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The White Rose Hotel Northallerton
Self Assessed 2 Stars Hotel
Hotel
Guest Rating: 3.5
See all 50 reviews
The White Rose Hotel, Leeming Bar

Northallerton, 

North Yorkshire, 


DL7 9AY,  England
Average Guest Rating for The White Rose Hotel, Northallerton
Guest reviews for The White Rose Hotel, Northallerton are provided by real guests who have actually stayed at the property.
Rooms:
3.2
Value:
3.5
Friendliness:
4.2
Cleanliness:
3.8
Facilities:
3.5
Staff service:
3.8
Location:
3.8
Breakfast:
3.6
Guest Rating:
3.5
From 50 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 Next
Adrian
Group of Adults
Stayed: Jul '15
3
Would recommend to others.
Rooms:
4
Value:
3
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
2
Location:
4
Breakfast:
4
"Weekend Stay for Wensleydale Railway Event"
Group of friends for a Wensleydale Railway event… Read more
"Weekend Stay for Wensleydale Railway Event"
Group of friends for a Wensleydale Railway event Read less
Likes:
Location to Railway, breakfast .
Dislikes:
Soundproofing, noise from singer on Saturday night in bar
Guest Review for The White Rose Hotel, Northallerton
Richard
Alone
Stayed: Jul '15
1
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
1
Cleanliness:
1
Facilities:
1
Staff service:
2
Location:
2
"Needs renovating"
After waiting 10 mins to then be greeted by one of the rudest people I've met the bar person/receptionist tried to book me in but couldn't because the computers were broken, between us we guessed my r… Read more
"Needs renovating"
After waiting 10 mins to then be greeted by one of the rudest people I've met the bar person/receptionist tried to book me in but couldn't because the computers were broken, between us we guessed my room and whether it was bed and breakfast! Room was old and tatty and bed was filthy. Sheets and towels were clean and fresh though. Olive green bathroom very dated but worked fine. Bar/ breakfast area smelt of old cooking oil so didn't risk eating there so no comment on breakfast. Read less
Likes:
Leaving
Dislikes:
None
Guest Review for The White Rose Hotel, Northallerton
Carlo
Mature Couple
Stayed: Jul '15
1
Would not recommend to others.
Rooms:
3
Value:
3
Friendliness:
3
Cleanliness:
3
Facilities:
3
Staff service:
1
Location:
3
Breakfast:
3
"Impossiblée to cancel booking"
We didn't actually stay there because I had to change plans. For 4 (!) months, I tried through Eviivo and the hotel to ancel my booking, but they were uncapable of doing so. Eviivo didn't even reply t… Read more
"Impossiblée to cancel booking"
We didn't actually stay there because I had to change plans. For 4 (!) months, I tried through Eviivo and the hotel to ancel my booking, but they were uncapable of doing so. Eviivo didn't even reply to my first emails at all. Phone calls to both Eviivo and the hotel had no effect either. I have now opened a reclaim with Paypal to get my money back. Read less
Likes:
Nothing, as I didn't actually stay there
Dislikes:
None
Guest Review for The White Rose Hotel, Northallerton
Philip
Group of Adults
Stayed: Jun '15
5
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Fantastic"
Stayed at this hotel to attend a race at nearby Croft circuit, and would find it hard to complain about anything. The staff were quite possibly the friendliest i have encountered in any hotel, and mad… Read more
"Fantastic"
Stayed at this hotel to attend a race at nearby Croft circuit, and would find it hard to complain about anything. The staff were quite possibly the friendliest i have encountered in any hotel, and made our stay a pleasure. Cannot recommend the White Rose highly enough. Read less
Likes:
The highlight really was the staff; not knowing the area we spent the entire evening in the bar and the staff turned what could have been a slow evening into a fantastic memory for our group.
Dislikes:
None
Guest Review for The White Rose Hotel, Northallerton
Lesley
Mature Couple
Stayed: Jun '15
2
Would not recommend to others.
Rooms:
2
Value:
3
Friendliness:
5
Cleanliness:
3
Facilities:
2
Staff service:
4
Location:
4
Breakfast:
3
"Wouldn't recommend this hotel."
Stayed at this hotel for a couple of nights and wouldn't stay there again. Room was clean but very dated as was the bathroom. Hotel needs a complete upgrade and looks much better online than it real… Read more
"Wouldn't recommend this hotel."
Stayed at this hotel for a couple of nights and wouldn't stay there again. Room was clean but very dated as was the bathroom. Hotel needs a complete upgrade and looks much better online than it really is. Breakfast was fine.
