Shower downstairs. 2 large bedrooms upstairs each contain… Read more
"Comfortable, relaxed, dog friendly stay"
We stayed in a 2 bed barn conversion. The room was actually a maisonette with our apartment spread over 2 floors. Living Room, Kitchen, Toilet/Shower downstairs. 2 large bedrooms upstairs each containing double and single bed. Read less
Likes:
Living room was large and comfortable. Shower was nice. Accommodation upstairs was large and clean. Grounds were lovely and well kept.
Dislikes:
Being highly critical, beds were a bit hard which I enjoyed but my Wife found it difficult to sleep on. You can't please every one.
Guest Review for Hilborough Swan Inn, Thetford
Richard
Mature Couple
Stayed: Jul '16
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
4
"great place to stay and eat"
Staying to attend our sons graduation and also meet up with friends from Watton. Made to feel really welcome by the team, nothing is too much trouble - we have stayed before and will be back again ver… Read more
"great place to stay and eat"
Staying to attend our sons graduation and also meet up with friends from Watton. Made to feel really welcome by the team, nothing is too much trouble - we have stayed before and will be back again very soon - other guests also commented about the service which made the atmosphere in the bar great fun. Highly recommended. Read less
Likes:
everything
Dislikes:
no
Guest Review for Hilborough Swan Inn, Thetford
Fiona
Mature Couple
Stayed: Jun '16
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Good stay"
Stayed for a night as were attending event in the area. No problem in getting late night access - had checked in earlier.… Read more
"Good stay"
Stayed for a night as were attending event in the area. No problem in getting late night access - had checked in earlier. Read less
Likes:
Friendliness of the a staff. Comfortable quiet room and very good breakfast.
Dislikes:
Problem with the hot water - but these things happen - and we weren't charged for breakfast as recompense
Response from Hilborough Swan Inn:
Hi Fiona

Thank you for your review and i am glad to hear you enjoyed your stay here with us at the swan

I would also like to apologise and thank you for your understanding with the water situation, which has been fully resolved, and we look forward to seeing you again if you are looking to stay in the area.

Thanks again

Paul
Manager at The Swan
Guest Review for Hilborough Swan Inn, Thetford
Sarah
Mature Couple
Stayed: Apr '16
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
5
"Friendly and comfortable"
One night visiting a colleague… Read more
"Friendly and comfortable"
One night visiting a colleague Read less
Likes:
Friendly staff
Dislikes:
None
Guest Review for Hilborough Swan Inn, Thetford
Matt
Alone
Stayed: Mar '16
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Very Comfortable"
Great… Read more
"Very Comfortable"
Great Read less
Likes:
Everyting
Dislikes:
No
Guest Review for Hilborough Swan Inn, Thetford
Ken
Group of Adults
Stayed: Mar '16
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Highly recommended."
We have stayed at the Swan many times which says a lot. It is hard to find fault. The staff are all very friendly, the food is excellent and the accommodation is clean and comfortable. What more cou… Read more
"Highly recommended."
We have stayed at the Swan many times which says a lot. It is hard to find fault. The staff are all very friendly, the food is excellent and the accommodation is clean and comfortable. What more could you want. Highly recommended. Read less
Likes:
Everything
Dislikes:
No.
Guest Review for Hilborough Swan Inn, Thetford
GREG
With a colleague
Stayed: Feb '16
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
4
Location:
5
"Excellent value for money."
Have stayed before on an overnight stay,and would recommend hotel as a very good value for money stay.Clean & comfortable,with a good / cosy atmosphere,plus good food at an affordable price!!… Read more
"Excellent value for money."
Have stayed before on an overnight stay,and would recommend hotel as a very good value for money stay.Clean & comfortable,with a good / cosy atmosphere,plus good food at an affordable price!! Read less
Likes:
As above,good,value for money accommodation & friendly atmosphere.
Dislikes:
Nope,will be back again in the not-too-distant future!!
Guest Review for Hilborough Swan Inn, Thetford
Brian
Mature Couple
Stayed: Nov '15
3
Would not recommend to others.
Rooms:
4
Value:
3
Friendliness:
3
Cleanliness:
4
Facilities:
4
Staff service:
3
Location:
3
Breakfast:
3
"Weekend Break"
Weekend break for my wifes birthday.… Read more
"Weekend Break"
Weekend break for my wifes birthday. Read less
Likes:
The Nelson suite which we stayed in was very comfortable.
Dislikes:
Was disappointed with the quality of the meal, and one of the breakfasts had to be sent back as the poached eggs were hard.
Guest Review for Hilborough Swan Inn, Thetford
Chris
Mature Couple
Stayed: Sep '15
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
"Nelson Suite Stay"
Just an overnight stay while house hunting in the area… Read more
"Nelson Suite Stay"
Just an overnight stay while house hunting in the area Read less
Likes:
The staff were very friendly and welcoming and the room was very spacious for the money and the inclusion of a corner suite gave the room a really cosy feel with a nice relaxing lounge area
Dislikes:
Nothing, all good
Guest Review for Hilborough Swan Inn, Thetford
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