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Black Lion Hotel Richmond Richmond
Self Assessed 3 Stars Guest House
Hotel
Guest Rating: 4.3
See all 84 reviews
12 Finkle Street

Richmond, 

North Yorkshire, 


DL10 4QB,  England
Average Guest Rating for Black Lion Hotel Richmond, Richmond
Guest reviews for Black Lion Hotel Richmond, Richmond are provided by real guests who have actually stayed at the property.
Rooms:
3.8
Value:
4.1
Friendliness:
4.6
Cleanliness:
4.2
Facilities:
3.8
Staff service:
4.5
Location:
4.7
Breakfast:
4.6
Guest Rating:
4.3
From 84 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 Next
Jaya
Family with young Children
Stayed: Aug '14
4
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
4
"good place.. wish we had stayed longer"
we stopped for an over night trip we reached very late (by 9 at night).
The staff were very helpful, attentive and courteous. Thought their food was closed, they advised on food places around that wo… Read more
"good place.. wish we had stayed longer"
we stopped for an over night trip we reached very late (by 9 at night).
The staff were very helpful, attentive and courteous. Thought their food was closed, they advised on food places around that would be open. Read less
Likes:
The staff were very helpful. The rooms and beds were restful. The owner's knowledge of the area is good.
Dislikes:
None
Guest Review for Black Lion Hotel Richmond, Richmond
Debbie
Mature Couple
Stayed: Aug '14
3
Would recommend to others.
Rooms:
2
Value:
3
Friendliness:
5
Cleanliness:
1
Facilities:
2
Staff service:
5
Location:
5
Breakfast:
5
"weekend break"
Short weekend break on our way back home to the east midlands after travelling extensively up north for 2 weeks… Read more
"weekend break"
Short weekend break on our way back home to the east midlands after travelling extensively up north for 2 weeks Read less
Likes:
Pleasant hotel, very friendly staff and excellent service
Fabulous breakfast
Mike on the bar was particularly helpful in giving advice and directions to a local show for us - Thanks again
Dislikes:
room was dark and cold - had a portable heater -quite surprised
cleanliness of the Bathrooms needed attention - cobwebs and stains on the bathroom door paint work - could
Guest Review for Black Lion Hotel Richmond, Richmond
GRAHAM
Mature Couple
Stayed: Aug '14
2
Would not recommend to others.
Rooms:
2
Value:
1
Friendliness:
3
Cleanliness:
2
Facilities:
1
Staff service:
3
Location:
4
Breakfast:
4
"very poor bed"
overnight stop over… Read more
"very poor bed"
overnight stop over Read less
Likes:
the town
Dislikes:
None
Guest Review for Black Lion Hotel Richmond, Richmond
Tracey
Mature Couple
Stayed: Aug '14
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
4
"Excellent stay would return"
Pleasant… Read more
"Excellent stay would return"
Pleasant Read less
Likes:
Everything
Dislikes:
No
Guest Review for Black Lion Hotel Richmond, Richmond
Michael
With a colleague
Stayed: Aug '14
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Great oldie worldie country pub!"
Stayed for three nights. Typical good old country pub. Great service. Great food. Great beer. Very friendly and helpfull staff. Excellent location... rooms are a bit wonky but the place is like 300yrs… Read more
"Great oldie worldie country pub!"
Stayed for three nights. Typical good old country pub. Great service. Great food. Great beer. Very friendly and helpfull staff. Excellent location... rooms are a bit wonky but the place is like 300yrs old :-) Read less
Likes:
Breakfast is quality!!
Dislikes:
Bit noisy at night outside but obviously that has nothing to do with the hotel
Response from Black Lion Hotel Richmond:
We are delighted you enjoyed your stay with us. Thank you very much for taking the time to write a review it is very much appreciated. Hope to have the pleasure of welcoming you again very soon. Keren and Kem
Guest Review for Black Lion Hotel Richmond, Richmond
raymond
Mature Couple
Stayed: Aug '14
3
Would not recommend to others.
Rooms:
2
Value:
2
Friendliness:
3
Cleanliness:
3
Facilities:
3
Staff service:
3
Location:
5
Breakfast:
4
"Perfect location. Nice and friendly, but some rooms need updating."
My husband and I visited Richmond on 1st & 2nd Aug, for the Richmond Live Festival and we stayed at the Black Lion.… Read more
"Perfect location. Nice and friendly, but some rooms need updating."