We stayed in the Holiday Inn Express (including breakfast) the previous night for less than what we paid per night to stay at the White Rose Hotel and the Holiday Inn Express was far superior. In fact it emphasised how dated the White Rose Hotel was. Read less
Likes:
Friendly staff.
Dislikes:
None
Guest Review for The White Rose Hotel, Northallerton
Catherine
Mature Couple
Stayed: May '15
4
Would recommend to others.
Rooms:
2
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
3
Staff service:
5
Location:
4
Breakfast:
4
"Good overnight stop"
An overnight stay while in transit.… Read more
"Good overnight stop"
An overnight stay while in transit. Read less
Likes:
A warm welcome, very obliging staff and good food. Beds were very comfortable. We arrived very late and were still able to order a meal; chef even took the time to check everything was okay
Dislikes:
Minor things; walls are paper thin and socket in room was not working. Bedrooms are very dated. Exterior is scruffy with dog dirt littering car park.
Guest Review for The White Rose Hotel, Northallerton
Laura
Group of Adults
Stayed: Mar '15
5
Would recommend to others.
Rooms:
3
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
3
Staff service:
5
Location:
5
Breakfast:
4
"Comfortable and clean, superb staff, accommodating and friendly at all times"
Having read some negative reviews on trip advisor I was sceptical, however on arrival we were treated very well by pleasant, attentive and friendly staff. Our room was nice and roomy and clean and co… Read more
"Comfortable and clean, superb staff, accommodating and friendly at all times"
Having read some negative reviews on trip advisor I was sceptical, however on arrival we were treated very well by pleasant, attentive and friendly staff. Our room was nice and roomy and clean and comfortable, although furnishings were old fashioned, bedding was crisp and clean and the mattress was comfy. En suite bathroom was tiny and in need of modernisation, but again was very clean and functional. Read less
Likes:
We were attending a surprise party at the White Rose so it was nice to be able to stay for a few nights at the same venue. Nothing was any trouble for the staff, who were friendly and helpful.
Dislikes:
I would have preferred a bigger bathroom and either blinds or net curtains as we overlooked a busy main road so privacy was an issue, the light in the room was very dull with curtains closed.
Guest Review for The White Rose Hotel, Northallerton
Hilary
Group of Adults
Stayed: Dec '14
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
3
Staff service:
4
Location:
4
Breakfast:
4
"Good value for money"
There were a few problems initially with the heating but it was soon sorted out.… Read more
"Good value for money"
There were a few problems initially with the heating but it was soon sorted out. Read less
Likes:
Accommodation was quiet.
Dislikes:
None
Guest Review for The White Rose Hotel, Northallerton
Shaun
Alone
Stayed: Oct '14
1
Would not recommend to others.
Rooms:
1
Value:
2
Friendliness:
4
Cleanliness:
4
Facilities:
1
Staff service:
1
Location:
2
Breakfast:
1
"Poor hotel with staff who need to understand what conversations they can have infront of cuxstomers"
2 cold nights in a room with no heating above the room with the pool table and duke box meant for cold noisy nights.… Read more
"Poor hotel with staff who need to understand what conversations they can have infront of cuxstomers"
2 cold nights in a room with no heating above the room with the pool table and duke box meant for cold noisy nights. Read less
Likes:
Checking out and leaving
Dislikes:
Staff discussed in front of me the new swear box they were starting to try & stop swearing at work. They discussed which fine went with which words which was offensive. Also wifi did not work at all.
Guest Review for The White Rose Hotel, Northallerton
John
Alone
Stayed: Oct '14
2
Would not recommend to others.
Rooms:
2
Value:
3
Friendliness:
4
Cleanliness:
5
Facilities:
2
Staff service:
3
Location:
4
Breakfast:
3
"disappointing"
Overnight so that I could visit the grave of my daughter nearby… Read more
"disappointing"
Overnight so that I could visit the grave of my daughter nearby Read less
Likes:
Very friendly welcome.
Dislikes:
Although hard of hearing and normally requiring two hearing aids I was kept awake until 12.40 a.m. by loud music. Investigating I found Staff socialising in the bar area.The music was turned down.
Guest Review for The White Rose Hotel, Northallerton
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