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Black Lion Hotel Richmond Richmond
Self Assessed 3 Stars Guest House
Hotel
Guest Rating: 4.2
See all 119 reviews
12 Finkle Street

Richmond, 

North Yorkshire, 


DL10 4QB,  United Kingdom
Average Guest Rating for Black Lion Hotel Richmond, Richmond
Guest reviews for Black Lion Hotel Richmond, Richmond are provided by real guests who have actually stayed at the property.
Rooms:
3.8
Value:
4.0
Friendliness:
4.6
Cleanliness:
4.2
Facilities:
3.8
Staff service:
4.5
Location:
4.7
Breakfast:
4.5
Guest Rating:
4.2
From 119 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
Peter
Group of Adults
Stayed: Jul '16
2
Would not recommend to others.
Rooms:
2
Value:
2
Friendliness:
4
Cleanliness:
4
Facilities:
1
Staff service:
3
Location:
5
Breakfast:
3
"Could be better"
We were on a reunion trip for 2 nights. The hotel had the potential to be very good but was let down by poor management, which had failed to attend to many minor but important matters.… Read more
"Could be better"
We were on a reunion trip for 2 nights. The hotel had the potential to be very good but was let down by poor management, which had failed to attend to many minor but important matters. Read less
Likes:
Central position, nice bar and seating areas.
Dislikes:
Shower tray did not drain properly and overflowed after 2 minutes, tv control did not work, shower doors very stiff, damp patch on carpet, extractor fan did not work, beds too short.
Guest Review for Black Lion Hotel Richmond, Richmond
David
Mature Couple
Stayed: Jun '16
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
3
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
4
"1st time but not the last"
Good time walking round the Richmond area… Read more
"1st time but not the last"
Good time walking round the Richmond area Read less
Likes:
Good beer and other drinks at a reasonable price food excellent also priced well
Dislikes:
Toe nail in the bed
Guest Review for Black Lion Hotel Richmond, Richmond
David
Mature Couple
Stayed: Jun '16
1
Would not recommend to others.
Rooms:
2
Value:
1
Friendliness:
2
Cleanliness:
1
Facilities:
1
Staff service:
1
Location:
4
Breakfast:
1
"Disappointing to say the least......."
Having arrived after a long journey North, to stay at the Second best rated Hotel in Richmond expectation was met with severe disappointment. The hotel is outdated,, noisy, and does not have the abil… Read more
"Disappointing to say the least......."
Having arrived after a long journey North, to stay at the Second best rated Hotel in Richmond expectation was met with severe disappointment. The hotel is outdated,, noisy, and does not have the ability to deliver what it advertises. On this particular occasion it was obviously catering for two large groups of visitors, without any additional staff, equipment (hair drier) or catering staff. Breakfast was not taken due to staff being overwhelmed. Read less
Likes:
The fact that it was in an ideal location to conduct the purpose of the visit only.
Dislikes:
I did not like that this was a Hotel obviously thinks far too highly of itself, but actually cannot deliver. A major overhaul and correct management if it is to be recognised as a 4* AA rating.
Guest Review for Black Lion Hotel Richmond, Richmond
Lee
Alone
Stayed: Jun '16
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Passing Out Parade"
The hotel was very clean and comfortable. The staff were all very friendly. Well done.… Read more
"Passing Out Parade"
The hotel was very clean and comfortable. The staff were all very friendly. Well done. Read less
Likes:
The full breakfast was excellent. However I could not eat it all.
Dislikes:
No
Guest Review for Black Lion Hotel Richmond, Richmond
Tim
With a colleague
Stayed: May '16
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
4
"Good value"
Business meeting with a colleague. Dinner plus overnight stay.… Read more
"Good value"
Business meeting with a colleague. Dinner plus overnight stay. Read less
Likes:
Handy for town.
Dislikes:
No.
Guest Review for Black Lion Hotel Richmond, Richmond
Tony
Alone
Stayed: May '16
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
5
"fantastic stay"
The stay in the hotel was excellent. The staff when you arrive are so friendly. I had a excellent sleep all the nights that I stayed.… Read more
"fantastic stay"
The stay in the hotel was excellent. The staff when you arrive are so friendly. I had a excellent sleep all the nights that I stayed. Read less
Likes:
I likes everything about the stay
Dislikes:
I was on the top floor and the TV reception was very poor. The TV would not pick up most channels
Guest Review for Black Lion Hotel Richmond, Richmond
Wendy
Group of Adults
Stayed: May '16
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
3
Cleanliness:
4
Facilities:
4
Staff service:
3
Location:
5
Breakfast:
4
"Good hotel"
A group of seven staying weekend as attending wedding nearby . . . Rooms were clean and comfortable . We had dinner on first night . Fish and chips was special offer so we all opted for this but wait… Read more
"Good hotel"
A group of seven staying weekend as attending wedding nearby . . . Rooms were clean and comfortable . We had dinner on first night . Fish and chips was special offer so we all opted for this but waitress came back and said that not enough fish for us and to choose something else . The offer came with bottle of wine between two so we asked if this could be offered on other meals we were ordering but waitress said no . While having drinks later in bar the barman then gave us the wine . Thank you Read less
Likes:
Locality . Right in centre of town .
Dislikes:
Rooms on top floor had very steep stairs .
Guest Review for Black Lion Hotel Richmond, Richmond
Geoff
Mature Couple
Stayed: May '16
5
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"A well run, friendly family run hotel."
Shame that we could only stay one night! From the moment we arrived until the moment we left, we felt welcome. We were extremely well looked after. We've stayed in far more expensive and prestigious h… Read more
"A well run, friendly family run hotel."
Shame that we could only stay one night! From the moment we arrived until the moment we left, we felt welcome. We were extremely well looked after. We've stayed in far more expensive and prestigious hotels all over Europe that are not as good. We hope to return! Read less
Likes:
Have already said it all, really.
Dislikes:
Absolutely NOT.
Guest Review for Black Lion Hotel Richmond, Richmond
GRAHAM
Mature Couple
Stayed: May '16
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
4
"Overnight stay"
overnight stay on c2c… Read more
"Overnight stay"
overnight stay on c2c Read less
Likes:
the friendly staff
Dislikes:
None
Guest Review for Black Lion Hotel Richmond, Richmond
Ken
Mature Couple
Stayed: May '16
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
5
"Good accomodation near where it was required"
We stayed for three nights to attend a reunion and see some of the local area. We liked the accomodation, had breakfast each day and dinner in the evening - the choice of food was good and the standar… Read more
"Good accomodation near where it was required"
We stayed for three nights to attend a reunion and see some of the local area. We liked the accomodation, had breakfast each day and dinner in the evening - the choice of food was good and the standard excellent. Read less
Likes:
Food, friendly staff and good accomodation - good value.
Dislikes:
I suppose the stairs to the bedroom - room12 - a long way up but we coped.
Guest Review for Black Lion Hotel Richmond, Richmond
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
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