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Black Lion Hotel Richmond Richmond
Self Assessed 3 Stars Guest House
Hotel
Guest Rating: 4.2
See all 123 reviews
12 Finkle Street

Richmond, 

North Yorkshire, 


DL10 4QB,  United Kingdom
Average Guest Rating for Black Lion Hotel Richmond, Richmond
Guest reviews for Black Lion Hotel Richmond, Richmond are provided by real guests who have actually stayed at the property.
Rooms:
3.8
Value:
4.0
Friendliness:
4.6
Cleanliness:
4.2
Facilities:
3.8
Staff service:
4.5
Location:
4.7
Breakfast:
4.5
Guest Rating:
4.2
From 123 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
Anne
Mature Couple
Stayed: Sep '16
4
Would not recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
4
"Reasonable overrnight accommodation"
Breaking journey home from Scotland to Norfolk… Read more
"Reasonable overrnight accommodation"
Breaking journey home from Scotland to Norfolk Read less
Likes:
Good food and comfortable facilities
Dislikes:
Access to our room (14) was up very steep and uneven stairs, which we had not been made aware of on booking online. This would have been a bigger problem for less mobile people.
Guest Review for Black Lion Hotel Richmond, Richmond
william
Mature Couple
Stayed: Sep '16
3
Would recommend to others.
Rooms:
2
Value:
3
Friendliness:
4
Cleanliness:
4
Facilities:
3
Staff service:
4
Location:
5
Breakfast:
3
"Quiet hotel in center of town"
Room - poor maintenance. 2 lights not working - extractor fan very noisy… Read more
"Quiet hotel in center of town"
Room - poor maintenance. 2 lights not working - extractor fan very noisy Read less
Likes:
Very quiet and easy access to the town
Dislikes:
None
Guest Review for Black Lion Hotel Richmond, Richmond
Christine
Group of Adults
Stayed: Aug '16
5
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"C2c walkers taking 2 night rest."
Lovely break in Richmond. Just wanted to experience the town.… Read more
"C2c walkers taking 2 night rest."
Lovely break in Richmond. Just wanted to experience the town. Read less
Likes:
Excellent and friendly staff. Management was very accommodating. We had everything we needed!
Dislikes:
All was more than fine.
Guest Review for Black Lion Hotel Richmond, Richmond
Anna
Family with older Children
Stayed: Aug '16
2
Would not recommend to others.
Rooms:
2
Value:
1
Friendliness:
4
Cleanliness:
2
Facilities:
2
Staff service:
4
Location:
4
Breakfast:
5
"Lovely breakfast thanks , room quality poor and could be updated for the price paid"
Lovely friendly staff great breakfast thank you. Room was comfortable but needed real renovation. Bathroom tatty but ok.… Read more
"Lovely breakfast thanks , room quality poor and could be updated for the price paid"
Lovely friendly staff great breakfast thank you. Room was comfortable but needed real renovation. Bathroom tatty but ok. Read less
Likes:
Fab location, friendly staff and great breakfast.
Dislikes:
Price of room did not reflect quality.
Guest Review for Black Lion Hotel Richmond, Richmond
Peter
Group of Adults
Stayed: Jul '16
2
Would not recommend to others.
Rooms:
2
Value:
2
Friendliness:
4
Cleanliness:
4
Facilities:
1
Staff service:
3
Location:
5
Breakfast:
3
"Could be better"
We were on a reunion trip for 2 nights. The hotel had the potential to be very good but was let down by poor management, which had failed to attend to many minor but important matters.… Read more
"Could be better"
We were on a reunion trip for 2 nights. The hotel had the potential to be very good but was let down by poor management, which had failed to attend to many minor but important matters. Read less
Likes:
Central position, nice bar and seating areas.
Dislikes:
Shower tray did not drain properly and overflowed after 2 minutes, tv control did not work, shower doors very stiff, damp patch on carpet, extractor fan did not work, beds too short.
Guest Review for Black Lion Hotel Richmond, Richmond
David
Mature Couple
Stayed: Jun '16
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
3
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
4
"1st time but not the last"
Good time walking round the Richmond area… Read more
"1st time but not the last"
Good time walking round the Richmond area Read less
Likes:
Good beer and other drinks at a reasonable price food excellent also priced well
Dislikes:
Toe nail in the bed
Guest Review for Black Lion Hotel Richmond, Richmond
David
Mature Couple
Stayed: Jun '16
1
Would not recommend to others.
Rooms:
2
Value:
1
Friendliness:
2
Cleanliness:
1
Facilities:
1
Staff service:
1
Location:
4
Breakfast:
1
"Disappointing to say the least......."
Having arrived after a long journey North, to stay at the Second best rated Hotel in Richmond expectation was met with severe disappointment. The hotel is outdated,, noisy, and does not have the abil… Read more
"Disappointing to say the least......."
Having arrived after a long journey North, to stay at the Second best rated Hotel in Richmond expectation was met with severe disappointment. The hotel is outdated,, noisy, and does not have the ability to deliver what it advertises. On this particular occasion it was obviously catering for two large groups of visitors, without any additional staff, equipment (hair drier) or catering staff. Breakfast was not taken due to staff being overwhelmed. Read less
Likes:
The fact that it was in an ideal location to conduct the purpose of the visit only.
Dislikes:
I did not like that this was a Hotel obviously thinks far too highly of itself, but actually cannot deliver. A major overhaul and correct management if it is to be recognised as a 4* AA rating.
Guest Review for Black Lion Hotel Richmond, Richmond
Lee
Alone
Stayed: Jun '16
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Passing Out Parade"
The hotel was very clean and comfortable. The staff were all very friendly. Well done.… Read more
"Passing Out Parade"
The hotel was very clean and comfortable. The staff were all very friendly. Well done. Read less
Likes:
The full breakfast was excellent. However I could not eat it all.
Dislikes:
No
Guest Review for Black Lion Hotel Richmond, Richmond
Tim
With a colleague
Stayed: May '16
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
4
"Good value"
Business meeting with a colleague. Dinner plus overnight stay.… Read more
"Good value"
Business meeting with a colleague. Dinner plus overnight stay. Read less
Likes:
Handy for town.
Dislikes:
No.
Guest Review for Black Lion Hotel Richmond, Richmond
Tony
Alone
Stayed: May '16
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
5
"fantastic stay"
The stay in the hotel was excellent. The staff when you arrive are so friendly. I had a excellent sleep all the nights that I stayed.… Read more
"fantastic stay"
The stay in the hotel was excellent. The staff when you arrive are so friendly. I had a excellent sleep all the nights that I stayed. Read less
Likes:
I likes everything about the stay
Dislikes:
I was on the top floor and the TV reception was very poor. The TV would not pick up most channels
Guest Review for Black Lion Hotel Richmond, Richmond
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
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