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Black Lion Hotel Richmond Richmond
Self Assessed 3 Stars Guest House
Hotel
Guest Rating: 4.1
See all 128 reviews
12 Finkle Street

Richmond, 

North Yorkshire, 


DL10 4QB,  United Kingdom
Average Guest Rating for Black Lion Hotel Richmond, Richmond
Guest reviews for Black Lion Hotel Richmond, Richmond are provided by real guests who have actually stayed at the property.
Rooms:
3.8
Value:
3.9
Friendliness:
4.5
Cleanliness:
4.1
Facilities:
3.8
Staff service:
4.4
Location:
4.6
Breakfast:
4.5
Guest Rating:
4.1
From 128 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
Lynda
Mature Couple
Stayed: Oct '16
4
Would recommend to others.
Rooms:
4
Value:
3
Friendliness:
4
Cleanliness:
4
Facilities:
3
Staff service:
4
Location:
4
Breakfast:
4
"satisfactory"
very pleasant… Read more
"satisfactory"
very pleasant Read less
Likes:
great location the staff are friendly and we enjoyed a very nice meal on our first night in the bistro ( leave room for the cheese board yummy )
Dislikes:
the bathroom was a little tired silicone round bath mouldy in need of an update to reflect the price.
Guest Review for Black Lion Hotel Richmond, Richmond
stephen
Mature Couple
Stayed: Oct '16
1
Would not recommend to others.
Rooms:
2
Value:
1
Friendliness:
3
Cleanliness:
1
Facilities:
2
Staff service:
3
Location:
4
Breakfast:
1
"Shabby and overpriced"
We stayed in room 6, the bed was uncomfortable and sank in the middle resulting in little sleep!
The shower cubicle was mouldy in areas, also the shower door didn't work correctly and wouldn't fully… Read more
"Shabby and overpriced"
We stayed in room 6, the bed was uncomfortable and sank in the middle resulting in little sleep!
The shower cubicle was mouldy in areas, also the shower door didn't work correctly and wouldn't fully close!
toilet seat was loose
Breakfast was poor quality to the point that we chose not to have any on the last morning!
The staff were quite friendly though!
When I enquired about the evening meal, I was urged to book asap as they get filled up, we didn't eat there due to the breakfast quality! Read less
Likes:
Staff were friendly and the bar area seemed pleasant!
Dislikes:
Food
Room (shower)
Guest Review for Black Lion Hotel Richmond, Richmond
Alan
Family with young Children
Stayed: Oct '16
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
4
"Lovely."
Comfortable… Read more
"Lovely."
Comfortable Read less
Likes:
Everything.
Dislikes:
No.
Guest Review for Black Lion Hotel Richmond, Richmond
John
Mature Couple
Stayed: Oct '16
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
5
"Return to old haunts made all the better by a good place to stay!"
A weekend break to meet up with old army mates from 40 years ago when we last were in Richmond. The Black Lion was an old haunt and so made the perfect base for a weekend of reminiscing.… Read more
"Return to old haunts made all the better by a good place to stay!"
A weekend break to meet up with old army mates from 40 years ago when we last were in Richmond. The Black Lion was an old haunt and so made the perfect base for a weekend of reminiscing. Read less
Likes:
Good company made all the better by extremely hospitable staff and locals. Excellent central location in the town means once parked that is where the car stayed!
Dislikes:
None
Guest Review for Black Lion Hotel Richmond, Richmond
Julie
Mature Couple
Stayed: Oct '16
2
Would not recommend to others.
Rooms:
3
Value:
2
Friendliness:
1
Cleanliness:
3
Facilities:
2
Staff service:
2
Location:
4
Breakfast:
4
"Adequate - lovely location, shame about the front of house reception"
Very little interaction with reception staff. Room quite small for a double but OK for our four night stay. Excellent location.… Read more
"Adequate - lovely location, shame about the front of house reception"
Very little interaction with reception staff. Room quite small for a double but OK for our four night stay. Excellent location. Read less
Likes:
Location of the pub/hotel and nice breakfast choice.
Dislikes:
On arrival were presented with a bill to pay up front. Also a key box was indicated where we were asked to put our room key on date of departure. Very impersonal touch.
Guest Review for Black Lion Hotel Richmond, Richmond
Anne
Mature Couple
Stayed: Sep '16
4
Would not recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
4
"Reasonable overrnight accommodation"
Breaking journey home from Scotland to Norfolk… Read more
"Reasonable overrnight accommodation"
Breaking journey home from Scotland to Norfolk Read less
Likes:
Good food and comfortable facilities
Dislikes:
Access to our room (14) was up very steep and uneven stairs, which we had not been made aware of on booking online. This would have been a bigger problem for less mobile people.
Guest Review for Black Lion Hotel Richmond, Richmond
william
Mature Couple
Stayed: Sep '16
3
Would recommend to others.
Rooms:
2
Value:
3
Friendliness:
4
Cleanliness:
4
Facilities:
3
Staff service:
4
Location:
5
Breakfast:
3
"Quiet hotel in center of town"
Room - poor maintenance. 2 lights not working - extractor fan very noisy… Read more
"Quiet hotel in center of town"
Room - poor maintenance. 2 lights not working - extractor fan very noisy Read less
Likes:
Very quiet and easy access to the town
Dislikes:
None
Guest Review for Black Lion Hotel Richmond, Richmond
Christine
Group of Adults
Stayed: Aug '16
5
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"C2c walkers taking 2 night rest."
Lovely break in Richmond. Just wanted to experience the town.… Read more
"C2c walkers taking 2 night rest."
Lovely break in Richmond. Just wanted to experience the town. Read less
Likes:
Excellent and friendly staff. Management was very accommodating. We had everything we needed!
Dislikes:
All was more than fine.
Guest Review for Black Lion Hotel Richmond, Richmond
Anna
Family with older Children
Stayed: Aug '16
2
Would not recommend to others.
Rooms:
2
Value:
1
Friendliness:
4
Cleanliness:
2
Facilities:
2
Staff service:
4
Location:
4
Breakfast:
5
"Lovely breakfast thanks , room quality poor and could be updated for the price paid"
Lovely friendly staff great breakfast thank you. Room was comfortable but needed real renovation. Bathroom tatty but ok.… Read more
"Lovely breakfast thanks , room quality poor and could be updated for the price paid"
Lovely friendly staff great breakfast thank you. Room was comfortable but needed real renovation. Bathroom tatty but ok. Read less
Likes:
Fab location, friendly staff and great breakfast.
Dislikes:
Price of room did not reflect quality.
Guest Review for Black Lion Hotel Richmond, Richmond
Peter
Group of Adults
Stayed: Jul '16
2
Would not recommend to others.
Rooms:
2
Value:
2
Friendliness:
4
Cleanliness:
4
Facilities:
1
Staff service:
3
Location:
5
Breakfast:
3
"Could be better"
We were on a reunion trip for 2 nights. The hotel had the potential to be very good but was let down by poor management, which had failed to attend to many minor but important matters.… Read more
"Could be better"
We were on a reunion trip for 2 nights. The hotel had the potential to be very good but was let down by poor management, which had failed to attend to many minor but important matters. Read less
Likes:
Central position, nice bar and seating areas.
Dislikes:
Shower tray did not drain properly and overflowed after 2 minutes, tv control did not work, shower doors very stiff, damp patch on carpet, extractor fan did not work, beds too short.
Guest Review for Black Lion Hotel Richmond, Richmond
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
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