My husband and I visited Richmond on 1st & 2nd Aug, for the Richmond Live Festival and we stayed at the Black Lion. Read less
Likes:
Dining room & breakfast were lovely. The location of the Black Lion is perfect, a few steps from the Market Square. Nice atmosphere & friendly.Our Bedroom was a family room, spacious & beds were clean
Dislikes:
Our friends room was very below standard for price which was the same as our much larger room. Theirs was small with an opaque window. Most off-putting was the carpet which was very dirty.
Guest Review for Black Lion Hotel Richmond, Richmond
Jeff
With a colleague
Stayed: Jul '14
4
Would recommend to others.
Rooms:
3
Value:
3
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
3
Location:
5
Breakfast:
4
"Pleasant, central and friendly place"
Visiting the area for business, we stayed for two nights.… Read more
"Pleasant, central and friendly place"
Visiting the area for business, we stayed for two nights. Read less
Likes:
The hotel was in a great location, very central, and the staff were friendly. The food was very nice. The rooms were a good size and very clean and the whole hotel had a nice charm.
Dislikes:
The hotel stopped serving food quite early and didn't seem willing to make an exception for residents. The rooms were advertised as having wifi but this only seemed to be in the reception areas.
Response from Black Lion Hotel Richmond:
Thank you for taking the time to write a review for us. We are pleased that you found our staff to be friendly and that you enjoyed the food and the charm of the hotel. We serve food until 9 in the evening and always try to accommodate residents requests. As for wifi it is only advertised and available in public areas, although to we looking into extending our free wifi to all rooms in the future..
Guest Review for Black Lion Hotel Richmond, Richmond
Stephen
Alone
Stayed: Jul '14
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
4
"Central location, friendly staff, good food/beer & plenty of chance to chat with other guests."
Comfortable… Read more
"Central location, friendly staff, good food/beer & plenty of chance to chat with other guests."
Comfortable Read less
Likes:
Chatting with other guests/locals; both during my meal & afterwards whilst having a night cap in the bar
Dislikes:
None
Response from Black Lion Hotel Richmond:
Thank you for taking the time to write a review for us. We are delighted you enjoyed your stay with us and enjoyed the hospitality of our local customers. We hope to have the pleasure of welcoming you again in the near future. Keren and Kem Akkari
Guest Review for Black Lion Hotel Richmond, Richmond
Colin
Mature Couple
Stayed: Jul '14
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
3
Staff service:
5
Location:
4
Breakfast:
5
"Good overnight stay."
We required an overnight stop before going on to holiday cottage in the western dales.… Read more
"Good overnight stay."
We required an overnight stop before going on to holiday cottage in the western dales. Read less
Likes:
The bed was one of the most comfortable I've ever slept in. We took the name of the mattress maker!
Full Yorkshire breakfast was brilliant. Great treat for a southern muesli eater!
Dislikes:
None
Response from Black Lion Hotel Richmond:
We are delighted you enjoyed your stay with us. We hope that we can have the pleasure of welcoming you again in the near future. Thank you very much for taking the time to write a review for us. Keren and Kem Akkari

Guest Review for Black Lion Hotel Richmond, Richmond
Angela
Alone
Stayed: Jul '14
3
Would recommend to others.
Rooms:
3
Value:
3
Friendliness:
3
Cleanliness:
4
Facilities:
3
Staff service:
3
Location:
5
Breakfast:
3
"Convenient place to stay in a quiet, clean room."
One night stay which was perfectly acceptable. The room was quite small and the furnishings rather old-fashioned, but it was quiet, clean and bed was comfortable. Breakfast was Ok and the quality of… Read more
"Convenient place to stay in a quiet, clean room."
One night stay which was perfectly acceptable. The room was quite small and the furnishings rather old-fashioned, but it was quiet, clean and bed was comfortable. Breakfast was Ok and the quality of the bacon etc better than some places. Read less
Likes:
As above.
Dislikes:
None
Guest Review for Black Lion Hotel Richmond, Richmond
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