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Black Lion Hotel Richmond Richmond
Self Assessed 3 Stars Guest House
Hotel
Guest Rating: 4.2
See all 88 reviews
12 Finkle Street

Richmond, 

North Yorkshire, 


DL10 4QB,  England
Average Guest Rating for Black Lion Hotel Richmond, Richmond
Guest reviews for Black Lion Hotel Richmond, Richmond are provided by real guests who have actually stayed at the property.
Rooms:
3.8
Value:
4.0
Friendliness:
4.6
Cleanliness:
4.1
Facilities:
3.8
Staff service:
4.5
Location:
4.7
Breakfast:
4.5
Guest Rating:
4.2
From 88 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 Next
josie
Young Couple
Stayed: Dec '14
3
Would not recommend to others.
Rooms:
3
Value:
2
Friendliness:
4
Cleanliness:
4
Facilities:
3
Staff service:
4
Location:
4
Breakfast:
4
"great place, great staff, few let downs"
The staff were great and friendly, the location is perfect. One big problem there was no heating in our room and it was frosty outside, we had trouble establishing a person of authority to highlight t… Read more
"great place, great staff, few let downs"
The staff were great and friendly, the location is perfect. One big problem there was no heating in our room and it was frosty outside, we had trouble establishing a person of authority to highlight this too, both on the evening and following morning. Read less
Likes:
The location, the staff
Dislikes:
Lack of heating
Response from Black Lion Hotel Richmond:
Many thanks for your review and I would like to apologise for your room heating - the radiator in question had been airlocked following work on the boiler system and this has now been rectified. We appreciate your feedback and will use this to better serve our future guests.
Guest Review for Black Lion Hotel Richmond, Richmond
Una
Mature Couple
Stayed: Nov '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Excellent value"
We stayed for one night only on our way up north, excellent value, clean and very welcoming. Breakfast was delicious as was the Sunday Roast. Location could not have been better.… Read more
"Excellent value"
We stayed for one night only on our way up north, excellent value, clean and very welcoming. Breakfast was delicious as was the Sunday Roast. Location could not have been better. Read less
Likes:
Nice and clean and welcoming.
Dislikes:
Would recommend.
Response from Black Lion Hotel Richmond:
Many thanks for your review we value all our guests comments and we are pleased that you enjoyed your stay with us.
Guest Review for Black Lion Hotel Richmond, Richmond
CHRISTINE
Group of Adults
Stayed: Oct '14
5
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"a great find - superb value and quality accommdation"
A mixed one and two night stay for the four of us. Friendly staff =- fitted us in for a late dinner on arrival - food delicious. Rooms warm and comfortable - every facility needed for a short stay.… Read more
"a great find - superb value and quality accommdation"
A mixed one and two night stay for the four of us. Friendly staff =- fitted us in for a late dinner on arrival - food delicious. Rooms warm and comfortable - every facility needed for a short stay. Slept well - very good breakfast. Read less
Likes:
Olde world charm but with modern facilities. Friendliness of all staff. Superb position in the town.
Dislikes:
No
Guest Review for Black Lion Hotel Richmond, Richmond
David
Mature Couple
Stayed: Sep '14
2
Would not recommend to others.
Rooms:
2
Value:
1
Friendliness:
2
Cleanliness:
2
Facilities:
2
Staff service:
2
Location:
4
Breakfast:
3
"Great location, excellent food, but unsatisfactory room"
Excellent dinner in the hotel. But bedding was damp and room was quite small, even for two people. Bed was tilted to one side.
Very good location.… Read more
"Great location, excellent food, but unsatisfactory room"
Excellent dinner in the hotel. But bedding was damp and room was quite small, even for two people. Bed was tilted to one side.
Very good location. Read less
Likes:
Dinner in the restaurant.
Dislikes:
Dampness in room and size of room.
Guest Review for Black Lion Hotel Richmond, Richmond
Jaya
Family with young Children
Stayed: Aug '14
4
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
4
"good place.. wish we had stayed longer"
