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Black Lion Hotel Richmond Richmond
Self Assessed 3 Stars Guest House
Hotel
Guest Rating: 4.2
See all 132 reviews
12 Finkle Street

Richmond, 

North Yorkshire, 


DL10 4QB,  United Kingdom
Average Guest Rating for Black Lion Hotel Richmond, Richmond
Guest reviews for Black Lion Hotel Richmond, Richmond are provided by real guests who have actually stayed at the property.
Rooms:
3.8
Value:
4.0
Friendliness:
4.5
Cleanliness:
4.1
Facilities:
3.8
Staff service:
4.4
Location:
4.7
Breakfast:
4.5
Guest Rating:
4.2
From 132 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
David
Group of Adults
Stayed: Jan '17
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Going Home"
It was superb… Read more
"Going Home"
It was superb Read less
Likes:
Everything ...fantastic staff ..food ..rooms and dog friendly too ...home from home thank you.
Dislikes:
not long enough
Guest Review for Black Lion Hotel Richmond, Richmond
Elizabeth
Alone
Stayed: Jan '17
4
Would recommend to others.
Rooms:
2
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
3
Staff service:
4
Location:
5
Breakfast:
4
"Lovely location, friendly, good breakfast, dubious wi-fi."
I have to come to Richmond to visit an aged auntie, who has nowhere to put me up. If you sit in the bar, someone will chat with you if you want to be friendly. Thursday & Friday night that I was there… Read more
"Lovely location, friendly, good breakfast, dubious wi-fi."
I have to come to Richmond to visit an aged auntie, who has nowhere to put me up. If you sit in the bar, someone will chat with you if you want to be friendly. Thursday & Friday night that I was there in January were very quiet compared to my summer visits.
An electric socket wouldn't take a plug, but someone promised to tell the manager. Later I noticed that the shower rail was wobbly. Read less
Likes:
Breakfast was good, continental or full English & the chefs (different chefs on different days) had no problems handling my odd diet. I like the closeness of the town centre.
Dislikes:
Wi-fi was poor in the bedrooms. I've stayed in a room in the front before & had no problem, but round the back it's impossible. If I need to work online while I'm away, then do I stay here?
Guest Review for Black Lion Hotel Richmond, Richmond
William
Alone
Stayed: Jan '17
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Very friendly and helpful staff"
Too short a stay. I really enjoy the hotel… Read more
"Very friendly and helpful staff"
Too short a stay. I really enjoy the hotel Read less
Likes:
Privacy and good bed with hot water.
Dislikes:
Nothing
Guest Review for Black Lion Hotel Richmond, Richmond
Harvey
Mature Couple
Stayed: Jan '17
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Fantastic ambience and food in a beautiful location"
A nice new year break to a place i've always wanted to visit having lived in beautiful Richmond upon Thames it was great to see the original Richmond North Yorkshire and i'd love to live there… Read more
"Fantastic ambience and food in a beautiful location"
A nice new year break to a place i've always wanted to visit having lived in beautiful Richmond upon Thames it was great to see the original Richmond North Yorkshire and i'd love to live there Read less
Likes:
A nice relaxing break in a picturesque location
Dislikes:
no
Guest Review for Black Lion Hotel Richmond, Richmond
Lynda
Mature Couple
Stayed: Oct '16
4
Would recommend to others.
Rooms:
4
Value:
3
Friendliness:
4
Cleanliness:
4
Facilities:
3
Staff service:
4
Location:
4
Breakfast:
4
"satisfactory"
very pleasant… Read more
"satisfactory"
very pleasant Read less
Likes:
great location the staff are friendly and we enjoyed a very nice meal on our first night in the bistro ( leave room for the cheese board yummy )
Dislikes:
the bathroom was a little tired silicone round bath mouldy in need of an update to reflect the price.
Response from Black Lion Hotel Richmond:
Hi Lynda - Many thanks for your review we have updated the bathroom sealants since your visit and in addition we are embarking on a major bathroom overhaul throughout the hotel in 2017.
Guest Review for Black Lion Hotel Richmond, Richmond
stephen
Mature Couple
Stayed: Oct '16
1
Would not recommend to others.
Rooms:
2
Value:
1
Friendliness:
3
Cleanliness:
1
Facilities:
2
Staff service:
3
Location:
4
Breakfast:
1
"Shabby and overpriced"
We stayed in room 6, the bed was uncomfortable and sank in the middle resulting in little sleep!
The shower cubicle was mouldy in areas, also the shower door didn't work correctly and wouldn't fully… Read more
"Shabby and overpriced"
We stayed in room 6, the bed was uncomfortable and sank in the middle resulting in little sleep!
The shower cubicle was mouldy in areas, also the shower door didn't work correctly and wouldn't fully close!
toilet seat was loose
Breakfast was poor quality to the point that we chose not to have any on the last morning!
The staff were quite friendly though!
When I enquired about the evening meal, I was urged to book asap as they get filled up, we didn't eat there due to the breakfast quality! Read less
Likes:
Staff were friendly and the bar area seemed pleasant!
Dislikes:
Food
Room (shower)
Guest Review for Black Lion Hotel Richmond, Richmond
Alan
Family with young Children
Stayed: Oct '16
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
4
"Lovely."
Comfortable… Read more
"Lovely."
Comfortable Read less
Likes:
Everything.
Dislikes:
No.
Guest Review for Black Lion Hotel Richmond, Richmond
John
Mature Couple
Stayed: Oct '16
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
5
"Return to old haunts made all the better by a good place to stay!"
A weekend break to meet up with old army mates from 40 years ago when we last were in Richmond. The Black Lion was an old haunt and so made the perfect base for a weekend of reminiscing.… Read more
"Return to old haunts made all the better by a good place to stay!"
A weekend break to meet up with old army mates from 40 years ago when we last were in Richmond. The Black Lion was an old haunt and so made the perfect base for a weekend of reminiscing. Read less
Likes:
Good company made all the better by extremely hospitable staff and locals. Excellent central location in the town means once parked that is where the car stayed!
Dislikes:
None
Guest Review for Black Lion Hotel Richmond, Richmond
Julie
Mature Couple
Stayed: Oct '16
2
Would not recommend to others.
Rooms:
3
Value:
2
Friendliness:
1
Cleanliness:
3
Facilities:
2
Staff service:
2
Location:
4
Breakfast:
4
"Adequate - lovely location, shame about the front of house reception"
Very little interaction with reception staff. Room quite small for a double but OK for our four night stay. Excellent location.… Read more
"Adequate - lovely location, shame about the front of house reception"
Very little interaction with reception staff. Room quite small for a double but OK for our four night stay. Excellent location. Read less
Likes:
Location of the pub/hotel and nice breakfast choice.
Dislikes:
On arrival were presented with a bill to pay up front. Also a key box was indicated where we were asked to put our room key on date of departure. Very impersonal touch.
Guest Review for Black Lion Hotel Richmond, Richmond
Anne
Mature Couple
Stayed: Sep '16
4
Would not recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
4
"Reasonable overrnight accommodation"
Breaking journey home from Scotland to Norfolk… Read more
"Reasonable overrnight accommodation"
Breaking journey home from Scotland to Norfolk Read less
Likes:
Good food and comfortable facilities
Dislikes:
Access to our room (14) was up very steep and uneven stairs, which we had not been made aware of on booking online. This would have been a bigger problem for less mobile people.
Guest Review for Black Lion Hotel Richmond, Richmond
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
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