we stopped for an over night trip we reached very late (by 9 at night).
The staff were very helpful, attentive and courteous. Thought their food was closed, they advised on food places around that wo… Read more
"good place.. wish we had stayed longer"
we stopped for an over night trip we reached very late (by 9 at night).
The staff were very helpful, attentive and courteous. Thought their food was closed, they advised on food places around that would be open. Read less
Likes:
The staff were very helpful. The rooms and beds were restful. The owner's knowledge of the area is good.
Dislikes:
None
Guest Review for Black Lion Hotel Richmond, Richmond
Debbie
Mature Couple
Stayed: Aug '14
3
Would recommend to others.
Rooms:
2
Value:
3
Friendliness:
5
Cleanliness:
1
Facilities:
2
Staff service:
5
Location:
5
Breakfast:
5
"weekend break"
Short weekend break on our way back home to the east midlands after travelling extensively up north for 2 weeks… Read more
"weekend break"
Short weekend break on our way back home to the east midlands after travelling extensively up north for 2 weeks Read less
Likes:
Pleasant hotel, very friendly staff and excellent service
Fabulous breakfast
Mike on the bar was particularly helpful in giving advice and directions to a local show for us - Thanks again
Dislikes:
room was dark and cold - had a portable heater -quite surprised
cleanliness of the Bathrooms needed attention - cobwebs and stains on the bathroom door paint work - could
Guest Review for Black Lion Hotel Richmond, Richmond
GRAHAM
Mature Couple
Stayed: Aug '14
2
Would not recommend to others.
Rooms:
2
Value:
1
Friendliness:
3
Cleanliness:
2
Facilities:
1
Staff service:
3
Location:
4
Breakfast:
4
"very poor bed"
overnight stop over… Read more
"very poor bed"
overnight stop over Read less
Likes:
the town
Dislikes:
None
Guest Review for Black Lion Hotel Richmond, Richmond
Tracey
Mature Couple
Stayed: Aug '14
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
4
"Excellent stay would return"
Pleasant… Read more
"Excellent stay would return"
Pleasant Read less
Likes:
Everything
Dislikes:
No
Guest Review for Black Lion Hotel Richmond, Richmond
Michael
With a colleague
Stayed: Aug '14
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Great oldie worldie country pub!"
Stayed for three nights. Typical good old country pub. Great service. Great food. Great beer. Very friendly and helpfull staff. Excellent location... rooms are a bit wonky but the place is like 300yrs… Read more
"Great oldie worldie country pub!"
Stayed for three nights. Typical good old country pub. Great service. Great food. Great beer. Very friendly and helpfull staff. Excellent location... rooms are a bit wonky but the place is like 300yrs old :-) Read less
Likes:
Breakfast is quality!!
Dislikes:
Bit noisy at night outside but obviously that has nothing to do with the hotel
Response from Black Lion Hotel Richmond:
We are delighted you enjoyed your stay with us. Thank you very much for taking the time to write a review it is very much appreciated. Hope to have the pleasure of welcoming you again very soon. Keren and Kem
Guest Review for Black Lion Hotel Richmond, Richmond
raymond
Mature Couple
Stayed: Aug '14
3
Would not recommend to others.
Rooms:
2
Value:
2
Friendliness:
3
Cleanliness:
3
Facilities:
3
Staff service:
3
Location:
5
Breakfast:
4
"Perfect location. Nice and friendly, but some rooms need updating."
My husband and I visited Richmond on 1st & 2nd Aug, for the Richmond Live Festival and we stayed at the Black Lion.… Read more
"Perfect location. Nice and friendly, but some rooms need updating."
My husband and I visited Richmond on 1st & 2nd Aug, for the Richmond Live Festival and we stayed at the Black Lion. Read less
Likes:
Dining room & breakfast were lovely. The location of the Black Lion is perfect, a few steps from the Market Square. Nice atmosphere & friendly.Our Bedroom was a family room, spacious & beds were clean
Dislikes:
Our friends room was very below standard for price which was the same as our much larger room. Theirs was small with an opaque window. Most off-putting was the carpet which was very dirty.
Guest Review for Black Lion Hotel Richmond, Richmond
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